Info
Summary of reviewsThe Indianapolis Marriott East receives widespread acclaim from guests for its accommodating features and excellent service. The breakfast offerings are appreciated for their variety and quality, with friendly service elevating the dining experience, though some guests express concerns about the pricing and occasional service inconsistencies. Rooms are frequently described as clean, spacious, and modern, with comfortable beds and thoughtful amenities like nonslip bathtubs and ample towels. Some reviews mention slight maintenance issues, but these are minor compared to the overall satisfaction with the room quality.
Cleanliness is a strong point for the hotel, as both the premises and rooms are generally maintained to a high standard. Guest commendations extend to the attentive and friendly staff, who are noted for their exceptional service and dedication, especially at the front desk. Staff members like Jeff often receive individual praise for their helpfulness, further enhancing the guest experience.
Furthermore, the beds at the hotel are particularly loved for their comfort, with guests noting the variety of pillows and the quality of sleep they provide. Although some guests mention preferences for different mattress firmness, the general consensus remains positive.
Overall, Indianapolis Marriott East is well-regarded for its inviting rooms, excellent staff, and commitment to cleanliness, making it a reliable choice for travelers seeking comfort and quality service.
Show moreRead review summaries for all categories
Categories
