Best Western Plus Banff International Lodge
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Best Western Plus Banff International Lodge in Banff receives high praise for its convenient and quiet location, providing easy access to downtown and its attractions. Guests appreciate the walking distance to shops and restaurants while benefiting from a quieter environment. The presence of underground parking adds further convenience.
The breakfast offerings are generally well-received with many guests appreciating the variety and quality of hot options. However, the breakfast room is often described as cramped and some guests suggest expanding the selection to include more vegan options and fresh fruits. Despite these critiques, the breakfast is viewed as a positive aspect of the stay.
The rooms at the lodge are spacious, clean and comfortably furnished. Guests frequently highlight the modern decor and practical amenities like fridges and coffee-making facilities. Some rooms offer stunning mountain views, which further enhance the experience. While there are occasional complaints about maintenance issues and noise insulation, the overall sentiment is positive.
Cleanliness is another strong point for the hotel with rooms and common areas well-maintained and tidy. The staff are commended for their friendliness and professionalism, contributing to a welcoming atmosphere. Although there are minor issues with inconsistent housekeeping, the general consensus is that the lodge maintains high standards of cleanliness.
The hotel provides reliable and stable free wifi, which most guests find satisfactory for their needs. The pool area, featuring an indoor hot tub, is lauded for being clean and relaxing, though it can be on the smaller side.
Families find the hotel particularly accommodating with spacious rooms and a family-friendly pool area. The beds are widely reported to be comfortable and clean, contributing to restful sleep for guests.
Parking receives mixed reviews; the free underground parking is appreciated for its security and convenience, though the limited space can be challenging for larger vehicles.
As a three-star hotel, the Best Western Plus Banff International Lodge offers good value for money with reliable facilities and services. The jacuzzis and hot tubs add a relaxing touch to the stay. Overall, the hotel is a commendable choice for a comfortable and convenient stay in Banff with room for minor improvements.
Categories
The breakfast offerings are generally well-received with many guests appreciating the variety and quality of hot options. However, the breakfast room is often described as cramped and some guests suggest expanding the selection to include more vegan options and fresh fruits. Despite these critiques, the breakfast is viewed as a positive aspect of the stay.
The rooms at the lodge are spacious, clean and comfortably furnished. Guests frequently highlight the modern decor and practical amenities like fridges and coffee-making facilities. Some rooms offer stunning mountain views, which further enhance the experience. While there are occasional complaints about maintenance issues and noise insulation, the overall sentiment is positive.
Cleanliness is another strong point for the hotel with rooms and common areas well-maintained and tidy. The staff are commended for their friendliness and professionalism, contributing to a welcoming atmosphere. Although there are minor issues with inconsistent housekeeping, the general consensus is that the lodge maintains high standards of cleanliness.
The hotel provides reliable and stable free wifi, which most guests find satisfactory for their needs. The pool area, featuring an indoor hot tub, is lauded for being clean and relaxing, though it can be on the smaller side.
Families find the hotel particularly accommodating with spacious rooms and a family-friendly pool area. The beds are widely reported to be comfortable and clean, contributing to restful sleep for guests.
Parking receives mixed reviews; the free underground parking is appreciated for its security and convenience, though the limited space can be challenging for larger vehicles.
As a three-star hotel, the Best Western Plus Banff International Lodge offers good value for money with reliable facilities and services. The jacuzzis and hot tubs add a relaxing touch to the stay. Overall, the hotel is a commendable choice for a comfortable and convenient stay in Banff with room for minor improvements.
Hotel near Ski Resorts
Located in Banff, this lodge offers access to the ski resorts in Banff National Park. It provides a comfortable and reliable option for ski travelers.
Hotel Taking Steps Towards Sustainability
As a property of the Banff Lodging Company, this hotel uses natural, biodegradable soap products from a local partner and reduces over 1 million single-use plastic bottles through bulk amenity purchases. It implements comprehensive organics and recycling diversion programs.
Hotel for Honeymoon
With its comfortable accommodations and convenient location, this lodge offers a relaxing and accessible honeymoon option. Its amenities and proximity to Banff's attractions make it a practical choice for exploring the area.
Dog Friendly Hotel
This lodge is pet-friendly.
Hotel with Free Wi-Fi
This lodge provides free Wi-Fi.
Business Hotel
This hotel provides standard accommodations and essential amenities suitable for business travelers. Its reliable service and comfortable environment cater to those seeking a straightforward and efficient stay.
