Hotel Nikko Niigata
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Summary of reviewsHotel Nikko Niigata offers an impressive experience largely characterized by its convenient and picturesque location, exceptional staff service and high standards of cleanliness. Guests particularly appreciate the hotel's proximity to key points of interest, such as the Sado Kisen Ferry Terminal and Sunport Messe, as well as the stunning views of the harbor and Millennium Bridge from the high-rise building. While slightly removed from Niigata Station, the tranquil, scenic surroundings near the beach and the exclusive amenities provide significant appeal.
The breakfast at Hotel Nikko Niigata is noted for its delicious and varied offerings, blending Japanese and Western dishes with local Niigata specialties being a highlight. The spacious venue and accommodating staff contribute positively to the dining experience, despite occasional minor setbacks regarding replenishment and value.
Guests particularly enjoy dining at the hotel's Chinese restaurant, lauded for its quality cuisine, though the limited onsite dining options require some planning. The staff's warm hospitality and helpfulness play a pivotal role in ensuring a pleasant stay, making up for any dining constraints.
The rooms at Hotel Nikko Niigata are frequently praised for being clean, spacious and offering breathtaking views of the Shinano River and the Sea of Japan. The polite and attentive staff further enhance the experience by catering to specific needs, including preparing baby beds for families. While some guests noted issues with air conditioning and bathroom ventilation, as well as the firmness of mattresses, the overall comfort and cleanliness make the rooms highly appealing.
The hotel maintains exceptional cleanliness across all areas, providing a secure and hygienic environment for guests. High marks are given to the staff for their polite, friendly and efficient service, consistently going above and beyond to assist guests.
Parking at Hotel Nikko Niigata is convenient and affordable with a large underground parking area that enhances the overall ease of stay. Families traveling with children find the hotel well-suited to their needs with thoughtful amenities and a welcoming environment.
Overall, Hotel Nikko Niigata is highlighted as a top choice for travelers, offering modern amenities, reasonable pricing and a range of facilities that cater well to both business and leisure visitors. Its accessibility for those with mobility aids, along with the professional and caring staff, ensures a memorable and pleasant stay for all guests.
Categories
The breakfast at Hotel Nikko Niigata is noted for its delicious and varied offerings, blending Japanese and Western dishes with local Niigata specialties being a highlight. The spacious venue and accommodating staff contribute positively to the dining experience, despite occasional minor setbacks regarding replenishment and value.
Guests particularly enjoy dining at the hotel's Chinese restaurant, lauded for its quality cuisine, though the limited onsite dining options require some planning. The staff's warm hospitality and helpfulness play a pivotal role in ensuring a pleasant stay, making up for any dining constraints.
The rooms at Hotel Nikko Niigata are frequently praised for being clean, spacious and offering breathtaking views of the Shinano River and the Sea of Japan. The polite and attentive staff further enhance the experience by catering to specific needs, including preparing baby beds for families. While some guests noted issues with air conditioning and bathroom ventilation, as well as the firmness of mattresses, the overall comfort and cleanliness make the rooms highly appealing.
The hotel maintains exceptional cleanliness across all areas, providing a secure and hygienic environment for guests. High marks are given to the staff for their polite, friendly and efficient service, consistently going above and beyond to assist guests.
Parking at Hotel Nikko Niigata is convenient and affordable with a large underground parking area that enhances the overall ease of stay. Families traveling with children find the hotel well-suited to their needs with thoughtful amenities and a welcoming environment.
Overall, Hotel Nikko Niigata is highlighted as a top choice for travelers, offering modern amenities, reasonable pricing and a range of facilities that cater well to both business and leisure visitors. Its accessibility for those with mobility aids, along with the professional and caring staff, ensures a memorable and pleasant stay for all guests.
Hotel for Honeymoon
This hotel is known for providing nice rooms with city views. The hotel's restaurant and bar, along with its convenient location, add to a comfortable and memorable honeymoon stay.
