The Hidden Ridge Resort
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Summary of reviewsThe Hidden Ridge Resort stands out for its superb location, positioned just outside Banff and offering breathtaking mountain views and easy access to downtown via a free shuttle service. This tranquil, picturesque setting is ideal for those seeking both relaxation and proximity to Banff's vibrant center. Positive reviews frequently highlight the serene environment and excellent amenities, including outdoor pools and well-equipped accommodations.
The accommodations present a mixed experience. Guests appreciate the roominess and cozy, cabin-like atmosphere, especially in units equipped with fireplaces and kitchens. Views from the rooms are frequently praised, offering a relaxing backdrop for vacations. Larger suites and townhome units are particularly favored by families or groups. However, many reviews mention that the rooms are outdated with decor and furnishings in need of renewal. Cleanliness is an issue with reports of dirty carpets and stained linens dampening the overall experience. Despite these drawbacks, the charm of spacious and well-equipped accommodations retains a significant appeal.
The staff at The Hidden Ridge Resort receive high praise for their friendliness, accommodating nature and professional service. Notable mentions of front desk staff showcase their efforts to enhance guest experiences. While instances of less-than-welcoming interactions are noted, they are exceptions rather than the norm. Overall, the attentive and courteous staff significantly contribute to a pleasant stay.
Families find The Hidden Ridge Resort particularly appealing, thanks to its kid-friendly amenities like a climbing playground and games room. The spacious, apartment-style accommodations provide comfort for larger groups and the pool area is frequently mentioned as a favorite spot for children. The resort's scenic location and family-oriented atmosphere make it a highly recommended destination for family travel.
The resort's pet-friendly policies are exceptional, offering accommodations and services that ensure pets feel right at home. With dedicated pet amenity kits, comfortable pet areas and thoughtful touches like dog beds and toys, the resort is ideal for dog owners.
Areas needing improvement include cleanliness and maintenance of the rooms, better Wi-Fi reliability and more organized parking facilities. Guests report issues with outdated decor, inconsistent housekeeping and limited parking spaces. Additionally, the pool area, while praised for its stunning views and relaxing atmosphere, could benefit from improved maintenance and management to handle crowding.
In summary, The Hidden Ridge Resort is celebrated for its stunning location, family-friendly amenities and warm, professional staff. While areas like cleanliness and room updates need attention, the resort's overall appeal, especially for those prioritizing space, views and a cozy retreat, remains strong.
Categories
The accommodations present a mixed experience. Guests appreciate the roominess and cozy, cabin-like atmosphere, especially in units equipped with fireplaces and kitchens. Views from the rooms are frequently praised, offering a relaxing backdrop for vacations. Larger suites and townhome units are particularly favored by families or groups. However, many reviews mention that the rooms are outdated with decor and furnishings in need of renewal. Cleanliness is an issue with reports of dirty carpets and stained linens dampening the overall experience. Despite these drawbacks, the charm of spacious and well-equipped accommodations retains a significant appeal.
The staff at The Hidden Ridge Resort receive high praise for their friendliness, accommodating nature and professional service. Notable mentions of front desk staff showcase their efforts to enhance guest experiences. While instances of less-than-welcoming interactions are noted, they are exceptions rather than the norm. Overall, the attentive and courteous staff significantly contribute to a pleasant stay.
Families find The Hidden Ridge Resort particularly appealing, thanks to its kid-friendly amenities like a climbing playground and games room. The spacious, apartment-style accommodations provide comfort for larger groups and the pool area is frequently mentioned as a favorite spot for children. The resort's scenic location and family-oriented atmosphere make it a highly recommended destination for family travel.
The resort's pet-friendly policies are exceptional, offering accommodations and services that ensure pets feel right at home. With dedicated pet amenity kits, comfortable pet areas and thoughtful touches like dog beds and toys, the resort is ideal for dog owners.
Areas needing improvement include cleanliness and maintenance of the rooms, better Wi-Fi reliability and more organized parking facilities. Guests report issues with outdated decor, inconsistent housekeeping and limited parking spaces. Additionally, the pool area, while praised for its stunning views and relaxing atmosphere, could benefit from improved maintenance and management to handle crowding.
In summary, The Hidden Ridge Resort is celebrated for its stunning location, family-friendly amenities and warm, professional staff. While areas like cleanliness and room updates need attention, the resort's overall appeal, especially for those prioritizing space, views and a cozy retreat, remains strong.
Hotel near Golf Courses
Offering secluded cabin-style accommodations in Banff, The Hidden Ridge Resort provides a peaceful retreat after a day on the golf course, while still offering relatively easy access to the town and golf facilities.