Hotel with Parking
This hotel offers free onsite parking in a spacious car park. Underground parking is available, though it has a height restriction.
3-Star Hotel
This Banff hotel offers comfortable accommodations and a range of amenities suitable for travelers exploring the area. It provides a reliable and pleasant stay with good access to local attractions.
Hotel with Indoor Pool
This hotel features an indoor swimming pool and hot tub. It is located within walking distance of downtown Banff.
Hotel with Rooms With Jacuzzi / Hot-tub
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Guest Reviews
The reviews for the Best Western Plus Banff International Lodge in Banff are overwhelmingly positive when it comes to its location. Many guests praise its convenient proximity to downtown Banff, highlighting it as a perfect base for exploring the town and its attractions. The hotel is described as being within walking distance to the city center with many pointing out that it takes only a few minutes to reach shops, restaurants and the bustling main street. The location offers excellent accessibility with some reviews noting the ease of access to public transit and nearby bus stops.
Guests also mention that the hotel is situated slightly away from the busiest areas, providing a quieter stay while still being close enough to walk to central attractions. The presence of underground parking is appreciated and overall, the location is seen as excellent for the price point. The rooms are described as clean, spacious and comfortable, adding to the appeal of staying at this well-placed hotel in Banff.
The breakfast experience at 'Best Western Plus Banff International Lodge' garners mixed feedback from guests with predominant praise interspersed with some criticisms. Many find the complimentary breakfast to be a significant perk, often describing it as great, excellent and even amazing. Guests appreciate the variety and quality of hot options provided, including items like eggs, bacon, toast, cereals, yogurt, pancakes and good coffee. The breakfast is lauded as plentiful and flexible, accommodating different schedules and preferences.
However, reviewers consistently note that the breakfast room is too small and cramped, often leading to overcrowded conditions that detract from the dining experience. Some guests felt the selection was limited or repetitive and suggested a need for more variety, especially in terms of vegan options and fresh fruits. Despite these drawbacks, the majority view breakfast as a positive start to their day with the quality and variety sufficient to prepare them for activities. The convenience of grab-and-go options, particularly during pandemic restrictions, was also appreciated.
In summary, while the breakfast at 'Best Western Plus Banff International Lodge' is praised for its quality and convenience, addressing the space limitations and diversifying the menu could enhance the overall experience for guests.
Guests of the Best Western Plus Banff International Lodge have shared mixed feelings about the breakfast experience at the hotel. While the standard buffet breakfast is described as decent, there are common concerns regarding the limited selection, particularly in terms of sweet breads, fruits and overall options. The breakfast area itself is often cited as being too small to comfortably accommodate the number of guests, especially during busy periods. Additionally, there are mentions of beverage machines being out of mix for extended periods. Overall, while the breakfast is satisfactory, there is significant room for improvement in terms of both variety and space.
Best Western Plus Banff International Lodge in Banff offers a variety of room options that generally receive positive feedback from guests. Most reviews highlight the spaciousness of the rooms, making them a standout feature. Multiple guests emphasize just how large and comfortable the rooms are with some noting that they can comfortably accommodate families. The modern decor and cleanliness of the rooms are frequently mentioned, adding to the overall pleasing aesthetic and comfort.
Rooms often come equipped with practical amenities like big fridges, good tea and coffee-making facilities and sometimes even kitchen facilities, ensuring a convenient stay. Several rooms also feature balconies or terraces that offer stunning views of the mountains, adding a touch of luxury.
Despite some complaints about occasional maintenance issues and noise insulation, the overall consensus points towards a clean, spacious and comfortable experience. The staff receive praise for their friendly demeanor and the included underground parking is considered a valuable feature.
In terms of value for money, guests feel it meets expectations, especially given the central location within walking distance to downtown Banff. The breakfast options are generally well-received, even though some found the breakfast room a bit small.
Overall, Best Western Plus Banff International Lodge provides a reliable, spacious and comfortable accommodation option with some minor areas for improvement.
At the Best Western Plus Banff International Lodge, guests frequently highlight the undeniable comfort of the beds as a standout feature of their stay. Most reviews commend the beds for being both comfortable and spacious, ensuring a restful night's sleep. Words like "cozy," "super comfortable," and "great" often appear in descriptions, painting a picture of a pleasant sleep environment.
