InfoSummary of reviewsIjen Resort and Villas - The Hidden Paradise garners positive acclaim for its unique location set amidst lush rice fields and tropical gardens with a backdrop of smoking volcanoes. The serene and secluded environment offers guests the quintessential Bali experience, complemented by stunning vistas that enhance relaxation and provide an idyllic escape from the hustle and bustle. Its proximity to the Banyuwangi ferry port makes it a convenient stopover for adventurers tackling the Ijen mountain trek. Despite some challenges with narrow access roads, the welcoming staff ensure a warm reception and make it a paradise worth exploring.
The resort offers a satisfactory breakfast experience appreciated for its generous and hearty portions, accompanied by beautiful views. Despite some calls for greater variety, particularly in fruit and coffee options, most guests find the breakfast a pleasant and abundant start to their day. The dinner experience is mixed, with many noting the restaurant's good standard and inviting ambiance, but some critique the limited menu, especially concerning local Indonesian cuisine. Yet, the overall dining experience remains enjoyable for those with adjusted expectations regarding variety and taste.
Accommodations at Ijen Resort and Villas are celebrated for their spaciousness, Javanese décor, and breathtaking views of rice fields and volcanoes. The immaculate grounds provide a peaceful atmosphere, although some rooms show signs of aging with minor humidity-related issues. Despite this, the enchanting landscape and attentive service make for a memorable stay. Cleanliness is generally appreciated, with guests noting the tidy, spacious rooms and well-maintained grounds. However, improvements in maintenance would enhance comfort significantly, addressing concerns like musty smells, outdated amenities, and mattress firmness.
The staff consistently receive praise for their warm and attentive service, enhancing the guest experience through effective communication and professionalism. Their ability to accommodate special requests and provide thoughtful solutions contributes to the resort’s welcoming atmosphere. The pool area is celebrated for its stunning views and tranquility, providing a perfect retreat after exploring the region. While the water is sometimes chilly, its appealing design and cleanliness create a serene environment that is favored by guests.
Overall, Ijen Resort and Villas - The Hidden Paradise delivers a memorable experience with its exceptional location, warm hospitality, and enchanting surroundings, making it an ideal choice for those seeking relaxation and natural beauty in Indonesia. Show more
InfoSummary of reviewsSurabaya Suites Hotel Powered by Archipelago is highly praised by guests for its strategic location in the heart of Surabaya, offering convenient access to transport links, shopping centers, and cultural attractions. The affordable accommodation provides a clean and comfortable stay, ideal for those wishing to explore the vibrant city life.
Guests are particularly delighted by the extensive breakfast buffet that caters to diverse tastes, mainly featuring delicious Indonesian cuisine. The breakfast experience is enhanced by friendly service and high-quality facilities, though some suggest improvements in coffee quality and menu variety.
The hotel rooms are lauded for their impressive spaciousness and cleanliness, featuring large, comfortable beds and separate living areas. While the decor is noted as slightly outdated, many appreciate the balance of modern amenities with old-world charm. Cleanliness receives mixed reviews, with many praising the general upkeep, though some point out areas needing improvement, particularly the bathrooms and carpets.
The hotel's staff consistently receive accolades for their exceptional friendliness and attentiveness, significantly enhancing the guest experience. The reception team, in particular, is noted for their warm and professional welcome.
The large Olympic-sized pool is a notable feature, though some guests comment on the lack of privacy and occasional maintenance issues. Despite these concerns, the pool offers a refreshing escape amidst the city's hustle and bustle.
Overall, Surabaya Suites Hotel provides a comfortable and well-situated accommodation option with an emphasis on friendly service and convenient amenities, making it a popular choice for visitors to Surabaya. Show more
InfoSummary of reviewsBumi Surabaya City Resort stands out as a premier destination for travelers, thanks to its central location in the heart of Surabaya. The hotel's positioning near cafes, restaurants and shopping complexes like Tunjungan Plaza makes it a highly convenient choice for both leisure and business visitors. Despite being nestled in a bustling city, the resort offers a tranquil escape with its beautiful secluded garden.
Guests consistently rave about the breakfast experience, highlighting an extensive selection of both Western and Indonesian dishes. The buffet is often praised as one of the best with the option to dine in an alfresco garden setting enhancing the ambiance. Similarly, dinner at the resort offers a delightful culinary journey with a wide variety of high-quality options, although some mention a need for more vegetarian choices.