Hotel near Ski Resorts
Located in Banff, this resort provides access to the ski resorts in Banff National Park. It offers a range of accommodation options and amenities for a ski vacation.
Family Friendly Hotel
This Banff resort provides spacious suites with kitchens and fireplaces, ideal for families. It offers outdoor hot tubs and BBQ facilities with mountain views.
Dog Friendly Hotel
This resort welcomes both dogs and cats, but they should not be left unattended. Four-legged guests receive pet bedding, food and water bowls, and chew toys. The Banff Off-Leash Dog Park is a short drive away, and pets can join you on hiking trails starting on the resort property.
Hotel with Parking
The resort features both outdoor parking spaces and heated underground parkade spaces. Free self-parking is available on a first-come, first-served basis.
3-Star Hotel
The Hidden Ridge Resort provides a comfortable stay with amenities suitable for families and those seeking a relaxing getaway. The resort is located a short drive from downtown Banff.
Hotel with Swimming Pool
Panoramic View Pool
Hotel with Panoramic View Pool
Guest Reviews
The Hidden Ridge Resort boasts a superb location offering both convenience and tranquility. Situated just outside Banff, the resort provides breathtaking views of snowy mountains and easy access to downtown via a free shuttle service or a short drive. Guests enjoy the tranquil, picturesque setting nestled in natural beauty, away from the hustle and bustle of central Banff, yet close enough to easily explore the town's attractions. The resort's serene environment is complemented by excellent amenities, including outdoor pools and amenity-rich accommodations. Reviews praise its scenic and peaceful ambiance, making it a perfect spot for those looking to escape while still being within reach of Banff's vibrant center.
The Hidden Ridge Resort offers a mixed bag of experiences when it comes to its accommodations. Guests frequently praise the spaciousness of the rooms and their cozy, cabin-like feel, often highlighting features such as fireplaces and kitchen facilities that make for a comfortable stay. The views from the rooms are often noted as beautiful, providing a relaxing backdrop for vacationers.
However, many reviews point out that the resort's rooms are significantly outdated with decor and furniture that have not been refreshed in more than a decade. Cleanliness is a recurring issue with reports of dirty carpets, stained linens and even mold. The rooms are often described as dark and in need of better maintenance with issues such as broken appliances, leaky showers and drafty windows.
Despite these drawbacks, guests appreciate the larger suites and townhome units, which are ideal for families or groups and the convenience of having amenities like kitchens and fireplaces. The resort's upper-floor apartments with balconies are particularly favored for their comfort and views.
In terms of value for money, the resort appears to fall short according to some guests, especially given the need for modern updates and a more thorough cleaning regime. The lack of air conditioning and soundproofing also detracts from the overall comfort for some visitors.
While the charm of a rustic, cabin-like stay appeals to many, the dated facilities and inconsistent cleanliness significantly affect the guest experience. Those seeking modern, well-maintained accommodations might find the Hidden Ridge Resort less than satisfactory, but for those who prioritize space, views and a cozy atmosphere, it still holds appeal.
Guest reviews for The Hidden Ridge Resort reveal a mixed bag of experiences regarding the beds. On the positive side, many guests found the beds to be very comfortable with some describing them as super comfy and perfect for a good night's sleep. Comfy and comfortable beds were repeatedly mentioned, indicating a general satisfaction among numerous visitors.
However, there were notable concerns that affected the overall experience for some. Issues such as sagging, broken or noisy beds and poor sheet quality were highlighted. Some guests mentioned that the beds were either too soft or too hard and a few found them to be old or in need of replacement. There were also complaints about the cleanliness of the beds with some unfortunate instances of blood, dirt and mud being found and other notes about the blankets being too narrow and some beds being uncomfortable or unusable.
In essence, while many guests enjoyed a comfortable sleep at The Hidden Ridge Resort, inconsistencies in bed quality and maintenance indicate room for improvement in the accommodation's bedding facilities.
Despite being situated in a picturesque location with beautiful mountain views, guest reviews of The Hidden Ridge Resort highlight serious concerns regarding the cleanliness and maintenance of the rooms and facilities. While some travelers noted that their rooms were clean, neat and well-maintained, providing a pleasant and welcoming atmosphere, many others reported significant issues. Common complaints included outdated and dirty rooms, stains on carpets and furniture, unpleasant odors and inadequate housekeeping services. Problems such as mold in bathrooms, cobwebs, dirty kitchen appliances and generally worn furnishings were frequently mentioned. Additionally, areas such as the hot tubs, pool and communal spaces were cited as being poorly maintained. Overall, while there are positive mentions of clean and welcoming rooms, the general consensus indicates a need for substantial improvements in cleanliness and maintenance to meet guest expectations.
