Hampton Inn & Suites San Bernardino

San Bernardino 34.06895200, -117.26709400 , 895 East Hospitality Way (Show on Map)
8.2
Very Good


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Summary of reviewsHampton Inn & Suites San Bernardino is a highly regarded hotel known for its exceptional convenience and comfort, making it a favored choice among travelers. The hotel's prime location provides easy access to the 10 freeway, nearby dining and shopping options, and local attractions such as Big Bear and the NOS Center. Its strategic positioning also ensures that essential services like gas stations and supermarkets are within reach, catering to both leisure and business travelers. Guests appreciate the safety and cleanliness of the area, along with the added perks of free parking and complementary breakfast, enhancing the overall value of their stay.

The breakfast service receives significant praise for its quality and variety, featuring a range of delicious options including standout dishes like the western omelet and oatmeal. Despite minor suggestions for improved selection, the overall experience is positive, with organized and accommodating arrangements hailed for maintaining high standards.

The spacious and clean rooms provide a welcoming environment, with many guests highlighting their generous size suitable for work and relaxation. While some furnishings may benefit from updating, the cleanliness and ample space, particularly in the suites, stand out as key features. The hotel maintains a high level of cleanliness, fostering a pleasant atmosphere complemented by a professional and welcoming staff.

The staff at Hampton Inn & Suites San Bernardino are frequently commended for their exceptional friendliness and efficiency, contributing significantly to a warm and accommodating experience. Their dedication to outstanding service enhances the overall hospitality, leaving a lasting impression on visitors.

While the pool area has mixed reviews, with some guests enjoying the clean and pleasant environment, there have been occasional issues noted with the jacuzzi and pool temperature. The beds, however, consistently receive positive feedback for their comfort, ensuring a restful night's sleep with plush bedding.

Overall, Hampton Inn & Suites San Bernardino stands out for its convenient location, clean and spacious accommodations, and a standout service team, making it an excellent lodging option for travelers.
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Categories
Hotel for Honeymoon
This hotel is well-regarded. The amenities and service quality contribute to a comfortable and enjoyable stay for honeymooners.

Dog Friendly Hotel
This hotel allows both dogs and cats, with two pet relief areas available on the property. The hotel accommodates two pets up to 75 lbs, making it suitable for many travelers with pets.

Business Hotel
Located in San Bernardino's Business District, this hotel offers a 24-hour business center and 375 square feet of meeting space. Guests benefit from free in-room WiFi and complimentary hot breakfast.

Accessible Hotel
This hotel offers various specific accessible room types, including King Hearing Accessible, King Mobility Hearing Accessible Roll-in Shower, and King Mobility Hearing Accessible with Tub rooms. It provides general wheelchair accessibility and facilities for disabled guests, including a wheelchair-accessible computer station, fitness center, hot tub, and swimming pool.

Hotel with Gym
Features a modern fitness center and an outdoor pool. Guests can enjoy a free hot breakfast, combining convenience with fitness amenities. It is well-located near Loma Linda University and the National Orange Show Event Center.

3-Star Hotel
This hotel offers a comfortable stay with amenities such as a fitness center and a pool. It provides good value for money, making it a reliable choice for travelers.

Hotel with Heated Pool
This hotel features a heated pool, which is highlighted as comfortable, relaxing, and fun for guests. It also offers an outdoor pool, fitness center, and free breakfast.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Hotel with Outdoor Pool

Room Types
King Room - Non-Smoking Free Wi-Fi, a 42-inch flat-screen cable TV, ergonomic work desk and tea and coffee-making facilities are featured in this air-conditioned guest room.

Queen Room with Two Queen Beds - Non-Smoking Free Wi-Fi, a 42-inch flat-screen cable TV, ergonomic work desk and tea and coffee-making facilities are featured in this air-conditioned guest room.

King Studio Suite - Non Smoking Free Wi-Fi, microwave, compact fridge, a 42-inch flat-screen cable TV, ergonomic work desk and tea and coffee-making facilities are featured in this air-conditioned guest room.

Queen Studio Suite with Two Queen Beds - Non-Smoking The studio features air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV. The unit has 2 beds.

King Studio - Mobility and Hearing Access/Non-Smoking This studio is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker and heating. The unit has 1 bed.

King Studio with Roll-In Shower - Mobility and Hearing Access/Non-Smoking The air-conditioned studio features a flat-screen TV, a tea and coffee maker, a seating area and heating. The unit has 1 bed.

King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV. The unit has 1 bed.

Queen Room with Two Queen Beds - Hearing Access/Non-Smoking This quadruple room is air-conditioned and features a flat-screen TV, a tea and coffee maker and heating. The unit offers 2 beds.

Premium Queen Studio with Two Queen Beds - Non-Smoking The studio comes with a flat-screen TV, air conditioning, a tea and coffee maker, as well as heating. The unit offers 2 beds.

Premium King Room - Non-Smoking The spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV. The unit offers 1 bed.

Guest Reviews
8.2
Very Good
Location
Hampton Inn & Suites San Bernardino boasts an exceptional location that caters to both convenience and comfort for its guests. Nestled in a safe and clean area, this hotel offers easy access to the nearby 10 freeway, making it a prime spot for travelers looking to explore the region or attend local appointments. The surroundings feature an abundance of dining options, ranging from fast food to sit-down restaurants, and a variety of shopping venues, including Costco and Sam’s Club, at a comfortable walking distance.

