Surabaya Suites Hotel Powered by Archipelago
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Summary of reviewsSurabaya Suites Hotel Powered by Archipelago is highly praised by guests for its strategic location in the heart of Surabaya, offering convenient access to transport links, shopping centers, and cultural attractions. The affordable accommodation provides a clean and comfortable stay, ideal for those wishing to explore the vibrant city life.
Guests are particularly delighted by the extensive breakfast buffet that caters to diverse tastes, mainly featuring delicious Indonesian cuisine. The breakfast experience is enhanced by friendly service and high-quality facilities, though some suggest improvements in coffee quality and menu variety.
The hotel rooms are lauded for their impressive spaciousness and cleanliness, featuring large, comfortable beds and separate living areas. While the decor is noted as slightly outdated, many appreciate the balance of modern amenities with old-world charm. Cleanliness receives mixed reviews, with many praising the general upkeep, though some point out areas needing improvement, particularly the bathrooms and carpets.
The hotel's staff consistently receive accolades for their exceptional friendliness and attentiveness, significantly enhancing the guest experience. The reception team, in particular, is noted for their warm and professional welcome.
The large Olympic-sized pool is a notable feature, though some guests comment on the lack of privacy and occasional maintenance issues. Despite these concerns, the pool offers a refreshing escape amidst the city's hustle and bustle.
Overall, Surabaya Suites Hotel provides a comfortable and well-situated accommodation option with an emphasis on friendly service and convenient amenities, making it a popular choice for visitors to Surabaya.
Categories
Guests are particularly delighted by the extensive breakfast buffet that caters to diverse tastes, mainly featuring delicious Indonesian cuisine. The breakfast experience is enhanced by friendly service and high-quality facilities, though some suggest improvements in coffee quality and menu variety.
The hotel rooms are lauded for their impressive spaciousness and cleanliness, featuring large, comfortable beds and separate living areas. While the decor is noted as slightly outdated, many appreciate the balance of modern amenities with old-world charm. Cleanliness receives mixed reviews, with many praising the general upkeep, though some point out areas needing improvement, particularly the bathrooms and carpets.
The hotel's staff consistently receive accolades for their exceptional friendliness and attentiveness, significantly enhancing the guest experience. The reception team, in particular, is noted for their warm and professional welcome.
The large Olympic-sized pool is a notable feature, though some guests comment on the lack of privacy and occasional maintenance issues. Despite these concerns, the pool offers a refreshing escape amidst the city's hustle and bustle.
Overall, Surabaya Suites Hotel provides a comfortable and well-situated accommodation option with an emphasis on friendly service and convenient amenities, making it a popular choice for visitors to Surabaya.
Family Friendly Hotel
This hotel is listed as a kid-friendly hotel. It offers comfortable accommodations suitable for families.
Business Hotel
Surabaya Suites Hotel Powered by Archipelago is a hotel known for its suites, which can be suitable for extended business stays. Archipelago hotels typically offer business services and facilities. It is recognized for providing spacious accommodations.
4-Star Hotel
This hotel offers a comfortable stay with a range of amenities. It is well-located and provides easy access to shopping and dining options. Guests appreciate the convenient location and well-maintained facilities.
Hotel with Outdoor Pool
The hotel offers an outdoor pool, providing a suitable option for guests looking to unwind and enjoy a refreshing swim.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Cheap Hotel
Accessible Hotel
Hotel with Gym
Hotel for Yoga
Hotel with Pool Lap Lanes
Guest Reviews
Surabaya Suites Hotel Powered by Archipelago is praised for its superb and strategic location, making it an ideal base for those exploring the vibrant city of Surabaya. Situated in the heart of the city, the hotel offers guests the convenience of being within walking distance to the train station, making it easy to travel to destinations like Yogyakarta. Guests appreciate the proximity to various shopping centers, including Surabaya Plaza, WTC, and Delta Plaza, which offer numerous options for shopping and dining. The hotel’s central position also provides easy access to restaurants, plazas, and the city square, ensuring that attractions and amenities are just a stone's throw away. Moreover, the affordable accommodation is highlighted as a clean and comfortable option for guests wanting to immerse themselves in the bustling city life. Whether one is interested in shopping, dining, or sightseeing, the hotel's location offers unparalleled convenience and access to everything Surabaya has to offer.
With a reputation that speaks to the abundance and quality of its offerings, the breakfast experience at Surabaya Suites Hotel Powered by Archipelago leaves many guests satisfied and delighted. The breakfast buffet is notably extensive, providing a wide array of options that cater to diverse tastes. Many guests highlight the delicious nature of the food, with a menu that exceeds expectations and matches the price. Indonesian cuisine takes center stage, providing an authentic taste, although some Western guests note a limited selection in comparison to local dishes.
The breakfast setup not only offers variety but also maintains a standard with its delicious and hygienic food. Diners enjoy a hearty spread, which includes popular items like white porridge and pickles. Friendly staff and excellent facilities enhance the dining experience, contributing to an environment that aligns well with the hotel's star-rated status. While a few guests suggest room for improvement, particularly in coffee quality and menu scope, the overall reception is positive, marking the breakfast as a highlight of staying at the hotel.
