The Houw Hoek Hotel, set in a stunning and tranquil location, offers a delightful retreat for guests seeking natural beauty and serenity. Nestled amidst picturesque mountains, it serves as a convenient and peaceful hideaway, perfect for both relaxation and exploration. The hotel's strategic location with easy access to and from Cape Town, makes it an ideal stopover point or destination for travelers.
Guests consistently praise the hotel's breakfast offering, describing it as fantastic, fabulous and amazing. The extensive and fresh buffet is popular among all, especially families with its wide variety including fruits, cereals, eggs, pancakes and pastries. The dining hall's inviting ambiance, coupled with the friendly and attentive staff, further enhances the breakfast experience.
Dinner at the Houw Hoek Hotel also impresses guests, many of whom highlight the generous portions, variety and reasonable pricing. The Saturday night dinner dance is a notable highlight. Despite some menu items feeling dated and occasional wait times, the overall dining experience receives positive feedback, thanks largely to the tasty meals and excellent service.
The spacious, modern and clean rooms offer a comfortable stay with many featuring fireplaces, balconies and beautiful views. The cleanliness of the rooms and entire property is frequently commended, adding to the charming ambiance of the hotel. Although some rooms may benefit from modern updates and occasional maintenance improvements, the overall impression remains highly favorable.
The exceptional hospitality provided by the staff significantly elevates the guest experience. From friendly and accommodating receptionists to excellent dinner service, the staff are consistently praised for their dedication and helpfulness.
Families find Houw Hoek Hotel particularly appealing, thanks to its spacious accommodations, numerous child-friendly activities and helpful staff. Kids enjoy the variety of games, playgrounds and swimming pools, while parents appreciate the welcoming environment and quality facilities.
The beds at Houw Hoek Hotel are generally very comfortable and spacious, contributing to a good night's sleep, even though minor improvements with pillows and mattress rotation could be beneficial.
Overall, the Houw Hoek Hotel offers a delightful combination of stunning scenery, excellent food, comfortable accommodations and outstanding service, making it an ideal choice for a relaxing, family-friendly getaway.
Arabella Hotel, Golf and Spa, located in the breathtaking Arabella Country Estate, receives acclaim for its serene and picturesque environment. The prime location overlooking a beautiful bay, coupled with well-maintained gardens and tranquil atmosphere, makes it an exceptional destination for leisure, whale watching and especially golf enthusiasts. The hotel's convenience, including its proximity to Cape Town and ease of access from the N2 highway, adds to its allure.
Breakfast at Arabella receives high praise, described as exceptional, varied and fresh with many guests appreciating the inclusion of Halaal options and superb service from the staff. While there were minor critiques regarding the comfort of the breakfast room and occasional changes in the selection, the overall quality makes breakfast a standout feature.
The dinner experience is also largely positive with guests commending the delicious and well-prepared dishes, though some noted a limited menu and high prices. Despite these, the overall food quality is often held in high regard.
Rooms at the hotel are modern, clean and comfortable, featuring spacious layouts and stunning views of the lagoon, golf course and mountains. While a few reviews suggested room upgrades or noted minor maintenance issues, the majority of feedback highlights the rooms as a welcoming and relaxing retreat, enhanced by comfortable bedding and well-maintained grounds.
Cleanliness across the hotel is generally excellent with guests frequently noting the high standards in rooms and common areas, including the sauna, steam room and hydro pool. Some areas, such as the outdoor pool and carpets, could use more attention, but overall, the hotel's cleanliness and calm environment are well-regarded.
The staff at Arabella Hotel stand out for their friendliness, professionalism and commitment to guest satisfaction. Consistently praised for their welcoming and helpful nature, the receptionists and restaurant staff contribute significantly to the positive experience, despite occasional lapses in service consistency.
The spa facilities are a highlight, offering spacious, well-maintained amenities and exceptional massages. The serene ambiance and professional therapists create a fantastic spa experience, though some guests found the prices high and certain amenities closed due to Covid.
The pool areas, often described as beautiful and well-kept, provide an enjoyable and relaxing environment with clear waters and stunning views. While some guests found the pool cool, especially in winter, the overall feedback is positive, emphasizing the refreshing and serene poolside experience.
