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Summary of reviewsLa Fontaine Boutique Hotel by The Oyster Collection is a distinguished establishment that offers guests an exceptional experience characterized by charm, luxury, and superior service. Situated in the heart of Franschhoek, the hotel benefits from an ideal location, providing easy access to vibrant restaurants, shops, and local attractions, yet maintaining a serene and peaceful retreat environment. The beautifully furnished villa boasts a lovely pool, welcoming staff, and a tranquil setting that enhances each visitor's stay.
The hotel's breakfast offerings are frequently celebrated for their exceptional quality and variety, with fresh produce that leaves guests with abundant choices. The options cater to vegans and vegetarians, while standout items such as fantastic croissants and divine French toast receive particular praise. The attentive and warm staff contribute to a cozy and relaxed breakfast experience, further enriching guests' mornings.
Accommodations at La Fontaine consistently impress with their spaciousness, comfort, and tasteful decor. The colonial charm and elegant design create an inviting atmosphere, while the well-maintained and stylish interiors, coupled with large and comfortable beds, ensure a restful night's sleep. Guests appreciate the attention to detail, with rooms that are clean, well-equipped, and designed to promote a sense of luxury and privacy.
The hotel is widely recognized for its impeccable cleanliness and well-maintained facilities, including beautifully landscaped gardens and two delightful swimming pools. The pools, set in a serene outdoor area, provide a perfect backdrop for relaxation and are complemented by comfortable sun loungers and appealing surroundings.
La Fontaine's exceptional staff consistently receive praise for their warmth, friendliness, and dedication to excellent service. Their commitment to guest satisfaction enhances the overall experience, making visitors feel welcomed and cared for from the moment they arrive.
Overall, La Fontaine Boutique Hotel by The Oyster Collection is celebrated for its boutique charm, stylish elegance, and luxurious amenities. The combination of a prime location, outstanding facilities, and a dedicated team ensures an unforgettable stay, leaving a lasting impression on all who visit. Show more
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Categories
Boutique-style Guest House
La Fontaine offers a charming and intimate experience with its beautifully decorated rooms and personalized service. Its central location allows easy access to Franschhoek's restaurants and attractions.
Luxury Guest House
A top-rated boutique guesthouse with a high review score (9.7/10). Offers luxurious accommodation and is well-regarded for its quality and service.
Small Guest House
This boutique hotel offers a luxurious stay with uniquely decorated rooms. Its prime location near Franschhoek Main Road ensures easy access to local attractions and dining.
4-Star Guest House
This boutique hotel is situated near the historic district. Guests appreciate its proximity to local attractions and the comfortable, well-appointed rooms. The hotel's location allows for easy exploration of Franschhoek.
Guest House with Outdoor Pool
La Fontaine Boutique Hotel features a charming outdoor pool. The hotel's design and attentive service contribute to a memorable stay.
Guest House Taking Steps Towards Sustainability
Guest House for Honeymoon
Romantic Guest House
Guest House with Swimming Pool
Outdoor Pool
Guest House with Parking
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app Link is sent to guests own device
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. There are a few garden rooms which can be accessed without entering the lobby
Cleaning
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? No
Answers last updated by La Fontaine Boutique Hotel by The Oyster Collection
Deluxe RoomThe pool with a view is the standout feature of this double room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Luxury RoomGuests will have a special experience as this double room features a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Luxury SuiteGuests will have a special experience as the suite provides a pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a tea and coffee maker, a wardrobe, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.
Mountain View SuiteThis suite's standout feature is the pool with a view. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite features a tea and coffee maker, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit offers 2 beds.
Family SuiteThis suite provides a pool with a view. Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite features a tea and coffee maker, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit offers 4 beds.
Guest Reviews
9.6
Excellent
Location
Located in the heart of Franschhoek, La Fontaine Boutique Hotel by The Oyster Collection boasts an exceptional central location. Guests appreciate its proximity to the vibrant high street, where an array of fabulous restaurants and shops await just a short walk away. The hotel is ideally situated for exploring the local attractions, including the wine tram and nearby vineyards. Despite its central position, guests find the area to be pleasantly quiet, offering a peaceful retreat after a day of exploration. The hotel itself is a beautifully furnished villa, complemented by a lovely pool and a welcoming staff, ensuring a comfortable and enjoyable stay for all visitors.
Breakfast
La Fontaine Boutique Hotel by The Oyster Collection receives high praise for its breakfast offerings, consistently described as delicious and exceptional. Guests laud the breakfast as the best on their travels, with abundant fresh produce that leaves them spoilt for choice. The buffet is frequently noted for its variety and quality, including fresh fruits, breads, cheeses, cereals, and a selection of hot and cold foods. Reviewers are particularly impressed by the accommodating options for vegans and vegetarians, as well as the standout items like fantastic croissants and divine French toast. The breakfast experience is enhanced by the incredibly nice and attentive staff, who are frequently mentioned for their genuine kindness and excellent service. The serene atmosphere of the breakfast setting, often described as cozy and relaxed, complements the culinary experience, making it a truly memorable part of guests' stays.
Rooms
La Fontaine Boutique Hotel by The Oyster Collection consistently impresses guests with its exceptional room offerings. Visitors frequently highlight the spaciousness and comfort of the accommodations, praising the stylish and tastefully decorated interiors. Numerous reviews mention the large, cozy beds and aesthetically pleasing decor, which contribute to a restful and enjoyable stay. Some rooms come with terraces, offering privacy and views, further enhancing the experience.
