Hilton Garden Inn Columbia
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Summary of reviewsThe Hilton Garden Inn Columbia consistently receives high praise for its prime location, exceptional staff, and comfortable accommodations. Situated off I-95, this hotel offers easy access to Baltimore, Washington D.C., and various local attractions. Guests appreciate the nearby amenities and the tranquil, scenic environment surrounding the property, making it ideal for both leisure and business travelers.
Breakfast at the hotel, although not complimentary, is regarded as a worthwhile experience with a wide selection of fresh, high-quality options prepared by a skilled chef. Personalized made-to-order items and the friendly staff, particularly Ms. Tracey, further enhance the breakfast experience.
The rooms at Hilton Garden Inn Columbia are often commended for their spaciousness, comfort, and cleanliness. Equipped with practical amenities such as refrigerators and microwaves, the rooms cater to a range of guest needs. While some reviews mention the need for furniture updates, the overall sentiment emphasizes a clean and comfortable stay.
Cleanliness extends to the entire hotel, with guests noting the immaculate upkeep from the lobby to the rooms. Despite occasional maintenance issues, the hotel is widely recognized for its cleanliness and hospitable environment.
The staff stands out for their exceptional friendliness and professionalism, consistently garnering accolades for their attentiveness and dedication. Personnel like Beverly, Tenisha, Lionel, Natasha, and Kevin leave lasting positive impressions on guests, contributing significantly to the welcoming atmosphere of the hotel.
The indoor pool and hot tub are popular among families and provide a relaxing retreat for guests. Although there are occasional closures and maintenance challenges, the facilities are generally appreciated when available.
Comfortable beds and quiet ambiance enhance the lodging experience, with many guests highlighting the restful nights they enjoy. Overall, the Hilton Garden Inn Columbia is a highly rated choice for visitors seeking comfort, convenience, and a welcoming environment.
Categories
Breakfast at the hotel, although not complimentary, is regarded as a worthwhile experience with a wide selection of fresh, high-quality options prepared by a skilled chef. Personalized made-to-order items and the friendly staff, particularly Ms. Tracey, further enhance the breakfast experience.
The rooms at Hilton Garden Inn Columbia are often commended for their spaciousness, comfort, and cleanliness. Equipped with practical amenities such as refrigerators and microwaves, the rooms cater to a range of guest needs. While some reviews mention the need for furniture updates, the overall sentiment emphasizes a clean and comfortable stay.
Cleanliness extends to the entire hotel, with guests noting the immaculate upkeep from the lobby to the rooms. Despite occasional maintenance issues, the hotel is widely recognized for its cleanliness and hospitable environment.
The staff stands out for their exceptional friendliness and professionalism, consistently garnering accolades for their attentiveness and dedication. Personnel like Beverly, Tenisha, Lionel, Natasha, and Kevin leave lasting positive impressions on guests, contributing significantly to the welcoming atmosphere of the hotel.
The indoor pool and hot tub are popular among families and provide a relaxing retreat for guests. Although there are occasional closures and maintenance challenges, the facilities are generally appreciated when available.
Comfortable beds and quiet ambiance enhance the lodging experience, with many guests highlighting the restful nights they enjoy. Overall, the Hilton Garden Inn Columbia is a highly rated choice for visitors seeking comfort, convenience, and a welcoming environment.
Dog Friendly Hotel
This hotel welcomes both dogs and cats. There are grassy areas on the property for pet use.
Accessible Hotel
Accessible parking spaces are available. The hotel features an accessible pool, accessible hotel restaurant/lounge, and an accessible route to at least one restaurant. In-room accessibility includes a coffee and/or tea maker, microwave, refrigerator, and iron. Hearing accessible rooms and/or kits and TTY/TTD are available. The property is ADA compliant and service animals are welcome.
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Guest Reviews
The Hilton Garden Inn Columbia is highly praised for its prime location, offering easy access and convenience to visitors. Situated off I-95, this hotel provides a strategic midpoint between Baltimore and Washington D.C., making it ideal for travelers exploring the region. Guests appreciate its proximity to major highways, which simplifies visits to local attractions, shopping centers, and restaurants. Whether attending a concert or a family gathering, its location proves to be advantageous for various events.
The area surrounding the hotel is described as safe, quiet, and offering natural scenery, enhancing the overall experience for guests. The hotel is well-connected to local amenities such as gas stations, shopping outlets, and a variety of dining options, including fast-food favorites like McDonald's and Dunkin' Donuts for quick coffee or meals.