Family-friendly amenities at the hotel are excellent with spacious suites, child-friendly services and ample play areas highly appreciated by guests. Although some found the hydro spa pool too cold for children, the welcoming atmosphere and thoughtful amenities make it a great choice for families.
For golf enthusiasts, Arabella Hotel is a top destination with a superbly maintained course and excellent service. The picturesque surroundings and well-designed course contribute to memorable golfing experiences, making it a preferred spot for special occasions and leisurely golf retreats.
The beds at the hotel are widely praised for their comfort, though some guests noted issues with pillows and mattresses. However, the majority of reviews point to a very positive sleep experience.
In terms of luxury, the hotel delivers a first-class experience with its excellent breakfast, prime location and serene setting. While some aspects such as dining quality and certain facilities have room for improvement, Arabella Hotel, Golf and Spa remains a highly regarded and enjoyable destination for those seeking comfort and relaxation in a stunning environment.
Trail's End in Elgin is highly praised for its exceptional location, which is ideal for outdoor enthusiasts and families seeking adventure and relaxation. The hotel is conveniently situated near well-marked trails, making it a popular choice for mountain biking and trail running aficionados. Its balance of accessibility and tranquility provides guests with a serene yet explorative environment.
The breakfast offerings at Trail's End are noted for their freshness, variety, and quality, with guests particularly appreciating the convenience of a help-yourself format. Although some guests yearn for more hot options, the overall positive feedback underscores a delightful start to the day. Dinner at Trail's End receives even higher acclaim, with consistent praise for its delicious and expertly prepared meals, including beloved dishes like the grilled fish and the weekend braai.
Rooms are celebrated for their spaciousness and comfort, providing the perfect setting for families and groups. Guests appreciate the bright and cheerful décor, alongside the cleanliness and convenience of amenities such as a coffee station. Occasional issues like room warmth do arise but are generally outweighed by positive experiences.
Cleanliness is a standout feature at Trail's End, with the property, including rooms and bathrooms, maintaining meticulous hygiene standards. Guests appreciate the combination of cleanliness and a cozy atmosphere, which are complemented by the friendly and helpful staff. The staff, including the owners, is often highlighted for their warm and welcoming demeanor, significantly enhancing the overall guest experience.
In summary, Trail's End excels in offering a remarkable stay with its prime location, excellent dining, comfortable accommodations, and outstanding service. These attributes combine to create an inviting and memorable experience for guests seeking both adventure and relaxation.
Perched on the cliffs and overlooking Hermanus' Walker Bay, the hotel features 40 tastefully decorated rooms and suites, most of which offer amazing sea views for whale watching. The hotel also offers plenty of dining and bar options as well as a spa and meeting facilities.
Summary of reviews
The Marine Hermanus is a highly recommended luxury hotel with exceptional staff and breathtaking views of False Bay. Guests appreciate the central and convenient location of the hotel, which is within walking distance of shops and restaurants. The breakfast buffet is plentiful and filled with options for every appetite and the dinner experience is a highlight of the stay. The rooms are cozy, comfortable and beautifully furnished with stunning sea views. The hotel is commended for its cleanliness and decor, making it a perfect choice for a comfortable stay in Hermanus. The staff is exceptional with countless guests raving about their friendliness, attentiveness and helpfulness. The spa experience is a must-try and the heated outdoor pool is well-liked. The beds are comfortable and spacious, providing a luxurious touch to the stay. While some guests feel it may not be a five-star hotel, it cannot be denied that The Marine Hermanus is a beautiful and luxurious hotel that offers a truly 5-star experience.
The One Marine Drive Boutique Hotel & Spa by The Living Journey Collection offers a luxurious and intimate experience nestled along Hermanus' picturesque coastline. Perfectly situated near the seafront, the hotel provides easy access to the famous hiking and cliff paths, offering stunning ocean views and opportunities for whale spotting. Its central location allows guests to explore local restaurants and attractions with convenience while maintaining a serene and quiet atmosphere.
Guests are thoroughly impressed by the sumptuous breakfast options, which are diverse and plentiful, featuring both hot and cold selections tailored to individual preferences. The breakfast ambiance is enhanced by friendly service and excellent coffee, contributing to a delightful start to the day. Rooms at the hotel are spacious, modern, and impeccably clean, with breathtaking ocean views and thoughtfully designed interiors that combine comfort and elegance. Much-appreciated amenities include cozy beds and balconies that offer stunning vistas.
