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Summary of reviewsMaison Chablis Guest House, nestled in the heart of Franschhoek just off the main Huguenot street, is highly praised for its prime location. Its central yet serene setting allows guests to explore local attractions, shops and restaurants with ease, all within walking distance. Despite its proximity to the town center, the guest house maintains a tranquil atmosphere, augmented by secure parking within electric-gated premises, providing both convenience and peace of mind.
The guest house is renowned for its exceptional breakfast, which features a range of freshly prepared egg dishes, cereals, fruits and juices. The option to order à la carte, coupled with the attentive service from the owner, James and his team, adds a touch of elegance to the morning meal. Guests find the breakfast not only delicious but also memorable, often highlighting the stylish dining room and the professionalism of the staff.
The rooms at Maison Chablis are lauded for their comfort and tasteful décor. With high-quality furnishings, luxury linens and thoughtful amenities such as coffee presses and tea selections, the rooms offer a cozy and welcoming environment. Guests appreciate the cleanliness and spaciousness with some rooms even featuring private patios or lounge areas that enhance the sense of a personal retreat. The beautifully maintained gardens and refreshing pool area further contribute to the idyllic and relaxing setting.
Cleanliness is a standout feature with guests consistently noting the immaculate condition of both the rooms and the overall property. The elegantly refined spaces, including the stunning garden and pool area, complement the guest house’s quaint and intimate atmosphere. The attentive and friendly staff play a significant role in ensuring a pleasant stay with James and co-host Jenny frequently receiving special mentions for their gracious hospitality and helpful local tips.
The pool area is a highlight, offering a peaceful retreat within the beautiful garden setting. It provides a perfect spot to unwind with comfortable loungers and a heated pool, making it much appreciated during warm weather. Secure and convenient parking within the premises adds to the overall ease for guests.
The beds at Maison Chablis receive high praise for their exceptional comfort, contributing to a restful stay. While there are minor mentions of preference for softer mattresses, the overall sentiment is overwhelmingly positive, emphasizing the comfort provided by the high-quality bedding.
Exuding boutique charm, Maison Chablis Guest House captures the essence of Franschhoek with its stylish Georgian architecture and well-maintained facilities. Its welcoming environment, exceptional service and convenient location make it a highly recommended choice for travelers seeking a charming and comfortable stay. Show more
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Categories
Boutique-style Guest House
Guest House Taking Steps Towards Sustainability
Guest House with Swimming Pool
Heated Pool Outdoor Pool
Guest House with Parking
Small Guest House
4-Star Guest House
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. Rooms 6 and 7 are accessed through the breakfast room. Hand Sanitizer at all doors.
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
TBCSA Tourism Business Council South Africa
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: If guests arrive with a recorded temperature of greater than 37,5 degree C, they will be disallowed access and referred to a medical facility. If guests suspect an infection whilst staying, they are then isolated to a quarantine room until they can be transported to a medical facility.
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? No.
Has the hotel closed during the pandemic? Yes Reopening Date: June, 24 2020
Additional Information: We are open to business as we comply with the TBCSA's guidelines of covid-19 guest safety.
Using the electrostatic sprayer with Vital Oxide disinfectant, we are able to quickly and easily disinfect a room in preparation for the next guest.
Meals can be served to the rooms on request.
Masks must be worn to the breakfast room when serving and hands MUST be sanitized before access is granted.
Answers last updated by Maison Chablis Guest House
Twin RoomThe room features an air-conditioner, which also has a flat-screen TV, tea and coffee making facilities, a fridge, luxury linen and toiletries.
This room offers extra large single beds which can be converted into an extra large double bed. Free Wi-Fi is provided.
Double RoomThis room has a large plasma TV, tea-and-coffee-making facilities and a private bathroom with shower. There is free Wi-Fi available.