Guests appreciate the colonial charm and elegance of the hotel, noting that the rooms are not only beautifully appointed but also well-maintained and spotless. The presence of all necessary amenities for a pleasant stay is a common theme, and details suggesting a well-thought-out design elevate the sense of comfort and luxury. With rooms described as both cozy and private, visitors also find peace and quiet, ensuring a fantastic night's sleep.
Whether enjoying the spacious suites or the elegant main building rooms, guests feel the accommodations are exceptionally furnished and equipped for relaxation. Overall, the communal praise for the stunning and well-equipped rooms makes La Fontaine a standout choice for those seeking a blend of comfort, style, and sophistication in their stay.
Beds
La Fontaine Boutique Hotel by The Oyster Collection has become synonymous with comfort, particularly when it comes to their beds. Guests repeatedly praise the hotel for providing an exceptionally restful night's sleep, thanks to the enormous and incredibly comfortable beds. Many visitors have described them as some of the biggest and comfiest beds they have ever experienced, gently cradling them into a world of relaxation.
The consistent emphasis on large, super-comfortable beds makes this hotel stand out as a perfect retreat for those seeking rest and rejuvenation during their travels. Reviews highlight the remarkable comfort and size of the beds, which are often referred to as amazing and the best encountered during a garden route tour. While there is a minor note about a smaller bed for two people, the overwhelming sentiment points to an undeniably luxurious sleeping experience with thoughtful touches contributing to an overall positive stay.
Cleanliness
La Fontaine Boutique Hotel by The Oyster Collection consistently receives praise for its impeccable cleanliness. Guests are impressed with the well-maintained property, highlighting the modern design and stylish elegance that complement the spotless surroundings. Rooms are described as clean, beautiful, and well-appointed, with daily servicing that includes a thoughtful evening turndown service. Visitors appreciate the friendly staff, who ensure that nothing is too much trouble, contributing to an overall experience of comfort. The facilities are not only clean but also modern and upmarket. While the bathroom configuration is noted as small and oddly designed by some reviewers, the overwhelming consensus is that the hotel excels in offering a very clean and tidy environment for its guests.
Staff
La Fontaine Boutique Hotel by The Oyster Collection is renowned for its exceptional staff who make every guest feel warmly welcomed and exceptionally cared for. Guests consistently praise the team for their incredible warmth, friendliness, and attentiveness throughout their stay. The staff's dedication is evident in the way they continuously go above and beyond to provide excellent service, solving any issues promptly and ensuring that all guest needs are met with a smile. The team is not only ultra-friendly but also knowledgeable, making them a reliable source of information and assistance. Their genuine kindness and commitment to providing an outstanding experience leave a lasting impression on visitors. Whether interacting with individual guests or larger groups, the staff maintains a high standard of hospitality that makes guests feel at home from the moment they arrive. The superb level of service provided by the staff is consistently highlighted as a standout feature, contributing to the hotel's overall high standards.
Pool
Nestled within a beautifully landscaped garden, La Fontaine Boutique Hotel by The Oyster Collection offers guests the luxury of two delightful swimming pools. These pools, although described as small, provide an inviting space for relaxation rather than serious swimming. The surrounding sun loungers are squishy and comfortable, creating an attractive environment for lounging under the sun. The pools are often noted as great spots to unwind in the afternoon, allowing guests to savor moments of leisure.
The outdoor areas are thoughtfully designed, featuring tasteful seating arrangements under grape leaves that enhance the ambiance. With heated options available, guests can enjoy a dip regardless of the weather. These quirks add charm to the hotel's facilities, making them both quirky and beautiful. Whether relaxing by the pool or enjoying the comfortable bar and lounge areas, the hotel ensures a serene experience. The gardens further complement the pools, creating a tranquil setting perfect for retreat and relaxation.
Boutique-Style
La Fontaine Boutique Hotel by The Oyster Collection is consistently celebrated by guests for its exceptional charm and style. Nestled in a prime location in the heart of town, this hotel stands out as a beautiful and elegant property, offering a true gem for those seeking a unique and sophisticated stay. The hotel's ambiance is both charming and stylish, providing a welcoming environment that feels personal and inviting from the moment of arrival.
Guests frequently note the stunning and stylishly furnished interiors, which contribute to the overall boutique feel of the hotel, making it one of the best and nicest establishments they have experienced. The warm and super friendly welcome from the staff enhances the excellent facilities, ensuring each visitor feels cared for and appreciated.
La Fontaine Boutique Hotel offers a distinctive experience with its gorgeous property and impeccable approach to boutique hospitality, leaving a lasting impression on all who stay there.
Luxury
La Fontaine Boutique Hotel by The Oyster Collection offers an exquisite blend of luxury and charm that consistently impresses its guests. The hotel’s rooms are described as large, beautifully decorated, and exceptionally comfortable, embodying stylish luxury and tastefully furnished interiors. Guests have likened their experience to staying at more than a five-star property, appreciating the high-end service that surpasses typical expectations. The decor and style of the hotel contribute significantly to its incredible charm, providing a unique ambiance that enhances the luxurious experience. The hotel's exceptional staff is noted for their friendliness and customer focus, creating a welcoming and attentive atmosphere that complements the opulence of the surroundings. Overall, La Fontaine stands out as a luxurious boutique hotel delivering both elegance and warmth, effectively combining high-end amenities with outstanding service.
Yes, La Fontaine Boutique Hotel by The Oyster Collection has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Fontaine Boutique Hotel by The Oyster Collection.
No, La Fontaine Boutique Hotel by The Oyster Collection doesn't allow dogs.
Yes, parking facilities are available at La Fontaine Boutique Hotel by The Oyster Collection.
No, La Fontaine Boutique Hotel by The Oyster Collection doesn't have a gym.