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Summary of reviewsClarion Pointe Indianapolis Northeast enjoys a favorable location in Indianapolis that guests find highly convenient, especially due to its proximity to freeways, restaurants, gas stations, and shopping areas. The hotel's location is particularly beneficial for travelers and event-goers, as venues like Ruoff are only a short drive away.
The breakfast offerings receive mixed reviews, with some guests praising the value while others comment on the limited selection. Although the variety of foods like waffles and coffee are appreciated, there is a notable absence of protein options. Cleanliness and quality are commended, while breakfast hours could be more accommodating for guests' schedules.
Room accommodations at the hotel are often applauded for their cleanliness, comfort, and spaciousness, especially the double queen rooms which are convenient for families or groups. Despite occasional suggestions for better upkeep, such as cleaner carpets and dust-free vents, the comfort and tranquility of the rooms manage to contribute to a pleasant stay. The inclusion of amenities like a fridge and microwave adds value, while noise is rarely an issue.
Cleanliness across the hotel is generally appreciated, with plenty of towels and tidy rooms enhancing the guests' experience. Nonetheless, there are mentions of some areas needing improvement, as common spaces and bathrooms sometimes fall short of expectations, carrying unwanted odors and requiring maintenance.
The staff at Clarion Pointe Indianapolis Northeast stand out for their exceptional service, friendliness, and professionalism. Employees like Dannon and Daryl are specifically praised for their attentiveness and local insights, contributing to a welcoming atmosphere. Although rare, isolated instances of less-than-friendly service are noted, but overall, the staff's dedication and responsiveness greatly enhance the guests' experiences.
In summary, while there are areas for improvement, Clarion Pointe Indianapolis Northeast offers a convenient location, comfortable accommodations, and a commendable staff that together create a largely positive stay for guests.
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