Hotels, Resorts in Cozumel

Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel

Resort in Cozumel

9.0

Excellent

From $288

$

Info Summary of reviewsThe Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel is a highly recommended hotel for a luxurious and relaxing getaway. The hotel's perfect location with three private beaches, stunning ocean views and easy access to San Miguel, makes it an ideal choice for travelers. The breakfast at Caribbeño offers a huge selection of delicious food with a fabulous atmosphere. The on-site restaurants have mixed reviews, but the food, especially with an ocean view, is highly praised. The rooms are spacious, comfortable and clean with lovely decor and amenities, although some note that the standard rooms require refurbishment. The hotel's cleanliness is highly commended, both inside and outside the hotel with a professional and friendly cleaning staff. The staff are highly praised for their excellent service and 5-star treatment, while the spa is well equipped and highly recommended by guests. The hotel has multiple pools, including a beautiful outdoor pool with comfortable seating and exceptional views. The private beach is stunning and perfect for swimming and snorkeling, while the hotel caters to families with a great kids' club and practical amenities. The hotel is considered to be a five-star oasis and a dreamy escape with everything you'd expect from a high-end resort, making it worth the high cost for a truly deluxe experience.
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Luxury Resort

Resort near The Beach

Resort with Spa

Hotel B Cozumel

Hotel in Cozumel

8.5

Very Good

From $117

$

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Boutique-style Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Hotel B Unique

Hotel in Cozumel

8.7

Very Good

From $165

$

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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Casa del Mar Cozumel Hotel & Dive Resort

Hotel in Cozumel

8.0

Very Good

From $88

$

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Beachfront Hotel

Hotel near The Beach

Family Friendly Hotel

Casa Mexicana Cozumel

Hotel in Cozumel

8.7

Very Good

From $78

$

Info Summary of reviewsCasa Mexicana Cozumel is a highly praised hotel located centrally in Cozumel, just a short walk from the ferry terminal. Guests appreciate its convenient access to shops, restaurants and beachfront views, making it an ideal choice for those wanting a vibrant city experience combined with relaxing water vistas. For divers, the ease of walking to diving shops or taking short taxi rides adds to its allure.

The hotel offers clean, functional and spacious rooms equipped with comfortable beds, some featuring terrace-balcony views of the sea or boardwalk. Despite minor mentions of outdated features and occasional oversights like used cups not being removed, the overall room conditions and amenities contribute to a pleasant stay.

A standout feature is the breakfast buffet, which is abundant and varied, including made-to-order omelets, waffles, fresh fruit and traditional Mexican dishes. The breakfast staff are frequently commended for their friendliness and excellent service, enhancing the dining experience.

Guests also highlight the hotel's commitment to cleanliness and maintenance, often describing it as spotless and meticulously maintained. Daily fresh towels and impeccable hygiene standards contribute to the overall comfort.

Staff service is a major plus with guests frequently praising the welcoming and helpful nature of the team, from the reception to the breakfast staff. Special mentions often go to individual staff members who leave a lasting positive impression.

While the wifi connectivity receives mixed reviews with some guests experiencing intermittent service, the common areas tend to offer more reliable connections. The small pool, while modest in size, is appreciated for its heated waters and stunning sea views, providing a cozy atmosphere for relaxation.

Overall, Casa Mexicana Cozumel lives up to its four-star rating with its prime location, superior service and well-maintained facilities, making it a highly recommended option for travelers looking to enjoy the vibrant life of Cozumel while basking in comfortable and scenic accommodations.
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Hotel with Swimming Pool

Outdoor Pool

4-Star Hotel

Hotel Taking Steps Towards Sustainability

Fiesta Americana Cozumel All Inclusive

Resort in Cozumel

7.8

Good

From $241

$

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Resort with Parking

EV charging stations

Resort with All Inclusive Packages

Luxury Resort

Villablanca Garden Beach Hotel

Hotel in Cozumel

7.6

Good

From $50

$

Info Summary of reviewsVillablanca Garden Beach Hotel holds a prime location that is a significant draw for guests, particularly diving enthusiasts, due to its easy access to dive shops and the reef. Its position offers the dual benefits of tranquility, just outside the bustling city center, while remaining within close proximity to local attractions, restaurants, shopping centers and the ferry port. The serene environment combined with convenient access to town and water activities makes it a highly praised spot.

Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.

The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.

Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.

The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.

The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.

The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.

While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.

The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.

Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
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Hotel with Swimming Pool

Children's Pool Outdoor Pool

Hotel with Tennis Courts

Hotel near The Beach

Coral Princess Hotel & Dive Resort

Hotel in Cozumel

7.9

Good

From $113

$

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Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

El Cozumeleño Beach Resort - All Inclusive

Resort in Cozumel

7.3

Good

From $126

$

Info Summary of reviewsEl Cozumeleño Beach Resort - All Inclusive is renowned for its idyllic seaside location, offering guests breathtaking ocean views and spectacular sunsets. The resort is particularly favored by beachgoers and divers with easy snorkeling and diving access directly from the hotel. The serene and scenic environment, although somewhat remote from the town center, is easily accessible thanks to convenient taxi services and its proximity to the airport and ferry pier.

Guests generally appreciate the extensive outdoor spaces, including multiple pools, a mini-golf area, beach bars and various activity options, all contributing to a satisfying experience. The private beachfront area is well-maintained, providing crystal-clear waters and excellent opportunities to enjoy the rich marine life.

Breakfast at the resort receives mixed reviews but leans positively. Guests commend the selection, particularly the à la carte options, made-to-order dishes and morning fruit smoothies. Despite occasional criticisms of repetitive items and issues with service, many find the breakfast adequately convenient and enjoyable, especially when dining in the beachfront open-air restaurant.

Dinner experiences are divided. The à la carte restaurants, notably the Veranda Restaurant, are praised for their quality, gourmet offerings and excellent service, although the need for early reservations can be inconvenient. The buffet, while decent, often lacks variety and flavor, which can detract from the overall dining experience. However, some guests do find the dinner offerings to be delicious, particularly in the more exclusive dining settings.

The rooms at El Cozumeleño are a mixed experience, enjoying favorable comments for their spaciousness and magnificent ocean views. They are generally comfortable and clean, but many reviews highlight the need for renovations and modernizations due to outdated furnishings and occasional maintenance issues.

Cleanliness is a standout feature of the resort. The staff's hard work ensures that the public areas, including the lobby, pool areas, beach and large rooms, remain very clean. Despite occasional lapses in daily service or issues with dirty linens, the overall consensus is that the resort maintains a high standard of cleanliness.

The staff at the resort is generally well-regarded for being friendly, courteous and hardworking with many guests expressing appreciation for the excellent service provided by the waitstaff, bartenders and valets. However, the front desk staff occasionally receive criticism for inattentiveness and inefficiency.

Free wifi at the resort is available primarily in public areas like the lobby and pool with room connectivity being notably unreliable. This can be inconvenient for those needing consistent internet access.

The pool amenities receive positive feedback for their beauty and maintenance, although there are some issues with cleanliness and maintenance at times. Despite this, the pools are a popular feature, complemented by poolside snack bars and other recreational activities.

The beach at El Cozumeleño is highly praised for its pristine, clear waters, making it ideal for snorkeling. The well-maintained, tranquil beach is a favorite among guests, although more loungers and umbrellas would be beneficial.

Overall, the resort offers a well-rounded experience with its range of activities, clean and scenic environment and friendly staff, making it a favored destination for families and individuals seeking a relaxing and engaging beachside vacation.
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Beachfront Resort

Resort near The Beach

Family Friendly Resort

Ventanas al Mar Beach Front Cozumel

Hotel in Cozumel

8.5

Very Good

From $181

$

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Hotel with Rooms With Jacuzzi / Hot-tub

Boutique-style Hotel

Beachfront Hotel

Grand Park Royal Cozumel - All Inclusive

Resort in Cozumel

7.6

Good

From $147

$

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Beachfront Resort

Resort with All Inclusive Packages

Luxury Resort

Cozumel Palace-All Inclusive

Resort in Cozumel

8.3

Very Good

From $340

$

Info

This all-inclusive resort features luxurious accommodation in spacious and modern suites, exquisite dining options, 24-hour room service and a wide variety of water sports and activities, providing a space filled with fun and relaxation for all guests.

