DoubleTree by Hilton San Bernardino
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Summary of reviewsThe DoubleTree by Hilton San Bernardino receives high praise from its guests, consistently delivering a positive experience across various aspects. Its strategic location is particularly notable, offering convenient access to major highways, nearby medical facilities, and numerous dining options. The area's well-kept environment and safety add to the appeal, making it an ideal choice for travelers exploring Route 66 or attending events at Glen Helen Amphitheater.
Guests frequently commend the hotel's breakfast, appreciating the variety and quality of the buffet. Despite some surprise over additional charges, the ample selection of hot meals and fresh fruits is well-received. Similarly, dinner at The Cutting Board, the hotel's in-house restaurant, is highly regarded, earning accolades for exceptional taste and quality amidst a beautiful ambiance.
The rooms at DoubleTree by Hilton San Bernardino are often described as clean, spacious, and modern, complete with comfortable beds and effective layouts crafted for relaxation. Attentive service from the hospitable staff enhances the stay, creating a welcoming atmosphere complemented by thoughtful touches like complimentary cookies at check-in.
Cleanliness is a hallmark of the property, with meticulously maintained facilities contributing to a positive environment. The staff's friendliness and professionalism are widely acknowledged, particularly at the front desk, where efficient check-ins and personalized service ensure a pleasant arrival and departure experience. While minor issues with parking fees are noted, guests appreciate the secure, gated parking area that adds to their peace of mind.
The hotel's fitness facilities are highly rated for meeting guests' workout needs, while the pool area, though occasionally criticized for temperature and ambiance, is still seen as a pleasant feature. Overall, the combination of modern amenities, exceptional cleanliness, and outstanding service positions DoubleTree by Hilton San Bernardino as a preferred lodging choice for visitors, often exceeding expectations and leaving a lasting impression.
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Guests frequently commend the hotel's breakfast, appreciating the variety and quality of the buffet. Despite some surprise over additional charges, the ample selection of hot meals and fresh fruits is well-received. Similarly, dinner at The Cutting Board, the hotel's in-house restaurant, is highly regarded, earning accolades for exceptional taste and quality amidst a beautiful ambiance.
The rooms at DoubleTree by Hilton San Bernardino are often described as clean, spacious, and modern, complete with comfortable beds and effective layouts crafted for relaxation. Attentive service from the hospitable staff enhances the stay, creating a welcoming atmosphere complemented by thoughtful touches like complimentary cookies at check-in.
Cleanliness is a hallmark of the property, with meticulously maintained facilities contributing to a positive environment. The staff's friendliness and professionalism are widely acknowledged, particularly at the front desk, where efficient check-ins and personalized service ensure a pleasant arrival and departure experience. While minor issues with parking fees are noted, guests appreciate the secure, gated parking area that adds to their peace of mind.
The hotel's fitness facilities are highly rated for meeting guests' workout needs, while the pool area, though occasionally criticized for temperature and ambiance, is still seen as a pleasant feature. Overall, the combination of modern amenities, exceptional cleanliness, and outstanding service positions DoubleTree by Hilton San Bernardino as a preferred lodging choice for visitors, often exceeding expectations and leaving a lasting impression.
Hotel Taking Steps Towards Sustainability
This hotel is recognized as an eco-friendly option in the Riverside/San Bernardino area. DoubleTree participates in Hilton's sustainability initiatives.
Family Friendly Hotel
The DoubleTree offers a comfortable stay with amenities suitable for families. It's conveniently located near shopping and dining options.
Dog Friendly Hotel
This hotel is known to be pet-friendly and offers a comfortable stay for both guests and their animals. Specific details on pet amenities would need to be confirmed with the hotel directly.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi access throughout the property. It also features an outdoor swimming pool and an on-site restaurant, providing convenience and entertainment.
Business Hotel
While specific business amenities were not detailed in the search results, DoubleTree by Hilton properties are full-service hotels that typically offer facilities such as meeting rooms and business centers.