The hotel's meticulous cleanliness extends beyond the rooms to every corner of the facility, supported by stylish decor and a fresh white and blue color scheme. The friendly and welcoming staff are frequently lauded for their exceptional hospitality, providing attentive service without being intrusive. Standout figures like Gilbert, Nicole, Natasha, Sandisi, and Nicholas add to the hotel's charming experience through their dedication to personalized guest care.
The pool area, while smaller in size, offers a warm and pleasant ambiance perfect for relaxation, equipped with loungers and towels. Guests appreciate the beds for their exceptional comfort, contributing to restful sleep, despite occasional mentions of firmness. Overall, the One Marine Drive Boutique Hotel & Spa is celebrated for its blend of luxury and thoughtful design, set in a prime location with stunning sea views, making it an ideal retreat for discerning travelers seeking both sophistication and coziness.
Schulphoek Seafront Boutique Hotel receives generally positive reviews across various aspects, making it a highly recommended destination for travelers looking for a serene seaside escape.
Schulphoek Seafront Boutique Hotel benefits greatly from its stunning coastal location, offering spectacular ocean views and a tranquil, safe environment. Situated slightly away from central Hermanus, the hotel provides a convenient and free shuttle service to town, allowing guests to easily access local attractions, restaurants and shops. The close proximity to the Whale Coast Mall and the Hemel en Aarde Valley enhances its appeal. Guests particularly enjoy the serene setting, panoramic windows and beautiful garden area, making it an ideal spot for a rejuvenating stay.
Guests praise the breakfast experience for its variety, quality and presentation. The breakfast offerings include a selection of regional organic and homemade items, receiving significant acclaim for their deliciousness and personalization. The breakfast room's sea view further elevates the dining experience.
The hotel's dinner service is also well-regarded with many guests highlighting the delicious and well-prepared dishes. While some guests noted a desire for more diverse options and mentioned occasional inconsistencies, the overall quality of the culinary offerings remains commendable.
The accommodation at Schulphoek Seafront Boutique Hotel is particularly noteworthy with guests frequently complimenting the stunning, spacious rooms. The rooms are praised for their breathtaking ocean views, cleanliness, comfort and modern amenities. The tasteful and unique decor, along with luxurious elements such as automatic curtains, spacious terraces and Africology products, contribute to an indulgent experience. Even though some guests mentioned occasional issues like noise or dated furnishings, the overwhelmingly positive feedback underscores the hotel's high standards.
The staff at Schulphoek Seafront Boutique Hotel are celebrated for their exceptional service and warm hospitality. Guests highlight the friendly, attentive and accommodating nature of the team, particularly praising the General Manager for her professionalism and care. The staff's extraordinary efforts to ensure a pleasant stay, including thoughtful gestures and personalized recommendations, leave a lasting impression.
While the Wi-Fi service receives mixed reviews with some guests experiencing weak or slow connections, the hotel has measures in place to address these issues promptly. The spa services, though appreciated by guests, could benefit from some improvements, as the facilities were described as small and lacking certain amenities.
Opinions on the pool are mixed with some guests enjoying the aesthetic appeal of the surrounding garden area, while others pointed out cleanliness issues and maintenance shortcomings. Despite these criticisms, the overall experience remains positive.
The hotel offers convenient parking options, which are generally praised for their safety and accessibility. Features like secure and shaded parking, along with a car wash service, add to the guests' comfort.
Schulphoek Seafront Boutique Hotel is also noted for being family-friendly, providing large, comfortable rooms and a welcoming atmosphere suitable for families. Special touches, like porridge for children at breakfast, enhance the experience for family travelers.
Lastly, the beds at Schulphoek Seafront Boutique Hotel are consistently praised for their comfort and support, contributing to a restful stay.
In summary, Schulphoek Seafront Boutique Hotel impresses with its scenic location, exceptional service, delicious meals, luxurious rooms and family-friendly atmosphere, making it a top choice for a memorable and tranquil vacation. Minor improvements in Wi-Fi, pool maintenance and spa facilities could further enhance the guest experience.
