Cozumel Palace-All Inclusive
➔
➔
Please select your travel dates to see rates and availability
Info
This all-inclusive resort features luxurious accommodation in spacious and modern suites, exquisite dining options, 24-hour room service and a wide variety of water sports and activities, providing a space filled with fun and relaxation for all guests.
Summary of reviewsCozumel Palace-All Inclusive is a top-rated hotel that offers exceptional value for an all-inclusive package. Although it's an older hotel undergoing renovations, guests were impressed with the spacious, clean and modern rooms that provided great sea views. The hotel's restaurant and infrastructure also received high ratings. But what really stands out is the exceptional service provided by the friendly and helpful staff with special praise for individuals such as Hanna, Joel, Maria and Bryan. Although there were some negative comments regarding sales tactics and staff bias, the overwhelming majority of reviews highlight the outstanding service provided by the staff. Overall, guests were truly impressed by their experience at Cozumel Palace-All Inclusive and many plan on returning to this top hotel.
Categories
Luxury Resort
This all-inclusive luxury resort offers suites with ocean views, plush bedding, and in-room double whirlpool tubs. It provides 24-hour room service, world-class dining with multiple restaurants, and top-shelf drinks. Guests can enjoy complimentary non-motorized water sports and access a spa.
Resort Taking Steps Towards Sustainability
Awarded an ETIC Bronze Certification for being ethical and sustainable, this all-inclusive resort implements eco-friendly features such as conserving water and energy, limiting pollution and garbage, and supporting the protection of wildlife, biodiversity, and cultural sites. The hotel promotes a minimal carbon footprint for guest stays.
Resort for Honeymoon
This all-inclusive resort is noted as a great option for honeymoons and is ideal for snorkeling and scuba diving enthusiasts. It's within walking distance of downtown and offers exchange privileges with a sister resort in Playa del Carmen.
Resort with Spa
This all-inclusive property is listed as having a spa. The presence of a spa as an amenity allows guests to access relaxation and wellness treatments during their stay, contributing to a comprehensive vacation experience.
Family Friendly Resort
This resort caters to families with spacious suites and ocean views. It features a Kids' Club with crafts, games, and themed activities. Snorkeling enthusiasts will appreciate the direct access to a vibrant coral reef, and the all-inclusive package includes top-notch dining.
Romantic Resort
Every suite offers an ocean view and spectacular sunsets, along with plush beds and whirlpool tubs. The resort is known as the best all-inclusive on the island for couples, offering a haven for divers and snorkelers. It provides luxury accommodations and a world of flavors with its international cuisine.
Resort near Nightlife Spots
Located close to the main square, it offers easy access to the vibrant nightlife on Rafael E. Melgar Street. All-inclusive perks mean drinks are readily available, enhancing the party atmosphere.
Resort with Swimming Pool
The hotel features an infinity pool with panoramic views and a swim-up bar, providing a luxurious and convenient poolside experience. The attentive service and high-quality amenities enhance the overall pool experience.
Indoor Pool Pool Swim Up Bar Outdoor Pool
Business Resort
This hotel is listed among Cozumel's convention center hotels, suggesting it may offer facilities suitable for business travelers.
Resort with Gym
Offers an oceanfront location with family-friendly activities and relaxing spa treatments. Has an on-site state-of-the-art fitness center and swimming pools.
Resort with All Inclusive Packages
Offers luxurious accommodations, exceptional service, and is known as one of the best all-inclusive resorts in Cozumel for families, couples, and divers. It features spacious suites, ocean views, and activities for all ages, including a Kids' Club.
5-Star Resort
Offers excellent food, a beautiful beach, and spacious family suites. It provides a more intimate, high-end experience with great service and a variety of gourmet dining options. It is also a top-rated luxury all inclusive resort for families and couples alike.
Resort with Outdoor Pool
As an all-inclusive resort, Cozumel Palace provides multiple outdoor pools and direct beach access. The resort offers a variety of activities and amenities suitable for families and couples.
Resort with Swim Up Bar
All-inclusive resort with a swim-up bar. Offers luxurious accommodations and excellent service. Located close to the city center.
Resort with Indoor Pool
This resort offers both indoor and outdoor pools, including a children's swimming area. It features a spa and gym, indicating a comprehensive wellness facility that includes a well-maintained indoor pool for relaxation and recreation.
Accessible Resort
Guest Reviews
If you're looking for a spacious room with a nice sea view, Cozumel Palace-All Inclusive might be the right choice for you. Although it's an older hotel and there might be some noise from the ongoing renovations, the rooms are very clean and modern. The hotel staff is also friendly and helpful. While some guests mentioned issues with the comfort of the beds, most reviews praised the cleanliness and overall quality of the rooms. Plus, the hotel restaurant is also highly rated. Overall, if you want a comfortable stay in a clean and spacious room with great views, Cozumel Palace-All Inclusive could be a great option for your next vacation.
Cozumel Palace-All Inclusive is known for its exceptional, friendly service and great staff. Many guests were impressed with the phenomenal service provided by the attentive and effective staff. Special shoutouts were given to staff members such as Hanna from the restaurant and Joel at reception for their outstanding service. Maria and Bryan were also highlighted for their great work at the Mexican food restaurant.
Although some guests had issues with staff not being accommodating, the majority of reviews praise the attentive and friendly staff. The main asset of this resort seems to be the people who work there. Guests were impressed with the outstanding service they received and commented on how everyone was very helpful, friendly and handsome.
However, there were a few negative comments regarding high-pressure sales tactics and incidents of staff skipping people of color or pressuring them. Despite this, the majority of reviews highlight the amazing staff and their attentive service.
Aside from the staff, guests also appreciated the excellent infrastructure and good location. Overall, Cozumel Palace-All Inclusive is a great choice for those looking for a relaxing getaway with exceptional service provided by a friendly and helpful staff.
Cozumel Palace-All Inclusive is truly a gem that exceeded expectations according to guest reviews. It provides exceptional value for an all-inclusive package and the people who work there are worth mentioning. The hotel is classy and provides exceptional facilities and services making it one of the best in its class. It’s a good place to have a relaxing weekend while enjoying the top-notch amenities. Guests left the hotel impressed and have already committed to returning to this top hotel.
Location Show Map
Rooms
Staff
Although some guests had issues with staff not being accommodating, the majority of reviews praise the attentive and friendly staff. The main asset of this resort seems to be the people who work there. Guests were impressed with the outstanding service they received and commented on how everyone was very helpful, friendly and handsome.
However, there were a few negative comments regarding high-pressure sales tactics and incidents of staff skipping people of color or pressuring them. Despite this, the majority of reviews highlight the amazing staff and their attentive service.
Aside from the staff, guests also appreciated the excellent infrastructure and good location. Overall, Cozumel Palace-All Inclusive is a great choice for those looking for a relaxing getaway with exceptional service provided by a friendly and helpful staff.
5 Star
Yes, Cozumel Palace-All Inclusive has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Cozumel Palace-All Inclusive.
No, Cozumel Palace-All Inclusive doesn't allow dogs.
No, parking facilities aren't available at Cozumel Palace-All Inclusive.
Yes, Cozumel Palace-All Inclusive has a gym.
Location Show Map
More Options