Guests find the location particularly convenient for reaching nearby educational institutions like Loyola's Columbia campus or picking up travelers at BWI Airport. With the hotel being within a short drive of Ellicott City, and offering effortless access to parks and the downtown lakefront, it meets diverse visitor needs.
Overall, the Hilton Garden Inn Columbia provides a clean and comfortable stay in a central location, complemented by friendly staff who enhance the welcoming vibe of the property. Whether visiting for business or leisure, guests have consistently found its location to be convenient and conducive to a pleasant stay.
At the Hilton Garden Inn Columbia, breakfast is a noteworthy aspect of the stay, despite not being complimentary. It comes with a modest charge, ranging from $11 to $13 per person, but guests generally find it to be a good value for the price. The breakfast buffet offers a variety of options, including fresh fruit, waffles, bacon, sausage, eggs, bagels, french toast sticks, oatmeal, juices, and coffee, ensuring there is something for everyone. Many guests commend the breakfast for its quality and freshness, noting that the food is prepared by a skilled chef. There are also made-to-order options available, which add a personalized touch to the dining experience. The staff in the breakfast area receive high praise for their friendliness and helpfulness, particularly Ms. Tracey, whose southern charm leaves a lasting impression. While the absence of a complimentary breakfast might disappoint some, the overall breakfast experience at the hotel is well-regarded by guests.
The Hilton Garden Inn Columbia offers a mixed experience in terms of room quality, with an emphasis on comfort and cleanliness. Guests frequently praise the rooms for their spaciousness, which provides a great size for the price. The beds are described as cozy and comfortable, with mattresses that are just right, contributing to a restful night's sleep.
Cleanliness is a strong point in many reviews, with multiple guests noting that their rooms are immaculate, well-kept, and smell good. Rooms are reported to be equipped with convenient amenities such as refrigerators, microwaves, and coffee brewers, enhancing the overall guest experience. Handicapped accessibility is also highlighted positively, as guests find it easy to navigate rooms in wheelchairs.
However, the hotel's age shows in some aspects, with mentions of outdated furniture, peeling wallpaper, and stained carpets, suggesting a need for renovation and maintenance. Despite these issues, the majority of reviews still reflect a positive experience due to the spacious, clean, and well-appointed accommodations.
The hotel grounds and lobby also receive compliments for being well laid out and cozy. Overall, while the Hilton Garden Inn Columbia is indeed an older establishment, the prevailing sentiment is that it offers comfortable, clean, and convenient rooms that meet the needs of travelers, supported by attentive and friendly staff.
At the Hilton Garden Inn Columbia, guests frequently praise the comfortable accommodations, particularly highlighting the cozy beds and plush pillows as standout features. Many visitors describe the beds as very comfortable, providing restful nights and even comparing it to a refreshing first experience of uninterrupted sleep in a long time. The rooms are noted for their cleanliness and spaciousness, further enhancing the overall stay. Despite a few isolated incidents of discomfort and cleanliness issues, the majority of visitors enjoy a quiet ambiance and good amenities, contributing to a pleasant lodging experience. The friendly staff also receive positive remarks, adding a welcoming touch to the stay. Overall, the Hilton Garden Inn Columbia provides a generally satisfying experience with a strong emphasis on comfort.
Nestled in Columbia, the Hilton Garden Inn is frequently praised for its exemplary cleanliness. Guests consistently note that the entire hotel—from the lobby to the rooms—is impeccably maintained. The staff's dedication to keeping the premises spotless is evident, with housekeeping often lauded for their swift and efficient service. The rooms are described as clean, comfortable, and modern, with inviting amenities that enhance the stay.
While most experiences highlight the hotel's cleanliness, a few guests did encounter initial hiccups such as maintenance issues and room readiness. However, the overall guest sentiment leans towards satisfaction with the hotel's upkeep and the quality of the accommodations.
The hotel also receives commendations for its convenient location and friendly staff, creating an inviting and well-cared-for environment for travelers. This makes it a notable choice for those visiting Columbia who prioritize cleanliness and comfort.
Visitors to Hilton Garden Inn Columbia consistently praise the hotel's staff for their exceptional friendliness and professionalism. Guests describe the team as incredibly accommodating and attentive, frequently going above and beyond to ensure a welcoming and comfortable experience. The front desk agents, particularly Beverly, receive numerous accolades for their warmth and dedication, with many guests noting the personal attention they received during check-in and throughout their stay. Staff members like Tenisha, Lionel, Natasha, and Kevin stand out for their outstanding service and helpfulness. In addition, the housekeeping team's diligence and efficiency are appreciated by travelers who find the rooms impeccably clean.
