Despite being a listed building without a lift, this hotel offers four ground floor rooms accessible via a back door providing step-free access. Two of these rooms have wet rooms.
Summary of reviews related to the 'Accessible' category
Hotel Cromwell Stevenage boasts a charming and character-rich ambiance appreciated by many guests. However, the hotel's accessibility for individuals with disabilities remains a notable concern. The primary challenge highlighted is the absence of a lift, making the multiple staircases throughout the hotel difficult to navigate for those with mobility issues. Some rooms are situated at distant and inconvenient locations, often requiring a substantial walk from the reception, which can be strenuous for older guests or those with disabilities.
There is a distinct lack of wheelchair-accessible rooms and facilities, including an awkwardly positioned accessible toilet. Guests have reported that access routes can feel like a maze with many steps to traverse to reach their rooms. Additionally, some rooms' access points are not straightforward, requiring specific keys, adding to the inconvenience.
In summary, while the hotel's historical charm and character are attractive features, potential guests with mobility challenges should be aware of the accessibility issues and consider whether these might impact their stay.
Holiday Inn Stevenage by IHG, enjoys a highly favorable reputation among travelers, characterized by excellent service, modern amenities and a central location. Situated just a 10-minute walk from Stevenage train station, the hotel's accessibility is a significant plus. Guests find the proximity to the town center, local shops and various amenities convenient, along with easy access to London and notable nearby sites like Stevenage's old town and Knebworth House. The hotel also offers a clean, modern and comfortable environment.
The breakfast experience at the hotel stands out, praised for its quality, variety and friendly service. Described as first-class and exceptional, the buffet provides plentiful options, including gluten-free choices, in a modern and inviting area. While some minor improvements regarding temperature and variety have been suggested, the general consensus is highly positive.
Dining at the hotel provides a mixed bag of experiences. While many commend the food quality and prompt service, some find the meals overpriced or of variable quality. Nevertheless, the restaurant staff’s helpfulness and the pleasant dining environment often receive praise.
Rooms at the hotel are a highlight, noted for their cleanliness, spaciousness and modern, stylish décor. Guests appreciate the comfortable beds, good-sized bathrooms and well-laid-out spaces. Despite occasional minor issues like dated elements or limited TV channels, the overall feedback is overwhelmingly positive, emphasizing comfort and reliability.
Cleanliness across the hotel is highly commended with rooms and common areas consistently described as very clean and well-maintained. Housekeeping services are efficient, maintaining a high standard of hygiene.
The staff at Holiday Inn Stevenage significantly enhance the guest experience with their politeness, friendliness and professional demeanor. From the reception to the kitchen staff, guests frequently praise their attentiveness and customer care, contributing to a welcoming atmosphere throughout the hotel. Instances of staff going above and beyond to ensure a pleasant stay are commonly reported.
The wifi at the hotel is generally regarded as fast and reliable, though a few reviews note occasional slow speeds in certain rooms. Parking poses some challenges with limited spaces and a £12 per night charge, though guests appreciate the proximity and occasional discounts available.
The hotel proves to be family-friendly with good breakfast choices, accommodating room arrangements and a welcoming environment for children. Business travelers also favor the hotel, citing excellent conference facilities and a conducive work environment, despite occasional noise disturbances.
In summary, Holiday Inn Stevenage lives up to its four-star rating by offering modern comforts, excellent service and value for money, making it an attractive choice for both leisure and business travelers.
Summary of reviews related to the 'Accessible' category
Holiday Inn Express Stevenage offers a range of accessible facilities that cater well to guests with disabilities. The hotel is equipped with lifts, spacious rooms suitable for wheelchairs and well-designed disabled facilities, including good handrails in the showers and open wet rooms. Many guests found the hotel to be disabled-friendly with easy access and good accessibility throughout the property.
There are specific disabled bays next to the hotel, although opinions vary on the convenience of their location for those with limited mobility. Some guests appreciated the Blue Badge parking near the fire exit, while others found the disabled parking to be less ideally situated.
The ground floor rooms, designated as accessible, were generally well-received for their spaciousness and ease of access, although one wheelchair user noted the location of the accessible rooms made little sense. A minor drawback mentioned was the only availability of double beds in the disabled access rooms.
Despite a mix-up at check-in for some, these issues were resolved efficiently by the staff. Additional amenities such as free transport and the potential for a shuttle service were suggested to further enhance accessibility.
Overall, the hotel is considered clean and easy to navigate for disabled guests with good facilities that make it a viable option for travelers with disabilities.
Overlooking the Letchworth Golf Course, the 4-star Mercure Hotel offers high class amenities and full pampering services at its own state-of-the-art spa.
Summary of reviews
voco Letchworth Hall by IHG is a charming and historic property located in a quiet area with picturesque surroundings. The hotel offers great leisure facilities including access to a gym and spa next door and ample free parking. While the breakfast and dinner have received mixed reviews, the staff are widely praised for their friendliness and helpfulness. The rooms are in need of upgrading and some guests have reported cleanliness issues. However, the hotel's historic feel and character are appreciated by many. Overall, voco Letchworth Hall by IHG is a good choice for those looking for a peaceful getaway with great leisure facilities and a rich history.
Categories
Accessible
Golf
Historic
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-12 out of 12 hotels in and around Cottered