Superior Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Guest Reviews
9.4
Excellent
Location
Maison Chablis Guest House enjoys a highly praised location in the heart of Franschhoek, just off the main Huguenot street. Guests consistently highlight the convenience of being centrally situated with easy access to shops, restaurants and the wine tram. Despite its central position, the guest house offers a serene and peaceful atmosphere, providing a sense of tranquility away from the hustle and bustle of the town center.
Visitors appreciate the hotel’s proximity to Franschhoek's main attractions, often noting that everything is within walking distance – an ideal feature for those wanting to explore the local wineries, dine at nearby eateries or visit local shops without the need for transportation. The charming and quaint essence of the guest house, paired with its central but quiet location, makes it a superb base for fully enjoying the quaint village of Franschhoek.
Additionally, the hotel’s secure premises, including safe parking behind gates, contribute to the overall feeling of relaxation and ease. The Maison Chablis Guest House is frequently described as a perfect, accessible spot within the vibrant Franschhoek community, ensuring a pleasant stay for its guests.
Breakfast
Maison Chablis Guest House is renowned for its exceptional breakfast, which guests consistently praise for its quality and variety. The breakfast offering ranges from freshly prepared egg dishes to an extensive selection of cereals, fresh fruits and juices, ensuring a comprehensive dining experience that caters to every taste. Guests particularly appreciate the option to order dishes à la carte, accompanied by cloth napkins, adding a touch of elegance to the morning meal.
Frequent remarks about the breakfast being delicious, wonderful and magnificent highlight its outstanding quality. Many reviews mention a vast and varied selection with some guests noting the availability of both cooked and continental options. The breakfast not only satisfies but also impresses with specific mentions of superbly prepared items like sautéed mushrooms.
The attentive service from the owner, James and his team also contributes to the positive breakfast experience. Guests feel well cared for with James often providing local tips and assistance, which enhances their overall stay. The stylish dining room setting further elevates the breakfast experience, making it a memorable highlight of the guest house. Overall, Maison Chablis Guest House offers a breakfast that leaves nothing to be desired and is a key part of the highly recommended stay.
Rooms
Maison Chablis Guest House offers an exceptional and comfortable stay with rooms that are consistently praised for their cosy and welcoming atmosphere. The interiors are tastefully decorated with high-quality furnishings, creating a stylish yet inviting ambiance. Many guests highlight the super comfortable beds and well-thought-out amenities such as coffee presses, tea selections and luxury linen, which add thoughtful touches to their stay.
The rooms are noted for their cleanliness and maintenance, ensuring a pleasant and hassle-free experience. Spaciousness is another key feature with many rooms providing ample space and some even offering private patios or lounge areas that enhance the feeling of a personal retreat.
Located in a beautiful, quiet area with stunning views of the mountains and a lush garden, Maison Chablis provides a serene environment while remaining conveniently close to restaurants and shops. The atmospheric garden and refreshing pool further contribute to the tranquil setting, making it a perfect escape.
Guests consistently rave about the hospitality and helpfulness of the staff, enhancing the overall warmth and welcoming vibe of the guest house. The breakfast selection, featuring fresh fruit and cooked options, earns high marks as well, complementing the already comfortable and relaxing stay offered at Maison Chablis.
Beds
Maison Chablis Guest House offers an exceptional sleeping experience, widely praised for its incredibly comfortable beds. Guests frequently highlight the superb comfort of the mattresses with some describing them as the most comfortable they have ever experienced. The large and luxurious beds, often adorned with high-quality linens, receive ample commendation. Several reviews emphasize the spaciousness and comfort of the bedding, making it a notable aspect of their stay.
While one guest noted a preference for a softer mattress, the overarching sentiment points to the high level of comfort provided. However, some guests mentioned the down duvets being too warm for the summer season. Despite these minor criticisms, the general consensus is that the beds at Maison Chablis Guest House significantly enhance the overall guest experience, contributing to restful and rejuvenating stays.