Le Franschhoek Hotel & Spa by Dream Resorts provides a serene and picturesque escape just outside the vibrant village of Franschhoek. Surrounded by breathtaking mountain ranges and immaculate vineyards, the hotel's location is frequently praised for its tranquility and stunning natural beauty. The well-maintained grounds and scenic views create a peaceful atmosphere, making it an ideal backdrop for relaxation and exploration of the renowned Franschhoek wine region.
Breakfast offerings at the hotel receive high praise for their variety, quality and exceptional service. Guests particularly enjoy the superb buffet featuring a range of local and fresh foods with some luxurious touches like oysters and sparkling wine that elevate the dining experience. Despite occasional inconsistencies, the majority of guests leave satisfied with the abundant options catering to diverse tastes.
Dinner experiences are mixed with some guests noting a lack of variety and issues with specific dishes, such as the trout. However, positive feedback highlights satisfactory meals and commendations for staff with special mentions of outstanding dinners on the Terrace and world-class cuisine.
The rooms at Le Franschhoek Hotel & Spa are predominantly spacious, clean and comfortable, offering beautiful views and a cozy atmosphere. The villas and suites are especially appreciated by families for their ample space and amenities. Nevertheless, some areas require modernization and issues like rising damp, mold, insufficient lighting and dated decor are noted. Noise due to lack of soundproofing and uncomfortable bedding also pose challenges for certain guests. Despite these drawbacks, the stunning location and attentive service contribute positively to the overall accommodation experience.
Cleanliness across the hotel is commendable with many guests appreciating the neat and well-maintained rooms. However, occasional maintenance issues such as dampness and cleanliness of the pool area, including a dirty jacuzzi, affect some experiences. The hotel grounds, nonetheless, receive high marks for their beauty and upkeep.
The staff at Le Franschhoek Hotel & Spa are consistently recognized for their friendliness, professionalism and helpfulness. Guests frequently commend the staff for their warm hospitality and efficiency, especially during special occasions. Although there are isolated critiques on service attitudes and engagement, the overall impression remains positive, creating a favorable guest experience.
Internet connectivity at the hotel presents a mixed bag; while the Wi-Fi is excellent in most areas and meets recreational needs, some guests face challenges with poor signal strength in certain rooms and during periods of loadshedding, affecting business travelers.
The spa facilities at the hotel add a significant touch to the guest experience with many praising the superb therapists and lovely treatments. Despite occasional issues with management interactions and hard-sell tactics, massages and overall spa offerings remain highly appreciated.
The pool area garners mixed reactions, appreciated for its beauty and ambiance but occasionally criticized for cold water and inconsistent cleanliness. Nevertheless, it remains a favored spot for relaxation.
In summary, Le Franschhoek Hotel & Spa excels in providing a tranquil, scenic escape with impeccable service and a delightful breakfast experience. While room and maintenance issues exist, the beautiful surroundings, attentive staff and spa facilities offer a compelling stay for visitors.
The Krystal Beach Hotel in Gordon’s Bay receives predominantly positive reviews with several aspects of the property being highly praised by guests.
Nestled right by the marina and offering stunning views over False Bay, the hotel's prime location is a standout feature. Its proximity to the beach, harbor and a variety of local amenities, like shops and restaurants, adds to the appeal. Visitors appreciate the tranquil, clean environment, making it perfect for relaxation, seaside walks and as a base for exploring nearby tourist spots. The majestic views of the sea, mountains and sunsets enhance the overall holiday experience.
The breakfast at Krystal Beach Hotel is another highlight, frequently described as delightful, scrumptious and exceptional. The buffet offers a wide variety of well-prepared options, including fresh fruit and freshly brewed coffee, catering to different dietary preferences with a special mention for Halaal options. Although there are occasional complaints about hygiene, limited choices and the ambiance being too busy, the overall sentiment is that the breakfast provides an excellent start to the day.
Dinner experiences are largely positive with praises for the excellent and delicious quality of the food and specific dishes like pork belly and hake and chips. The ambiance, enhanced by the beautifully located terrace and a cocktail bar, creates a pleasant dining setting. Despite some complaints about noise, limited menu selection and slow service during off-peak hours, the overall dining experience is favorable.
The rooms at Krystal Beach Hotel consistently receive high marks for their spaciousness, cleanliness and modern decor. Many rooms offer stunning views of the harbor or the sea, adding to the serene and picturesque atmosphere. Furnishings, including large, cozy beds and well-equipped amenities, further enhance the comfortable experience. Although there are minor issues regarding room temperature and view discrepancies, the overwhelming feedback is positive.
