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Hilton Cairns

Cairns , 34 Esplanade (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Cairns is a highly recommended hotel for travelers looking for a central and convenient location in Cairns. The hotel boasts picturesque views overlooking the esplanade and marina and is within walking distance to numerous bars, cafes, restaurants and the night markets. The Great Barrier Reef gateway is also conveniently located nearby, making it the perfect location for those looking to embark on reef tours or cruises. The hotel's breakfast buffet is praised for its variety, quality and gluten-free options with many guests specifically mentioning that it was the best breakfast they'd had in a long time. The staff at Hilton Cairns receive high praise from guests with many reviews mentioning their friendliness and willingness to help. The hotel's pool and spa area is outstanding, beautiful and lovely with great poolside service, making it a great leisure area for families and older guests. The hotel's beds are comfortable and cozy, providing a pleasant and relaxing experience in the rooms with great views. Despite some minor issues with parking and room cleanliness, the overall consensus is that the Hilton Cairns is a clean and convenient choice for your stay in the city, offering exceptional value and could be the perfect base for your Australian adventure.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types

King Room Tastefully appointed recently refurbished room perfect for business or leisure featuring work desk, coffee pod machine, TV casting and private balcony to unwind with either tropical garden or city skyline sunset views of Cairns.

Double Double Room Tastefully appointed room perfect for business or leisure featuring work desk, coffee pod machine and private balcony to unwind with either tropical garden or city skyline sunset views of Cairns.

Deluxe King Room Upgrade and relax in style in Cairns prime location on the waterfront. This recently refurbished room features floor to ceiling windows leading onto your private balcony with beautiful sunrise water views of the Marina, Trinity Inlet and visiting cruise ships. Simply memorable.

Deluxe Double Double Waterview Room Upgrade and relax in style in Cairns prime location on the waterfront. This recently refurbished room features floor to ceiling windows leading onto your private balcony with beautiful sunrise water views of the Marina, Trinity Inlet and visiting cruise ships. Simply memorable.

Executive King Room Located on the top floor, enjoy panoramic city or water views, including full access to Cairns only Executive Lounge featuring outdoor Terrace – perfect inspiration to start your day or enjoy cool evening sunset breezes whilst overlooking the city skyline. The Lounge serves light buffet breakfast, all day refreshments and evening pre-dinner drinks.

Executive Double Double Room with Access to Executive Lounge Located on the top floor, enjoy panoramic city or water views, including full access to Cairns only Executive Lounge featuring outdoor Terrace – perfect inspiration to start your day or enjoy cool evening sunset breezes whilst overlooking the city skyline. The Lounge serves light buffet breakfast, all day refreshments and evening pre dinner drinks.

One-Bedroom Suite Spacious recently refurbished suite featuring separate lounge and bedroom with Hilton Serenity bedding, and optional second interconnecting bedroom. Floor to ceiling windows lead onto your private balcony to relax with either panoramic sunrise water views or city sunset views. Enjoy full access to the Executive Lounge - Cairns only lounge offering outdoor terrace for light buffet breakfast, all day refreshments and evening pre-dinner drinks.

Executive Double Double Spa with Executive Lounge Access Contemporary recently refurbished room featuring panoramic sunrise water views or sunset city views. Deep soak in a jetted spa bath, or refresh under a walk-in rain shower and of course sustainable amenities. Enjoy full access to Cairns only Executive Lounge featuring outdoor Terrace – perfect inspiration to start your day or enjoy cool evening breezes whilst overlooking the city skyline. The Lounge serves light buffet breakfast, all day refreshments and evening pre- dinner drinks.

Executive King Spa with Executive Lounge Access Contemporary recently refurbished room featuring panoramic sunrise water views or city sunset views. Deep soak in a jetted spa bath, or refresh under a walk-in rain shower and of course sustainable amenities. Enjoy full access to Cairns only Executive Lounge featuring outdoor Terrace – perfect inspiration to start your day or enjoy cool evening breezes whilst overlooking the city skyline. The Lounge serves light buffet breakfast, all day refreshments and evening pre- dinner drinks.

Corner Double Double Room Upgrade and relax in style. Located on the building corners, these tastefully appointed recently refurbished rooms feature double windows, providing an extra sense of spaciousness, in addition to all the features of our standard rooms such as work desk, coffee pod machine, TV casting and private balcony to unwind with either tropical garden or city skyline sunset views of Cairns. Simply memorable.

Corner King Room The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit has 2 beds.

About Hilton Cairns

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Guest Reviews

8.3

Very Good

Location

Hilton Cairns boasts a fantastic location in the heart of Cairns with many positive reviews raving about its picturesque views overlooking the esplanade and marina. Guests loved that the hotel is within walking distance to numerous bars, cafes, restaurants and the night markets. The Great Barrier Reef gateway is also conveniently located nearby, making it the perfect location for those looking to embark on reef tours or cruises. Guests also praised the friendly and helpful staff and the spacious and comfortable accommodation. Overall, Hilton Cairns is an excellent choice for travelers looking for a central and convenient location in Cairns.

