Le Franschhoek Hotel & Spa by Dream Resorts
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Summary of reviewsLe Franschhoek Hotel & Spa by Dream Resorts provides a serene and picturesque escape just outside the vibrant village of Franschhoek. Surrounded by breathtaking mountain ranges and immaculate vineyards, the hotel's location is frequently praised for its tranquility and stunning natural beauty. The well-maintained grounds and scenic views create a peaceful atmosphere, making it an ideal backdrop for relaxation and exploration of the renowned Franschhoek wine region.
Breakfast offerings at the hotel receive high praise for their variety, quality and exceptional service. Guests particularly enjoy the superb buffet featuring a range of local and fresh foods with some luxurious touches like oysters and sparkling wine that elevate the dining experience. Despite occasional inconsistencies, the majority of guests leave satisfied with the abundant options catering to diverse tastes.
Dinner experiences are mixed with some guests noting a lack of variety and issues with specific dishes, such as the trout. However, positive feedback highlights satisfactory meals and commendations for staff with special mentions of outstanding dinners on the Terrace and world-class cuisine.
The rooms at Le Franschhoek Hotel & Spa are predominantly spacious, clean and comfortable, offering beautiful views and a cozy atmosphere. The villas and suites are especially appreciated by families for their ample space and amenities. Nevertheless, some areas require modernization and issues like rising damp, mold, insufficient lighting and dated decor are noted. Noise due to lack of soundproofing and uncomfortable bedding also pose challenges for certain guests. Despite these drawbacks, the stunning location and attentive service contribute positively to the overall accommodation experience.
Cleanliness across the hotel is commendable with many guests appreciating the neat and well-maintained rooms. However, occasional maintenance issues such as dampness and cleanliness of the pool area, including a dirty jacuzzi, affect some experiences. The hotel grounds, nonetheless, receive high marks for their beauty and upkeep.
The staff at Le Franschhoek Hotel & Spa are consistently recognized for their friendliness, professionalism and helpfulness. Guests frequently commend the staff for their warm hospitality and efficiency, especially during special occasions. Although there are isolated critiques on service attitudes and engagement, the overall impression remains positive, creating a favorable guest experience.
Internet connectivity at the hotel presents a mixed bag; while the Wi-Fi is excellent in most areas and meets recreational needs, some guests face challenges with poor signal strength in certain rooms and during periods of loadshedding, affecting business travelers.
The spa facilities at the hotel add a significant touch to the guest experience with many praising the superb therapists and lovely treatments. Despite occasional issues with management interactions and hard-sell tactics, massages and overall spa offerings remain highly appreciated.
The pool area garners mixed reactions, appreciated for its beauty and ambiance but occasionally criticized for cold water and inconsistent cleanliness. Nevertheless, it remains a favored spot for relaxation.
In summary, Le Franschhoek Hotel & Spa excels in providing a tranquil, scenic escape with impeccable service and a delightful breakfast experience. While room and maintenance issues exist, the beautiful surroundings, attentive staff and spa facilities offer a compelling stay for visitors.
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Breakfast offerings at the hotel receive high praise for their variety, quality and exceptional service. Guests particularly enjoy the superb buffet featuring a range of local and fresh foods with some luxurious touches like oysters and sparkling wine that elevate the dining experience. Despite occasional inconsistencies, the majority of guests leave satisfied with the abundant options catering to diverse tastes.
Dinner experiences are mixed with some guests noting a lack of variety and issues with specific dishes, such as the trout. However, positive feedback highlights satisfactory meals and commendations for staff with special mentions of outstanding dinners on the Terrace and world-class cuisine.
The rooms at Le Franschhoek Hotel & Spa are predominantly spacious, clean and comfortable, offering beautiful views and a cozy atmosphere. The villas and suites are especially appreciated by families for their ample space and amenities. Nevertheless, some areas require modernization and issues like rising damp, mold, insufficient lighting and dated decor are noted. Noise due to lack of soundproofing and uncomfortable bedding also pose challenges for certain guests. Despite these drawbacks, the stunning location and attentive service contribute positively to the overall accommodation experience.
Cleanliness across the hotel is commendable with many guests appreciating the neat and well-maintained rooms. However, occasional maintenance issues such as dampness and cleanliness of the pool area, including a dirty jacuzzi, affect some experiences. The hotel grounds, nonetheless, receive high marks for their beauty and upkeep.
