Hampton Inn & Suites Ontario

Ontario 34.07038100, -117.55187500 , 4500 East Mills Circle (Show on Map)
8.4
Very Good


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Summary of reviewsHampton Inn & Suites Ontario is highly regarded for its superb location, strategically positioned near the Ontario Mills Mall, making it an ideal choice for both leisure and business travelers. The convenience of nearby shopping and dining options, along with easy access to major attractions, enhances its appeal. Guests largely commend the breakfast experience for being complete and delicious, catering to varied tastes, although some suggest an extension of the breakfast hours and a broader food selection.

Cleanliness is a standout feature, with guests commending the consistently immaculate state of both rooms and common areas. The hotel's dedication to a clean environment, along with its welcoming atmosphere, is frequently appreciated. Despite some feedback indicating that the rooms could benefit from modernization, guests still find them spacious and comfortable, albeit with some noting the lack of certain amenities like a fridge and microwave.

The hotel staff receives exceptional praise for their friendliness, professionalism, and accommodating service, significantly enhancing the guest experience. The reception team, in particular, is highlighted for their warm and empathetic approach. Beds at the hotel are another highlight, with many guests enjoying a comfortable sleep experience. While there are occasional reports of discomfort due to sagging or overly firm mattresses, the bedding generally receives high marks for comfort.

Overall, Hampton Inn & Suites Ontario offers a favorable combination of location, cleanliness, and exceptional service, making it a reliable choice for visitors seeking a satisfying stay.
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Categories
Hotel for Honeymoon
Provides comfortable rooms and suites with complimentary breakfast and Wi-Fi. Its convenient location near attractions and dining makes it a practical choice. The hotel offers a relaxed atmosphere for honeymooners.

Family Friendly Hotel
Hampton Inn & Suites provides comfortable accommodations and family-friendly services. The location offers convenient access to nearby attractions.

Dog Friendly Hotel
The Hampton Inn & Suites offers a welcoming environment for dogs and their owners. It features comfortable rooms and reliable service, making it a solid choice for pet travel. The hotel's amenities ensure a pleasant experience for all guests.

Hotel with Free Wi-Fi
Offers free Wi-Fi, ensuring guests stay connected. Provides a comfortable and convenient stay with modern amenities.

Business Hotel
This hotel features a fully equipped business center with fax, photocopying, and meeting room services. It also offers free high-speed internet access, a work area in guest rooms, and complimentary breakfast. Meeting rooms are available.

Hotel with Gym
Includes a fitness center with essential equipment for a basic workout. Complimentary breakfast and comfortable rooms add to the convenience.

3-Star Hotel
This hotel is near Ontario Mills and offers comfortable suites. Guests appreciate the reliable service and amenities.

Hotel with Outdoor Pool
This hotel features an outdoor pool.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Accessible Hotel

Hotel with Heated Pool

Room Types
King Studio Suite - Non-Smoking This suite offers a sofa bed.

King Room with King Bed - Non-Smoking The double room offers air conditioning and a tea and coffee maker. The unit has 1 bed.

Queen Studio Suite with Two Queen Beds - Non-Smoking This suite offers a sofa bed.

Room with Two Queen Beds - Non-Smoking The quadruple room provides air conditioning and a tea and coffee maker. The unit offers 2 beds.

King Studio Suite - Mobility Access/Non-Smoking The studio features air conditioning and a tea and coffee maker. The unit has 1 bed.

Guest Reviews
8.4
Very Good
Location
Situated in an enviable location, the Hampton Inn & Suites Ontario is a prime choice for guests looking to explore the vibrant surroundings. The hotel's perfect placement, just steps away from the Ontario Mills Mall, offers an incredible convenience for shopping enthusiasts eager to indulge in outlet store experiences. Visitors appreciate the proximity to a vast array of dining options, ranging from casual fast food to more refined restaurant choices, ensuring a multitude of culinary delights.

