Moose Hotel and Suites, centrally located on Banff Avenue, offers guests an exceptional base for exploring Banff. The prime location allows for convenient access to the town's main attractions, restaurants, shops and bars, all within walking distance. The hotel’s rooftop pool with breathtaking mountain views and multiple pool facilities, including heated indoor and outdoor pools, add to its appeal, providing an exceptional way to relax after a day of sightseeing or skiing.
Visitors frequently commend the hotel's breakfast options at Pacini, the on-site Italian restaurant, noting the delicious offerings such as goat cheese and mushroom eggs Benedict. Although some guests mentioned breakfast is not included in the room rate, the overall consensus is positive, appreciating the convenience and quality of meals. The restaurant also receives good reviews for dinner with guests enjoying the great service, delicious food and a convivial atmosphere, particularly in the fireplace lounge.
The rooms at Moose Hotel and Suites are consistently praised for their spaciousness, modern design and cleanliness. Guests find the suites comfortable and well-equipped, often featuring amenities like fireplaces, balconies and large windows with mountain views. While there are occasional mentions of the need for better lighting or minor updates, the overall sentiment towards the accommodations is positive, contributing to a pleasant stay.
The hotel's cleanliness is another highlight with guests describing the rooms and facilities as tidy and well-maintained. Despite a few isolated issues, such as overlooked cleaning areas, the property is generally seen as spotlessly clean, adding to the comfort of the stay.
The staff at Moose Hotel and Suites are frequently lauded for their friendly, helpful and professional demeanor. From the reception to housekeeping, the staff's exceptional service ensures guests feel welcomed and well-cared-for throughout their stay. This friendly and professional service significantly enhances the overall guest experience.
Spa facilities at the hotel offer a top-notch experience with fantastic rooftop hot tubs providing beautiful mountain views. The spa area includes clean pools, a cozy sauna and lovely jacuzzi options, contributing to a tranquil and relaxing atmosphere. Although some guests find spa services a bit pricey, the overall feedback is positive, highlighting the excellent amenities.
The hotel's gym, while modest in size, provides essential workout equipment and a relaxing sauna, meeting the needs of guests looking for a convenient fitness option.
Parking at the hotel receives praise for its convenience with complimentary underground parking and ample free EV charging stations. Despite occasional mentions of narrow parking spaces, the parking facilities are generally appreciated for their easy access and convenience.
Families find the hotel particularly welcoming, thanks to the spacious suites equipped with well-furnished kitchens, making it an ideal choice for stays with children.
Overall, Moose Hotel and Suites stands out for its prime location, excellent service, cleanliness and array of amenities, making it a highly recommended choice for travelers visiting Banff.
The Best Western Plus Banff International Lodge in Banff receives high praise for its convenient and quiet location, providing easy access to downtown and its attractions. Guests appreciate the walking distance to shops and restaurants while benefiting from a quieter environment. The presence of underground parking adds further convenience.
The breakfast offerings are generally well-received with many guests appreciating the variety and quality of hot options. However, the breakfast room is often described as cramped and some guests suggest expanding the selection to include more vegan options and fresh fruits. Despite these critiques, the breakfast is viewed as a positive aspect of the stay.
The rooms at the lodge are spacious, clean and comfortably furnished. Guests frequently highlight the modern decor and practical amenities like fridges and coffee-making facilities. Some rooms offer stunning mountain views, which further enhance the experience. While there are occasional complaints about maintenance issues and noise insulation, the overall sentiment is positive.
Cleanliness is another strong point for the hotel with rooms and common areas well-maintained and tidy. The staff are commended for their friendliness and professionalism, contributing to a welcoming atmosphere. Although there are minor issues with inconsistent housekeeping, the general consensus is that the lodge maintains high standards of cleanliness.
The hotel provides reliable and stable free wifi, which most guests find satisfactory for their needs. The pool area, featuring an indoor hot tub, is lauded for being clean and relaxing, though it can be on the smaller side.
Families find the hotel particularly accommodating with spacious rooms and a family-friendly pool area. The beds are widely reported to be comfortable and clean, contributing to restful sleep for guests.
Parking receives mixed reviews; the free underground parking is appreciated for its security and convenience, though the limited space can be challenging for larger vehicles.
As a three-star hotel, the Best Western Plus Banff International Lodge offers good value for money with reliable facilities and services. The jacuzzis and hot tubs add a relaxing touch to the stay. Overall, the hotel is a commendable choice for a comfortable and convenient stay in Banff with room for minor improvements.