The staff at Le Franschhoek Hotel & Spa are consistently recognized for their friendliness, professionalism and helpfulness. Guests frequently commend the staff for their warm hospitality and efficiency, especially during special occasions. Although there are isolated critiques on service attitudes and engagement, the overall impression remains positive, creating a favorable guest experience.
Internet connectivity at the hotel presents a mixed bag; while the Wi-Fi is excellent in most areas and meets recreational needs, some guests face challenges with poor signal strength in certain rooms and during periods of loadshedding, affecting business travelers.
The spa facilities at the hotel add a significant touch to the guest experience with many praising the superb therapists and lovely treatments. Despite occasional issues with management interactions and hard-sell tactics, massages and overall spa offerings remain highly appreciated.
The pool area garners mixed reactions, appreciated for its beauty and ambiance but occasionally criticized for cold water and inconsistent cleanliness. Nevertheless, it remains a favored spot for relaxation.
In summary, Le Franschhoek Hotel & Spa excels in providing a tranquil, scenic escape with impeccable service and a delightful breakfast experience. While room and maintenance issues exist, the beautiful surroundings, attentive staff and spa facilities offer a compelling stay for visitors.
Hotel near Vineyards
Listed as a winery hotel and located on Minor Road, this hotel is situated within the scenic Franschhoek valley. It offers a location conducive to enjoying the surrounding winelands landscape and accessing nearby wine estates.
Hotel for Honeymoon
Le Franschhoek Hotel & Spa features elegant rooms, a spa, and fine dining, ensuring a relaxing and romantic honeymoon. Its location in the Cape Winelands offers stunning views and a serene escape.
Hotel with Spa
Le Franschhoek Hotel & Spa offers a spa with a wide range of treatments and excellent service. Guests have access to an outdoor pool and enjoy the tranquil setting. The hotel provides a complimentary shuttle service to Franschhoek.
Family Friendly Hotel
Le Franschhoek Hotel & Spa features Classic Family Rooms and villas suitable for families. It offers the Dream Xplorers kids program with various activities and badges to earn, including arts and crafts and movie nights. The hotel also has a kids club.
Romantic Hotel
Le Franschhoek Hotel & Spa features light and airy bedrooms, movie star mirrors, and a fantastic spa. It offers a simple but delicious menu and sprawling suites, some with private pools.
Hotel with Swimming Pool
This hotel features a pool and spa, providing a relaxing environment for guests. Its location in Franschhoek offers stunning views and a serene atmosphere.
Outdoor Pool
Name of the pool: Main Pool
Location of the pool: Outdoor pool
Pool surface size: 80 m2
Show more...Business Hotel
Le Franschhoek Hotel & Spa is a prime choice for business travelers, offering five state-of-the-art function rooms suitable for various event styles, from banquets to classroom setups. The hotel provides comprehensive conferencing amenities, catering services, and dedicated event support, ensuring seamless and productive corporate gatherings. Its location is also convenient, being an hour's drive from Cape Town International Airport.
Hotel with Parking
Le Franschhoek Hotel & Spa offers parking at no extra cost, with both on-site parking and valet parking services available for guest convenience.
Accessible Hotel
This hotel offers wheelchair accessibility throughout the property, including accessible parking, public washrooms, registration desk, pool, business center, restaurant, and lounge. It also provides a wheelchair-accessible path of travel, ensuring ease of movement for guests with mobility needs.
Hotel with Tennis Courts
Le Franschhoek Hotel & Spa by Dream Resorts includes a tennis court among its facilities. Guests can enjoy a game of tennis along with the spa and other resort amenities.
4-Star Hotel
This hotel offers a blend of luxury and comfort. It features well-maintained grounds, spacious villas, and a spa, making it ideal for relaxation and rejuvenation. The breakfast is excellent, and the service is attentive.
Hotel with Outdoor Pool
This hotel features a beautiful outdoor pool and spa facilities, making it a great spot to unwind. The pool area is visually appealing and considered a favorite space for visitors.
Luxury Hotel
Guest Reviews
Nestled just outside the charming village of Franschhoek, Le Franschhoek Hotel & Spa by Dream Resorts boasts a location that can only be described as stunning. Surrounded by breathtaking mountain ranges and picturesque vineyards, the hotel's setting is both serene and beautiful, offering guests a tranquil escape with easy access to the vibrant town center, a mere 4 kilometers away.