Breakfast

Guests of the Hilton Cairns have generally positive things to say about its breakfast. The buffet is praised for its variety, quality and gluten-free options with many guests specifically mentioning that it was the best breakfast they'd had in a long time. The breakfast staff are also singled out for being friendly and helpful. However, some guests felt that there could have been more options, especially for a Hilton hotel. Some also experienced waiting times or found the breakfast too similar each day. Overall, though, the breakfast is certainly a highlight for many guests, who appreciate the convenience and good value it provides.

Rooms

Guests of the Hilton Cairns have mixed opinions about the hotel rooms. Some found the rooms to be basic but clean and spacious with comfortable beds and nice views from upgraded rooms. Others noted that the rooms are becoming dated and in need of renovation with uncomfortable beds and small bathrooms. However, many guests did appreciate the quietness of the rooms and the cleanliness throughout. Overall, the rooms received positive comments for being spacious, comfortable and clean.

Beds

The Hilton Cairns hotel has been praised for its comfortable and cozy beds by its guests in their reviews. The mattresses have been described as being of high quality with excellent linen. Most guests have appreciated the comfort and cozy feeling that the beds give. Spacious and big beds have been positively spoken of. However, some guests have mentioned that the pillows are worn-out and uncomfortable. Despite that, many guests have had a pleasant and relaxing experience in the rooms with great views, surrounded by a peaceful environment and indulging in the comfort of the beds.

Cleanliness

If you're looking for a clean and comfortable stay in Cairns, the Hilton is a great option. Guests repeatedly mentioned the cleanliness of the hotel and the friendly staff. One reviewer even praised the sustainability efforts, such as the use of glass water bottles and refillable shampoo bottles. However, a few guests did note that their rooms could have been cleaned more thoroughly on arrival and some experienced issues with dirty towels and glasses in public areas. Despite these minor issues, the overall consensus is that the Hilton Cairns is a clean and convenient choice for your stay in the city.

Staff

The staff at Hilton Cairns receive high praise from guests with many reviews mentioning their friendliness and willingness to help. Yuko at reception is highlighted as particularly friendly and helpful with Anna, the breakfast manager, also receiving positive mentions. Daniel, the front office manager, is credited with going above and beyond to assist guests with personal matters. Overall, guests describe the staff as professional, polite and accommodating, providing exceptional customer service. While a few reviews note some staff may require more training, the majority of guests highly recommend the hotel due to the top-notch service they received from the friendly and helpful staff.

Pool

The Hilton Cairns is perfect for those wanting to relax with a stunning pool and spa area that many guests raved about. The pool was described as outstanding, beautiful and lovely with great poolside service. It also offered a lovely view and was very central. Families and older guests enjoyed the chess board and table tennis, making it a great leisure area. However, some guests felt the pool and spa could have been warmer and the pool deck was dangerously hot and slippery. Despite this, the pool with a bar area was considered awesome by many. The pool food was a bit expensive, but nice and the pool area could use a revamp as it was a bit dated. Finally, some guests had trouble accessing the pool with toddlers due to steep steps, but appreciated the attention to the poolside. Overall, the Hilton Cairns is a great choice for those looking for a relaxing pool experience.

Parking

Guests who choose to stay at Hilton Cairns should be aware that this hotel charges for parking, which some reviewers have found to be more expensive compared to other accommodations in the area. However, those who opt to park on site will enjoy the convenience of underground parking that is described as "brilliant." Some guests have also noted that they were pleasantly surprised to have their parking fees waived off for their stay. However, other reviewers have expressed disappointment and frustration when sold parking was unavailable or when additional daily parking fees were charged. Overall, while parking may be an issue for some, the hotel's central position, balcony views, fast lifts and amenities such as water refill stations have received positive feedback from guests.

5 Star

If you're looking for a luxurious stay in Cairns, the Hilton could be the perfect choice for you. Despite some guests feeling that standards have dropped over the years, the majority of reviews praise the incredible staff who provide five-star service every time. The location is exceptional and the amenities provided will make for a comfortable and enjoyable stay, although some feel that the hotel does not quite live up to its five-star rating. There have been a few issues with pre-authorisation fees, so be sure to double-check the hotel's policy before booking. Overall, the Hilton in Cairns offers exceptional value and could be the perfect base for your Australian adventure.

Outdoor Pool

The outdoor pool at Hilton Cairns is definitely a highlight of the hotel, as praised by the guests. It has received multiple comments of being lovely, outstanding, fantastic and amazing. The pool and spa area are also highly commendable and the pool bar menu has pleased the guests for being just what they needed for a lazy lunch or afternoon by the pool. Having food and drinks by the pool was greatly appreciated by the guests, especially because it adds to the relaxing vibe of the area. While the food may be a bit expensive, it is still nice and enjoyable. The only downside is the access to the pool, which may be difficult for some guests, especially when carrying a toddler. Nonetheless, the guests still highly recommend the pool for its beauty and great features. The balcony overlooking the pool and garden area also adds to the beauty of the place, where one can sit and watch lovely parakeets. Overall, great stay in the water view room, made even better by the awesome pool with a bar area.

Yes, Hilton Cairns has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hilton Cairns.

No, Hilton Cairns doesn't allow dogs.

Yes, parking facilities are available at Hilton Cairns.

Yes, Hilton Cairns has a gym.

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