Cleanliness across the hotel is highly commended with numerous reviews noting the spotless condition of rooms and communal areas. Guests appreciate the well-maintained facilities and the high standards upheld by housekeeping, although some isolated reports of maintenance issues and cleanliness in certain areas exist.
The staff at Krystal Beach Hotel earn widespread acclaim for their friendliness, professionalism and accommodating nature. Guests frequently mention the helpfulness and welcoming demeanor of the front desk and reception staff. While there are occasional criticisms of unhelpful or unfriendly staff, particularly at the front desk and bar, the majority of feedback emphasizes the staff’s role in creating a pleasant stay.
The mixed reviews of the WiFi service highlight both its reliability for basic needs and areas for improvement, particularly regarding speed and consistency. However, the spa at the hotel garners mostly positive feedback, praised for its amazing service and professional staff, despite some minor areas needing attention.
The gym, while small, is well-equipped and provides a good workout space with scenic views. Minor suggestions for upgrades and better maintenance were noted. The pool area receives high acclaim as well for its cleanliness, beautiful environment and friendly staff, though its small size and lack of heating were noted as minor drawbacks.
Overall, Krystal Beach Hotel is favored by guests for its excellent location, high-quality breakfast, comfortable rooms, commendable cleanliness and friendly staff, making it a popular choice for a relaxing and enjoyable stay in Gordon’s Bay.
Erinvale Estate Hotel & Spa garners high praise for its delightful and memorable offerings, creating a lasting impression on its guests. The experience begins with a sumptuous breakfast that caters to various tastes, featuring a generous buffet of fresh fruits and cooked options. Diners appreciate the beautiful setting, dining under oak trees or on the terrace, with the option of an à la carte menu further enhancing the personalized experience. The quality of the food consistently receives accolades, complemented by the welcoming and attentive staff, making breakfast a truly enjoyable start to the day.
The dining experience continues to impress with particularly positive reviews of dinner. Guests commend the hotel’s restaurant for its fresh, high-quality ingredients and delicious meals. The dining atmosphere, combined with the option of room service after a busy day, makes for a relaxing and enjoyable meal. Despite some minor critiques regarding the variety, the overall satisfaction with the culinary offerings and service remains high.
Accommodations at Erinvale Estate are marked by a blend of old-world charm and modern sophistication. Visitors appreciate the spacious, clean, and comfortable rooms, many of which boast beautiful views and additional features like separate lounges and patios, enhancing the experience with plush beds and ample amenities. While some suggest minor modernizations for the bathrooms, the overall impression is overwhelmingly positive.
The hotel’s commitment to cleanliness is evident throughout the property, noted for its impeccable upkeep and inviting ambiance. The immaculate gardens and well-maintained spaces reflect the staff’s dedication and pride in their work, contributing significantly to guests’ satisfaction.
The exceptional staff at Erinvale Estate Hotel & Spa further elevates the guest experience, consistently celebrated for their warmth, professionalism, and helpfulness. Their pride in delivering incredible service fosters a welcoming and seamless hospitality experience, ensuring a delightful and satisfying stay.
Leeu Estates is a hotel that is highly praised for its exceptional staff. Guests describe the staff as professional, friendly and exceptionally attentive. They appreciate the little details that the staff takes care of to ensure a wonderful experience during their stay. While some guests had mixed experiences with some staff being superb and others just okay, the majority are effusive in their praise, finding the staff to be lovely and outstanding. Despite a few minor complaints, guests recognize that the staff of Leeu Estates is what truly sets this hotel apart.
The Ocean Breeze Hotel receives widespread acclaim for its prime seaside location. Nestled right on the seafront in a beautiful, safe and quiet neighborhood, the hotel offers stunning ocean and mountain views. Guests appreciate easy access to the beach across the road and the convenience of nearby shops, restaurants and local attractions. Secure parking and overall cleanliness of the facilities further enhance the guest experience, making it an ideal spot for beach lovers and day outings.
Breakfast at the Ocean Breeze Hotel garners varied feedback, though the positive reviews highlight excellent quality meals and a stunning location for dining. Dishes like the pancakes are particularly praised. The restaurant downstairs enhances convenience while the scenic ocean view adds to the enjoyment of meals. However, some detracting points include infrequent menu limitations, waiting times and cleanliness issues.