The property itself is enveloped by beautiful scenery, including immaculate gardens and terraces that enhance its peaceful ambiance. Guests consistently praise the superb location, highlighting the scenic views, quiet environment and the feeling of being amidst nature. The stunning surroundings make for a perfect backdrop, whether one is relaxing in the beautifully maintained grounds or exploring the exquisite wine region that Franschhoek is celebrated for.
While the main building remains visually appealing, some reviews mention that the property could benefit from modernization and upgrades to fully match the splendor of its locale. Yet, even with these remarks, the positive aspects of its setting and aesthetic charm remain the focal points of guest experiences.
Overall, Le Franschhoek Hotel & Spa offers a perfect blend of beauty, convenience and tranquility, making it a standout choice for those looking to immerse themselves in the natural and cultural allure of Franschhoek.
Le Franschhoek Hotel & Spa by Dream Resorts consistently receives high praise for its breakfast offerings. Guests frequently describe it as excellent, amazing and beyond expectations. The breakfast spread is noted for its superb variety and quality with a buffet that includes a wide range of local and fresh foods. Many visitors highlight the exceptional service and warm hospitality from the staff, enhancing their dining experience.
The breakfast area itself features stunning views, adding to the overall enjoyment of the meal. The ambiance is bright and spacious, creating a pleasant and relaxing start to the day. Specific elements like oysters and sparkling wine have been described as luxurious touches that elevate the experience.
Guests appreciate the generous portions and well-prepared dishes, although a few noted occasional inconsistencies. Options for alternative hot meals and plenty of choices cater to various tastes and preferences, ensuring most guests leave satisfied. While breakfast occasionally fell short for some, the overwhelming majority found it to be an outstanding part of their stay.
The dining experience at Le Franschhoek Hotel & Spa by Dream Resorts displays a range of feedback from guests. While some found the dinner selections lacking in variety, particularly for vegetarians, others highlighted the excellent quality of the food overall. Certain dishes, such as the trout, received criticism and some guests noted that their meal was overcooked or bland. However, the hotel redeemed itself with positive remarks about specific dining experiences, such as an outstanding meal on the Terrace and world-class cuisine. Service by staff like the helpful dinner waiter, Yanga, also received commendations. Guests enjoyed fantastic dinners on occasions like breakfast and special dinners, although some faced issues like uncoordinated arrangements and closed restaurants due to restorations. Overall, the food quality at Le Franschhoek Hotel & Spa seems to strike a chord with many diners, despite a few hiccups in variety and specific offerings.
Le Franschhoek Hotel & Spa by Dream Resorts offers a mixed experience with predominantly spacious, clean and comfortable rooms that often feature beautiful views of the surrounding mountains and valley. Many guests appreciate the cozy and welcoming atmosphere, finding the rooms to be neat and well-maintained. The accommodation, particularly the villas and suites, are highlighted as great options for families due to their ample space and amenities. The friendly staff and excellent service further enhance the stay, along with good WiFi and tasty, well-presented food.
However, there are several concerns noted by guests. Some rooms and bathrooms are described as cramped and in need of redecoration with issues such as rising damp, mould and broken fixtures in certain units. The lighting in some rooms is considered insufficient and the overall décor is sometimes referred to as dated. Noise can be an issue due to the lack of soundproofing. Additionally, there are remarks about the room menu being poor and the beds and pillows not being comfortable.
Despite these drawbacks, the hotel's stunning location at the end of the Franschhoek valley and the picturesque views from many rooms and balconies are a significant draw for visitors. While the accommodation can be expensive, the combination of lovely surroundings, spacious rooms and attentive service make it a worthwhile consideration for those visiting the area.
'Le Franschhoek Hotel & Spa by Dream Resorts' offers a mixed experience when it comes to the comfort of its beds. Many guests found the beds to be very comfortable, often emphasizing the enjoyable sleep experience they had. Words like comfy and very comfortable frequently appeared, indicating that for a significant portion of guests, the bedding was satisfactory. However, there were also notable mentions of discomfort, including issues with hard beds, loose fixations making the bed shaky and some beds being a smaller double size. Instances of broken beds and uncomfortable pillows were also highlighted. Despite these varied opinions, it seems that when the beds did meet guest expectations, they contributed highly to the overall satisfaction of their stay.
Le Franschhoek Hotel & Spa by Dream Resorts offers a mixed bag of experiences for visitors concerning cleanliness. Many guests highlighted the superb cleanliness of the rooms, describing them as clean, neat and well-maintained. The rooms themselves are often noted to be comfortable, modern and spacious, boasting stunning views of the surrounding mountains, adding to the overall sense of tranquility and appeal.