Lake Louise Inn is centrally situated within the picturesque surroundings of Lake Louise, making it an ideal base for exploring the renowned Alberta region. Its location provides convenient proximity to iconic spots like Lake Louise and Lake Moraine, as well as local shops, cafes and restaurants. Guests particularly appreciate the easy access to ski resorts, hiking trails and a complimentary ski shuttle service, which ensures hassle-free transportation to winter sports activities.
The inn receives positive feedback for its breakfast offerings with a variety of quality options such as fresh fruits and a Belgian waffle station. The breakfast service is noted for its friendly and efficient staff. Some drawbacks include the cost, as breakfast is not included in the room price and the need for more vegetarian options. Despite these concerns, the overall experience remains favorable.
Dinner at Lake Louise Inn's various restaurants garners positive reviews for the quality and taste of the food. The Legend Restaurant, Timberwolf and pizza spots are particularly praised. While some guests experienced long wait times or occasional closures, the variety and quality generally satisfy diners. The staff's friendliness and the convenient on-site dining further enhance the experience.
Room reviews are mixed with many guests appreciating the cleanliness, comfort and spaciousness, especially of the renovated suites. However, some rooms are described as outdated, small and in need of refurbishment. Noise issues and a lack of basic amenities in certain rooms are common complaints. Nonetheless, the scenic mountain views and cozy atmospheres in some accommodations are noted highlights.
Cleanliness at the inn receives mostly positive feedback with many guests finding their rooms spotless and well-maintained. Despite some reports of outdated furnishings and occasional cleanliness issues in older rooms, the overall sentiment reflects a clean and hygienic property.
The staff at Lake Louise Inn are frequently praised for their exceptional service and friendliness. Guests commend the front desk staff for their efficiency and helpfulness, alongside positive interactions with housekeeping and restaurant personnel. The staff’s attentiveness and welcoming nature significantly enhance the overall guest experience.
The complimentary WiFi service offers mixed results. While some guests report strong, reliable connections, others experience poor, inconsistent access, particularly in guest rooms. Reviews suggest that connectivity issues may require guests to use the lobby for a better signal.
The gym receives general approval for being well-equipped and suitable for workouts. Despite its small size, the gym's cleanliness, variety of equipment and integration with other amenities like the pool contribute to a positive guest experience.
The inn's pool area is widely praised, featuring a clean, spacious indoor heated pool, multiple hot tubs and a family-friendly atmosphere. Although peak times can lead to crowding and occasional maintenance downtime, the pool area remains a notable highlight.
Parking at Lake Louise Inn is favorably reviewed with ample, free parking available. While some guests find parking areas tight or icy, the convenience and accessibility, along with the free parking benefit, are appreciated.
Families find the inn particularly accommodating with spacious rooms, kid-friendly amenities like the pool and mini-golf course and practical features such as bunk beds and kitchenettes. The variety of activities available ensures an engaging stay for guests of all ages.
In summary, Lake Louise Inn offers a scenic and convenient location, generally positive dining experiences, exemplary staff service and a range of family-friendly amenities. While certain areas require updates and more consistent WiFi, the overall guest experience benefits from the picturesque setting, clean accommodations and welcoming atmosphere.
The Banff Caribou Lodge and Spa is highly regarded for its prime location, providing easy access to the vibrant heart of Banff. Guests appreciate the lodge's proximity to Banff Avenue, downtown amenities, ski shuttles and trails, which make exploring the town and engaging in outdoor activities convenient. The beautiful, quiet surroundings offer peaceful retreats with the added advantage of free underground parking and nearby bus services.
Dining at the lodge is a standout experience, especially at The Keg restaurant. Guests frequently praise the delicious and high-quality breakfast and dinner options, commending the relaxing atmosphere, excellent meals and friendly staff. While breakfast is not included in the room rate and there are occasional organizational issues, the overall consensus is positive with the restaurant adding significant value to the stay.
The rooms are generally appreciated for their cozy and comfortable feel, featuring clean and spacious accommodations with large, comfortable beds and useful amenities like a TV, coffee maker and fridge. However, some guests mention that the rooms can be small and dark with issues in temperature regulation and noise insulation. Nonetheless, the comfort and rustic feel of the rooms, combined with the helpful staff, leave a favorable impression.
Cleanliness at the Banff Caribou Lodge and Spa is mostly regarded positively with guests noting clean, well-maintained rooms and a pleasant atmosphere. Some minor issues in communal areas and occasional cleanliness lapses are noted but do not significantly detract from the overall experience.
