Holiday Inn Stevenage by IHG
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Summary of reviewsHoliday Inn Stevenage by IHG, enjoys a highly favorable reputation among travelers, characterized by excellent service, modern amenities and a central location. Situated just a 10-minute walk from Stevenage train station, the hotel's accessibility is a significant plus. Guests find the proximity to the town center, local shops and various amenities convenient, along with easy access to London and notable nearby sites like Stevenage's old town and Knebworth House. The hotel also offers a clean, modern and comfortable environment.
The breakfast experience at the hotel stands out, praised for its quality, variety and friendly service. Described as first-class and exceptional, the buffet provides plentiful options, including gluten-free choices, in a modern and inviting area. While some minor improvements regarding temperature and variety have been suggested, the general consensus is highly positive.
Dining at the hotel provides a mixed bag of experiences. While many commend the food quality and prompt service, some find the meals overpriced or of variable quality. Nevertheless, the restaurant staff’s helpfulness and the pleasant dining environment often receive praise.
Rooms at the hotel are a highlight, noted for their cleanliness, spaciousness and modern, stylish décor. Guests appreciate the comfortable beds, good-sized bathrooms and well-laid-out spaces. Despite occasional minor issues like dated elements or limited TV channels, the overall feedback is overwhelmingly positive, emphasizing comfort and reliability.
Cleanliness across the hotel is highly commended with rooms and common areas consistently described as very clean and well-maintained. Housekeeping services are efficient, maintaining a high standard of hygiene.
The staff at Holiday Inn Stevenage significantly enhance the guest experience with their politeness, friendliness and professional demeanor. From the reception to the kitchen staff, guests frequently praise their attentiveness and customer care, contributing to a welcoming atmosphere throughout the hotel. Instances of staff going above and beyond to ensure a pleasant stay are commonly reported.
The wifi at the hotel is generally regarded as fast and reliable, though a few reviews note occasional slow speeds in certain rooms. Parking poses some challenges with limited spaces and a £12 per night charge, though guests appreciate the proximity and occasional discounts available.
The hotel proves to be family-friendly with good breakfast choices, accommodating room arrangements and a welcoming environment for children. Business travelers also favor the hotel, citing excellent conference facilities and a conducive work environment, despite occasional noise disturbances.
In summary, Holiday Inn Stevenage lives up to its four-star rating by offering modern comforts, excellent service and value for money, making it an attractive choice for both leisure and business travelers.
Categories
The breakfast experience at the hotel stands out, praised for its quality, variety and friendly service. Described as first-class and exceptional, the buffet provides plentiful options, including gluten-free choices, in a modern and inviting area. While some minor improvements regarding temperature and variety have been suggested, the general consensus is highly positive.
Dining at the hotel provides a mixed bag of experiences. While many commend the food quality and prompt service, some find the meals overpriced or of variable quality. Nevertheless, the restaurant staff’s helpfulness and the pleasant dining environment often receive praise.
Rooms at the hotel are a highlight, noted for their cleanliness, spaciousness and modern, stylish décor. Guests appreciate the comfortable beds, good-sized bathrooms and well-laid-out spaces. Despite occasional minor issues like dated elements or limited TV channels, the overall feedback is overwhelmingly positive, emphasizing comfort and reliability.
Cleanliness across the hotel is highly commended with rooms and common areas consistently described as very clean and well-maintained. Housekeeping services are efficient, maintaining a high standard of hygiene.
The staff at Holiday Inn Stevenage significantly enhance the guest experience with their politeness, friendliness and professional demeanor. From the reception to the kitchen staff, guests frequently praise their attentiveness and customer care, contributing to a welcoming atmosphere throughout the hotel. Instances of staff going above and beyond to ensure a pleasant stay are commonly reported.
The wifi at the hotel is generally regarded as fast and reliable, though a few reviews note occasional slow speeds in certain rooms. Parking poses some challenges with limited spaces and a £12 per night charge, though guests appreciate the proximity and occasional discounts available.
The hotel proves to be family-friendly with good breakfast choices, accommodating room arrangements and a welcoming environment for children. Business travelers also favor the hotel, citing excellent conference facilities and a conducive work environment, despite occasional noise disturbances.
In summary, Holiday Inn Stevenage lives up to its four-star rating by offering modern comforts, excellent service and value for money, making it an attractive choice for both leisure and business travelers.
Business Hotel
This Holiday Inn offers standard business amenities and services, making it a suitable option for business travelers in Stevenage.
Hotel with Parking
This hotel offers on-site parking facilities. Discounted rates are also available at nearby off-site car parks with validation at reception.