However, not all reviews painted a perfect picture. Several guests pointed out issues such as rising damp and mould in the bathrooms, hair in the shower and basins and a noticeable need for general maintenance. Additionally, there were reports of cleanliness issues extending to the pool area and common facilities. Complaints ranged from a cold and dirty pool to insufficient sunbeds and a jacuzzi in poor condition.
Despite these drawbacks, the hotel grounds are frequently mentioned as being beautifully kept and the heritage buildings add to the charm of the environment. The friendly and accommodating staff, along with their compliance to CV-19 protocols, contribute positively to the guest experience.
In summary, while Le Franschhoek Hotel & Spa excels in several areas, particularly room cleanliness and scenic views, there are sporadic issues with upkeep and maintenance that could affect a guest’s stay.
Visitors to Le Franschhoek Hotel & Spa by Dream Resorts frequently commend the staff for their exceptional friendliness and helpfulness. Numerous reviews highlight the staff as welcoming, polite and professional, often going out of their way to make special occasions like birthdays and anniversaries memorable. Guests particularly appreciate the attentive and warm service with several noting the efficient and well-organized management of the hotel.
The reception team is often mentioned positively for being attentive and understanding guests' needs, contributing to a smooth and pleasant arrival experience. Reviews also praise the hospitality staff for their politeness and readiness to assist, creating a welcoming atmosphere throughout the hotel.
Despite the overwhelmingly positive feedback, a few guests pointed out areas for improvement. Some mentioned issues with staff engagement and confidence and isolated incidents of poor service attitude. Additionally, there were notes on the limited selection at the bistro restaurant and the closure of the fine dining option during some stays.
Overall, the excellent service and friendly demeanor of the majority of the staff create a favorable impression of Le Franschhoek Hotel & Spa, making it a recommended destination for a relaxing stay. The breakfast offerings also receive high marks, adding to the positive guest experience.
Le Franschhoek Hotel & Spa by Dream Resorts offers a mixed experience when it comes to internet connectivity. Many guests praise the hotel for having a brilliant Wi-Fi signal across most areas and consistently highlight the good quality of Wi-Fi available. However, there are notable concerns regarding the reliability of the Wi-Fi in certain situations. Some guests found the Wi-Fi signal to be very bad, particularly in the suites and specific rooms, making it challenging for those needing to work or participate in virtual meetings. Additionally, the issue of no Wi-Fi during periods of loadshedding is mentioned. Despite these occasional problems, the overall service seems to meet the needs of recreational travelers while presenting some difficulties for business guests.
Le Franschhoek Hotel & Spa by Dream Resorts is a picturesque retreat situated in a stunning location, garnering high praise for its excellent spa facilities. Guests particularly enjoyed the superb therapists and lovely treatments, which added a perfect touch to their stays. The massages were frequently highlighted as fantastic, contributing significantly to the overall experience. However, there were a few remarks about less-than-ideal experiences, such as an unprofessional interaction with the Camelot Spa manager and occasional issues with a hard sell on products post-treatments. Additionally, some guests found the spa facilities, including a broken air conditioner, below their expectations given the property's advertised focus on wellness. Despite these setbacks, the general sentiment towards the spa remained highly positive.
The pool area at Le Franschhoek Hotel & Spa by Dream Resorts has received mixed reviews from guests with many praising its beauty and ambiance. Several guests found the pool and its facilities, including the jacuzzi, to be delightful and a perfect spot to unwind. The pool area itself is noted as being visually appealing and a favorite space for visitors, making it one of the main reasons they would return.
For those visiting in warmer weather, the pool is considered a great asset, offering a nice and clean outdoor swimming experience. However, the temperature of the pool has been a point of contention with numerous guests mentioning that it can be quite cold—even freezing at times. Despite this, it can be refreshing under the sun and becomes more comfortable once acclimated to the temperature.
Cleanliness of the pool has also been inconsistent with some guests noting it was not up to standard and even extremely dirty at times. The pool also tends to get busy, particularly in colder seasons. Nonetheless, the overall sentiment leans towards positive with many appreciating the beautiful setting and the amenities provided by the hotel.
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Location
The property itself is enveloped by beautiful scenery, including immaculate gardens and terraces that enhance its peaceful ambiance. Guests consistently praise the superb location, highlighting the scenic views, quiet environment and the feeling of being amidst nature. The stunning surroundings make for a perfect backdrop, whether one is relaxing in the beautifully maintained grounds or exploring the exquisite wine region that Franschhoek is celebrated for.