At The Hidden Ridge Resort, the staff has generally earned high praise from guests, who describe them as friendly, accommodating and helpful. The front desk team, including notable mentions of staff like Yvonne and Becca, has been highlighted for their efficiency and welcoming demeanor. The service at this resort often goes above and beyond, providing a professional and courteous experience for visitors.
While the majority of the reviews are overwhelmingly positive, noting the supportive and responsive nature of the staff, there are instances where service could be improved. Some guests reported interactions with unwelcoming team members or a lack of availability at night. However, these negative experiences appear to be exceptions rather than the rule.
Overall, guests appreciated the superb service, finding the staff to be knowledgeable about the area and eager to go the extra mile to ensure a pleasant stay. The reception staff, in particular, were frequently noted for their friendliness and helpfulness. Management has also been praised for maintaining a high standard of hospitality. Despite a few areas needing attention, The Hidden Ridge Resort boasts an attentive and professional staff, contributing significantly to a memorable stay in Banff.
The Wi-Fi at The Hidden Ridge Resort has received mixed reviews from guests. Many visitors have reported issues such as spotty and unreliable internet connections with some mentioning that the Wi-Fi was non-existent or very weak in their units. Common complaints include the network being disorganized, slow and prone to disconnecting frequently. Some guests noted that the Wi-Fi seemed to stop working around 11pm or did not reach their rooms unless they stood near a window. However, a few guests did acknowledge Wi-Fi availability in rooms and described the connection as strong. Despite free internet being provided, the overall sentiment highlights that the resort's Wi-Fi service could benefit from significant improvements to ensure a stable and more reliable experience for all visitors.
The pool at The Hidden Ridge Resort garners a broad spectrum of reviews, largely influenced by its stunning location and views but experiencing some concerns about maintenance and crowding.
Many guests rave about the heated pool and hot tubs, praising the spectacular mountain and starry views, which add a serene and romantic vibe, especially at night. The combination of the outdoor hot tub and scenic landscape frequently emerged as a highlight with numerous reviewers calling the experience in the outdoor heated pool while it's snowing "awesome" and "amazing."
Further positive mentions include the clean pool area, the calming effect of the hot pools and the fantastic sauna facilities. Families appreciated the pool, noting its appeal to children, along with the Little Rock climbing playground. The pool was often described as lovely, warm and an excellent spot for relaxation, making it a preferred choice for a stress-relieving soak.
However, some reviews point out issues with the pool's crowdedness and need for maintenance. Guests reported the pool and hot tubs getting very busy, which sometimes detracted from the experience. While the view and nature setting were consistently praised, there were comments about the pool not being clean all the time, cracks and a need for upgrades to better maintain the facilities.
Overall, the pool area at The Hidden Ridge Resort is valued for its breathtaking views and a lovely, relaxing atmosphere, but future improvements in maintenance and managing space could enhance the overall guest experience.
Visitors to The Hidden Ridge Resort have mixed experiences with parking. On the positive side, many guests found the parking convenient and easily accessible with some highlighting the availability of free parking directly in front of rooms and well-located spots overall. The provision of underground parking for smaller vehicles and accessible parking spots added to the convenience and the free bus passes into Banff were particularly appreciated, offering an alternative to driving.
However, a significant number of reviews indicate challenges. The primary issues include limited parking spaces, tight and narrow stalls and a lack of assigned spots, making it difficult for guests with larger vehicles or those arriving late. Many guests mentioned wishing for designated parking spots to avoid the hassle of finding a space. Additionally, the underground parking was often described as cramped and insufficient for larger vehicles such as SUVs and trucks.
Overall, while some guests had no problems with parking or found it satisfactory, others encountered frustrations due to the limited and poorly organized space. The resort’s efforts to provide alternatives like free bus passes into town were noted as a positive, helping to mitigate some of the parking issues.
Hidden Ridge Resort emerges as a prime destination for families, especially those traveling with young children. Reviews highlight the resort's kid-friendly amenities, such as a Little Rock climbing playground and a games room, which provide hours of entertainment for the little ones. Families also appreciate the spacious, apartment-style accommodations that comfortably house larger groups, often including extended family members.