The hotel beds are also noted for their cleanliness and impeccable maintenance, from the bedding to the pillows, contributing to an overall positive experience. A few mentions note that the king-size beds were particularly comfortable and roomy, catering well to those who prefer more space.
However, it's important to mention a few dissenting opinions. Some guests found the beds a bit too hard or firm and there were rare remarks about the beds being uncomfortable or even smelling of urine, suggesting occasional inconsistencies in the otherwise high standard.
Overall, the prevailing sentiment is that the Best Western Plus Banff International Lodge provides beds that are largely comfortable and conducive to a good night's rest, making it a strong choice for travelers prioritizing comfort in their accommodations.
The Best Western Plus Banff International Lodge has garnered notable praise for its cleanliness. Many guests noted that the rooms are clean, spacious and well-maintained, offering a comfortable and pleasant stay. The hotel facilities, including the lobby and common areas, are consistently described as spotless and tidy. The cleanliness extends to the bathrooms and bed linens with many reviews highlighting fresh and clean bedding. Guests appreciated the modern and stylish furnishings which added to the overall clean and welcoming atmosphere. Additionally, the friendly and helpful staff contributed positively to the clean environment.
However, there were a few criticisms regarding specific cleanliness issues. A number of guests experienced inconsistent housekeeping, such as dirty towels being left outside rooms or rooms not being cleaned daily. Some reviewers also mentioned issues like stained towels, a leaking shower and a bathroom in need of more thorough cleaning.
Despite these occasional drawbacks, the general consensus reflects a high standard of cleanliness, making the Best Western Plus Banff International Lodge a reliable option for those prioritizing a clean and comfortable place to stay.
The staff at Best Western Plus Banff International Lodge in Banff have earned high praise from many guests for their friendliness, helpfulness and professional demeanor. Housekeeping is consistently noted for their friendly approach and thoroughness, contributing to the overall cleanliness and quiet ambiance of the hotel. Many guests have highlighted the accommodating nature of the staff, who go out of their way to meet visitors’ needs and ensure a pleasant stay. Specific mentions of staff members like Shiela and Ricky reflect the personal attention and care provided.
Front desk staff generally receive positive remarks for being welcoming and communicative, although there are occasional mentions of unfriendliness or a lack of warmth. Nonetheless, the prevalent sentiment is that the staff's courteous and knowledgeable service enhances the value and overall experience of staying at the lodge. The hotel is also praised for quick, efficient transactions and a professional atmosphere, especially during check-in and check-out.
Overall, the friendly and welcoming demeanor of the team, combined with the clean facilities and great breakfast offerings, ensures a comfortable and enjoyable stay for guests.
The Best Western Plus Banff International Lodge offers a functional and generally good wifi experience for guests. The majority of reviews note that the internet is reliable and stable with some highlighting the availability of fast and free wifi. However, a few guests have mentioned inconsistencies, noting that the wifi was slow at times. Despite these occasional issues, the overall sentiment suggests that the wifi is sufficient for most needs, making it a reasonable choice for travelers who require internet access during their stay.
Best Western Plus Banff International Lodge offers a pool experience that is generally well-received by its guests. The pool, although small and sometimes described as tiny, is praised for being clean and heated, providing a relaxing environment. Guests appreciate the added feature of an indoor hot tub, which complements the pool area nicely. The pool area is noted to be kids-friendly with many children enjoying their time in the water. While some reviews mention issues like excessive chlorine, occasional cleanliness problems and a small size, the pool overall is described as pleasant, especially with its clean water and functional jets. The indoor pool area is conveniently located near the main street, making it easily accessible. Despite a few drawbacks, the pool and hot tub are generally cited as enjoyable features of the hotel, contributing to a satisfying stay.
Upon examining reviews of the Best Western Plus Banff International Lodge in Banff, several common themes about the parking situation emerge. Many guests appreciate the availability of free underground parking, describing it as secure, conveniently located and easy to access, particularly praising the ease of access to elevators from the garage. The underground parking is often highlighted as a substantial benefit due to its coverage and the added security it provides.
However, the tight and limited space in the parking garage is frequently mentioned. Larger vehicles, such as SUVs and trucks, often find it challenging to navigate the narrow and congested spaces. Some guests have had to park outside or on the street when the garage was full or their vehicle did not fit. Despite these constraints, the presence of underground parking with plenty of large spaces is appreciated and smaller cars generally face fewer issues.
