Kleinmond-34.31747400,
19.13425100,
Arabella Country Estate, R44 To Kleinmond, Overberg(Show on Map)
8.6
Very Good
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Summary of reviewsArabella Hotel, Golf and Spa, located in the breathtaking Arabella Country Estate, receives acclaim for its serene and picturesque environment. The prime location overlooking a beautiful bay, coupled with well-maintained gardens and tranquil atmosphere, makes it an exceptional destination for leisure, whale watching and especially golf enthusiasts. The hotel's convenience, including its proximity to Cape Town and ease of access from the N2 highway, adds to its allure.
Breakfast at Arabella receives high praise, described as exceptional, varied and fresh with many guests appreciating the inclusion of Halaal options and superb service from the staff. While there were minor critiques regarding the comfort of the breakfast room and occasional changes in the selection, the overall quality makes breakfast a standout feature.
The dinner experience is also largely positive with guests commending the delicious and well-prepared dishes, though some noted a limited menu and high prices. Despite these, the overall food quality is often held in high regard.
Rooms at the hotel are modern, clean and comfortable, featuring spacious layouts and stunning views of the lagoon, golf course and mountains. While a few reviews suggested room upgrades or noted minor maintenance issues, the majority of feedback highlights the rooms as a welcoming and relaxing retreat, enhanced by comfortable bedding and well-maintained grounds.
Cleanliness across the hotel is generally excellent with guests frequently noting the high standards in rooms and common areas, including the sauna, steam room and hydro pool. Some areas, such as the outdoor pool and carpets, could use more attention, but overall, the hotel's cleanliness and calm environment are well-regarded.
The staff at Arabella Hotel stand out for their friendliness, professionalism and commitment to guest satisfaction. Consistently praised for their welcoming and helpful nature, the receptionists and restaurant staff contribute significantly to the positive experience, despite occasional lapses in service consistency.
The spa facilities are a highlight, offering spacious, well-maintained amenities and exceptional massages. The serene ambiance and professional therapists create a fantastic spa experience, though some guests found the prices high and certain amenities closed due to Covid.
The pool areas, often described as beautiful and well-kept, provide an enjoyable and relaxing environment with clear waters and stunning views. While some guests found the pool cool, especially in winter, the overall feedback is positive, emphasizing the refreshing and serene poolside experience.
Family-friendly amenities at the hotel are excellent with spacious suites, child-friendly services and ample play areas highly appreciated by guests. Although some found the hydro spa pool too cold for children, the welcoming atmosphere and thoughtful amenities make it a great choice for families.
For golf enthusiasts, Arabella Hotel is a top destination with a superbly maintained course and excellent service. The picturesque surroundings and well-designed course contribute to memorable golfing experiences, making it a preferred spot for special occasions and leisurely golf retreats.
The beds at the hotel are widely praised for their comfort, though some guests noted issues with pillows and mattresses. However, the majority of reviews point to a very positive sleep experience.
In terms of luxury, the hotel delivers a first-class experience with its excellent breakfast, prime location and serene setting. While some aspects such as dining quality and certain facilities have room for improvement, Arabella Hotel, Golf and Spa remains a highly regarded and enjoyable destination for those seeking comfort and relaxation in a stunning environment. Show more
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Luxury Hotel
Situated on a magnificent golf estate, Arabella Hotel, Golf and Spa features a championship golf course, an award-winning spa, and luxurious rooms with lagoon or garden views. It offers a high-end retreat with extensive leisure facilities and a focus on relaxation and recreation.
Hotel near Golf Courses
Arabella features a stunning golf course designed by Peter Matkovich, set against the backdrop of the Kogelberg Biosphere Reserve. The hotel also offers a golf academy and luxurious spa facilities, catering to both golfers and those seeking relaxation.
Hotel Taking Steps Towards Sustainability
This hotel is Green Key Certified and has a sustainable program called Green Evolution focusing on water management, energy management, sustainable consumption, and preservation of the natural environment. They utilize reclaimed water for gardens, have a drip irrigation system, and their electricity consumption comes from 100% renewable sources.
Hotel with Spa
Arabella Hotel, Golf and Spa combines golfing and relaxation, offering a wellness experience integrated with its world-class golf courses. It provides a perfect space for golfers to unwind after a day on the greens.
Family Friendly Hotel
The hotel offers a range of family-friendly amenities including a kids' club, swimming pools, and various activities. The spa provides relaxation for parents, while the golf course and other recreational facilities cater to all ages. Its location in a country estate provides a safe and spacious environment for families.
