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Embassy Suites by Hilton Baltimore at BWI Airport

Linthicum Heights , 1300 Concourse Drive (Show on Map)

8.0

Very Good

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Summary of reviewsEmbassy Suites by Hilton Baltimore at BWI Airport is a great choice for travelers looking for a convenient location close to the airport. The hotel offers a variety of eateries, retail stores and even a casino. The breakfast is exceptional with made-to-order omelets and a variety of food options. The rooms are spacious, modern and clean, although some could use updating. The staff is friendly, accommodating and courteous, contributing to a wonderful guest experience. The indoor pool has received mixed reviews, but the hotel offers a nice Happy Hour reception and shuttle service. The hotel is incredibly kid-friendly, making it a fantastic choice for families with children. While some guests experienced issues with parking and uncomfortable bedding, the majority of reviews were positive with many guests saying they would come back again. Overall, Embassy Suites by Hilton Baltimore at BWI Airport provides a comfortable and convenient stay with exceptional value for money.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Two-Room King Suite - Non-Smoking This suite features one king bed, a sofa bed, a microwave and a refrigerator.

King Corner Suite with City View - Non-Smoking This corner suite features one king bed, a sofa bed, a microwave and a refrigerator.

Suite with Two Double Beds - Non-Smoking This suite features 2 double beds and a living room with a sofa bed.

King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking This accessible room features a refrigerator, microwave and flat-screen TV.

King Suite with Roll-In Shower - Mobility/Hearing Accessible - Non-Smoking This accessible suite features one king bed, a sofa bed, a microwave and a refrigerator.

About Embassy Suites by Hilton Baltimore at BWI Airport

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Guest Reviews

8.0

Very Good

Location

Embassy Suites by Hilton Baltimore at BWI Airport is the perfect choice for those looking for a location close to the airport. The hotel is conveniently situated and provides easy access to the airport. Guests appreciated the proximity of the hotel to their work or other destinations. Although some guests found the parking lot to be a little dark, the hotel's location was a highlight for many. The area offers a variety of eateries, retail stores and even a casino. However, some guests found parking a little difficult and had to park in a nearby business parking area. Overall, the location of Embassy Suites by Hilton Baltimore at BWI Airport received positive feedback with some guests expressing they would stay at this location again.

Breakfast

Embassy Suites by Hilton Baltimore at BWI Airport offers a great breakfast experience for families with kids. The kitchenette is a welcome surprise and the breakfast has lots of options. The omelets are excellent and made to order with a variety of food to choose from. Some guests love the breakfast and find it exceptional, while others find it good but wish there were pancakes or longer hours. Despite some negative comments, most guests appreciate the convenience and variety of the breakfast with friendly staff and a nice chef who makes made-to-order omelets.

Rooms

The Embassy Suites by Hilton Baltimore at BWI Airport offers spacious and modern rooms that are clean and comfortable. Guests appreciate the good-sized suites, apartment-style rooms and beautiful floor plans. The staff is effective and efficient at check-in and the hotel has excellent amenities. While some rooms are dated and could use updating, overall, the property is clean and well-maintained. Unfortunately, some guests have reported issues such as mold, roaches, bugs, sewage smells and discomfort due to heat problems. However, for the most part, guests enjoy their stay in the roomy and comfortable suites.

Beds

Embassy Suites by Hilton Baltimore at BWI Airport has received mixed reviews regarding their beds. While some guests experienced uncomfortable pull-out sofas or stiff mattresses, most guests had positive things to say about the comfortable beds. The bedding could use some improvement, as some guests noted scratchy linens and worn-out pillows. However, overall, guests found the beds to be very comfortable and enjoyed the additional amenities such as tables and couches in the rooms. It seems that despite some minor issues with bedding, guests had a great stay at this hotel.