Guests also acknowledge the expansive underground garage, which they find especially convenient for winter stays, as it protects vehicles from the elements. The cleanliness of both the garage and the parking area is also positively noted. While there are occasional mentions of parking being a waiting game, particularly during busy times, the overall sentiment reflects satisfaction with the secure and free underground parking provided by the hotel.
Best Western Plus Banff International Lodge offers a notably family-friendly environment, making it a welcoming choice for travelers with children. The hotel is praised for its family accommodations, including spacious family rooms and suites with two beds, ensuring comfort for larger groups. Families appreciate the warm welcome and the friendly atmosphere created by the helpful staff.
The family-friendly pool area is highlighted as a positive aspect with many noting that their friends' children had a great time enjoying the swimming pool. Despite some reviews mentioning that the pool wasn't particularly kid-friendly and swimming could be uncomfortable, the overall feedback suggests that the pool area adds value for families looking to relax and have fun.
The combination of good family accommodations and a welcoming environment makes the Best Western Plus Banff International Lodge a recommended option for families looking to enjoy their stay.
Best Western Plus Banff International Lodge is a budget-friendly option that delivers good value for money, especially given the high prices typically found in Banff. The facilities and services provided are in line with three-star standards, making it a reliable choice for travelers looking for a comfortable stay without breaking the bank. Guests have appreciated the standard amenities and the price-quality ratio, highlighting it as a great value for a stay in this popular destination. The hotel consistently meets expectations for a typical Best Western motel, offering dependable service and a commendable experience for its category.
Best Western Plus Banff International Lodge offers a range of amenities that include both indoor and outdoor hot tubs and jacuzzis, which have received predominantly positive feedback from guests. Many have described the hot tub as wonderful, relaxing, clean and enjoyable. The heated jacuzzis available have also been highlighted positively, providing an extra touch of luxury to the hotel experience.
However, not all feedback is entirely stellar. Some guests noted that the hot tub was either too hot, had jets that were too strong or was hard to use. Additionally, there were mentions of a dirty jacuzzi and a congested hot tub, indicating variability in maintenance.
Overall, while most guests appreciated and enjoyed the hot tub and jacuzzi amenities, there are occasional concerns about the upkeep and temperature control that potential guests might want to keep in mind.
The indoor pool at Best Western Plus Banff International Lodge receives positive feedback from guests for its clean and well-maintained facilities. Described as warm and welcoming, the heated pool is particularly appreciated with many guests noting its comfort and relaxing atmosphere. The addition of an indoor hot tub and sauna enhances the experience, making it a popular spot among visitors. Although some reviews mention that the pool area is small, especially for children, the appeal of a consistently warm and clean environment seems to outweigh this downside. Overall, the indoor pool and associated amenities contribute to a pleasant and enjoyable stay at the hotel.
Best Western Plus Banff International Lodge is a highly regarded choice for those traveling with pets. The hotel offers pet-friendly rooms, ensuring that dogs are welcome and can stay comfortably. Guests appreciate the direct access to the outside from some pet-friendly rooms, making it convenient for quick outings with their dogs. The overall family-friendly atmosphere extends to pets, making it an accommodating destination for the entire family. While the reviews emphasize the pet-friendly nature of the hotel, there are no mentions of restrictions or negative experiences, further highlighting its suitability for travelers with dogs.
Location Show Map
Location
Guests also mention that the hotel is situated slightly away from the busiest areas, providing a quieter stay while still being close enough to walk to central attractions. The presence of underground parking is appreciated and overall, the location is seen as excellent for the price point. The rooms are described as clean, spacious and comfortable, adding to the appeal of staying at this well-placed hotel in Banff.
Breakfast
However, reviewers consistently note that the breakfast room is too small and cramped, often leading to overcrowded conditions that detract from the dining experience. Some guests felt the selection was limited or repetitive and suggested a need for more variety, especially in terms of vegan options and fresh fruits. Despite these drawbacks, the majority view breakfast as a positive start to their day with the quality and variety sufficient to prepare them for activities. The convenience of grab-and-go options, particularly during pandemic restrictions, was also appreciated.
In summary, while the breakfast at 'Best Western Plus Banff International Lodge' is praised for its quality and convenience, addressing the space limitations and diversifying the menu could enhance the overall experience for guests.