Hotel with Parking
Offers on-site parking for guests. As a full-service hotel, it provides a reliable parking experience, suitable for both short and extended stays. It is a popular choice in San Bernardino.
Accessible Hotel
This hotel offers accessible room types with roll-in showers, such as the 'Basic Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)' and 'Basic Room, 1 King Bed, Accessible (Roll In Shower)'. It also provides assistive listening devices, braille/raised signage, phone accessibility kits, and is wheelchair accessible in public areas, including the business center and concierge desk.
Hotel with Gym
Offers a well-equipped 24-hour fitness center and an outdoor heated pool, providing comprehensive fitness and relaxation options. It features contemporary-designed rooms and is conveniently located near major attractions, making it ideal for both leisure and business travelers.
4-Star Hotel
This hotel features an outdoor swimming pool, an on-site restaurant, and offers free WiFi. It is conveniently located just off Interstate-10. The DoubleTree provides a comfortable and well-equipped stay for travelers.
Hotel with Outdoor Pool
This hotel offers a heated outdoor pool and a spa tub for relaxation. Guests can also enjoy a 24-hour fitness center. It has received high ratings for its facilities and cleanliness.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
The DoubleTree by Hilton San Bernardino is strategically situated in a location that suits various travel needs. Nestled in a convenient area of San Bernardino, this hotel provides easy access to major highways, making it an ideal stopover for Route 66 travelers and those attending events at Glen Helen Amphitheater. The proximity to Loma Linda Hospital and University, along with shopping options at Hospitality Lane, adds to its appeal for guests visiting nearby medical facilities or looking to indulge in some retail therapy.
Surrounded by a plethora of dining options, guests will find ample places to eat within walking distance, ensuring a variety of culinary experiences. The area is recognized as both safe and well-kept, offering peace of mind for visitors. Though its closeness to the freeway might result in some noise, the benefits of such accessibility outweigh this minor inconvenience for many.
The hotel grounds are beautifully maintained, complemented by a clean and inviting interior that guests appreciate. The property boasts ample parking spaces and a helpful, welcoming staff. With its great location and comfortable accommodations, the DoubleTree by Hilton San Bernardino proves to be a reliable choice for travelers seeking convenience and comfort in their journey.
The breakfast experience at DoubleTree by Hilton San Bernardino showcases a range of opinions, with a largely positive slant. Guests often remark on the quality and variety of the breakfast buffet, highlighting its offering of hot meals like bacon and sausage, fresh fruit selections, and the deliciousness of the made-to-order options. The friendly and efficient staff also enhance the dining experience, with some reviewers noting the exceptional service.
While many appreciate the tasty and hearty American breakfast buffet, a few guests express surprise about additional charges for breakfast, having initially believed it was complimentary. Some desire more international options, and there is occasional feedback about certain items such as scrambled eggs, which some found overcooked. Despite these minor concerns, the general sentiment is that the breakfast is very good and well worth the additional cost when not included, providing a satisfying start to the day in a comfortable setting.
The DoubleTree by Hilton San Bernardino offers a delightful dinner experience, notably through its in-house restaurant, The Cutting Board. Despite a limited menu, the food consistently receives high praise, with many guests considering it exceptional and worthy of recommendation. Both the taste and quality of the dishes are often highlighted, with some describing the food as top-notch and even 10/10. The restaurant itself is appreciated for its beautiful ambiance and excellent service, further enhancing the dining experience.
Though there are occasional mishaps, such as incorrect cheese on a cheeseburger or a long wait for food, the staff often handle these situations gracefully, sometimes compensating guests to ensure satisfaction. Dinner options could benefit from a bit more variety, particularly regarding poultry offerings. Beyond The Cutting Board, guests enjoy the convenience of nearby dining establishments, as the hotel's prime location provides easy access to various restaurants and bars. Meanwhile, the bar and dining area in the lobby extends service until 11 PM, offering guests flexible options for evening relaxation. Overall, the combination of high-quality food and commendable service makes dining at DoubleTree by Hilton San Bernardino a memorable part of the stay.