The lodge's staff receives high praise for their friendliness and attentiveness, enhancing the positive atmosphere and overall guest experience. While there are occasional inconsistencies, the majority of feedback highlights the team's exceptional service and hospitality.
Amenities such as the spa and gym also contribute to the lodge's appeal. The on-site Red Earth Spa is lauded for its quality services, clean and cozy atmosphere and superb facilities, making it a central part of a relaxing stay. The gym, although small and in need of some updates, is generally appreciated for its availability and functional equipment.
The pool facilities, particularly the hot pool, are a popular feature with guests enjoying the relaxing soak. However, some concerns about high chlorine levels and occasional maintenance issues are noted.
Parking at the lodge is convenient and valued with guests frequently highlighting the free, secure underground garage. Although there are occasional issues with ventilation, cleanliness and space, the overall feedback on parking is positive.
For ski enthusiasts, the lodge's location offers convenient access to nearby ski resorts with ski shuttles and buses easily accessible. Ski lockers and a ski room add to the convenience, making it an attractive choice for winter sports lovers.
In summary, the Banff Caribou Lodge and Spa provides a well-rounded and enjoyable stay with its prime location, excellent dining, comfortable rooms and friendly staff standing out as major highlights.
Tunnel Mountain Resort is widely celebrated for its exceptional location, providing a perfect balance of tranquility and accessibility. Nestled on Tunnel Mountain, the resort is conveniently close to downtown Banff, offering easy access to popular attractions via a complimentary shuttle bus. Guests praise the serene setting, beautiful natural scenery, peaceful ambiance and stunning mountain views from private balconies.
The resort’s rooms and cabins are lauded for being spacious, clean and well-equipped, often noted for their recent renovations, comfortable beds and cozy fireplaces. Family-friendly amenities and thoughtful layouts enhance the experience, making it an ideal choice for group stays. The spotless apartments and rooms are consistently maintained by a diligent housekeeping staff, further establishing a reputation for cleanliness and comfort.
The staff at Tunnel Mountain Resort stand out for their friendliness, helpfulness and professionalism, often going above and beyond to ensure a memorable stay. Guests frequently mention positive interactions with staff members and commend their attentive service. Special mentions of specific staff, such as Brogan, Clara and Bruce, highlight personalized and exceptional service.
The resort’s complimentary WiFi generally meets guests' needs with good coverage for light internet usage, despite occasional connectivity issues. Pool facilities receive mixed reviews; while some appreciate the heated outdoor pool, sauna and gym, others feel the amenities could benefit from updates and better maintenance. Parking options are ample and convenient, though some guests experienced tight spaces or construction-related inconveniences.
Highly praised for its comfortable beds, Tunnel Mountain Resort delivers a restful sleep experience, further bolstered by the peaceful setting and quality bedding. Guests appreciate the efficient service and value offered by the three-star establishment, noting it as an affordable option in Banff. The resort's heated pool is appreciated for its warmth and maintenance, though it’s smaller than some guests expected.
The pet-friendly accommodation is another standout feature with thoughtful amenities provided for dogs, making it an excellent choice for families traveling with pets. Overall, Tunnel Mountain Resort is a well-loved destination, providing a blend of comfort, convenience and exceptional service, ensuring guests enjoy a pleasant and memorable stay.
This legendary hotel has been accepting guests for more than 130 years. Its location within the Banff National Park and many facilities and activities on offer make this hotel a landmark of its own.
Summary of reviews
Fairmont Banff Springs is a luxurious and historic hotel nestled in the majestic Rocky Mountains, offering breathtaking views and convenient access to outdoor activities. The hotel's breakfast buffet at Vermillion Room is exceptional with plenty of options to choose from. While the dinner options are limited, The Waldhaus Restaurant and Vermillion are standout options. The rooms are generally comfortable, clean and modern with stunning mountain views. The staff provides exceptional service, making guests feel like royalty. The spa and pool areas are fantastic with well-maintained facilities and beautiful views. The hotel is family-friendly with activities for all ages. The beds are comfortable and luxurious. Overall, Fairmont Banff Springs is a five-star experience that is faultless, superb and exceptional.
The Hidden Ridge Resort stands out for its superb location, positioned just outside Banff and offering breathtaking mountain views and easy access to downtown via a free shuttle service. This tranquil, picturesque setting is ideal for those seeking both relaxation and proximity to Banff's vibrant center. Positive reviews frequently highlight the serene environment and excellent amenities, including outdoor pools and well-equipped accommodations.
