Holiday Inn Express & Suites - Moreno Valley - Riverside by IHG

Moreno Valley 33.93208400, -117.27880900 , 12960 Day Street (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express & Suites in Moreno Valley consistently receives praise for its advantageous location, making it a prime destination for travelers visiting UC Riverside or exploring the area. The hotel's close proximity to a variety of dining options, shopping venues, and essential services, coupled with easy freeway access, enhances its appeal as a strategic base. Guests commend the property's cleanliness, with both rooms and common areas noted for being well-maintained and modern, creating a positive and comfortable stay.

The staff at the hotel are frequently highlighted for their exceptional customer service and friendliness, contributing significantly to a welcoming atmosphere. Their courteous and helpful nature, along with efficient problem-solving skills, leaves a positive impression on visitors.

While breakfast receives mixed reviews, many guests appreciate the complimentary, convenient morning meal as a satisfactory start to their day. Despite some criticism regarding the variety and availability of items, the breakfast service generally supports a positive guest experience in tandem with other hotel offerings. Overall, the combination of strategic location, cleanliness, and outstanding staff service positions the Holiday Inn Express & Suites in Moreno Valley as a recommended choice for travelers.
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Categories
Accessible Hotel
This hotel is tagged as accessible in the provided list, indicating it offers features and services for guests with accessibility needs.
3-Star Hotel
This business-friendly hotel in Moreno Valley offers free breakfast, free WiFi, and free parking. It is a convenient option for travelers.
Hotel for Honeymoon
Hotel with Swimming Pool

  Outdoor Pool  

Hotel with Free Wi-Fi
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard King Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Standard Queen Room with Two Queen Beds Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Standard Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views.

King Suite with Sofa Bed Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Suite with Two Beds - Non-Smoking Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

Standard Queen Room with Two Queen Beds - Communications Accessible Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

Standard King Room with Roll-in Shower - Mobility Accessible Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Standard King Room - Communications Accessible Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Mini King Suite - Non-Smoking Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

King Suite with Sofa Bed - Communication Accessible The unit has 2 beds.

Queen Suite with Two Queen Beds and Sofa Bed - Communications Accessible The unit has 2 beds.

Suite with Mobility Accessible Tub - Non-Smoking The unit has 2 beds.

Guest Reviews
8.7
Very Good
Location
The Holiday Inn Express & Suites in Moreno Valley boasts a prime location for travelers. Its proximity to UC Riverside makes it a convenient choice for those visiting the university. Guests appreciate the hotel's cleanliness and the ease with which they can reach local attractions and amenities. The surrounding area offers a variety of dining options, from restaurants to fast food, as well as shopping opportunities and essential services such as gas stations and convenience stores. The nearby main freeway also allows for easy access to the broader region, making it a strategic base for exploring the area.
Breakfast
The breakfast at Holiday Inn Express & Suites in Moreno Valley receives mixed feedback from guests. On the positive side, many guests describe their breakfast experience as perfect, great, and amazing, highlighting the complimentary aspect as a plus. They appreciate the hotel's effort to provide a complete breakfast, and the convenience of its 6-9 am availability. However, some guests feel that the breakfast offering is minimal and believe there is room for improvement. There are also instances where guests reported that several breakfast items were left unfilled for significant periods, impacting their overall satisfaction. While many recommend the breakfast and internet offerings, others experienced less satisfying breakfasts, describing them as limited in quantity and sometimes even horrible. Despite some criticisms, the breakfast seems to largely satisfy guests looking for a convenient start to their day.
Cleanliness
The Holiday Inn Express & Suites in Moreno Valley boasts a consistent reputation for cleanliness, as affirmed by guest reviews. Visitors frequently highlight the hotel as very clean, noting that both the rooms and common areas are well-maintained. The modern and new feel of the property adds to the overall positive impression, with comfortable amenities and spacious areas contributing to the satisfaction of the guests. Despite a minor mention of rooms not meeting cleanliness expectations, the general consensus underscores a well-kept environment complemented by friendly staff and great customer service. This commitment to cleanliness, combined with modern amenities, positions the hotel as a reliable choice for travelers seeking a comfortable stay.
Staff
The staff at Holiday Inn Express & Suites in Moreno Valley impresses guests with their exemplary customer service skills and friendly demeanor. Visitors consistently appreciate the politeness and helpfulness shown by the hotel staff. Many find the team being not only courteous but also quick to resolve issues, as demonstrated by the efficiency in promptly providing alternatives when necessary. The atmosphere in the hotel is welcoming, with several positive remarks about the staff being genuinely nice and great at their jobs. This exceptional service contributes to a guest experience that earns high marks for the personable and professional approach of the staff at this establishment.

Yes, Holiday Inn Express & Suites - Moreno Valley - Riverside by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Holiday Inn Express & Suites - Moreno Valley - Riverside by IHG.

No, Holiday Inn Express & Suites - Moreno Valley - Riverside by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express & Suites - Moreno Valley - Riverside by IHG.

Yes, Holiday Inn Express & Suites - Moreno Valley - Riverside by IHG has a gym.

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