Surabaya Suites Hotel Powered by Archipelago is renowned for its impressively spacious and clean rooms, offering guests plenty of space to relax. The rooms are consistently described as large, with many highlighting the presence of separate living and bedroom areas. Guests frequently appreciate the huge, comfortable beds, and the overall tidiness contributes to a welcoming atmosphere. Many reviews also emphasize the strategic location of the hotel. While some note that the decor might feel a bit outdated and that certain rooms have a musty smell, the overall size and cleanliness of the rooms, coupled with convenient amenities like bathtubs and sofas, are praised. The hotel provides a comfortable stay with rooms that strike a balance between modern convenience and charming, old-world character.
Surabaya Suites Hotel Powered by Archipelago receives positive feedback for its beds, offering guests a restful night's sleep. The accommodations are frequently noted for their spaciousness, complementing the comfortable beds. Many guests find the beds to be very comfortable, often highlighting the clean and gigantic nature of some of the bed setups. There are positive mentions of comfortable mattresses, emphasizing the overall appeal of the beds. Although one mention suggests a bed may be uncomfortable, the majority of reviews point to satisfaction with bed cleanliness and comfort, making it a reliable choice for a cozy stay in Surabaya.
Surabaya Suites Hotel Powered by Archipelago receives mixed reviews regarding cleanliness. On the positive side, guests often praise the general cleanliness of the hotel and highlight rooms that are clean, spacious, and well-maintained, with some newly renovated spaces featuring new and appealing facilities. The water in the pool and the hotel's overall upkeep also earn commendations from visitors. Friendly and helpful hotel staff contribute to a pleasant experience, ensuring that the clean environment is noticed and appreciated.
However, some reviews point to issues that can detract from the guests’ experience. Several critiques focus on the bathrooms, which are described as being in very poor condition, with fittings needing replacement and improvement. The cleanliness of bathroom areas is consistently highlighted as needing more attention with reports of hair in showers and dirtiness in bathtubs. The carpets in the rooms are also noted as a concern, with some guests mentioning filthy and dirty carpets. The hotel, though clean overall, shows signs of aging, and some areas could benefit from upgrading and more thorough cleaning to enhance guest satisfaction further.
At Surabaya Suites Hotel Powered by Archipelago, the staff consistently receives high praise for their exceptional friendliness and helpfulness. Guests frequently note the warmth and professionalism of their welcome, particularly by the reception team. The hotel's personnel are described as ever-smiling, supportive, and attentive, offering superb hospitality across all areas. While there is a minor critique about the restaurant staff's training, the overwhelmingly positive comments underline a team that is accommodating, cooperative, and pleasant to interact with. Whether it’s the friendly service or the helpful assistance, the staff at Surabaya Suites Hotel contributes significantly to an enjoyable and smooth guest experience.
The pool at Surabaya Suites Hotel Powered by Archipelago offers an Olympic-sized swimming area, making it a notable feature for those seeking ample space to swim. Additionally, there is a smaller pool available for children, catering to families visiting the hotel. Despite its impressive dimensions, the swimming pool is located outside the hotel premises and operates as a public pool, which can detract from privacy, especially when lessons are conducted. While some guests found the pool maintained clean water, others expressed concerns over its condition, noting issues like a need for renovation, dirty water, and areas in need of a good scrub. The pool facility’s distance from the main hotel building adds a layer of inconvenience, and at times, maintenance work can affect usability. Nonetheless, this spacious facility serves as a central and potentially refreshing spot amidst bustling city surroundings.
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Location
Breakfast
The breakfast setup not only offers variety but also maintains a standard with its delicious and hygienic food. Diners enjoy a hearty spread, which includes popular items like white porridge and pickles. Friendly staff and excellent facilities enhance the dining experience, contributing to an environment that aligns well with the hotel's star-rated status. While a few guests suggest room for improvement, particularly in coffee quality and menu scope, the overall reception is positive, marking the breakfast as a highlight of staying at the hotel.
Rooms
Beds
Cleanliness
However, some reviews point to issues that can detract from the guests’ experience. Several critiques focus on the bathrooms, which are described as being in very poor condition, with fittings needing replacement and improvement. The cleanliness of bathroom areas is consistently highlighted as needing more attention with reports of hair in showers and dirtiness in bathtubs. The carpets in the rooms are also noted as a concern, with some guests mentioning filthy and dirty carpets. The hotel, though clean overall, shows signs of aging, and some areas could benefit from upgrading and more thorough cleaning to enhance guest satisfaction further.
Staff
Pool
Yes, Surabaya Suites Hotel Powered by Archipelago has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Surabaya Suites Hotel Powered by Archipelago.
No, Surabaya Suites Hotel Powered by Archipelago doesn't allow dogs.
No, parking facilities aren't available at Surabaya Suites Hotel Powered by Archipelago.
Yes, Surabaya Suites Hotel Powered by Archipelago has a gym.
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