The resort is lauded for its family-oriented atmosphere with plenty of children around and a host of family-friendly facilities. The pool area is a standout feature, frequently mentioned as a favorite spot for kids to spend hours, although it might be less ideal for couples seeking a quieter experience.
The staff at Hidden Ridge Resort receive positive marks for their hospitality, from allowing early access to the pool for eager kids to replenishing towels and providing bear spray rentals for added family safety. The well-appointed kitchens in the units are noted for their convenience, making it easy for families to prepare meals together.
The scenic location of the resort, coupled with breathtaking views, adds to the overall appeal for family visits. For larger family gatherings, like reunions or celebrations, the resort's layout and room configurations offer ample space for both socializing and privacy. Additionally, the complimentary shuttle service proves beneficial for families without their own transportation.
In summary, Hidden Ridge Resort is highly recommended for family travel, providing an excellent balance of fun and functional amenities in a beautiful, family-friendly setting.
Hidden Ridge Resort offers a charming mountain setting but struggles with dated decor and facilities. Many reviews indicate that the rooms and furnishings are in need of a significant upgrade with mentions of old carpets, worn-out furniture and outdated bathroom ceramics. Guests have also noted that room cleaning and maintenance are sub-par, suggesting that high contact areas are often overlooked and essential kitchen utensils are missing.
Despite these drawbacks, the location in Banff seems to justify the relatively high prices for some guests and the resort has received positive comments, such as good, very good, superb and exceptional. However, these praises are tempered by frequent remarks about the resort not living up to its three-star rating due to its aged and tired appearance.
Frequent guests have indicated that while basic cleanliness is maintained, the overall feel of the property does not align with the expected standards of a resort in this price range. In summary, while Hidden Ridge Resort has its merits, especially in terms of location and some positive guest experiences, it is clear that a facelift and more attentive maintenance could enhance its appeal significantly.
The Hidden Ridge Resort stands out for its exceptional dog-friendly accommodations and services. Pets are warmly welcomed with a dedicated pet amenity kit that includes a bed, dishes and treats, ensuring they feel right at home. Guests frequently praise the resort for its excellent pet area facilities and perfect pet spaces, making it an ideal destination for dog owners. The resort does not charge a pet fee and provides additional touches like dog beds, bowls, blankets and toys.
The pet-friendly rooms are generally well-received, though there's room for improvement in cleanliness, especially with carpets. Visitors enjoy the convenience of a dog run and a pet park, which offer ample space for pets to play and explore. In addition to the great amenities for pets, the surrounding area offers enjoyable walks, like the recommended route to the Hoodoo viewpoint. The Hidden Ridge Resort clearly prioritizes the comfort and satisfaction of both pets and their owners, making it a top pick for those traveling with furry companions.
Location Show Map
Location
Rooms
However, many reviews point out that the resort's rooms are significantly outdated with decor and furniture that have not been refreshed in more than a decade. Cleanliness is a recurring issue with reports of dirty carpets, stained linens and even mold. The rooms are often described as dark and in need of better maintenance with issues such as broken appliances, leaky showers and drafty windows.
Despite these drawbacks, guests appreciate the larger suites and townhome units, which are ideal for families or groups and the convenience of having amenities like kitchens and fireplaces. The resort's upper-floor apartments with balconies are particularly favored for their comfort and views.
In terms of value for money, the resort appears to fall short according to some guests, especially given the need for modern updates and a more thorough cleaning regime. The lack of air conditioning and soundproofing also detracts from the overall comfort for some visitors.
While the charm of a rustic, cabin-like stay appeals to many, the dated facilities and inconsistent cleanliness significantly affect the guest experience. Those seeking modern, well-maintained accommodations might find the Hidden Ridge Resort less than satisfactory, but for those who prioritize space, views and a cozy atmosphere, it still holds appeal.
Beds
However, there were notable concerns that affected the overall experience for some. Issues such as sagging, broken or noisy beds and poor sheet quality were highlighted. Some guests mentioned that the beds were either too soft or too hard and a few found them to be old or in need of replacement. There were also complaints about the cleanliness of the beds with some unfortunate instances of blood, dirt and mud being found and other notes about the blankets being too narrow and some beds being uncomfortable or unusable.
In essence, while many guests enjoyed a comfortable sleep at The Hidden Ridge Resort, inconsistencies in bed quality and maintenance indicate room for improvement in the accommodation's bedding facilities.
Cleanliness
Staff
While the majority of the reviews are overwhelmingly positive, noting the supportive and responsive nature of the staff, there are instances where service could be improved. Some guests reported interactions with unwelcoming team members or a lack of availability at night. However, these negative experiences appear to be exceptions rather than the rule.
