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Summary of reviewsProtea Hotel by Marriott Franschhoek is highly praised for its prime location at the edge of the village, offering easy access to the charming town's shops, restaurants, wine tram depot, and more. Guests find the central setting perfect for leisurely exploration on foot, taking advantage of the beautifully maintained property.
The hotel excels in its culinary offerings, particularly at the impressive Hussar Grill. Guests consistently laud the high-quality dining experiences, with superb dinner options and a standout breakfast buffet featuring a variety of excellent choices. The friendly and attentive staff further elevate the dining experience, complementing the delightful terrace and its views.
Accommodations are another highlight, characterized by beautiful, spacious, and impeccably clean rooms. Guests appreciate the modern designs, comfortable large beds, and well-equipped bathrooms. The hotel maintains a strong reputation for cleanliness, with every area of the property kept in pristine condition thanks to the diligent staff.
The staff contributes significantly to the hotel's acclaim, known for their warmth, professionalism, and eagerness to assist. Their excellent service enhances the overall guest experience, making visitors feel welcomed and valued throughout their stay.
The pool area offers a charming retreat with its inviting setting amidst a lovely courtyard. Though not large, it is well-maintained and perfect for relaxation, complete with a poolside bar and pleasant ambiance. Guests also benefit from ample on-site parking with 24/7 security, adding a stress-free aspect to their visit.
Families find the hotel accommodating, with suitable facilities for all age groups and picturesque surroundings enhancing the experience. The comfortable and spacious family rooms, combined with attentive service, make it an ideal destination for family stays.
The beds are continuously praised for their exceptional comfort, contributing to a restful and rejuvenating experience. Together with the hotel's superior amenities and warm hospitality, Protea Hotel by Marriott Franschhoek provides a stylish and satisfying stay, earning high marks from its guests. Show more
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Categories
Hotel near Vineyards
Mentioned as a winery hotel, this property is located on Huguenot Road. While centrally located, it serves as a convenient point for guests to explore the numerous vineyards and wine tasting experiences available throughout Franschhoek.
Family Friendly Hotel
This hotel is located near Paarl and provides comfortable accommodations for families. The hotel's location offers convenient access to nearby attractions and activities.
Hotel with Swimming Pool
This hotel features a sparkling outdoor swimming pool. It is family-friendly and serves a highly-rated breakfast.
Outdoor Pool
Business Hotel
Protea Hotel by Marriott Franschhoek offers dedicated conferencing venues, including a boardroom, Cafe du Present, and Vinotique. It provides catering services and overall infrastructure necessary for hosting corporate conferences. The hotel is known for its excellent service and warm atmosphere, making it suitable for extended business stays.
Hotel with Parking
As a hotel property, Protea Hotel by Marriott Franschhoek offers parking amenities for guests, providing a convenient place to park during their stay.
Accessible Hotel
This hotel provides accessible on-site parking, van-accessible on-site parking, and accessible routes from the public entrance to accessible areas. The main entrance and on-site restaurants are accessible. For specific details about accessible rooms and services, direct inquiries can be made.
4-Star Hotel
This hotel provides a convenient and comfortable stay. The rooms are well-equipped, and the location is central. Guests appreciate the professional service and amenities.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Deluxe Guest Room, 1 KingRoom with 2 twin beds, which can be converted into a king bed. All rooms have an unstocked mini bar fridge that can be stocked upon request. The air conditioned room either comes with a view of the pool or the road. It is complete with a bathroom with a shower.
Deluxe Guest Room, 2 TwinThis twin room has air conditioning and soundproofing. It also has an unstocked mini bar fridge that can be stocked upon request. The air conditioned room either comes with a view of the pool or the road. It is complete with a bathroom with a shower.
1 Bedroom Executive Apartment, 1 KingThis double room has a balcony with mountain views, microwave and kitchenware. This apartment faces the road and features an open plan kitchen with a washing machine with a dryer. It is complete with an en-suite bathroom. This Apartment is located in a separate building across the road from Hotel.
Executive Studio ApartmentThis studio features a a fully equipped open plan kitchen with kitchenware and washing machine with a dryer. It also comes with mountain views and is complete with a bathroom with a shower.