Family Friendly Hotel
The hotel offers comfortable accommodations and is known for good service. It is conveniently located and provides a pleasant stay for families exploring Niigata.
Business Hotel
This hotel is suited for both business and leisure travelers, serving as a hub in the Japan Sea area. It offers state-of-the-art rooms and complete banquet services in the Sky Banquet on the top floor. Complimentary Wi-Fi is available in guest rooms, restaurants, and banquet areas.
Hotel with Parking
The hotel offers parking for staying guests at a rate of 1,000 yen per night (21 hours). It is centrally located near Toki Messe, making it convenient for travelers. The hotel also provides bicycle rentals for exploring the area.
EV charging stations
Hotel with EV Charging Stations
Located in Niigata, this hotel provides EV charging stations for guests. Its central location makes it a convenient choice for travelers exploring Niigata.
4-Star Hotel
Offers luxurious rooms and amenities. It is located near the Niigata Station and provides excellent views of the Japan Sea or Niigata City.
Romantic Hotel
Accessible Hotel
Skyscraper Hotel
Guest Reviews
Hotel Nikko Niigata features a highly praised location that offers guests convenient access to various points of interest, particularly for those planning to visit Sado Island. The proximity to the Sado Kisen Ferry Terminal and the concert venue make it a favored choice for attendees of events and concerts. Guests highlight the stunning views from the high-rise building, especially the captivating night view of the harbor and Millennium Bridge from riverside rooms.
Several reviews note that while the hotel is somewhat far from Niigata Station, requiring either a bus ride or taxi, the direct connection to Sunport Messe and Shurume Messe venues compensates for this distance. The hotel is also close to Pier Bandai and Marchepia, adding to its convenience for travelers.
Though the hotel is slightly removed from the city center and lacks nearby stores, its quiet and scenic location near the beach, along with great cost performance, makes it an attractive option. The exclusive amenities for guests and the beautiful and clean environment further enhance the overall experience at Hotel Nikko Niigata.
Hotel Nikko Niigata offers a breakfast experience that largely earns high praise from its guests. The breakfast buffet is frequently highlighted for its deliciousness, variety and luxurious feel, featuring an array of both Japanese and Western dishes. Guests particularly enjoy the breakfast curry and omelettes made to order by the chef. Many reviews specifically note the wide selection of Niigata specialty foods available, which are both tasty and plentiful.
The breakfast venue is described as spacious with a beautiful view adding to the overall pleasant dining experience. The service also stands out with staff members remembered for their accommodating behavior and friendliness.
However, not all feedback is entirely positive. A few guests have pointed out that the breakfast could be slightly disappointing for the hotel's name and grade and that some popular dishes were not replenished promptly. Additionally, the breakfast restaurant is sometimes criticized for being small and a few guests have found the cost of breakfast to be on the higher side without correspondingly high value.
Overall, Hotel Nikko Niigata's breakfast is well-received for its quality, variety and the use of local ingredients, though there are minor areas where improvements could enhance guest satisfaction.
Hotel Nikko Niigata offers a dining experience that appears to be a mix of satisfaction and limitation based on guest reviews. The standout highlight is the Chinese restaurant at the hotel, which has consistently received praise for its delicious and high-quality cuisine, aligning with expectations for JAL Hotels nationwide. Guests have enjoyed their meals immensely, whether it be buffet-style Chinese food or dinner courses.
However, it's worth noting that dining options within the hotel are limited with the Chinese restaurant being the only on-site option for dinner. This has led to some inconvenience for those wishing to explore other cuisines or those needing flexible dining hours. Furthermore, the hotel lacks clear communication about the restaurant's operating hours, especially concerning changes due to coronavirus measures. This has caused some confusion and even resulted in some guests going without dinner due to unexpected closures.
External dining choices also have their constraints, as nearby restaurants tend to close around 9 PM. Additionally, the paucity of food services in the hotel, such as a limited assortment in the convenience store that closes early at 6 PM, exacerbates the issue for late diners.