Overall, guests appreciated the superb service, finding the staff to be knowledgeable about the area and eager to go the extra mile to ensure a pleasant stay. The reception staff, in particular, were frequently noted for their friendliness and helpfulness. Management has also been praised for maintaining a high standard of hospitality. Despite a few areas needing attention, The Hidden Ridge Resort boasts an attentive and professional staff, contributing significantly to a memorable stay in Banff.
Wi-Fi
Pool
Many guests rave about the heated pool and hot tubs, praising the spectacular mountain and starry views, which add a serene and romantic vibe, especially at night. The combination of the outdoor hot tub and scenic landscape frequently emerged as a highlight with numerous reviewers calling the experience in the outdoor heated pool while it's snowing "awesome" and "amazing."
Further positive mentions include the clean pool area, the calming effect of the hot pools and the fantastic sauna facilities. Families appreciated the pool, noting its appeal to children, along with the Little Rock climbing playground. The pool was often described as lovely, warm and an excellent spot for relaxation, making it a preferred choice for a stress-relieving soak.
However, some reviews point out issues with the pool's crowdedness and need for maintenance. Guests reported the pool and hot tubs getting very busy, which sometimes detracted from the experience. While the view and nature setting were consistently praised, there were comments about the pool not being clean all the time, cracks and a need for upgrades to better maintain the facilities.
Overall, the pool area at The Hidden Ridge Resort is valued for its breathtaking views and a lovely, relaxing atmosphere, but future improvements in maintenance and managing space could enhance the overall guest experience.
Parking
However, a significant number of reviews indicate challenges. The primary issues include limited parking spaces, tight and narrow stalls and a lack of assigned spots, making it difficult for guests with larger vehicles or those arriving late. Many guests mentioned wishing for designated parking spots to avoid the hassle of finding a space. Additionally, the underground parking was often described as cramped and insufficient for larger vehicles such as SUVs and trucks.
Overall, while some guests had no problems with parking or found it satisfactory, others encountered frustrations due to the limited and poorly organized space. The resort’s efforts to provide alternatives like free bus passes into town were noted as a positive, helping to mitigate some of the parking issues.
Family
The resort is lauded for its family-oriented atmosphere with plenty of children around and a host of family-friendly facilities. The pool area is a standout feature, frequently mentioned as a favorite spot for kids to spend hours, although it might be less ideal for couples seeking a quieter experience.
The staff at Hidden Ridge Resort receive positive marks for their hospitality, from allowing early access to the pool for eager kids to replenishing towels and providing bear spray rentals for added family safety. The well-appointed kitchens in the units are noted for their convenience, making it easy for families to prepare meals together.
The scenic location of the resort, coupled with breathtaking views, adds to the overall appeal for family visits. For larger family gatherings, like reunions or celebrations, the resort's layout and room configurations offer ample space for both socializing and privacy. Additionally, the complimentary shuttle service proves beneficial for families without their own transportation.
In summary, Hidden Ridge Resort is highly recommended for family travel, providing an excellent balance of fun and functional amenities in a beautiful, family-friendly setting.
3 Star
Despite these drawbacks, the location in Banff seems to justify the relatively high prices for some guests and the resort has received positive comments, such as good, very good, superb and exceptional. However, these praises are tempered by frequent remarks about the resort not living up to its three-star rating due to its aged and tired appearance.
Frequent guests have indicated that while basic cleanliness is maintained, the overall feel of the property does not align with the expected standards of a resort in this price range. In summary, while Hidden Ridge Resort has its merits, especially in terms of location and some positive guest experiences, it is clear that a facelift and more attentive maintenance could enhance its appeal significantly.
Dog Friendly
The pet-friendly rooms are generally well-received, though there's room for improvement in cleanliness, especially with carpets. Visitors enjoy the convenience of a dog run and a pet park, which offer ample space for pets to play and explore. In addition to the great amenities for pets, the surrounding area offers enjoyable walks, like the recommended route to the Hoodoo viewpoint. The Hidden Ridge Resort clearly prioritizes the comfort and satisfaction of both pets and their owners, making it a top pick for those traveling with furry companions.
Yes, The Hidden Ridge Resort has pool(s) that belong to one or more of the following categories: Panoramic View Pool.
No, a spa isn't available at The Hidden Ridge Resort.
Yes, The Hidden Ridge Resort welcomes dogs.
Yes, parking facilities are available at The Hidden Ridge Resort.
No, The Hidden Ridge Resort doesn't have a gym.
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