Cleanliness

Embassy Suites by Hilton Baltimore at BWI Airport offers a clean and family-friendly environment for travelers. Guests have complimented the hotel’s cleanliness with comments about clean rooms and well-maintained property. However, some rooms need a facelift and there were complaints about unclean bathrooms, stained carpets and peeling paint. Guests reported issues with mold, clogged toilets and poor water pressure. The pool and hot tub were cloudy and the pool area had bugs and a bad smell. Despite some negative experiences and issues with housekeeping, guests generally left positive reviews highlighting the cleanliness and helpful staff. Breakfast was good and the check-in was efficient. In summary, the Embassy Suites by Hilton Baltimore at BWI Airport strives to maintain a clean and comfortable environment for travelers.

Staff

The Embassy Suites by Hilton Baltimore at BWI Airport is known for its exceptional staff, who were described as friendly, accommodating and courteous by guests. While a few negative interactions with some members of the staff were reported, the majority of guests praised the hospitality of the hotel workers, including the front desk clerk and shuttle driver. The omelette cook and wait staff at breakfast were friendly and cheerful and the front office supervisor was particularly helpful. The hotel's beautiful design and proximity to entertainment options also earned praise, but it was the welcoming and attentive staff who stood out the most according to guests. Overall, the staff at the Embassy Suites by Hilton Baltimore at BWI Airport were excellent and contributed to a wonderful guest experience.

Pool

The indoor pool at Embassy Suites by Hilton Baltimore at BWI Airport has received mixed reviews from guests. While some guests had a great time with their family in the pool and hot tub, others expressed their dissatisfaction over the overcrowded pool particularly with unsupervised children. Unfortunately, the pool was closed for maintenance during some guests' stay or was in poor condition with dirty water, bugs crawling and unpleasant odor in the bathrooms. Some guests also expressed concerns about the pool being too hot, needing repairs and lacking cleanliness. One guest noted that longer pool hours without children would be heaven. However, guests enjoyed the nice Happy Hour reception and found the pool a great addition to the hotel's facilities. Overall, visitors had varied experiences with the pool and improvements could be made to keep it cleaner and more updated.

Parking

The Embassy Suites by Hilton Baltimore at BWI Airport offers a convenient airport location, shuttle service and complimentary breakfast at a fair price. While some guests experienced difficulties finding parking in the hotel's lot or had to park in a nearby business area, the hotel does offer handicap designated spaces. However, some guests mentioned that non-handicap identified vehicles were parked in these spaces. The parking lot can be dimly lit at night, which some guests found concerning for safety reasons. At check-in, instructions for parking were not given, which could lead to confusion for guests. Nevertheless, the overall experience at the hotel offers convenience and value for travelers flying out of BWI Airport.

Family

Embassy Suites by Hilton Baltimore at BWI Airport is a fantastic choice for families with children who are looking for comfort and relaxation during their travels. The rooms are set up as suites, providing adequate space and comfort for everyone. The pull-out couch is an added bonus for larger families. The hotel is very clean and incredibly kid-friendly with lots of kids running around and plenty of activities to keep them entertained. The complimentary drinks and breakfast are a big hit with lots of options for the whole family. The open lobby is a great place to hang out with your family and meet other families, especially if you're part of a cheer team. While some guests did experience noise from other families, it's understandable since the hotel is a popular choice for families. All in all, Embassy Suites by Hilton is a great location for larger families to stay and enjoy their travels.

4 Star

The Embassy Suites by Hilton Baltimore at BWI Airport provides a nice getaway with modern, clean rooms and a cool ambiance. The price is great for the adequate room size and quiet enough atmosphere. Although some guests note that the rooms are a bit dated, a few upgrades would make this hotel a perfect 10. The hotel shuttle service could be improved as mentioned by some guests. Overall, those who stayed had a pleasant and comfortable experience and even deemed it as the best hotel in the BWI area with exceptional value for money. While a few guests did have negative experiences and would not return, the majority of reviews were positive with many guests saying they would come back again.

Yes, Embassy Suites by Hilton Baltimore at BWI Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

No, a spa isn't available at Embassy Suites by Hilton Baltimore at BWI Airport.

No, Embassy Suites by Hilton Baltimore at BWI Airport doesn't allow dogs.

Yes, parking facilities are available at Embassy Suites by Hilton Baltimore at BWI Airport.

Yes, Embassy Suites by Hilton Baltimore at BWI Airport has a gym.

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