Despite these challenges, the hotel staff receive high marks for their warm and helpful service, accommodating guests without reservations and ensuring a welcoming atmosphere. Overall, while the culinary experience at the available Chinese restaurant is commendable, the limited dining options may require guests to plan ahead for their meals.
Hotel Nikko Niigata offers a variety of rooms that consistently receive high praise for their cleanliness, spaciousness and beautiful views. Guests frequently highlight the stunning outlooks with many rooms providing breathtaking vantage points over the Shinano River, the Sea of Japan and beautiful morning sunrises. The spacious interiors are noted to be comfortable, well-designed and even more significant than they appear.
Cleanliness is consistently commended with rooms being described as very clean and maintaining a sense of hygiene. Additionally, the staff's attentiveness and politeness contribute significantly to the guests' positive experiences, including thoughtful gestures such as preparing baby beds for families traveling with infants.
While room facilities are generally appreciated for being functional and modern, a few guests noted some drawbacks, such as the lack of air conditioning and suboptimal bathroom ventilation. Some rooms were also perceived as smaller than expected and there were occasional comments on the stiffness of towels and the design of bathroom units.
Despite these minor issues, the overall experience at Hotel Nikko Niigata is enhanced by the excellent views, spacious and clean rooms and helpful staff, making it a compelling choice for travelers visiting Niigata.
Hotel Nikko Niigata offers mixed reviews when it comes to beds. While some guests found the beds comfortable and luxurious, others reported issues ranging from hard and uncomfortable mattresses to smaller-than-expected sizes. Several reviews noted that some beds had firmness that varied with one side being normal and soft and the other being quite hard. Although the hotel ensures that beds and toiletries are consistently changed every day, some guests experienced bedding that felt cold and encountered occasional stains or bad smells.
A few reviewers mentioned waking up with discomfort, possibly due to the mattress hardness or their sleeping positions. Spring beds were often described as hard and some guests resorted to using pain relief to ensure a good night's sleep. The pillows were also noted to be firm, which might not appeal to everyone.
Additionally, some guests pointed out practical inconveniences, such as the absence of electrical outlets near the pillow and a preference for separate toilet and bath facilities. Despite these setbacks, a number of guests appreciated the spaciousness of the beds, even in single rooms, finding the experience quite comfortable overall.
Hotel Nikko Niigata consistently receives praise for its exceptional cleanliness and well-maintained facilities. Guests frequently note that the rooms and common areas are spotless with a particular emphasis on the sense of hygiene and security. The hotel, although described by some as somewhat old, is meticulously kept and does not show signs of wear. Cleanliness extends to hard-to-reach areas and the staff's dedication is evident in the immaculate state of the TV, phone and remote controls. The facilities and rooms are not just clean, but also comfortable and luxurious, contributing to a very positive experience for visitors. The environment of the hotel is described as both quiet and comfortable, enhancing the overall stay. Additionally, many guests appreciated the excellent views from their clean and spacious rooms, making Hotel Nikko Niigata a highly recommended choice for those who prioritize cleanliness and comfort.
Hotel Nikko Niigata boasts a commendable staff whose exceptional service makes a lasting impression. Guests consistently highlight the politeness, friendliness and professionalism of the hotel staff. From the front desk to the restaurant, every interaction is marked by kindness and helpfulness. The staff's attention to detail, including remembering repeat guests and catering to individual needs, stands out.
The front desk receives high praise for being extremely helpful, efficient and quick to assist with any requests, such as arranging taxis or upgrading rooms. Additionally, the restaurant staff during breakfast are noted for their warm and pleasant demeanor, contributing to a positive dining experience.
The overall guest experience is elevated by the staff's thoughtful and considerate nature. Their commitment to service with a smile is evident, ensuring that every guest feels welcomed and well cared for. The combination of their professional attitude and genuine friendliness creates an inviting and supportive atmosphere throughout the hotel.