Hotel with Swimming Pool
The Arabella Hotel includes a pool and spa facilities. It offers a relaxing environment with options for both leisure and wellness.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Located in Kleinmond, the Arabella Hotel offers a premier golf estate setting with air-conditioned conference facilities. It has 10 event rooms and 5 breakaway rooms in the Business Centre, perfect for smaller meetings and conference groups.
Hotel with Parking
The Caledon Hotel and Spa provides free parking for its guests.
Accessible Hotel
This hotel offers wheelchair access and has two Deluxe rooms specifically designed to ensure accessibility and comfort for guests requiring wheelchair access.
Hotel with Gym
This hotel features a comprehensive fitness centre, complementing its golf course and spa. It offers a range of fitness and recreational activities.
Hotel with Tennis Courts
Besides its stunning golf course, Arabella boasts excellent tennis facilities. The hotel offers a complete luxury experience with high-quality courts and beautiful surroundings, making it ideal for tennis enthusiasts.
Hotel with Indoor Pool
Arabella Hotel, Golf and Spa features an inside hydro-pool for a watery massage, in addition to an outdoor pool and lap pool. The hotel also has an award-winning spa and golf course.
Hotel with Heated Pool
The Arabella Hotel, Golf and Spa offers a heated indoor hydro-pool and an outdoor lap pool. Guests also have complimentary access to the spa's heated pool, sauna, and steam room without needing a separate spa appointment.
Hotel for Honeymoon
Romantic Hotel
Hotel for Yoga
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe King Room with Garden ViewThe spacious twin/double room provides air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Premium Deluxe King Room with Lagoon ViewThe spacious twin/double room provides air conditioning, a tea and coffee maker, a terrace with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Presidential Suite with Lagoon ViewThe sauna and fireplace are the special features of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as lake views. The unit has 1 bed.
Deluxe King Suite with Garden ViewThis spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.
Deluxe King Suite with Lagoon ViewThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views. The unit offers 2 beds.
Premium Deluxe King Suite with Lagoon ViewThe fireplace is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views. The unit has 1 bed.
Deluxe Twin Room with Garden ViewThe spacious twin room features air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Premium Deluxe Twin Room with Lagoon ViewThe spacious twin room features air conditioning, a tea and coffee maker, a terrace with lake views as well as a private bathroom boasting a bath. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Nestled in the stunning surroundings of Arabella Country Estate, the location of Arabella Hotel, Golf and Spa has garnered praise for its breathtaking, serene and peaceful environment. Situated in a prime spot overlooking a picturesque bay, it offers stunning and exceptional views that leave visitors in awe. The location is highly regarded for its ideal placement within a beautiful, manicured golf resort, making it a haven for golf enthusiasts with the convenience and quality of the course frequently commended. The proximity to Capetown and ease of access from the main N2 highway add to the hotel's appeal.
The serene landscape and elegant facilities provide a relaxing escape with beautiful scenery, well-kept grounds and a peaceful atmosphere recognized by many guests. The lagoon views, well-maintained gardens and tranquil atmosphere create a perfect setting for a leisure getaway. Whether one is there for whale watching or a round of golf, the location proves to be both convenient and idyllic.
The combination of excellent facilities and a visually stunning environment only enhances the overall experience, making the Arabella Hotel, Golf and Spa a captivating destination that promises comfort and exceptional views in a sensational location.
Breakfast
Guests at the Arabella Hotel, Golf and Spa generally have high praise for the breakfast offerings. Described as exceptional, excellent and amazing, the breakfast buffet impresses with its variety and quality. Many guests appreciate the plentiful and fresh options, noting that the breakfast spread is generous and nutritious. There is also a consistent mention of the superb service provided by the staff, which enhances the overall breakfast experience. The selection includes diverse offerings with several positive remarks about the inclusion of Halaal options, which caters to different dietary needs.
However, there are some occasional critiques. A few guests felt that the breakfast room could be uncomfortable due to heat and others mentioned that the chef was slow in preparing eggs. Some visitors noted that the selection has changed over time and is not as extensive or varied as before. There were also isolated comments about specific issues like the absence of bread and toast on one day or the use of oil in frying eggs and omelets.
Despite these minor setbacks, the majority of reviews highlighted the excellent quality and extensive variety of the breakfast, making it a standout feature of the hotel stay.