Dinner at the hotel's restaurant is positively received with many guests praising the quality and variety of the food, especially the seafood. The convenience of room service and the helpfulness of the bar staff add to the overall positive dining experience, despite occasional mentions of higher prices and early closures due to load shedding.
Guest experiences with the rooms are mixed. On the positive side, many commend the cleanliness, tidiness and ocean views. Some rooms are spacious and comfortable, featuring basic but adequate furnishings. However, issues such as outdated furniture, non-functional electrical plugs and noise from neighboring units suggest that some rooms need significant upgrades.
The hotel is highly regarded for its cleanliness with numerous guests noting the spotless nature of both rooms and common areas. However, there are minor criticisms regarding maintenance, such as outdated features and occasional lapses in cleaning standards.
The staff at Ocean Breeze Hotel receives high praise for their friendliness, welcoming attitude and efficiency. While a few instances of unprofessional behavior are noted, the overall impression is one of a warm and courteous team contributing significantly to the positive guest experience.
Wi-Fi services at the hotel receive mixed reviews with many guests appreciating the connectivity for streaming services. However, frequent issues with slow speeds, unstable connections and finding the Wi-Fi password detract from the overall satisfaction.
The pool is described as clean and appealing with great ocean views and a nearby bar-style restaurant adding to its allure. Although situational issues such as strong winds and the presence of smokers can affect the experience, the cleanliness and appeal of the pool remain strong points.
The proximity to the beach is frequently highlighted as a key benefit of staying at the hotel. Its location on Beach Road, directly opposite the ocean, makes it perfect for those looking to enjoy the sun and surf.
Guests have mixed opinions on the parking facilities. While many appreciate the secure underground parking, some suggest that better cleanliness and more ample spaces could enhance the experience.
Reviews of the beds are generally positive with many guests finding them comfortable and well-maintained. Nonetheless, some guests mentioned issues with bed size, firmness and maintenance.
In summary, the Ocean Breeze Hotel offers an exceptional location with stunning views, friendly and efficient staff and clean, comfortable accommodations. While there are areas for improvement such as room updates, Wi-Fi reliability and breakfast service, the overall guest experience remains highly positive.
The Lord Charles Hotel in Somerset West, part of the Tribute Portfolio, enjoys a favorable reputation among guests, primarily due to its standout location and exceptional service. The hotel is perfectly situated amidst lush greenery, offering distant sea views and easy access to the stunning Winelands and renowned golf courses in the district. Its strategic position near the R44 provides convenient travel options, including a short drive to Cape Town and proximity to the airport. Guests appreciate the tranquil atmosphere, well-maintained gardens, and spacious grounds, making it an idyllic base for both leisure and events.
Guests consistently applaud the diverse and high-quality breakfast at the hotel, which features a wide array of options. The attentive staff enhances the dining experience, although some note areas for improvement, like noise levels and a broader selection of hot beverages. Dinner experiences elicit varied feedback, with the in-house restaurant La Vigne receiving accolades for creative dishes and presentation, despite occasional limitations in selection and freshness. Overall, the hotel offers moments of dining excellence, supported by competent service.
The accommodations at the Lord Charles Hotel are frequently commended for their cleanliness, space, and comfort, with classy decor and serene garden views creating a restful environment. While some aspects of the decor may seem dated and room temperatures can vary, the rooms' privacy and tranquility are appreciated. The hotel maintains a high standard of cleanliness throughout, complemented by a clean and inviting swimming pool area.
A notable highlight is the hotel's staff, who earn consistent praise for their friendliness and professionalism. Staff members, from the front desk to restaurant personnel, contribute significantly to guest satisfaction with their warmth and dedication. Guests also enjoy the serene pool area, adorned with comfortable sun beds and surrounded by extensive, beautifully kept gardens. However, the complimentary WiFi draws mixed reviews, with some guests encountering weak and unstable connections.
Overall, the Lord Charles Hotel in Somerset West provides a pleasant and memorable stay, with its strengths in location, service, and ambiance creating a favored choice for visitors to the area. While minor improvements in some areas could enhance the guest experience further, the hotel's charm and hospitality remain its defining attributes.
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