Family Friendly HotelThis hotel offers spacious family rooms with two queen beds, catering to families of up to two adults and two children. It features an 18-meter indoor heated pool, a LivingWell Health Club, and the Flavours Restaurant with diverse menu options, making it an ideal choice for families.
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Summary of reviews related to the 'Family' categoryHilton Leicester Hotel offers a mixed experience for families with children. On the positive side, the hotel boasts spacious family rooms, some equipped with sofa beds, which were appreciated by many guests. Its large and comfortable rooms are generally considered clean and airy, providing a pleasant atmosphere even during hot weather. The ample space around the hotel allows for relaxation, contributing to a good family time. Children particularly enjoyed the use of the pool and the special attention to detail such as providing towels for the kids.
However, there were also several disappointments reported. Some guests noted that the facilities in the family rooms did not meet their expectations and issues like the pool being closed and requested amenities not being provided contributed to negative experiences. Noise from adjacent rooms and a lack of better insulation also affected some families. Additionally, there were administrative issues like unfulfilled requests for interconnected rooms and cots, which led to inconvenience.
Although the hotel is generally considered family-friendly and the staff were praised for their friendliness, there is room for improvement in terms of facility maintenance and responsiveness to family-specific needs.
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