The accommodations present a mixed experience. Guests appreciate the roominess and cozy, cabin-like atmosphere, especially in units equipped with fireplaces and kitchens. Views from the rooms are frequently praised, offering a relaxing backdrop for vacations. Larger suites and townhome units are particularly favored by families or groups. However, many reviews mention that the rooms are outdated with decor and furnishings in need of renewal. Cleanliness is an issue with reports of dirty carpets and stained linens dampening the overall experience. Despite these drawbacks, the charm of spacious and well-equipped accommodations retains a significant appeal.
The staff at The Hidden Ridge Resort receive high praise for their friendliness, accommodating nature and professional service. Notable mentions of front desk staff showcase their efforts to enhance guest experiences. While instances of less-than-welcoming interactions are noted, they are exceptions rather than the norm. Overall, the attentive and courteous staff significantly contribute to a pleasant stay.
Families find The Hidden Ridge Resort particularly appealing, thanks to its kid-friendly amenities like a climbing playground and games room. The spacious, apartment-style accommodations provide comfort for larger groups and the pool area is frequently mentioned as a favorite spot for children. The resort's scenic location and family-oriented atmosphere make it a highly recommended destination for family travel.
The resort's pet-friendly policies are exceptional, offering accommodations and services that ensure pets feel right at home. With dedicated pet amenity kits, comfortable pet areas and thoughtful touches like dog beds and toys, the resort is ideal for dog owners.
Areas needing improvement include cleanliness and maintenance of the rooms, better Wi-Fi reliability and more organized parking facilities. Guests report issues with outdated decor, inconsistent housekeeping and limited parking spaces. Additionally, the pool area, while praised for its stunning views and relaxing atmosphere, could benefit from improved maintenance and management to handle crowding.
In summary, The Hidden Ridge Resort is celebrated for its stunning location, family-friendly amenities and warm, professional staff. While areas like cleanliness and room updates need attention, the resort's overall appeal, especially for those prioritizing space, views and a cozy retreat, remains strong.
Fairmont Château Lake Louise is celebrated largely for its astonishing natural surroundings and prime location right at the edge of Lake Louise, offering breathtaking views and easy access to top-notch hiking trails. Guests frequently describe its setting as a highlight of their trip with lakefront room views receiving particular praise. The location also provides conveniency in accessing nearby attractions like the Lake Louise Ski Resort and Icefields Parkway to Jasper.
The breakfast offerings at Fairmont Château Lake Louise receive high acclaim for their quality and variety, including gluten-free and vegan options. Guests appreciate the attentive service, especially in venues like Fairview Restaurant and Louiza where culinary experiences are enhanced by stunning views. Room service breakfast is also given positive mentions for its convenience, despite some minor complaints about wait times and food temperatures.
Dinner experiences vary with commendations for the flavorful dishes and excellent service at Louiza Restaurant and Walliser Stube. High tea and fine dining at the Fairview are particularly well-regarded. However, securing reservations can be a challenge with reports of limited menu options and high prices sometimes overshadowing the dining experience.
Room reviews are mixed with highlights on cleanliness, comfortable bedding and stunning lake views. Upgraded rooms tend to offer better value and space, while standard rooms are often critiqued for their small size and outdated décor. The lack of air conditioning in some rooms can be a drawback during warmer weather.
Cleanliness in the hotel generally receives positive notes but with some inconsistencies in room service and daily housekeeping. Shared facilities like the indoor pool and jacuzzi receive criticisms for being dirty at times, while the dining area's cleanliness also appears as a recurring issue.
The staff at Fairmont Château Lake Louise are frequently lauded for their politeness, friendliness and professionalism with particular praise for individuals at the front desk, restaurants and concierge services. Although occasional reports of inattentive service exist, the majority find the staff exceptional and dedicated to enhancing the guest experience.
Wi-Fi service presents a mixed experience with positive mentions of good connectivity but also areas for improvement in signal strength and consistency. Some guests found the value of the resort fee mainly covering Wi-Fi to be limited.
The hotel's spa facilities are currently undergoing renovations, impacting guest experiences. The existing spa amenities are described as outdated and non-functional by some, although future renovations promise significant improvement by 2025.
Fitness facilities receive mixed reviews with the gym being well-equipped yet considered rudimentary and needing an upgrade by some guests. However, the scenic views from the fitness area are appreciated.