Hotel near Golf Courses
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Holiday Inn Stevenage by IHG, boasts a very convenient and central location, making it an excellent choice for travelers. Positioned just a 10-minute walk from the Stevenage train station, it provides easy access to major transport links and nearby areas, including London. Guests appreciate its proximity to the town center, local shops and a variety of amenities. The hotel is also close to Stevenage's old town, football ground, theatre and leisure centers, offering convenient options for shopping and dining.
For those visiting family or attending events, the location is ideal with Stevenage village and Knebworth House being close by. The hotel is described as being clean with modern decor and offering great value for money. Its accessibility from the station, coupled with a good car park, further adds to its appeal.
Despite the overall favorable location, some reviews mention that the surrounding area might not feel entirely safe at night. Nevertheless, the central and accessible positioning of the hotel, combined with its clean and comfortable environment, makes it a strong choice for visitors to Stevenage.
The breakfast experience at Holiday Inn Stevenage by IHG, consistently earns high praise from guests. Many highlight the excellent quality, describing it as first class, amazing, superb and exceptional. Words like great, wonderful and fantastic frequently come up, emphasizing guests' overall satisfaction. The variety at the breakfast buffet with plentiful and tasty options, is highly appreciated, especially for offering gluten-free choices. Guests note that the breakfast area is modern and cozy and the service from the breakfast staff is often described as friendly and helpful.
Nevertheless, a few reviews mention areas for improvement. While many found the selection to be excellent, some guests felt it lacked variety or could benefit from more cold meat and cheese choices. There were occasional complaints about the temperature of the cooked items with some indicating their food was not hot enough or had become cold. Despite these minor issues, the general consensus is that the breakfast at Holiday Inn Stevenage significantly enhances the guest experience with its quality, variety and friendly service.
Holiday Inn Stevenage offers a dining experience that receives mixed reviews from guests. Many highlight the positive aspects, praising the food as good, excellent and even sumptuous. The breakfast and evening meals frequently receive commendations for quality with food orders being delivered swiftly and a good variety of dishes available. The restaurant service is frequently noted as great with helpful and accommodating staff contributing to an overall pleasant dining atmosphere.
However, some guests find the food to be overpriced and of variable quality with a few menu items described as tasteless or disappointing. Several diners also mention the lack of atmosphere in the bar area and the expensive prices for alcoholic drinks. While some guests enjoyed their dinner with a good selection on the menu, others were less impressed, describing the meals as pretty standard or just okay.
Overall, the restaurant at Holiday Inn Stevenage provides a satisfactory dining experience with standout dishes and excellent service, though it may not consistently meet the expectations of all its guests.
The rooms at Holiday Inn Stevenage by IHG, receive high praise for their cleanliness, spaciousness and comfort. Guests consistently note that the rooms are tidy and very clean, often highlighting the modern and stylish décor. Many reviewers appreciated the generous size of both the rooms and the bathrooms, describing them as spacious, large and well laid out. The bathrooms are frequently mentioned as modern and very clean with good facilities.
The hotel offers a variety of room types, including family and deluxe rooms, which guests found to be lovely and well-suited for both short stays and working needs with amenities like desks and ample room. The rooms are described as bright, modern and equipped with everything needed for a comfortable stay. The hotel's ability to provide a quiet and peaceful environment also stands out.
Though there are occasional mentions of dated elements and minor issues such as dust, used items left behind or limited TV channels, the overall feedback suggests that these are exceptions rather than the rule. The positive experiences far outweigh the negatives with many guests highly satisfied with the room standards, cleanliness and overall comfort, making it a reliable choice for travelers.
At the Holiday Inn Stevenage by IHG, the beds generally receive positive feedback for their comfort. Guests frequently highlight the beds as very comfortable with many describing a great night’s sleep due to the comfy mattresses and clean bed linen. The rooms often feature good-sized and even large beds, which guests appreciate, contributing to the overall sense of comfort.
However, opinions on the firmness of the beds vary. While many guests find the beds to be very comfortable, there are others who feel that the beds are too hard or firm. In some instances, guests noted issues like a spring poking through the mattress or the beds coming apart, which detracted from their experience.
Additionally, there were occasional concerns about cleanliness and room arrangements, such as finding hair in the bed or receiving twin beds instead of a double room as booked. Despite these varied experiences, the general consensus indicates that the hotel offers a solid option for a restful night, particularly highlighted by the frequent mentions of comfortable sleep and cozy bedding.
Holiday Inn Stevenage by IHG, receives overwhelmingly positive feedback for its cleanliness. Guests frequently describe the hotel as very clean with modern and tidy rooms that are both spacious and comfortable. The rooms are often noted for being exceptionally clean and fresh, contributing to a pleasant and hygienic stay. Housekeeping services are praised for maintaining cleanliness without being intrusive.