For visitors attending events or working nearby, the hotel’s position is favorable, surrounded by essential services such as gas stations and supermarkets, ensuring all needs are met without hassle. Many guests appreciate its proximity to local attractions like Big Bear and the NOS Center, as well as healthcare facilities, making it a practical choice for both leisure and business travelers.

Guests consistently highlight the advantage of staying in a central location combined with spacious rooms and amiable staff, making Hampton Inn & Suites San Bernardino an ideal choice for those seeking convenience and a pleasant stay. With free parking and breakfast included, along with the comfortable environment, it continues to be a preferred lodging choice for both repeat visitors and newcomers.

Breakfast
At Hampton Inn & Suites San Bernardino, breakfast consistently earns high marks from guests for its quality and variety. Many reviews highlight the breakfast as a standout feature, with numerous choices and options available, ensuring there is something to satisfy every palate. Guests appreciate the delicious selection, particularly noting dishes like the western omelet and oatmeal, which have been described as top shelf. The complimentary breakfast adds to the overall value, offering a full, hot breakfast that includes a delightful array of options. While there are some mentions of a need for more selection and minor quality issues with specific items, the overall sentiment remains positive. The breakfast setup is both organized and accommodating, receiving praise for not being overcrowded and maintaining a high standard, even for grab-and-go options during the COVID-19 pandemic. With tasty offerings and attentive staff, the breakfast experience at this hotel contributes to the pleasure of guests' stays.

Rooms
The rooms at Hampton Inn & Suites San Bernardino offer plenty of space, making them suitable for both work and relaxation. Many guests found the accommodation clean and welcoming, with the tidy rooms often exceeding expectations in terms of size. The suites, akin to studio apartments, particularly stand out for their generous proportions and cleanliness.

The hotel's location is highly convenient, close to stores and restaurants, which adds to the overall appeal. The beds are generally comfortable, contributing to a pleasant rest experience, while the ADA rooms are appreciated for their ample space.

Despite these positives, some guests mentioned areas needing improvement, such as furniture and carpets that could benefit from upgrading. A few noted issues with room odors and dated fixtures like shower stalls. However, the friendly and efficient front desk service mitigates some of these concerns, ensuring any problems are addressed swiftly. Overall, the spaciousness and cleanliness of the rooms remain the defining features of this well-placed hotel.

Beds
At Hampton Inn & Suites San Bernardino, guests frequently highlight the hotel's consistently comfortable and clean sleeping arrangements. Many reviews praise the beds as very comfortable, with several guests noting the exceptional comfort of both the beds and pillows. The king-size beds are particularly favored for their comfort, and guests appreciate the quality of the bedding and linen. Although there are isolated comments regarding discomfort from a sofa mattress and a couple of concerns about cleanliness, the vast majority of feedback is overwhelmingly positive regarding the comfort level of the beds provided. Overall, guests can expect a restful night's sleep, enhanced by plush bedspreads and well-maintained sleeping areas during their stay.

Cleanliness
Hampton Inn & Suites San Bernardino receives high praise for its exceptional cleanliness and comfortable accommodations. Guests frequently highlight the hotel's clean rooms and bathrooms, noting that the establishment is well-maintained and provides a pleasant environment. The hotel is described as spacious and cozy, with many mentioning the feeling of safety that comes from the sanitized and well-looked-after premises. Emphasis is also placed on the friendly, helpful, and professional staff who contribute significantly to a welcoming atmosphere. Positioned in a convenient location, the hotel not only promises cleanliness but also accessibility for travelers. While most guests find the overall cleanliness to their liking, some have pointed out issues with the carpets and common areas, suggesting areas for improvement. Despite this, the majority of reviews reflect a positive experience, focusing on the spotless rooms and commendable service that define the stay at Hampton Inn & Suites San Bernardino.

Staff
At the Hampton Inn & Suites San Bernardino, the staff consistently shine as a standout feature of the hotel experience. Guests frequently commend the team for being not only helpful and efficient but also exceptionally friendly and welcoming. From the receptionist to maintenance personnel like Michael, every staff member appears to go above and beyond to ensure a positive stay, offering professional and courteous service with a smile. Notable mentions include the knowledgeable assistance from team members like Teala, and the amiable nature of the night auditor, Elizabeth, who was praised for her kindness towards guests and their pets. Whether it's providing valuable dinner recommendations or assisting with the check-in process, the staff's remarkable hospitality leaves a lasting impression on visitors. Such dedication to outstanding customer service makes the Hampton Inn & Suites San Bernardino a commendable choice for travelers seeking a warm and accommodating lodging experience.

Pool
The pool at Hampton Inn & Suites San Bernardino has received mixed reviews from guests. Many found it clean and comfortable, with some appreciating its tidy and peaceful environment. Guests have noted that the pool is typically at a pleasant temperature, providing a warm and inviting swimming experience. Additionally, there is a jacuzzi available for those seeking an alternative to the pool, although it seems to experience occasional service issues. However, several guests have mentioned discrepancies, such as the pool being dirty or freezing, and the jacuzzi being out of service. There are also comments regarding the pool bathroom being securely locked, which may pose an inconvenience. Overall, while some guests were pleased with the pool facilities, others encountered challenges that detracted from their experience.


Yes, Hampton Inn & Suites San Bernardino has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hampton Inn & Suites San Bernardino.

Yes, Hampton Inn & Suites San Bernardino welcomes dogs.

No, parking facilities aren't available at Hampton Inn & Suites San Bernardino.

Yes, Hampton Inn & Suites San Bernardino has a gym.

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