In summary, Hotel Nikko Niigata's staff shines across all areas of service, consistently delivering excellent customer care and making guests' stays pleasant and memorable.
Hotel Nikko Niigata offers a convenient parking experience with its large underground parking area directly beneath the building, keeping vehicles cool and easily accessible. Many guests found the parking affordable, particularly the parking garage option priced at 1000 yen per day, which is cheaper than regular parking spaces. Although the parking lot is not exclusive to the hotel, guests appreciated that there is a designated area for their vehicles, contributing to a smooth check-in and check-out process. Despite some comments about the lack of free parking and higher costs for guests, the overall ease and convenience of parking were positively noted. However, improved parking guidance and clearer listings are suggested for even better guest satisfaction.
Hotel Nikko Niigata offers a family-friendly environment that caters well to guests traveling with children. Families have appreciated the amenities tailored for kids, including children’s pajamas, towels and even extra toys in the lobby, making the stay enjoyable for the little ones. The spacious rooms, especially the non-smoking ones, add to the comfort for families with kids. One of the highlights is that children under 11 years old can sleep for free, making it a cost-effective option for families.
Parents and grandparents alike found the accommodations pleasant with staff receiving praise for their polite and helpful demeanor. Family meals at the hotel were also enjoyable, adding to the overall positive experience. Although some guests felt there could be more dining options suitable for upper elementary school students, the overall consensus is that the hotel provides a delightful experience for families. Guests have expressed a desire to return, highlighting the fun and memorable times had by children on their first hotel stays.
Hotel Nikko Niigata offers modern amenities and beautifully designed rooms, providing guests with stunning views. The buffet breakfast stands out with a variety of Niigata specialty foods, offering excellent value for money and making it worth a stay just for the culinary experience. The hotel lives up to its high standard claims, presenting a luxurious and impeccably clean environment. Guests consistently regard it as one of the best accommodations they have experienced with some even noting it as their best memory ever. Additionally, the pricing is considered very reasonable for the quality provided.
Hotel Nikko Niigata is highly suitable for business travelers, offering facilities and services tailored for work-related stays. The proximity and connection to the Shirasu Messe conference venue make it a convenient choice for those attending events or meetings there. Guests appreciated the ability to stay focused on their tasks, enjoying the quiet atmosphere of the high floors. The hotel is described as ideal for accommodating large groups, enhancing its appeal for corporate gatherings or conferences. Reviewers noted that it offers good value with reasonable and affordable rates. The combination of business-friendly amenities, strategic location and conducive environment for work makes Hotel Nikko Niigata an excellent option for professional visitors.
Guests found Hotel Nikko Niigata to be accessible with particular praise for those using mobility aids, such as crutches. The location is convenient, providing good access from Niigata Station to the Sado Ferry. The presence of a direct elevator to the observatory adds to the hotel's ease of access. Positively regarded for its location and overall accessibility, the hotel also offers thoughtful amenities like one-piece pajamas. It is recommended for romantic stays due to its exceptional service. However, it should be noted there were comments on some difficulty in getting to the hotel itself.
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Location
Several reviews note that while the hotel is somewhat far from Niigata Station, requiring either a bus ride or taxi, the direct connection to Sunport Messe and Shurume Messe venues compensates for this distance. The hotel is also close to Pier Bandai and Marchepia, adding to its convenience for travelers.
Though the hotel is slightly removed from the city center and lacks nearby stores, its quiet and scenic location near the beach, along with great cost performance, makes it an attractive option. The exclusive amenities for guests and the beautiful and clean environment further enhance the overall experience at Hotel Nikko Niigata.
Breakfast
The breakfast venue is described as spacious with a beautiful view adding to the overall pleasant dining experience. The service also stands out with staff members remembered for their accommodating behavior and friendliness.