Many reviews highlight the spotless condition of the hotel, from the hallways to the common areas and commend the clean and new decor. The bathrooms, while generally clean, occasionally receive mixed feedback regarding their upkeep.
Despite a few isolated incidents of lapses in cleanliness, such as overlooked areas in the bathroom or issues with room readiness, the hotel is largely appreciated for its well-maintained environment. Overall, guests find the Holiday Inn Stevenage to be a clean, comfortable and modern place to stay.
At Holiday Inn Stevenage by IHG, the staff consistently leave a positive impression on guests, which significantly enhances the overall experience of staying there. The hotel boasts a team that is polite, welcoming and attentive, ensuring every guest feels right at home. The positive phrases about the staff are abundant with many describing them as friendly, accommodating and entertaining. From efficient receptionists to helpful bar and restaurant staff, the team shows great professionalism and customer care.
Particularly notable are the reception staff, who are often mentioned for their excellence and friendly demeanor, making the check-in process smooth and pleasant. Many guests commend the staff's ability to handle requests competently and their overall effectiveness in delivering great customer service. The kitchen staff also receive praise for their attentiveness and helpfulness, especially during breakfast service.
Despite a few isolated criticisms, such as lacking communication about fire alarm tests or issues with specific members, the overwhelming majority of reviews highlight the staff’s warmth and efficiency. Guests frequently mention being looked after very well with several noting that the staff went above and beyond normal service requirements to ensure a pleasant stay. The friendly interactions extend beyond transactional exchanges, fostering a welcoming atmosphere throughout the hotel.
In summary, Holiday Inn Stevenage's staff play a crucial role in creating a delightful and memorable guest experience through their professionalism, friendliness and exceptional customer service.
The wifi experience at Holiday Inn Stevenage by IHG, shows a range of guest sentiments with many noting positive aspects. Several guests described the wifi as very quick, excellent, fast and pleasant, highlighting its high-speed connection and easy access. The ease of connecting to the wifi was also frequently mentioned, suggesting a user-friendly experience. However, a few reviews pointed out slower speeds and weak signals, particularly in certain rooms. Overall, the wifi generally seems to perform well, providing a satisfactory internet experience for most guests.
Visitors to the Holiday Inn Stevenage by IHG, have shared varying opinions on the parking situation at the venue. While there are praises for the good parking availability and the convenience of parking being situated close to the hotel, the majority of feedback points to some challenges. The most frequent concern is the limited number of parking spaces, making it difficult to find a spot, particularly during busy periods. Guests often find the small car park full and some describe the parking system as confusing.
Paying for parking emerges as a significant downside for many with several reviews highlighting the £12 charge per night as being on the expensive side. Some mention that alternative parking is available across the road, though it can only be accessed by underpass, which might not be convenient for everyone.
Despite these concerns, there are mentions of discounted parking options, which could be beneficial for savvy parkers. Nevertheless, the general consensus implies that the parking situation requires improvement with the costs and limited availability being the primary points of contention.
Holiday Inn Stevenage by IHG, offers a welcoming environment for families. It is considered child-friendly, ensuring that young visitors can enjoy various facilities, including an available playground. Families appreciate the good breakfast choices, which make mornings more enjoyable. The hotel has good family rooms and makes efforts to accommodate family groups together. The ease of stay, the convenience of booking multiple rooms and the provision of car seats add to the overall family-friendly experience. The hotel provides a good base for family outings, despite any distance from specific events.
The Holiday Inn Stevenage by IHG, truly lives up to its four-star rating, offering a commendable blend of modernity and comfort. Guests praised the striking Swedish modern style of the common areas and were equally impressed with the modern and nice rooms. The hotel maintains the high standards expected from the Holiday Inn brand, providing excellent value for its affordable pricing.
The service provided by the staff has been consistently described as four-star with multiple reviews highlighting the extraordinary level of care that exceeded expectations. The overall experience at the hotel has been highly satisfactory with several guests expressing their pleasure and even recommending the hotel to others. From the decor to the hospitality, the Holiday Inn Stevenage proves itself deserving of its four-star status.
Holiday Inn Stevenage by IHG, is highly favored by business travelers for its modern facilities and suitability for business trips. With excellent conference amenities and a well-equipped business center, it is considered the best business hotel in town by many. Guests often experience very comfortable stays and find the environment conducive to project work. While the hotel generally meets expectations, there have been occasional noise disturbances, particularly in rooms situated above event venues. Despite this, it remains a recommended choice for business travelers, offering good rooms for rest and effective service for early check-ins.
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Location
For those visiting family or attending events, the location is ideal with Stevenage village and Knebworth House being close by. The hotel is described as being clean with modern decor and offering great value for money. Its accessibility from the station, coupled with a good car park, further adds to its appeal.