Studio apartment is located in a separate building across the road from the hotel.
Guest Reviews
8.7
Very Good
Location
The Protea Hotel by Marriott Franschhoek boasts a prime location that consistently delights its guests. Situated centrally at the edge of the village, it is ideally positioned for exploring the charming town of Franschhoek on foot. Visitors appreciate its proximity to a variety of shops, restaurants, and the wine tram depot, making it easy to indulge in local dining and experiences. With its place at the start of the high street, the hotel provides convenient access to galleries, bars, and attractions, while its proximity to coffee shops offers a pleasant start to the day. Whether strolling through the quaint town or embarking on a wine tram tour, the location is perfect for a leisurely stay. The beautifully maintained property enhances the experience, providing clean and spacious accommodations in a lovely setting. Despite some traffic noise, guests find the convenience and walkability of the central location to be exceptional, making it the perfect base for exploring the vibrant and picturesque town of Franschhoek.
Breakfast
Protea Hotel by Marriott Franschhoek offers a breakfast experience that is highly regarded by its guests. The hotel provides an impressive array of options on its breakfast buffet, consistently described as excellent, delicious, and of high quality. Guests appreciate the wide selection of both cooked and fresh foods available, making breakfast a highlight of their stay. The friendly staff and convenient location further enhance the dining experience, with some visitors enjoying their meals on the pleasant hotel terrace or patio, which boasts remarkable views. While most reviews are overwhelmingly positive, a few guests felt there could be improvements in variety or service speed. Overall, the breakfast at Protea Hotel by Marriott Franschhoek remains a strong aspect of the amenities offered, complementing the hotel’s charming setting and hospitality.
Dinner
Nestled within the charming Protea Hotel by Marriott Franschhoek is the exceptional Hussar Grill, a standout feature praised by guests for its remarkable dining experience. The on-site restaurant consistently delivers a high-standard culinary offering, making it a preferred choice for both breakfast and dinner among guests. The menu offers superb dinner options, with perfectly cooked steaks being a particular highlight. The Hussar Grill doesn't just win accolades for its delectable food; the top-notch service enhances the dining experience, leaving diners thoroughly satisfied. A visit over Christmas proved especially delightful, reinforcing the restaurant's reputation as an excellent choice for festive dining. A stay at this hotel allows guests to indulge in consistently delicious meals across their stay, reaffirming why the Hussar Grill is a highly recommended dining destination.
Rooms
The rooms at Protea Hotel by Marriott Franschhoek have garnered a consistent wave of praise from satisfied guests. They are widely described as beautiful, spacious, and exceptionally clean, often featuring a modern, colorful design that creates a welcoming atmosphere. Guests appreciate the super large and comfortable beds, which are complemented by quality amenities and modern power outlets conveniently placed around the room. The rooms are well-appointed, with welcoming bright and airy spaces enhanced by lovely decor and furnishings.
The hotel also offers large, well-equipped bathrooms, adding to the level of comfort. Guests frequently note the well-maintained and recently updated condition of the rooms, with some highlighting the clean and attractive surrounding area and the convenience of their location facing the pool. While most rooms are described as roomy, a few reviews note that some can be on the smaller side. However, overall, the accommodations are considered superior, often exceeding guest expectations with their cleanliness, comfort, and thoughtful design.
Beds
At the Protea Hotel by Marriott Franschhoek, guests continually praise the comfortable sleeping arrangements as a standout feature of their stay. The beds receive high marks for being super large and exceptionally comfortable, providing a restful and rejuvenating experience for travelers. Descriptions such as "lovely comfortable bed," "excellent beds," and "super comfy bed" are commonly used, reflecting guests' satisfaction with the hotel's bedding quality.
The praises extend to the quality of the bedding itself, which is noted to be of good quality, contributing to the overall comfort. Guests also note the modern and spacious rooms, which are complemented by these luxurious beds. The staff receives accolades for being friendly and amazing, enhancing the overall experience with their warm hospitality.
Overall, the combination of comfortable beds, quality furnishings, and attentive staff makes for an excellent stay, leaving guests eager to return to Protea Hotel by Marriott Franschhoek.