The DoubleTree by Hilton San Bernardino offers guests a consistently pleasant stay with spacious, modern rooms that are frequently praised for their cleanliness and comfort. Many visitors appreciate the contemporary decor and effective layout that contribute to a relaxing atmosphere. Beds and pillows receive high marks for comfort, allowing guests to feel well-rested after their stay. The quiet rooms and controlled room temperature enhance the overall experience, making it an ideal choice for travelers seeking restful nights.
The hotel staff is frequently noted for their friendliness and attentiveness, providing efficient service right from check-in to checkout. This level of hospitality complements the comfortable accommodations and contributes to a welcoming environment. Guests also enjoy the convenient amenities, including available toiletries, which add to the merits of staying at this location.
While some express minor concerns about aspects such as parking fees or adjoining room preferences, the overall experience is overwhelmingly positive, with guests appreciating the quality service and well-maintained facilities. The breakfast is deemed to be a good addition to the stay, enhancing the overall value. The DoubleTree by Hilton San Bernardino stands out as a reliable choice for those visiting the area, promising clean, spacious rooms and excellent customer service.
The DoubleTree by Hilton San Bernardino seems to have impressed guests with its comfortable accommodations, particularly the beds. Many reviewers commend the beds, describing them as extremely comfortable, super soft, and even the most comfortable they've experienced. Guests frequently highlight the cozy rooms and appreciate the comfort provided by both the beds and the pillows. The blackout curtains are noted as a helpful feature for a restful night's sleep. Despite a few mentions of worn-out mattresses or occasional issues, the overall consensus is positive, portraying an inviting atmosphere for a relaxing stay. Whether traveling solo, as a couple, or with family, guests consistently report sleeping soundly, contributing to a positive overall experience at the hotel.
Travelers consistently praise the DoubleTree by Hilton San Bernardino for its exceptional cleanliness. The rooms are not only spacious but meticulously maintained, offering a clean and comfortable environment. Guests frequently highlight the inviting and well-organized atmosphere throughout the property, noting spotless common areas, gym, and parking facilities. The consistent quality of cleanliness extends to the bathrooms and even the restaurant, contributing to a positive overall experience.
In addition to cleanliness, the hotel is characterized by modern amenities and a well-maintained appearance. Its architectural beauty is complemented by the warmth and helpfulness of the staff, who are readily available to ensure a pleasant stay. The property offers good value, combining security and convenience with a sense of comfort.
Beyond the immaculate rooms, guests appreciate the efficient service at check-in and the friendly atmosphere fostered by the excellent staff. The positive impression is enhanced by thoughtful gestures like complimentary cookies, adding to the comforting ambiance of the hotel.
As a travel destination, this hotel leaves a memorable impression, continuously meeting high expectations for its cleanliness and service, making it a preferred choice for those visiting San Bernardino.
At DoubleTree by Hilton San Bernardino, guests consistently praise the hotel's staff for their friendliness, attentiveness, and overall exceptional service. The front desk team stands out, with multiple mentions of their efficient check-in process and genuine warmth, making guests feel right at home from the moment they arrive. Notable staff members, such as Susan, Navy, Denavien, and Brittany B., receive special acknowledgment for going above and beyond in providing customer service.
The positive experiences extend beyond the reception, with the wait staff and housekeeping also being recognized for their courteous and accommodating nature. Guests often comment on the attentiveness and helpfulness of the staff, noting their readiness to assist with late check-outs and resolving any booking issues.
The hotel is described as clean, modern, and elegant, with small details enhancing the overall experience. Complimentary cookies provided at check-in add a unique touch to the warm welcome. Despite occasional concerns about training, the overall impression of the team is overwhelmingly positive, with everyone from maintenance personnel to morning front desk staff being celebrated for their dedication to ensuring a comfortable and convenient stay.
In summary, the staff at DoubleTree by Hilton San Bernardino truly stand out, contributing significantly to the enjoyable atmosphere at the hotel. Their friendliness and professionalism leave guests reflecting fondly on their visits, often highlighting the staff as the best part of their stay.