The pool area draws varied opinions; guests appreciate the functional indoor pool and hot tub but criticize the small size, cold temperature and outdated facilities. Overcrowding and the need for better management of pool reservations are noted.
Parking facilities offer valet and self-parking options with valet parking praised for its convenience despite being relatively expensive.
Overall, Fairmont Château Lake Louise stands out for its magnificent location, excellent breakfast options and commendable service. However, aspects like dinner reservations, room size and cleanliness consistency, as well as the fitness and pool facilities, could benefit from enhancements to align with the hotel's prestige and pricing.
Banff Rocky Mountain Resort is highly regarded for its strategic and picturesque location, ideally situated at the entrance to Banff with easy access to the town's attractions and scenic mountain views. Its serene setting just outside the bustling town center offers guests a peaceful retreat while still being conveniently close to downtown Banff via a short drive or shuttle service. The location is also praised for its proximity to hiking and biking trails and major highways leading to key points of interest.
The resort's breakfast receives mixed reviews with many guests enjoying the abundance and taste of the offerings but noting that breakfast is not included in the room rate, which some find quite high. Dinner experiences also vary with some appreciating the convenience and quality of certain dishes like butter chicken and turkey dinner, while others feel the food is overpriced and of average quality.
Accommodations are noted for being spacious, cozy and well-equipped with amenities such as kitchens and fireplaces, making them ideal for families or longer stays. While some rooms have a modern look, others retain a charmingly rustic feel, though they may need updates. Cleanliness of the rooms is generally good with comfortable beds often mentioned, though there are inconsistencies in maintenance and cleanliness across different units.
Staff interactions are mostly positive with many guests commending the friendly and helpful service, particularly from individuals like Vlad at reception and servers. However, there are occasional reports of inefficiency and unprofessional behaviors that could use improvement.
Facilities such as the gym and tennis courts are appreciated for their functionality and good upkeep, despite not being the most modern. The pool areas, though popular, suffer from maintenance and cleanliness issues, including high chlorine levels and outdated conditions.
Families find the resort particularly favorable with spacious cabins, numerous kid-friendly amenities and activities like tennis and playgrounds. Wildlife sightings from cabin windows add a unique charm to family stays. The resort's location near skiing facilities also makes it a suitable choice for ski vacations, despite a few noise issues.
Overall, Banff Rocky Mountain Resort is praised for its tranquil and beautiful setting, convenience and family-oriented amenities, though there are areas that could benefit from improvement in consistency and maintenance.
The Rimrock Resort Hotel in Banff is celebrated for its exceptional location, perched on a picturesque mountainside with breathtaking views of the surrounding mountains. The serenity and accessibility to local attractions such as the Banff Gondola and Sulphur Mountain Hot Springs make it ideal for nature lovers and adventure seekers. Guests adore the peaceful and scenic setting, along with the clean, spacious rooms and the superb service.
The dining experience garners mixed reviews. The breakfast buffet at the Primrose restaurant is praised for its variety and taste, although some guests felt it didn’t justify the additional cost. Dinner options also vary with high praise for the Eden restaurant's exceptional quality and ambiance, while Primrose faces some criticism for long waits and inconsistent quality.
Rooms are consistently noted for their cleanliness, comfort and spectacular mountain views, though some guests mention a slightly dated decor and small bathrooms. The general cleanliness of the hotel is well maintained by the friendly and efficient housekeeping staff, even if some common areas could use deeper cleaning.
The staff at The Rimrock Resort Hotel are frequently commended for their exceptional friendliness and helpfulness, enhancing the guest experience with their attentive service and approachability. The spa is generally appreciated for its relaxing atmosphere, though some guests find it small and lacking in special touches.
The pool area with its extensive amenities, is a hit with families, although it can get crowded and occasionally messy. Parking is practical but the additional charges are noted as a drawback. Families especially enjoy the festive atmosphere during holiday seasons with activities designed for children and memorable experiences such as Santa's visit.
Beds receive high praise for their comfort, contributing to a pleasant sleeping experience, although a few guests find them too soft. The luxury experience at the hotel rates well with its stunning location and views, but some guests feel the high room rates aren’t always justified.
Overall, The Rimrock Resort Hotel offers a tranquil and beautiful retreat with strong service, magnificent views and a variety of amenities, making it a memorable stay for visitors in Banff.
Categories
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Heated Pool
Indoor Pool
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Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-11 out of 11 hotels in and around Castle Junction