Cleanliness
Nestled in the heart of Franschhoek, the Protea Hotel by Marriott offers an exceptional stay characterized by top-notch cleanliness and well-maintained facilities. Guests consistently praise the hotel's immaculate rooms and pristine clean bathrooms. The property appears freshly renovated, with clean and fresh decor enhancing its modern appeal. The staff plays a key role in maintaining high cleanliness standards, contributing to the hotel's reputation for being spotlessly clean. Every area, from the rooms to the grounds and pool, is kept in excellent condition, with ample amenities functioning flawlessly.
Guests appreciate the warmth and efficiency of the friendly staff, which complements the overall ambiance of this beautifully decorated hotel. The attention to detail in maintaining cleanliness and comfort creates an atmosphere that exceeds expectations, offering a seamless experience to visitors. With its superbly looked-after facilities and inviting atmosphere, the Protea Hotel by Marriott Franschhoek stands out as a reliable choice for travelers seeking both style and substance in their accommodation.
Staff
The staff at Protea Hotel by Marriott Franschhoek have garnered an impressive reputation for their outstanding service, as reflected in numerous guest reviews. From the outset, guests are met with warmth by a team characterized as excellent, attentive, and consistently friendly. They go out of their way to make guests feel at home, displaying a level of professionalism and helpfulness that sets the hotel apart.
Staff members, including those at the reception, are frequently praised for being welcoming and informative, ensuring that no request goes unaddressed. The hospitality is described as first-class, with team members demonstrating an eagerness to assist, contributing to a pleasant and seamless stay for their guests.
The exceptional service is complemented by the hotel's fantastic location and clean environment, making it a preferred choice for travelers. Guests also appreciated the delicious and generous breakfasts, indicating that both the culinary and personal service aspects of the hotel are well-covered.
Overall, the consistent commendation of the staff for their sincerity and efficiency highlights their role as a key asset to the hotel's acclaim, enhancing the overall guest experience at every touchpoint.
Pool
The pool area at Protea Hotel by Marriott Franschhoek receives high praise from guests, offering a charming and inviting space perfect for relaxation. Nestled amidst a lovely courtyard, this beautiful outdoor pool is often described as a sun trap, ideal for unwinding under the sun on comfortable loungers. With its well-maintained surroundings and clean facilities, the pool provides a soothing retreat after a day of exploring. While not particularly large, it is spacious enough compared to most pools in South African hotels, making it a great spot for a refreshing dip. Complementing the pool experience, the poolside bar and pleasant atmosphere add to the overall enjoyment of the hotel's serene and picturesque setting. With friendly staff offering great service, guests find the combination of comfort, convenience, and ambiance to be a delightful part of their stay.
Parking
The Protea Hotel by Marriott Franschhoek offers outstanding parking facilities, which consistently receive positive feedback from guests. Visitors appreciate the ease and convenience of the hotel's ample on-site parking options. With a gated car park and 24/7 security, guests can feel at ease knowing their vehicles are safely accommodated during their stay. The freely available and well-guarded parking adds to a stress-free guest experience, allowing guests to focus on enjoying the hotel’s amenities, which are centrally located for convenience. Overall, the hotel successfully combines comfort and security to make parking a seamless part of the stay.
Family
Protea Hotel by Marriott Franschhoek stands out as a family-friendly destination, accommodating the needs of diverse age groups, including an arranged stay for an elderly guest. It offers a welcoming environment, complemented by a well-suited family room that ensures comfort for all members. Guests appreciate the hotel's strategic location, which enhances their stay experience. The pool area, though small, provides adequate space for families to unwind, and its surrounding views of the mountains add a picturesque touch to relaxation. The interior courtyard is a favored spot among families, providing a peaceful setting for gatherings. Additionally, the presence of guarded parking adds a layer of convenience and security to the overall family experience at the hotel. The staff are noted for their helpfulness and amiable disposition, contributing positively to the guests' fabulous family stays.
Yes, Protea Hotel by Marriott Franschhoek has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Protea Hotel by Marriott Franschhoek.
No, Protea Hotel by Marriott Franschhoek doesn't allow dogs.
Yes, parking facilities are available at Protea Hotel by Marriott Franschhoek.
Yes, Protea Hotel by Marriott Franschhoek has a gym.