The fitness facilities at the DoubleTree by Hilton San Bernardino receive high praise from guests for their quality and variety. Described as a superb gym, the fitness area is noted for being clean and well-equipped, offering all the essentials for a solid workout. Visitors highlight the gym's ability to cater to fitness needs effectively, making it an appealing feature of the hotel. The overall impression is that of a well-maintained, efficient space that exceeds expectations, offering a great workout experience during a stay.
The pool area at DoubleTree by Hilton San Bernardino receives mixed reviews from guests, with notable highlights worth mentioning. Many find the pool and jacuzzi to be a significant attraction, appreciating their cleanliness and overall appeal. The pool's aesthetic is sometimes described as beautiful, with some guests expressing genuine enjoyment of the pool and hot tub area. However, there are criticisms regarding the pool temperature, with several guests noting that it is unheated and too cold for comfort. Additionally, the pool area is perceived as somewhat uninspiring by some visitors. While the jacuzzi generally garners positive remarks, occasional issues with functionality have been noted. Despite these concerns, the pool and patio area still manage to serve as a pleasant and notable feature for many guests during their stay.
At the DoubleTree by Hilton San Bernardino, guests frequently express mixed feelings about the parking facilities. On the positive side, many appreciate the ample and secure parking options, noting the safety provided by gated access and the necessity of using room keys for entry. This added layer of security is reassuring for guests, who find the parking area safe and well-monitored, offering peace of mind during their stay.
However, some guests feel that the parking fees, typically around $12 per day, should be included in the overall cost of the stay. Several reviews suggest that the parking charges are not clearly communicated upfront, leading to surprise and dissatisfaction for some visitors. Despite being a secure and convenient parking solution, the additional fee is a recurring point of concern, with some guests believing that complimentary parking should be part of the basic service.
Overall, while the secure and plentiful parking at the DoubleTree by Hilton San Bernardino is a highlight for guests, the associated fees remain a topic of contention.
DoubleTree by Hilton San Bernardino impresses guests with its modern and clean facilities, embodying a four-star experience that often feels five-star. The hotel is not only aesthetically pleasing but also exceptionally maintained, making it a standout choice for visitors. First-time travelers to California have found their stays to be exceptional, attributing this to the hotel's overall appeal.
The accommodations offer great value, with clean rooms, a welcoming atmosphere, and comforts like cozy beds and pillows. Guests appreciate the friendly and attentive hotel staff, who contribute significantly to the positive experience. The on-site restaurant and bar receive praise for their appealing ambiance and delicious appetizers.
Convenience is further enhanced with thoughtful touches such as complimentary cookies from the front desk and proactive service from housekeeping. Many guests consider DoubleTree their preferred lodging in San Bernardino, recommending it for its wonderful last-minute options and expressing eagerness to return.
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Location
Surrounded by a plethora of dining options, guests will find ample places to eat within walking distance, ensuring a variety of culinary experiences. The area is recognized as both safe and well-kept, offering peace of mind for visitors. Though its closeness to the freeway might result in some noise, the benefits of such accessibility outweigh this minor inconvenience for many.
The hotel grounds are beautifully maintained, complemented by a clean and inviting interior that guests appreciate. The property boasts ample parking spaces and a helpful, welcoming staff. With its great location and comfortable accommodations, the DoubleTree by Hilton San Bernardino proves to be a reliable choice for travelers seeking convenience and comfort in their journey.
Breakfast
While many appreciate the tasty and hearty American breakfast buffet, a few guests express surprise about additional charges for breakfast, having initially believed it was complimentary. Some desire more international options, and there is occasional feedback about certain items such as scrambled eggs, which some found overcooked. Despite these minor concerns, the general sentiment is that the breakfast is very good and well worth the additional cost when not included, providing a satisfying start to the day in a comfortable setting.