The rooms at Bumi Surabaya City Resort are frequently noted for their spaciousness and comfort, featuring large beds and stunning city views. While some guests point out that the decor is a bit dated, the overall comfort and cleanliness are generally well-received. The hotel also excels in amenities, offering a pristine pool area surrounded by lush greenery, a jacuzzi and a hot tub, making the pool a standout feature.
Cleanliness receives mixed reviews; while some guests praise the super clean environment and well-maintained facilities, others believe that the cleaning standards do not entirely meet the five-star expectations, noting issues like dusty rooms and dirty carpets.
The staff at Bumi Surabaya City Resort are often commended for their friendliness, helpfulness and professionalism, ensuring a warm and hospitable atmosphere. Despite occasional language barriers, the staff's dedication to service consistently enhances the guest experience.
WiFi service is generally reliable, though some guests experience connectivity issues. The large, comfortable beds are another highlight, although a few guests report issues with bed comfort and cleanliness.
Overall, Bumi Surabaya City Resort offers an opulent and tranquil retreat with excellent facilities, luxurious accommodations and professional service, making it a top choice for those visiting Surabaya. Show more
InfoSummary of reviewsIbis Styles Malang emerges as a standout choice for travelers seeking a comfortable and conveniently located stay in the bustling city of Malang. Strategically nestled with easy access to the city's main thoroughfares and close to the train station, the hotel offers a prime location for exploring nearby tourist attractions and enjoying local dining. While some guests find the immediate surroundings less enticing, the hotel's proximity to various culinary hotspots and the convenience of affordable taxi rides to nearby bars and restaurants are appreciated.
The hotel is lauded for its spacious and clean rooms, equipped with modern amenities that provide a cozy retreat for a relaxing stay. Guests particularly praise the remarkable comfort of the beds and enjoy delightful views of Malang from higher floors. While some visitors feel the decor is a bit outdated, the value for money, combined with reasonably priced food options, makes the hotel a favorable choice.
Breakfast at Ibis Styles Malang is celebrated for its extensive variety, especially among those who indulge in local Indonesian flavors. Though some international guests wish for more Western options, the overall breakfast experience is fulfilling, complemented by the pleasant dining ambiance.
Cleanliness is generally well-maintained, with attentive service ensuring guests a tidy environment. Minor issues noted by some guests suggest room for improvement, yet the overall neatness and comfort are a draw for many.
The exceptional hospitality of the staff consistently garners high praise, with their kindness and readiness to assist leaving a lasting impression. The helpfulness and English proficiency of the staff enhance the overall experience, contributing significantly to guest satisfaction.
Family travelers find the hotel accommodating, with features such as connected rooms, a kids corner in the restaurant, and engaging activities like a swimming pool and gym facilities. The pool, in particular, is a hit among guests, appreciated for its clean and aesthetically pleasing setup.
Overall, Ibis Styles Malang combines strategic convenience, exceptional service, and comfortable accommodations, making it a highly regarded choice for both leisure and adventure-seeking travelers visiting Malang. Show more
InfoSummary of reviewsSwiss-Belinn Malang is a highly praised hotel nestled in an ideal location in Malang, offering easy access to a large shopping mall, various dining and entertainment options, and educational institutions like Brawijaya University. Its strategic position ensures convenient connectivity to city attractions and transportation services, making it a preferred choice for both business and leisure travelers.
Guests consistently commend the hotel for its exceptional breakfast offerings, featuring a diverse and extensive buffet that includes both Western and Asian dishes, along with local culinary delights. The presence of live cooking stations and the attentive, friendly staff enhance the dining experience. While some guests suggest more variation on certain days, the breakfast remains a highlight of their stay.
The hotel's rooms are noted for their cleanliness and modern amenities, offering a comfortable and restful environment with spacious layouts and cozy beds. Although the bathrooms occasionally receive feedback for needing more thorough cleaning and potential updates, the overall impression points to a pleasant stay supported by hospitable staff.
Swiss-Belinn Malang's staff are frequently praised for their warmth and exceptional service, contributing to a welcoming atmosphere throughout the hotel. They demonstrate a strong focus on guest satisfaction, with efficient communication and attentive service, further improving the guest experience. International visitors particularly appreciate the staff's English proficiency.
The large, inviting swimming pool is another highlight, equipped with a dedicated children's area, which families find appealing, although the pool's early closing time may be a consideration for some. The clean pool area, along with good breakfast buffet and relaxing massage services, enhance the overall experience for guests.
While there are some areas for improvement, such as the cleanliness of hallways and bathrooms, the convenient location, modern facilities, and excellent staff hospitality make Swiss-Belinn Malang a commendable choice for travelers visiting Malang. Show more