Despite a single mention of rudeness in the restaurant, the overall impression is that the staff across different departments, including housekeeping and reception, makes every effort to create a positive atmosphere and address guest needs promptly. Employees are often described as knowledgeable and eager to provide assistance, whether for navigating the local area or making room adjustments. The hotel's warm and welcoming team contributes significantly to the pleasant and satisfying experience at Hilton Garden Inn Columbia, resonating well with frequent and new visitors alike.
The Hilton Garden Inn Columbia features an indoor pool and hot tub that are generally appreciated for their convenience and inviting atmosphere. Guests have noted the pool's cleanliness, with some enjoying the warm water and pleasant surroundings. Families particularly value the pool area, as children seem to have a great time splashing around.
However, there have been recurring concerns regarding the maintenance and accessibility of the pool facilities. Some visitors have mentioned that the pool and hot tub have been closed temporarily due to health department inspections or construction work. Moreover, there have been instances where the pool area seemed to require more frequent cleaning attention, with reports of green algae growth and dirty appearances. Despite occasional closures and maintenance issues, when operational, the pool and hot tub are popular amenities that offer a relaxing escape for travelers.
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Location
The area surrounding the hotel is described as safe, quiet, and offering natural scenery, enhancing the overall experience for guests. The hotel is well-connected to local amenities such as gas stations, shopping outlets, and a variety of dining options, including fast-food favorites like McDonald's and Dunkin' Donuts for quick coffee or meals.
Guests find the location particularly convenient for reaching nearby educational institutions like Loyola's Columbia campus or picking up travelers at BWI Airport. With the hotel being within a short drive of Ellicott City, and offering effortless access to parks and the downtown lakefront, it meets diverse visitor needs.
Overall, the Hilton Garden Inn Columbia provides a clean and comfortable stay in a central location, complemented by friendly staff who enhance the welcoming vibe of the property. Whether visiting for business or leisure, guests have consistently found its location to be convenient and conducive to a pleasant stay.
Breakfast
Rooms
Cleanliness is a strong point in many reviews, with multiple guests noting that their rooms are immaculate, well-kept, and smell good. Rooms are reported to be equipped with convenient amenities such as refrigerators, microwaves, and coffee brewers, enhancing the overall guest experience. Handicapped accessibility is also highlighted positively, as guests find it easy to navigate rooms in wheelchairs.
However, the hotel's age shows in some aspects, with mentions of outdated furniture, peeling wallpaper, and stained carpets, suggesting a need for renovation and maintenance. Despite these issues, the majority of reviews still reflect a positive experience due to the spacious, clean, and well-appointed accommodations.
The hotel grounds and lobby also receive compliments for being well laid out and cozy. Overall, while the Hilton Garden Inn Columbia is indeed an older establishment, the prevailing sentiment is that it offers comfortable, clean, and convenient rooms that meet the needs of travelers, supported by attentive and friendly staff.
Beds
Cleanliness
While most experiences highlight the hotel's cleanliness, a few guests did encounter initial hiccups such as maintenance issues and room readiness. However, the overall guest sentiment leans towards satisfaction with the hotel's upkeep and the quality of the accommodations.
The hotel also receives commendations for its convenient location and friendly staff, creating an inviting and well-cared-for environment for travelers. This makes it a notable choice for those visiting Columbia who prioritize cleanliness and comfort.
Staff
Despite a single mention of rudeness in the restaurant, the overall impression is that the staff across different departments, including housekeeping and reception, makes every effort to create a positive atmosphere and address guest needs promptly. Employees are often described as knowledgeable and eager to provide assistance, whether for navigating the local area or making room adjustments. The hotel's warm and welcoming team contributes significantly to the pleasant and satisfying experience at Hilton Garden Inn Columbia, resonating well with frequent and new visitors alike.
Pool
However, there have been recurring concerns regarding the maintenance and accessibility of the pool facilities. Some visitors have mentioned that the pool and hot tub have been closed temporarily due to health department inspections or construction work. Moreover, there have been instances where the pool area seemed to require more frequent cleaning attention, with reports of green algae growth and dirty appearances. Despite occasional closures and maintenance issues, when operational, the pool and hot tub are popular amenities that offer a relaxing escape for travelers.
Yes, Hilton Garden Inn Columbia has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Columbia.
Yes, Hilton Garden Inn Columbia welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Columbia.
Yes, Hilton Garden Inn Columbia has a gym.
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