Summary of reviewsCozumel Palace-All Inclusive is a top-rated hotel that offers exceptional value for an all-inclusive package. Although it's an older hotel undergoing renovations, guests were impressed with the spacious, clean and modern rooms that provided great sea views. The hotel's restaurant and infrastructure also received high ratings. But what really stands out is the exceptional service provided by the friendly and helpful staff with special praise for individuals such as Hanna, Joel, Maria and Bryan. Although there were some negative comments regarding sales tactics and staff bias, the overwhelming majority of reviews highlight the outstanding service provided by the staff. Overall, guests were truly impressed by their experience at Cozumel Palace-All Inclusive and many plan on returning to this top hotel.
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5-Star Resort

Resort with All Inclusive Packages

Luxury Resort

Hotel Villas Las Anclas

Hotel in Cozumel

9.3

Excellent

From $93

$

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Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Melia Cozumel All Inclusive

Resort in Cozumel

8.0

Very Good

From $195

$

Info Summary of reviewsMelia Cozumel All Inclusive is a four-star hotel that offers great value for money. The location is praised by guests who appreciate the tranquil sandy beach with crystal clear water, providing fantastic views from the rooms. The buffet breakfast and dinner have a variety of options available and are generally of good quality. The Fish House restaurant is highly recommended, while The Mole restaurant could have room for improvement. The rooms are spacious and clean with lovely balconies and ocean views. The hotel offers excellent facilities such as fantastic pools and a private beach, ideal for both families and adults. The staff receives high praise for their friendly and helpful demeanor, making guests feel at home. Additionally, there are lots of activities and good all inclusive offers available. However, guests have suggested that improvements such as more protein options in the buffet and renovations are necessary. Overall, Melia Cozumel All Inclusive provides a comfortable and relaxing stay to its guests for an affordable price.
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Beachfront Resort

Resort near The Beach

Family Friendly Resort

Hotel La Casona Real

Hotel in Cozumel

8.0

Very Good

$

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Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

El Cid La Ceiba Beach

Resort in Cozumel

7.5

Good

From $106

$

Info Categories

Resort with All Inclusive Packages

Beachfront Resort

Resort near The Beach

Iberostar Waves Cozumel - All Inclusive

Resort in Cozumel

8.7

Very Good

From $185

$

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Resort with All Inclusive Packages

Luxury Resort

Beachfront Resort

Suites Colonial

Hotel in Cozumel

8.2

Very Good

From $57

$

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Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

The Westin Cozumel

Hotel in Cozumel

8.3

Very Good

From $194

$

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Hotel with All Inclusive Packages

Luxury Hotel

Beachfront Hotel

Allegro Cozumel All-Inclusive

Resort in Cozumel

8.0

Very Good

From $137

$

Info Summary of reviewsThe Allegro Cozumel All-Inclusive offers a highly positive and memorable vacation experience largely due to its superb beachfront location, family-friendly amenities and attentive staff. Situated on one of Cozumel's best beaches, the resort provides a serene escape with its beautiful, clean and expansive shorelines, perfect for relaxation and water sports, including scuba diving and snorkeling.

The breakfast buffet is a highlight of the culinary offerings, praised for its variety and quality, although some guests mention repetition and crowding during peak times. Dinner experiences are mixed; while the Asian and Mexican restaurants receive high praise, the Italian fare and general buffet fall short for some guests. The booking process for reservations can be cumbersome, but standout dishes and attentive buffet staff contribute positively.

Accommodations are generally clean and comfortable with bungalow-style rooms that offer a cozy charm. Some rooms may feel a bit small for larger families with minor maintenance issues such as noisy fans and outdated facilities occasionally noted. Cleanliness is consistently praised across the board, from the rooms to the common areas, contributing to a pleasant overall ambiance.

The pool area is a standout feature, especially for families, boasting multiple well-maintained pools, a water park and a jacuzzi. Guests appreciate the thoughtful layout, which includes convenient access to bars and restaurants, making it easy to transition from swimming to dining.

Staff at the resort are commended for their friendliness and attentiveness, which significantly enhances the guest experience. There are mixed reviews concerning the reception staff, but overall, the majority of the staff are seen as professional and helpful.

The complimentary Wi-Fi is generally reliable and appreciated with some minor issues of overload during peak usage times. The all-inclusive package is comprehensive and convenient, covering a variety of food and beverage options, activities and facilities.

The resort's family-friendly environment is emphasized with high praise for the water park, kid-friendly pools and children's amenities, making it an ideal destination for family vacations. Comfortable beds also receive praise, though some guests find the mattresses too firm.

In conclusion, Allegro Cozumel All-Inclusive is highly recommended for its prime beachfront location, family-friendly facilities and welcoming staff, making it an excellent choice for a relaxing and enjoyable holiday.
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Resort near The Beach

Family Friendly Resort

Resort with Swimming Pool

Children's Pool Outdoor Pool

Hotels in Cozumel