InfoSummary of reviewsHotel Cinco Tierras excels in multiple areas, making it a highly favored choice for travelers. The location is frequently praised for its convenience and cleanliness, situated on a quiet street yet close to the main square, restaurants and markets. Its proximity to Route 5 allows for easy access whether heading south from Santiago or taking a restful break on the way to Osorno. Despite its central location, guests enjoy peace away from the downtown noise, enhanced by beautifully decorated common areas.
The breakfast experience at the hotel is generally positive. Guests appreciate the delicious and plentiful offerings, noting the quality and freshness of the food. The variety includes fresh coffee beans and fruit with friendly, attentive service and the convenience of room service being a notable plus. Some guests, however, suggest adding healthier options and expanding the variety to include more fruits and items like scrambled eggs.
Rooms at Hotel Cinco Tierras are described as modern, clean and spacious. Guests often highlight the new furnishings and the overall modern aesthetic, which contribute to a comfortable and restful experience. While a few mention that the rooms could be on the smaller side, the excellent beds and comprehensive amenities more than compensate, ensuring a pleasant stay. The tasteful design and new facilities reinforce the hotel's commitment to guest comfort.
Cleanliness is a standout feature with many reviews noting the impeccable condition of rooms and facilities. The hotel maintains a well-organized and pleasurable atmosphere, bolstered by the efficient and attentive service of the staff. This commitment to cleanliness and maintenance adds to the overall positive guest experience.
The staff at Hotel Cinco Tierras consistently receive high praise for their friendliness and attentiveness. Guests commend the helpful reception team and often mention individuals like Don Mauricio, who make lasting positive impressions. The staff's commitment to safety, especially regarding COVID regulations, enhances the sense of care and professionalism, making guests feel welcomed and secure.
Parking facilities are another high point with guests appreciating the availability of secure and ample on-site parking. The presence of security cameras and options for both outdoor and indoor parking adds to the convenience and peace of mind for travelers, especially those with larger vehicles.
Lastly, the beds at Hotel Cinco Tierras are remarkably well-reviewed, often noted for their comfort, spaciousness and the quality of the mattresses. Spacious rooms and great heating further contribute to a restful night’s sleep, making the accommodations highly recommended for those in search of comfort.
In summary, Hotel Cinco Tierras provides a well-rounded, highly satisfactory experience with its excellent location, modern and clean rooms, delicious breakfast, exceptional staff, reliable parking and notably comfortable beds. Show more
InfoSummary of reviewsHotel con C boasts an impressive central location in Concepción, making it ideal for exploring the city and its surroundings. Guests commend its proximity to numerous restaurants, shops, bars, the university and key transportation links, adding to the hotel's appeal. The neighborhood is described as beautiful, safe, tranquil and accessible, providing a peaceful yet convenient stay.
The hotel's facilities and comfort receive frequent praise with many guests highlighting the clean and spacious rooms, comfortable beds and exceptional staff attention. The inclusion of breakfast adds to the overall sense of excellent value for money. While some guests mention minor maintenance issues and noise insulation concerns, the majority find the accommodation satisfactory.
Regarding breakfast, the feedback is generally positive with guests appreciating the delicious, satisfying and punctual service directly to their rooms. The variety of drinks and the friendly staff further enhance the experience. However, some guests suggest adding more variety, including fruits and vegetarian or vegan options. Overall, the breakfast is well-received, particularly for those who value punctuality and room service.
Cleanliness is consistently noted as a strong point with spotless rooms and well-maintained common areas. The hotel's hygiene and housekeeping services are repeatedly praised, contributing to a comfortable and tidy environment.
The staff at Hotel con C are highly praised for their friendliness, professionalism and excellent customer service. The reception team, in particular, stands out for their attentiveness and support, ensuring a welcoming and helpful atmosphere. Guests feel valued and at home, thanks to the respectful and personal interactions with the staff.