Cleanliness
Maison Chablis Guest House sets a high standard for cleanliness and maintenance, consistently impressing guests with its well-kept property and elegantly refined spaces. The accommodations, although not brand new, are extremely well-maintained, offering spotlessly clean and comfortable rooms. The entire property is noted for being neat and tidy with a particular emphasis on cleanliness in both the rooms and the bathrooms, which are of good size and immaculate condition.
The guest house features beautiful gardens and a lovely pool area, adding to the overall aesthetic appeal of the setting. The premises exude a quaint and intimate atmosphere, complemented by a helpful staff. Additionally, the breakfast is particularly well catered, enhancing the overall guest experience.
Maison Chablis boasts a superb location, close to the town center, making it both a convenient and attractive option for travelers. All these factors combined make this guest house highly recommended by visitors who appreciate a spotless, comfortable and beautifully maintained environment.
Staff
Maison Chablis Guest House is renowned for its exceptional service, largely attributed to its outstanding staff and hosts. Visitors consistently highlight the warm, friendly and attentive nature of the staff. The staff members are not just efficient but also incredibly accommodating, always eager to provide assistance and valuable advice without being intrusive.
James, the owner, frequently stands out in the reviews for his exceptional hospitality. He is described as an amazingly gracious and friendly host who ensures guests feel at home from the moment they arrive. Guests appreciate James's thoughtful gestures, such as room upgrades and personalized advice on local activities and dining options. His co-host, Jenny, also receives praise for her helpful nature and ever-cheerful demeanor.
The reception at Maison Chablis is consistently welcoming with a special note for the kind and professional check-in process. Visitors feel well-cared for, often mentioning the delightful and knowledgeable staff. The collective effort of the hosts and staff to create a welcoming and comfortable environment does not go unnoticed, making the guest house a highly recommended choice for travelers seeking a memorable stay with fantastic service.
Pool
Maison Chablis Guest House boasts an exceptional pool area that guests consistently praise for its tranquility and beauty. The pool is described as lovely, refreshing and a perfect spot to unwind after a busy day. Nestled within a beautiful garden, the pool area provides a charming and secluded oasis, often highlighted as a peaceful retreat perfect for relaxation. The comfortable loungers and the garden setting offer an inviting atmosphere to chill and enjoy a glass of wine.
In addition to its aesthetic appeal, the pool is also practical and much appreciated during hot weather, especially with its heating feature in the summer and autumn months. Guests found the pool an ideal place to meet and socialize with others, making it a great spot to spend a few hours in the afternoon sun. The warm and helpful staff further enhance the experience, ensuring that any issues, such as an electricity problem, are promptly resolved. Overall, the pool area at Maison Chablis serves as a key highlight, leaving a lasting impression on its visitors.
Parking
Secure parking is frequently mentioned as a positive aspect of Maison Chablis Guest House. Guests appreciate that their cars can be parked safely within the hotel premises with the added feature of electric gates enhancing the security. Parking is available on site, providing convenience for travelers. Most reviews highlight the good parking facilities and the availability of sufficient parking options, ensuring peace of mind. While some guests found the parking spaces to be a bit cramped and occasionally tricky to maneuver, the overall sentiment underscores the benefits of having secure and on-premise parking.
Boutique-Style
Maison Chablis Guest House is a beautifully designed facility that exudes boutique charm, capturing the essence of Franschhoek perfectly. This quaint and cozy guesthouse offers a welcoming environment with a touch of elegance, featuring a gorgeous Georgian-style architecture. Each room is designed with comfort in mind and the property is very well maintained, presenting a lovely and charming atmosphere.
Conveniently located within easy walking distance to the main street and the town's numerous restaurants, guests appreciate the accessibility to local amenities. The service is exceptional with a helpful hostess ensuring that every guest feels important and well cared for. Maison Chablis provides a unique experience not commonly found in chain hotels, making it a charming and beautiful place to stay.
Yes, Maison Chablis Guest House has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Maison Chablis Guest House.
No, Maison Chablis Guest House doesn't allow dogs.
Yes, parking facilities are available at Maison Chablis Guest House.
No, Maison Chablis Guest House doesn't have a gym.