Dinner
The dinner experience at Arabella Hotel, Golf and Spa offers a mixed but predominantly positive reception from guests. Many found the food at the hotel's restaurant to be excellent with standout dishes like an awesome piece of fish with veggies and the tastiest pork belly ever eaten. Both breakfast and dinner were consistently praised for their deliciousness and quality. Guests appreciated impressive meal options and found the food well-prepared and magnificent overall. Specific mentions of an exquisite dinner and unbelievable food and service highlight some exceptional experiences.
However, some recurring criticisms included a limited dinner menu and high prices, particularly for families opting for the buffet. The restaurant's ambiance occasionally felt dated or lacking, influenced by low occupancy. A few guests were disappointed with the quality and flavor of the food, while others noted that the dinner did not meet expectations compared to the rest of the hotel offerings. Despite these critiques, the dining experience at Arabella Hotel appears largely positive with many guests enjoying their meals and finding good value for money.
Rooms
Arabella Hotel, Golf and Spa offers a splendid room experience that many guests have praised. The rooms are consistently described as modern, clean and comfortable, providing a pleasant stay. Guests appreciate the spaciousness of the rooms, often noting the large size and impressive layout. Many rooms feature stunning views of the lagoon, golf course, mountains or gardens, enhancing the overall experience.
Several reviews highlight the impeccable maintenance and cleanliness of the rooms, ensuring a welcoming atmosphere. However, there are occasional mentions that some rooms could benefit from an upgrade or more thorough cleaning.
The bedding is generally very comfortable, although there were a few reports of subpar mattresses. Guests frequently compliment the lovely and well-maintained grounds, adding to the overall charm of the hotel. In addition, the amenities, including balconies, contribute positively to the guest experience. Overall, the rooms at Arabella Hotel, Golf and Spa offer a comfortable, spacious and well-appointed retreat for travelers.
Beds
The beds at Arabella Hotel, Golf and Spa are consistently praised for their comfort with many guests describing them as comfortable, super comfy or extremely comfortable. Numerous reviews highlight the spaciousness and overall cleanliness of the bedding. However, some guests did express dissatisfaction with the pillows, citing a lack of support and comfort and a few noted that the mattress did not meet their expectations for a hotel of this level. Despite these few criticisms, the majority of feedback points to a very positive sleep experience.
Cleanliness
Arabella Hotel, Golf and Spa generally impresses guests with its high standard of cleanliness and well-maintained facilities. Visitors commonly express satisfaction with the clean and comfortable rooms, noting that they are exceptionally neat and hygienic. The hotel's common areas and amenities, including the sauna, steam room and hydro pool, are often highlighted for being clean and luxurious.
Despite the overall positive feedback, some guests mention that certain areas, such as the outdoor pool and some carpets, show signs of stains and could benefit from more thorough cleaning. While many rooms are reported as spotless and well-maintained, a few reviews cite occasional cleanliness oversights, such as dirty floors or mold in showers, indicating that consistency is an area for potential improvement.
The serene and peaceful ambiance of the property contributes to its charm, making it a comfortable and relaxing getaway. However, some parts of the hotel, including the pool area and common spaces, might require a facelift to enhance the overall guest experience.
Overall, Arabella Hotel, Golf and Spa is well-regarded for its cleanliness, combining comfort with a clean and serene environment, though a few areas could benefit from more consistent attention to detail.
Staff
Arabella Hotel, Golf and Spa boasts a dedicated team of staff who significantly enhance the guest experience. Repeatedly described as friendly, professional and exceptionally accommodating, the staff contributes positively to the hotel's reputation. Many guests have highlighted the welcoming and thoughtful nature of the team, particularly praising the receptionists and those serving in the restaurant for their attentive and pleasant demeanor.
Guests commonly note the staff’s consistent helpfulness and their willingness to go the extra mile, creating an atmosphere of genuine hospitality. The check-in process and overall service standards are mentioned as efficient with staff members consistently displaying polite and professional conduct.
However, not all feedback is uniformly positive. Instances of inconsistency in service, particularly in the lounge and restaurant, were noted with some suggestions for further training to elevate product knowledge and overall service quality. Despite these occasional lapses, the general consensus remains that the staff at Arabella Hotel is a standout feature, offering a blend of friendliness and commitment to guest satisfaction that many find memorable and commendable.
Spa
Nestled in a stunning location, the Arabella Hotel, Golf and Spa boasts an impressive array of spa amenities that have left guests thoroughly pleased. Visitors frequently commend the spacious and exceptionally well-maintained facilities, including a gorgeous swimming pool and well-kept sauna area. Therapists at the spa are notably warm, helpful and professional, providing what many describe as some of the best massages they've ever experienced. The spa and sport facilities are both excellent, contributing to a truly fantastic spa experience.