Dinner
Rooms
Rooms often come equipped with practical amenities like big fridges, good tea and coffee-making facilities and sometimes even kitchen facilities, ensuring a convenient stay. Several rooms also feature balconies or terraces that offer stunning views of the mountains, adding a touch of luxury.
Despite some complaints about occasional maintenance issues and noise insulation, the overall consensus points towards a clean, spacious and comfortable experience. The staff receive praise for their friendly demeanor and the included underground parking is considered a valuable feature.
In terms of value for money, guests feel it meets expectations, especially given the central location within walking distance to downtown Banff. The breakfast options are generally well-received, even though some found the breakfast room a bit small.
Overall, Best Western Plus Banff International Lodge provides a reliable, spacious and comfortable accommodation option with some minor areas for improvement.
Beds
The hotel beds are also noted for their cleanliness and impeccable maintenance, from the bedding to the pillows, contributing to an overall positive experience. A few mentions note that the king-size beds were particularly comfortable and roomy, catering well to those who prefer more space.
However, it's important to mention a few dissenting opinions. Some guests found the beds a bit too hard or firm and there were rare remarks about the beds being uncomfortable or even smelling of urine, suggesting occasional inconsistencies in the otherwise high standard.
Overall, the prevailing sentiment is that the Best Western Plus Banff International Lodge provides beds that are largely comfortable and conducive to a good night's rest, making it a strong choice for travelers prioritizing comfort in their accommodations.
Cleanliness
However, there were a few criticisms regarding specific cleanliness issues. A number of guests experienced inconsistent housekeeping, such as dirty towels being left outside rooms or rooms not being cleaned daily. Some reviewers also mentioned issues like stained towels, a leaking shower and a bathroom in need of more thorough cleaning.
Despite these occasional drawbacks, the general consensus reflects a high standard of cleanliness, making the Best Western Plus Banff International Lodge a reliable option for those prioritizing a clean and comfortable place to stay.
Staff
Front desk staff generally receive positive remarks for being welcoming and communicative, although there are occasional mentions of unfriendliness or a lack of warmth. Nonetheless, the prevalent sentiment is that the staff's courteous and knowledgeable service enhances the value and overall experience of staying at the lodge. The hotel is also praised for quick, efficient transactions and a professional atmosphere, especially during check-in and check-out.
Overall, the friendly and welcoming demeanor of the team, combined with the clean facilities and great breakfast offerings, ensures a comfortable and enjoyable stay for guests.
Wi-Fi
Pool
Parking
However, the tight and limited space in the parking garage is frequently mentioned. Larger vehicles, such as SUVs and trucks, often find it challenging to navigate the narrow and congested spaces. Some guests have had to park outside or on the street when the garage was full or their vehicle did not fit. Despite these constraints, the presence of underground parking with plenty of large spaces is appreciated and smaller cars generally face fewer issues.
Guests also acknowledge the expansive underground garage, which they find especially convenient for winter stays, as it protects vehicles from the elements. The cleanliness of both the garage and the parking area is also positively noted. While there are occasional mentions of parking being a waiting game, particularly during busy times, the overall sentiment reflects satisfaction with the secure and free underground parking provided by the hotel.
Family
The family-friendly pool area is highlighted as a positive aspect with many noting that their friends' children had a great time enjoying the swimming pool. Despite some reviews mentioning that the pool wasn't particularly kid-friendly and swimming could be uncomfortable, the overall feedback suggests that the pool area adds value for families looking to relax and have fun.
The combination of good family accommodations and a welcoming environment makes the Best Western Plus Banff International Lodge a recommended option for families looking to enjoy their stay.
3 Star
Rooms with Jacuzzi / Hot-Tub
However, not all feedback is entirely stellar. Some guests noted that the hot tub was either too hot, had jets that were too strong or was hard to use. Additionally, there were mentions of a dirty jacuzzi and a congested hot tub, indicating variability in maintenance.
Overall, while most guests appreciated and enjoyed the hot tub and jacuzzi amenities, there are occasional concerns about the upkeep and temperature control that potential guests might want to keep in mind.
Indoor Pool
Dog Friendly
Yes, Best Western Plus Banff International Lodge has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Plus Banff International Lodge.
Yes, Best Western Plus Banff International Lodge welcomes dogs.
Yes, parking facilities are available at Best Western Plus Banff International Lodge.
No, Best Western Plus Banff International Lodge doesn't have a gym.
Location Show Map
More Options