While the main building remains visually appealing, some reviews mention that the property could benefit from modernization and upgrades to fully match the splendor of its locale. Yet, even with these remarks, the positive aspects of its setting and aesthetic charm remain the focal points of guest experiences.
Overall, Le Franschhoek Hotel & Spa offers a perfect blend of beauty, convenience and tranquility, making it a standout choice for those looking to immerse themselves in the natural and cultural allure of Franschhoek.
Breakfast
The breakfast area itself features stunning views, adding to the overall enjoyment of the meal. The ambiance is bright and spacious, creating a pleasant and relaxing start to the day. Specific elements like oysters and sparkling wine have been described as luxurious touches that elevate the experience.
Guests appreciate the generous portions and well-prepared dishes, although a few noted occasional inconsistencies. Options for alternative hot meals and plenty of choices cater to various tastes and preferences, ensuring most guests leave satisfied. While breakfast occasionally fell short for some, the overwhelming majority found it to be an outstanding part of their stay.
Dinner
Rooms
However, there are several concerns noted by guests. Some rooms and bathrooms are described as cramped and in need of redecoration with issues such as rising damp, mould and broken fixtures in certain units. The lighting in some rooms is considered insufficient and the overall décor is sometimes referred to as dated. Noise can be an issue due to the lack of soundproofing. Additionally, there are remarks about the room menu being poor and the beds and pillows not being comfortable.
Despite these drawbacks, the hotel's stunning location at the end of the Franschhoek valley and the picturesque views from many rooms and balconies are a significant draw for visitors. While the accommodation can be expensive, the combination of lovely surroundings, spacious rooms and attentive service make it a worthwhile consideration for those visiting the area.
Beds
Cleanliness
However, not all reviews painted a perfect picture. Several guests pointed out issues such as rising damp and mould in the bathrooms, hair in the shower and basins and a noticeable need for general maintenance. Additionally, there were reports of cleanliness issues extending to the pool area and common facilities. Complaints ranged from a cold and dirty pool to insufficient sunbeds and a jacuzzi in poor condition.
Despite these drawbacks, the hotel grounds are frequently mentioned as being beautifully kept and the heritage buildings add to the charm of the environment. The friendly and accommodating staff, along with their compliance to CV-19 protocols, contribute positively to the guest experience.
In summary, while Le Franschhoek Hotel & Spa excels in several areas, particularly room cleanliness and scenic views, there are sporadic issues with upkeep and maintenance that could affect a guest’s stay.
Staff
The reception team is often mentioned positively for being attentive and understanding guests' needs, contributing to a smooth and pleasant arrival experience. Reviews also praise the hospitality staff for their politeness and readiness to assist, creating a welcoming atmosphere throughout the hotel.
Despite the overwhelmingly positive feedback, a few guests pointed out areas for improvement. Some mentioned issues with staff engagement and confidence and isolated incidents of poor service attitude. Additionally, there were notes on the limited selection at the bistro restaurant and the closure of the fine dining option during some stays.
Overall, the excellent service and friendly demeanor of the majority of the staff create a favorable impression of Le Franschhoek Hotel & Spa, making it a recommended destination for a relaxing stay. The breakfast offerings also receive high marks, adding to the positive guest experience.
Wi-Fi
Spa
Pool
For those visiting in warmer weather, the pool is considered a great asset, offering a nice and clean outdoor swimming experience. However, the temperature of the pool has been a point of contention with numerous guests mentioning that it can be quite cold—even freezing at times. Despite this, it can be refreshing under the sun and becomes more comfortable once acclimated to the temperature.
Cleanliness of the pool has also been inconsistent with some guests noting it was not up to standard and even extremely dirty at times. The pool also tends to get busy, particularly in colder seasons. Nonetheless, the overall sentiment leans towards positive with many appreciating the beautiful setting and the amenities provided by the hotel.
Yes, Le Franschhoek Hotel & Spa by Dream Resorts has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Le Franschhoek Hotel & Spa by Dream Resorts.
No, Le Franschhoek Hotel & Spa by Dream Resorts doesn't allow dogs.
Yes, parking facilities are available at Le Franschhoek Hotel & Spa by Dream Resorts.
No, Le Franschhoek Hotel & Spa by Dream Resorts doesn't have a gym.
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