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Summary of reviewsCampbells Guest House in Leicester boasts a strategically advantageous location for travelers looking to explore the city. It is conveniently situated within walking distance to the city center, King Power Stadium, and numerous shops and restaurants. With nearby transportation options and essential amenities like supermarkets easily accessible, guests find it an ideal base for exploring local attractions. Despite limited street parking, the location remains a strong positive aspect for visitors.
The guest house receives praise for its friendly and helpful staff, who are consistently highlighted for their welcoming and accommodating nature. The owner and manager, in particular, receive positive remarks for their effort to ensure guest satisfaction. The polite and attentive service provided by staff members contributes significantly to a comfortable and pleasant stay.
When it comes to rooms, opinions are divided. On the positive side, guests appreciate the spaciousness and comfort, finding the rooms to offer good value for money, especially considering the nearby attractions. The addition of tea and coffee facilities and comfy beds are among the appreciated features. However, challenges related to cleanliness and maintenance are frequently noted. Many guests have expressed concern over the hygiene standards, pointing out dirty rooms, outdated bathroom fittings, and the need for a deep cleaning and modernization to enhance the guest experience.
While beds are generally comfortable according to many visitors, there are mixed reviews, with some guests experiencing discomfort due to hard mattresses and the occasional issue of a broken bed. The room size is sometimes described as small.
Overall, Campbells Guest House promises a strategic location and exceptional service from its friendly staff but would benefit greatly from addressing cleanliness and maintenance issues to ensure an improved and more consistent guest experience. Show more
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Categories
Family Friendly Hotel
This guest house provides a comfortable stay for families. It offers a convenient location and is known for its good service.
Cheap Hotel
The guest house offers essential services. It is noted for providing parking, WiFi in common areas, and multilingual staff.
Small Hotel
Campbell's Guest House provides a welcoming and comfortable stay. It offers a cozy atmosphere and personalized service, making it a great choice for a more intimate experience.
Hotel with Free Wi-Fi
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. The double room features a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit has 1 bed.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower. The twin room is equipped with a flat-screen TV, an electric kettle, a carpeted floor, as well as heating. The unit offers 2 beds.
Single Room with Shared BathroomProviding free toiletries, this single room includes a private bathroom with a shower. The single room provides an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Family Room with Shared BathroomFeaturing free toiletries, this family room includes a private bathroom with a shower. The family room features an electric kettle, a sofa, a carpeted floor, heating and a flat-screen TV. The unit has 3 beds.
Economy Single RoomOffering free toiletries, this single room includes a private bathroom with a shower. The single room offers an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Standard Single RoomOffering free toiletries, this single room includes a private bathroom with a shower. The single room offers a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit offers 1 bed.
Guest Reviews
4.3
Rated
Location
Campbells Guest House offers a strategically advantageous location for visitors exploring Leicester. Nestled within walking distance to the city center, it provides easy access to the King Power Stadium as well as an array of shops and restaurants. The house is situated in an area with convenient transportation links, including proximity to two major roads leading to the city center and nearby bus stations. Guests will find supermarkets and grocery stores nearby, as well as dining options catering to various palates. For those attending specific events or venues, the guest house's location is notably close, often less than a 30-minute walk away. Although parking options are limited to street parking, the overall location supports easy exploration of Leicester's vibrant offerings.
Rooms
Campbells Guest House has elicited a mix of reactions from its guests, particularly when it comes to the condition of its rooms. On the positive side, some visitors have enjoyed the comfort of lovely and spacious rooms that offer ample space for families. The presence of tea and coffee facilities adds a touch of convenience, and several guests have found the beds to be comfortable, creating a warm and inviting atmosphere. The hotel is noted for being good value for money, particularly given its proximity to local attractions.
However, a significant number of reviews indicate that the rooms often suffer from cleanliness and maintenance issues. Comments highlight dirty conditions, unpleasant smells, outdated bathroom fittings, and damaged fixtures. The need for a deep clean and interior modernization is a recurring theme, pointing to areas that could enhance the overall guest experience. Despite the potential for a cozy stay, these issues suggest that improvements would contribute significantly to guest satisfaction at Campbells Guest House.
Beds
Campbells Guest House receives mixed feedback regarding its beds, with many guests finding the beds to be comfortable, often highlighting them as a positive aspect of their stay. Several reviews mention comfy beds, which suggests a general level of satisfaction with the sleeping arrangements. However, there are also comments pointing out issues such as hard mattresses and one instance of a broken bed, indicating that not all experiences are uniformly positive. A few guests reported discomfort and mentioned that the mattresses may need replacing. These mixed opinions suggest that while some guests enjoyed a restful night, others found room for improvement. The room size is noted as small, which may also impact the overall comfort.
Cleanliness
At Campbells Guest House, cleanliness appears to be a significant concern for visitors, with numerous reviews highlighting issues that detract from the overall experience. Many guests noted the poor state of hygiene, pointing out dirty rooms, neglected carpets, and stained walls. The bathrooms, frequently cited as unclean, sometimes lacked basic amenities, and inconsistent levels of maintenance throughout the property were mentioned. Additionally, the presence of old furniture and rubbish outside the hotel added to the list of grievances. While there were occasional mentions of clean bathrooms, these instances were overshadowed by the overwhelming reports of dissatisfaction with the property's cleanliness. Overall, the feedback suggests that Campbells Guest House would greatly benefit from a thorough review and enhancement of its cleaning procedures to improve the comfort and satisfaction of its guests.
Staff
Campbells Guest House is renowned for its exceptionally friendly and helpful staff, consistently praised by guests for creating a welcoming atmosphere. The owner, along with the manager, garners appreciation for their friendly and understanding nature, often extending assistance to ensure guest satisfaction. Guests frequently highlight staff members, including Mandeep, as polite, respectful, and attentive, effectively resolving any issues that arise. While a solitary mention of a rude encounter with a staff member emerges, this seems to be an exception rather than the rule. Across the board, guests value the cooperative and accommodating demeanor of the team, making their stay comfortable and pleasant.
No, Campbells Guest House doesn't have any pool.
No, a spa isn't available at Campbells Guest House.
No, Campbells Guest House doesn't allow dogs.
No, parking facilities aren't available at Campbells Guest House.