Dinner
Though there are occasional mishaps, such as incorrect cheese on a cheeseburger or a long wait for food, the staff often handle these situations gracefully, sometimes compensating guests to ensure satisfaction. Dinner options could benefit from a bit more variety, particularly regarding poultry offerings. Beyond The Cutting Board, guests enjoy the convenience of nearby dining establishments, as the hotel's prime location provides easy access to various restaurants and bars. Meanwhile, the bar and dining area in the lobby extends service until 11 PM, offering guests flexible options for evening relaxation. Overall, the combination of high-quality food and commendable service makes dining at DoubleTree by Hilton San Bernardino a memorable part of the stay.
Rooms
The hotel staff is frequently noted for their friendliness and attentiveness, providing efficient service right from check-in to checkout. This level of hospitality complements the comfortable accommodations and contributes to a welcoming environment. Guests also enjoy the convenient amenities, including available toiletries, which add to the merits of staying at this location.
While some express minor concerns about aspects such as parking fees or adjoining room preferences, the overall experience is overwhelmingly positive, with guests appreciating the quality service and well-maintained facilities. The breakfast is deemed to be a good addition to the stay, enhancing the overall value. The DoubleTree by Hilton San Bernardino stands out as a reliable choice for those visiting the area, promising clean, spacious rooms and excellent customer service.
Beds
Cleanliness
In addition to cleanliness, the hotel is characterized by modern amenities and a well-maintained appearance. Its architectural beauty is complemented by the warmth and helpfulness of the staff, who are readily available to ensure a pleasant stay. The property offers good value, combining security and convenience with a sense of comfort.
Beyond the immaculate rooms, guests appreciate the efficient service at check-in and the friendly atmosphere fostered by the excellent staff. The positive impression is enhanced by thoughtful gestures like complimentary cookies, adding to the comforting ambiance of the hotel.
As a travel destination, this hotel leaves a memorable impression, continuously meeting high expectations for its cleanliness and service, making it a preferred choice for those visiting San Bernardino.
Staff
The positive experiences extend beyond the reception, with the wait staff and housekeeping also being recognized for their courteous and accommodating nature. Guests often comment on the attentiveness and helpfulness of the staff, noting their readiness to assist with late check-outs and resolving any booking issues.
The hotel is described as clean, modern, and elegant, with small details enhancing the overall experience. Complimentary cookies provided at check-in add a unique touch to the warm welcome. Despite occasional concerns about training, the overall impression of the team is overwhelmingly positive, with everyone from maintenance personnel to morning front desk staff being celebrated for their dedication to ensuring a comfortable and convenient stay.
In summary, the staff at DoubleTree by Hilton San Bernardino truly stand out, contributing significantly to the enjoyable atmosphere at the hotel. Their friendliness and professionalism leave guests reflecting fondly on their visits, often highlighting the staff as the best part of their stay.
Gym
Pool
Parking
However, some guests feel that the parking fees, typically around $12 per day, should be included in the overall cost of the stay. Several reviews suggest that the parking charges are not clearly communicated upfront, leading to surprise and dissatisfaction for some visitors. Despite being a secure and convenient parking solution, the additional fee is a recurring point of concern, with some guests believing that complimentary parking should be part of the basic service.
Overall, while the secure and plentiful parking at the DoubleTree by Hilton San Bernardino is a highlight for guests, the associated fees remain a topic of contention.
4 Star
The accommodations offer great value, with clean rooms, a welcoming atmosphere, and comforts like cozy beds and pillows. Guests appreciate the friendly and attentive hotel staff, who contribute significantly to the positive experience. The on-site restaurant and bar receive praise for their appealing ambiance and delicious appetizers.
Convenience is further enhanced with thoughtful touches such as complimentary cookies from the front desk and proactive service from housekeeping. Many guests consider DoubleTree their preferred lodging in San Bernardino, recommending it for its wonderful last-minute options and expressing eagerness to return.
Yes, DoubleTree by Hilton San Bernardino has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton San Bernardino.
Yes, DoubleTree by Hilton San Bernardino welcomes dogs.
Yes, parking facilities are available at DoubleTree by Hilton San Bernardino.
Yes, DoubleTree by Hilton San Bernardino has a gym.
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