Despite the overall favorable location, some reviews mention that the surrounding area might not feel entirely safe at night. Nevertheless, the central and accessible positioning of the hotel, combined with its clean and comfortable environment, makes it a strong choice for visitors to Stevenage.
Breakfast
Nevertheless, a few reviews mention areas for improvement. While many found the selection to be excellent, some guests felt it lacked variety or could benefit from more cold meat and cheese choices. There were occasional complaints about the temperature of the cooked items with some indicating their food was not hot enough or had become cold. Despite these minor issues, the general consensus is that the breakfast at Holiday Inn Stevenage significantly enhances the guest experience with its quality, variety and friendly service.
Dinner
However, some guests find the food to be overpriced and of variable quality with a few menu items described as tasteless or disappointing. Several diners also mention the lack of atmosphere in the bar area and the expensive prices for alcoholic drinks. While some guests enjoyed their dinner with a good selection on the menu, others were less impressed, describing the meals as pretty standard or just okay.
Overall, the restaurant at Holiday Inn Stevenage provides a satisfactory dining experience with standout dishes and excellent service, though it may not consistently meet the expectations of all its guests.
Rooms
The hotel offers a variety of room types, including family and deluxe rooms, which guests found to be lovely and well-suited for both short stays and working needs with amenities like desks and ample room. The rooms are described as bright, modern and equipped with everything needed for a comfortable stay. The hotel's ability to provide a quiet and peaceful environment also stands out.
Though there are occasional mentions of dated elements and minor issues such as dust, used items left behind or limited TV channels, the overall feedback suggests that these are exceptions rather than the rule. The positive experiences far outweigh the negatives with many guests highly satisfied with the room standards, cleanliness and overall comfort, making it a reliable choice for travelers.
Beds
However, opinions on the firmness of the beds vary. While many guests find the beds to be very comfortable, there are others who feel that the beds are too hard or firm. In some instances, guests noted issues like a spring poking through the mattress or the beds coming apart, which detracted from their experience.
Additionally, there were occasional concerns about cleanliness and room arrangements, such as finding hair in the bed or receiving twin beds instead of a double room as booked. Despite these varied experiences, the general consensus indicates that the hotel offers a solid option for a restful night, particularly highlighted by the frequent mentions of comfortable sleep and cozy bedding.
Cleanliness
Many reviews highlight the spotless condition of the hotel, from the hallways to the common areas and commend the clean and new decor. The bathrooms, while generally clean, occasionally receive mixed feedback regarding their upkeep.
Despite a few isolated incidents of lapses in cleanliness, such as overlooked areas in the bathroom or issues with room readiness, the hotel is largely appreciated for its well-maintained environment. Overall, guests find the Holiday Inn Stevenage to be a clean, comfortable and modern place to stay.
Staff
Particularly notable are the reception staff, who are often mentioned for their excellence and friendly demeanor, making the check-in process smooth and pleasant. Many guests commend the staff's ability to handle requests competently and their overall effectiveness in delivering great customer service. The kitchen staff also receive praise for their attentiveness and helpfulness, especially during breakfast service.
Despite a few isolated criticisms, such as lacking communication about fire alarm tests or issues with specific members, the overwhelming majority of reviews highlight the staff’s warmth and efficiency. Guests frequently mention being looked after very well with several noting that the staff went above and beyond normal service requirements to ensure a pleasant stay. The friendly interactions extend beyond transactional exchanges, fostering a welcoming atmosphere throughout the hotel.
In summary, Holiday Inn Stevenage's staff play a crucial role in creating a delightful and memorable guest experience through their professionalism, friendliness and exceptional customer service.
Wi-Fi
Parking
Paying for parking emerges as a significant downside for many with several reviews highlighting the £12 charge per night as being on the expensive side. Some mention that alternative parking is available across the road, though it can only be accessed by underpass, which might not be convenient for everyone.
Despite these concerns, there are mentions of discounted parking options, which could be beneficial for savvy parkers. Nevertheless, the general consensus implies that the parking situation requires improvement with the costs and limited availability being the primary points of contention.
Family
4 Star
The service provided by the staff has been consistently described as four-star with multiple reviews highlighting the extraordinary level of care that exceeded expectations. The overall experience at the hotel has been highly satisfactory with several guests expressing their pleasure and even recommending the hotel to others. From the decor to the hospitality, the Holiday Inn Stevenage proves itself deserving of its four-star status.
Business
No, Holiday Inn Stevenage by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Stevenage by IHG.
No, Holiday Inn Stevenage by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Stevenage by IHG.
Yes, Holiday Inn Stevenage by IHG has a gym.
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