Guests appreciate the lovely ambiance and the pleasure of visiting the spa, noting the beautiful surroundings and relaxing atmosphere. Although a few mentioned that the spa was overpriced or that certain amenities were closed due to Covid, these concerns are overshadowed by the overwhelmingly positive feedback. The spa is a highlight of the hotel, offering truly amazing treatments and a sanctuary of relaxation for those looking to unwind.
Pool
Arabella Hotel, Golf and Spa offers a range of pool facilities that have garnered positive reviews from guests. The pool areas are consistently described as beautiful, appealing and well-maintained. Visitors particularly appreciate the fantastic, large outdoor pools which, although not heated, provide a refreshing swim. The cleanliness and maintenance of the pools reflect the hotel’s attention to detail with the waters often noted as clear and inviting.
The surroundings enhance the experience further with lovely areas of sun loungers and stunning views of the adjacent golf course, creating an ideal setting for relaxation. The pool area’s ambiance with features like waterfalls, contributes to a serene environment where guests feel inclined to linger.
Despite the overall positive feedback, some guests note that the pool water can be a bit cool, particularly in winter and occasional wear on the pool’s under-surface was observed. There were also comments about children running around the pool area, which could affect the tranquility for some. However, these minor issues don't seem to overshadow the general satisfaction with the pool facilities at Arabella Hotel, making it a highlight for many during their stay.
Family
Arabella Hotel, Golf and Spa offers a welcoming and family-friendly environment, perfect for guests with children. Families can appreciate the superb family suites and excellent service which ensures child-friendly experiences. A highlight for many guests is the spacious area for kids to play, providing plenty of entertainment for the little ones. The hotel boasts ample amenities suitable for families, including cots, feeding chairs and nappy changing spaces, emphasizing their consideration for child and baby needs.
While some found the hydro spa pool too cold for children, the overall facilities and the accommodating nature of the staff contribute to a positive family stay. Enhancements such as an onsite convenience store could add further to the convenience for families. Nonetheless, the blend of excellent service, ample space and child-friendly amenities makes Arabella Hotel an attractive destination for families alongside non-golfing members.
Golf
Nestled in a stunning location, Arabella Hotel, Golf and Spa is a top choice for golf enthusiasts. The golf course garners consistently high praise for its fantastic design and superb maintenance, often described as one of the best courses guests have played. From well-kept grounds to attentive staff, the golf facilities are incredibly well-regarded. The surrounding views, including a picturesque lagoon, complement the beautifully designed course, adding to the overall appeal of the resort. Guests frequently find the golf experience fulfilling, whether celebrating special occasions or simply enjoying the tranquility of the estate. With excellent service from the golf staff and a top-tier golf facility, this destination continues to impress visitors seeking a memorable golfing getaway.
5 Star
Arabella Hotel, Golf and Spa has received mixed reviews regarding its five-star rating, facilities and services. The hotel is often praised for providing a first-class experience with many guests highlighting its excellent and varied breakfast as fitting their expectations of a 5-star establishment. The location also stands out as a significant advantage, contributing to an overall 5-star experience.
However, some aspects, such as the restaurant food, have been critiqued. Guests mention that the quality of the food does not match the high standards set by the hotel. Additionally, there's feedback suggesting that the hotel does not fully justify its 5-star price point. While it offers qualities of a top-tier hotel, a few guests feel that the overall experience aligns more closely with a 4-star rating.
In summary, while Arabella Hotel, Golf and Spa excels in areas like breakfast and location, there are a few inconsistencies in food quality which prevent unanimous agreement on its five-star status.
Luxury
Nestled within a pristine golf course, Arabella Hotel, Golf and Spa promises a luxurious experience rivaling five-star establishments. Guests frequently highlight the hotel's exceptional quality and class, emphasizing its status as a well-maintained luxury facility. The presidential suite stands out for its opulence, while the culinary experience receives high praise for being both luxurious and delicious.
The accommodation is characterized by clean, comfortable and luxurious rooms, ensuring guests feel pampered during their stay. Many have described their experiences as superb with all the comforts and luxury one could desire, affirming the hotel's first-class status. Despite the occasional critique regarding room odor, the overall sentiment is overwhelmingly positive, making every moment at the hotel truly enjoyable and living up to its five-star reputation.
Yes, Arabella Hotel, Golf and Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Arabella Hotel, Golf and Spa.
No, Arabella Hotel, Golf and Spa doesn't allow dogs.
Yes, parking facilities are available at Arabella Hotel, Golf and Spa.