Cambria Hotel - Arundel Mills BWI Airport is celebrated for its premium location, offering guests effortless access to dining, shopping and entertainment options, including Maryland Live casino and Arundel Mills mall, in addition to being conveniently close to the airport. Guests enjoy the modern décor, cleanliness and peaceful atmosphere of the hotel. The proximity to necessities like a gas station, CVS and a Wawa further adds to the convenience, making it an ideal spot for both business travelers and general visitors.
The breakfast at the hotel receives mixed feedback; while the food quality and the morning service by staff member Zaria receive accolades, the lack of a complimentary option and the cost associated with it have been points of contention for some guests.
Rooms are highly praised for their modern design, spaciousness and cleanliness. The comfortable beds and well-appointed bathrooms, including features like Bluetooth mirrors, contribute to a restful and enjoyable stay. Despite occasional mentions of noise and the need for better soundproofing, the consensus is overwhelmingly positive regarding the room quality.
Cleanliness is a standout feature with guests consistently appreciating the spotless rooms, hallways and common areas. The hotel maintains a pristine environment, enhanced by the friendly and professional staff who deliver outstanding service.
The staff is repeatedly commended for their exceptional service, friendliness and professionalism. From the front desk to the complimentary shuttle service, which even includes rides in a Tesla, the staff go above and beyond to create a memorable and pleasant experience for guests.
The pool facilities receive varied reviews. Some guests appreciated the heated pool and its cleanliness, while others reported issues with its maintenance, size expectations and the need for reservations.
Parking at the hotel is generally seen as convenient with free onsite parking available. However, some guests noted occasional confusion or insufficiencies, having to use nearby gas station parking at times.
The beds are a prominent highlight, frequently described as very comfortable, contributing significantly to guest satisfaction. Though there are occasional notes about issues with mattress comfort and bed softness, the overall feedback remains positive, suggesting a restful sleep experience for most guests.
In summary,
Cambria Hotel - Arundel Mills BWI Airport excels in delivering a comfortable, modern and convenient stay with particular strengths in location, room quality, cleanliness and staff service.