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Summary of reviewsThe Holiday Inn Express & Suites in Merrillville by IHG is highly regarded by guests for its prime location, excellent service, and comfortable accommodations. Located conveniently near Interstate 65, the hotel offers easy access to Chicago and local attractions, while maintaining a peaceful setting away from expressway noise. Visitors appreciate the proximity to various stores and restaurants, making it an ideal base for exploring the area.
Guests frequently commend the hospitable and professional staff, who contribute significantly to the welcoming atmosphere. The team's kindness, patience, and readiness to assist are highlighted as enhancing the overall guest experience. The spacious, well-maintained rooms add to this positive environment, with particular emphasis on their cleanliness and comfortable beds, ensuring a restful sleep.
The complimentary breakfast is another notable feature, praised for its warm and varied offerings. Guests enjoy a variety of items such as bacon, cinnamon rolls, and coffee, served in a clean and inviting setting. Although a few guests suggested more variety for those with dietary restrictions, the breakfast generally remains a highlight due to the delicious food and friendly service.
Overall, the Holiday Inn Express & Suites in Merrillville delivers a satisfying experience, characterized by its strategic location, dedicated staff, and comfortable amenities, consistently meeting the expectations of a diverse range of travelers.
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