The Holiday Inn Express & Suites in Moreno Valley consistently receives praise for its advantageous location, making it a prime destination for travelers visiting UC Riverside or exploring the area. The hotel's close proximity to a variety of dining options, shopping venues, and essential services, coupled with easy freeway access, enhances its appeal as a strategic base. Guests commend the property's cleanliness, with both rooms and common areas noted for being well-maintained and modern, creating a positive and comfortable stay.
The staff at the hotel are frequently highlighted for their exceptional customer service and friendliness, contributing significantly to a welcoming atmosphere. Their courteous and helpful nature, along with efficient problem-solving skills, leaves a positive impression on visitors.
While breakfast receives mixed reviews, many guests appreciate the complimentary, convenient morning meal as a satisfactory start to their day. Despite some criticism regarding the variety and availability of items, the breakfast service generally supports a positive guest experience in tandem with other hotel offerings. Overall, the combination of strategic location, cleanliness, and outstanding staff service positions the Holiday Inn Express & Suites in Moreno Valley as a recommended choice for travelers.
The DoubleTree by Hilton San Bernardino receives high praise from its guests, consistently delivering a positive experience across various aspects. Its strategic location is particularly notable, offering convenient access to major highways, nearby medical facilities, and numerous dining options. The area's well-kept environment and safety add to the appeal, making it an ideal choice for travelers exploring Route 66 or attending events at Glen Helen Amphitheater.
Guests frequently commend the hotel's breakfast, appreciating the variety and quality of the buffet. Despite some surprise over additional charges, the ample selection of hot meals and fresh fruits is well-received. Similarly, dinner at The Cutting Board, the hotel's in-house restaurant, is highly regarded, earning accolades for exceptional taste and quality amidst a beautiful ambiance.
The rooms at DoubleTree by Hilton San Bernardino are often described as clean, spacious, and modern, complete with comfortable beds and effective layouts crafted for relaxation. Attentive service from the hospitable staff enhances the stay, creating a welcoming atmosphere complemented by thoughtful touches like complimentary cookies at check-in.
Cleanliness is a hallmark of the property, with meticulously maintained facilities contributing to a positive environment. The staff's friendliness and professionalism are widely acknowledged, particularly at the front desk, where efficient check-ins and personalized service ensure a pleasant arrival and departure experience. While minor issues with parking fees are noted, guests appreciate the secure, gated parking area that adds to their peace of mind.
The hotel's fitness facilities are highly rated for meeting guests' workout needs, while the pool area, though occasionally criticized for temperature and ambiance, is still seen as a pleasant feature. Overall, the combination of modern amenities, exceptional cleanliness, and outstanding service positions DoubleTree by Hilton San Bernardino as a preferred lodging choice for visitors, often exceeding expectations and leaving a lasting impression.
Hospitality Inn is widely praised for its advantageous location, boasting proximity to numerous restaurants, a 7Eleven and major freeways, which make it an ideal base for travelers. Guests value the clean, quiet surroundings and the ample parking, despite some street noise.
The rooms receive commendations for being large, spacious and clean, equipped with modern amenities like fridges and microwaves. Many guests find the beds particularly comfortable. Some rooms, especially the recently remodeled ones, are described as snazzy and pleasant, further enhanced by a lovely outdoor pool and welcoming staff. Though occasional issues like cigarette odors, non-functional door locks and minor cleanliness concerns were noted, the overall accommodation is considered good value for money.
Cleanliness at the Hospitality Inn elicits mixed feelings. Many visitors appreciate the general tidiness and the attentiveness of the cleaning crew, enjoying a comfortable and pleasant ambiance. However, some reviews mention issues such as dirty walls, unclean furniture and sightings of cockroaches, suggesting inconsistencies in maintenance and cleanliness.
Staff interactions are generally positive with many guests highlighting the friendliness and helpfulness of individuals like Tina, Manny and Mitesh. The reception team's cordial demeanor enhances guest experiences. Conversely, a few negative encounters were reported with some guests feeling unwelcome due to discriminatory attitudes from certain staff members.
Bed quality at the Inn also varies. While many guests find the beds and pillows comfortable and clean, some point out issues with old, squeaky mattresses and beds that need updating, causing an inconsistency in sleep comfort.
Overall, Hospitality Inn offers a convenient, well-located stay with spacious rooms, friendly staff and accommodating amenities, although some improvements in cleanliness and bed quality could further enhance the guest experience.
Hampton Inn & Suites Ontario is highly regarded for its superb location, strategically positioned near the Ontario Mills Mall, making it an ideal choice for both leisure and business travelers. The convenience of nearby shopping and dining options, along with easy access to major attractions, enhances its appeal. Guests largely commend the breakfast experience for being complete and delicious, catering to varied tastes, although some suggest an extension of the breakfast hours and a broader food selection.
Cleanliness is a standout feature, with guests commending the consistently immaculate state of both rooms and common areas. The hotel's dedication to a clean environment, along with its welcoming atmosphere, is frequently appreciated. Despite some feedback indicating that the rooms could benefit from modernization, guests still find them spacious and comfortable, albeit with some noting the lack of certain amenities like a fridge and microwave.
The hotel staff receives exceptional praise for their friendliness, professionalism, and accommodating service, significantly enhancing the guest experience. The reception team, in particular, is highlighted for their warm and empathetic approach. Beds at the hotel are another highlight, with many guests enjoying a comfortable sleep experience. While there are occasional reports of discomfort due to sagging or overly firm mattresses, the bedding generally receives high marks for comfort.
Overall, Hampton Inn & Suites Ontario offers a favorable combination of location, cleanliness, and exceptional service, making it a reliable choice for visitors seeking a satisfying stay.