However, not all feedback is entirely positive. A few guests have pointed out that the breakfast could be slightly disappointing for the hotel's name and grade and that some popular dishes were not replenished promptly. Additionally, the breakfast restaurant is sometimes criticized for being small and a few guests have found the cost of breakfast to be on the higher side without correspondingly high value.
Overall, Hotel Nikko Niigata's breakfast is well-received for its quality, variety and the use of local ingredients, though there are minor areas where improvements could enhance guest satisfaction.
Dinner
However, it's worth noting that dining options within the hotel are limited with the Chinese restaurant being the only on-site option for dinner. This has led to some inconvenience for those wishing to explore other cuisines or those needing flexible dining hours. Furthermore, the hotel lacks clear communication about the restaurant's operating hours, especially concerning changes due to coronavirus measures. This has caused some confusion and even resulted in some guests going without dinner due to unexpected closures.
External dining choices also have their constraints, as nearby restaurants tend to close around 9 PM. Additionally, the paucity of food services in the hotel, such as a limited assortment in the convenience store that closes early at 6 PM, exacerbates the issue for late diners.
Despite these challenges, the hotel staff receive high marks for their warm and helpful service, accommodating guests without reservations and ensuring a welcoming atmosphere. Overall, while the culinary experience at the available Chinese restaurant is commendable, the limited dining options may require guests to plan ahead for their meals.
Rooms
Cleanliness is consistently commended with rooms being described as very clean and maintaining a sense of hygiene. Additionally, the staff's attentiveness and politeness contribute significantly to the guests' positive experiences, including thoughtful gestures such as preparing baby beds for families traveling with infants.
While room facilities are generally appreciated for being functional and modern, a few guests noted some drawbacks, such as the lack of air conditioning and suboptimal bathroom ventilation. Some rooms were also perceived as smaller than expected and there were occasional comments on the stiffness of towels and the design of bathroom units.
Despite these minor issues, the overall experience at Hotel Nikko Niigata is enhanced by the excellent views, spacious and clean rooms and helpful staff, making it a compelling choice for travelers visiting Niigata.
Beds
A few reviewers mentioned waking up with discomfort, possibly due to the mattress hardness or their sleeping positions. Spring beds were often described as hard and some guests resorted to using pain relief to ensure a good night's sleep. The pillows were also noted to be firm, which might not appeal to everyone.
Additionally, some guests pointed out practical inconveniences, such as the absence of electrical outlets near the pillow and a preference for separate toilet and bath facilities. Despite these setbacks, a number of guests appreciated the spaciousness of the beds, even in single rooms, finding the experience quite comfortable overall.
Cleanliness
Staff
The front desk receives high praise for being extremely helpful, efficient and quick to assist with any requests, such as arranging taxis or upgrading rooms. Additionally, the restaurant staff during breakfast are noted for their warm and pleasant demeanor, contributing to a positive dining experience.
The overall guest experience is elevated by the staff's thoughtful and considerate nature. Their commitment to service with a smile is evident, ensuring that every guest feels welcomed and well cared for. The combination of their professional attitude and genuine friendliness creates an inviting and supportive atmosphere throughout the hotel.
In summary, Hotel Nikko Niigata's staff shines across all areas of service, consistently delivering excellent customer care and making guests' stays pleasant and memorable.
Parking
Family
Parents and grandparents alike found the accommodations pleasant with staff receiving praise for their polite and helpful demeanor. Family meals at the hotel were also enjoyable, adding to the overall positive experience. Although some guests felt there could be more dining options suitable for upper elementary school students, the overall consensus is that the hotel provides a delightful experience for families. Guests have expressed a desire to return, highlighting the fun and memorable times had by children on their first hotel stays.
4 Star
Business
Accessible
No, Hotel Nikko Niigata doesn't have any pool.
No, a spa isn't available at Hotel Nikko Niigata.
No, Hotel Nikko Niigata doesn't allow dogs.
Yes, parking facilities are available at Hotel Nikko Niigata.
No, Hotel Nikko Niigata doesn't have a gym.
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