Ideal for both leisure travelers and those on business, the location proves advantageous for a variety of needs, from conducting meetings to enjoying nearby entertainment venues. Its strategic position makes it a preferred stop for those en route to Los Angeles, offering a comfortable resting place within easy reach of major attractions.

Overall, the Hampton Inn & Suites Ontario is celebrated for its superb location, which effortlessly combines accessibility and convenience, making it a favored choice for returning guests.

Breakfast
The breakfast experience at Hampton Inn & Suites Ontario is generally well-received by guests, who often describe it as good, with a reputation for being both complete and delicious. There are numerous options available, offering a satisfying variety to cater to different tastes. The breakfast is served hot from 6am to 9am, although some guests feel the hours should be extended. Despite this, the timely and convenient availability of breakfast is appreciated, with several guests highlighting the reliable service. While the breakfast is free and meets expectations, a few guests mentioned that the food selection could be improved. Overall, the breakfast at Hampton Inn & Suites Ontario is described positively, making it a notable part of the hotel's offerings.

Rooms
Hampton Inn & Suites Ontario offers rooms that guests frequently describe as clean and comfortable. However, there are several areas for improvement noted in the reviews. Some guests mention that the rooms feel outdated and could benefit from modernization, with a particular need for renovations. A few visitors were disappointed by the lack of standard amenities such as a fridge and microwave in the rooms. Concerns were also raised about the state of the showers, with some reporting old stains or marks. While the hotel's beds received mixed feedback, some found them rather hard and uncomfortable. Despite these issues, the clean and spacious rooms contributed positively to guest experiences. The parking situation near the mall was initially a concern for some, but it ultimately proved to be safe. Overall, while the room conditions could use an update, they do offer a degree of comfort and cleanliness.

Beds
Visitors to the Hampton Inn & Suites Ontario generally find the beds to be a highlight of their stay, with many guests specifically noting their comfort. Numerous reviews emphasize the comfort level, referring to the beds as comfortable or very comfortable, making them a reliable choice for a restful night. Some guests even describe the mattress as outstanding, reinforcing the positive perception of the hotel’s bedding quality. However, a few isolated remarks mention a sagging bed or a super hard mattress, hinting at inconsistencies that occasionally occur. Additionally, while the main beds receive commendations for comfort, a few reports mention disappointment with an uncomfortable and broken sofa bed. Overall, the hotel mostly offers a reliable sleep experience, but there are occasional lapses that guests may encounter.

Cleanliness
At Hampton Inn & Suites Ontario, guests frequently highlight the high standard of cleanliness throughout the hotel. From spotless rooms to immaculate common areas, visitors are consistently impressed by the hotel's dedication to maintaining a clean environment. The well-kept lobby and exterior contribute to the overall sense of freshness, enhancing the welcoming atmosphere created by the attentive staff. Comfortable and clean accommodations allow guests to enjoy restful nights, underscoring the hotel's commitment to providing a pristine and inviting experience. While there is occasional mention of areas that could benefit from minor improvements, the overall impression of cleanliness remains overwhelmingly positive, affirming Hampton Inn & Suites Ontario as a reliable choice for travelers seeking a tidy and comfortable stay.

Staff
Hampton Inn & Suites Ontario consistently impresses guests with its exceptional staff. Reviews highlight their friendliness, professionalism, and accommodating nature. The front desk team garners particular praise for their warmth, understanding, and empathetic interactions with guests. Patrons frequently describe the employees as kind and helpful, with standout customer service being a common theme. Whether assisting with queries or creating a welcoming atmosphere, the staff's efforts clearly enhance the overall experience. The level of kindness and professionalism displayed by the hotel staff not only meets but often exceeds the expectations of those who stay at this property.


Yes, Hampton Inn & Suites Ontario has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hampton Inn & Suites Ontario.

Yes, Hampton Inn & Suites Ontario welcomes dogs.

No, parking facilities aren't available at Hampton Inn & Suites Ontario.

Yes, Hampton Inn & Suites Ontario has a gym.

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