Although parking is not directly on the premises, the available solutions are reasonably close, secure and included in the hotel package. Guests appreciate the safety and proper guarding of the parking facilities, despite minor inconveniences such as the need to inform the staff each time they want to use their vehicle.
In summary, Hotel con C offers a strategic location, clean and comfortable accommodations, commendable service and a friendly atmosphere. While there are areas for improvement, particularly concerning noise insulation and minor room maintenance, the hotel remains a favored choice for visitors to Concepción. Show more
InfoSummary of reviewsibis Concepcion is strategically located in Concepción, making it a convenient choice for travelers, particularly those on business trips or short visits. The hotel is praised for its proximity to the airport, major routes, and the bustling Mall Trebol, offering easy access to shopping and dining options. Guests appreciate the secure and ample parking, which further enhances convenience.
The positive reviews highlight the cleanliness and tidiness of both rooms and common areas, contributing to a comfortable atmosphere. While the rooms are described as clean and cozy, they are notably small, which may not be ideal for larger families. Despite their compact size, the rooms offer good value for money and meet the essential needs of guests. The staff is frequently commended for their friendliness, attentiveness, and efficient service, which significantly enhances the guest experience.
The breakfast at ibis Concepcion receives mixed feedback, with many appreciating the variety and flavor of the offerings, while others feel there is room for improvement in terms of freshness and efficiency. Similar sentiments are shared about the on-site restaurant, OLIVIA, where the dining experience can be inconsistent but convenient when it comes to location and service.
Guests express varying experiences with the hotel's Wi-Fi connectivity, indicating areas in need of improvement to ensure reliable internet access throughout the establishment. Bed comfort is generally well-received, though there are comments on bed size and occasional issues with bedding.
Overall, ibis Concepcion is viewed as a practical and straightforward option, suitable for solo travelers or business guests seeking functionality. It offers a satisfactory experience within a budget hotel framework, excelling in location, cleanliness, and customer service, but with some areas noted for potential improvement. Show more
InfoSummary of reviewsRuta Hotel Alto La Cruz has garnered extensive positive feedback across various aspects.
Its strategic location next to Route 5 is a significant advantage, particularly for travelers needing a convenient stopover without journeying into the city. Guests consistently highlight the practicality, comfort and safety of the hotel's location, noting how it simplifies their travel experience and offers a perfect spot to refresh and continue their journey. While minor issues with signage were noted, the overall location is highly valued by visitors.
The breakfast service at the hotel is also appreciated with guests enjoying a variety of tasty options, including well-prepared homemade food and delicious scrambled eggs. The friendly service and clean environment further enhance the positive dining experience with the flexibility of service times being an additional bonus.
Dinner experiences are generally favorable with guests enjoying the homemade, delicious meals and commendable food service. Although there's room for improvement in terms of the dining area's coziness and meal preparation practices, the overall quality of the dinner and the friendliness of the kitchen staff create a satisfying dining experience.
Guests often praise the hotel's rooms for their comfort and cleanliness. The rooms are described as cozy, well-maintained and equipped with modern amenities like air conditioning and cable TV with Netflix. Special features in some rooms, such as terraces and valley views, are appreciated, though a few noted minor issues with room size and specific maintenance concerns. Nonetheless, the emphasis on cleanliness and comfort makes the rooms highly appealing.
Cleanliness is a standout feature at Ruta Hotel Alto La Cruz with guests frequently commenting on the immaculate condition of rooms and common areas. The hotel’s commitment to hygiene, especially during the Covid era, contributes to a safe and pleasant stay.
The staff at the hotel consistently receive high marks for their friendliness, warmth and attentiveness. Guests feel well-cared-for by the polite and hospitable personnel, enhancing the overall positive experience.
Finally, the beds are a notable highlight with most guests finding them extremely comfortable and conducive to a good night's sleep. Although there are occasional issues reported, the general consensus is that the bedding contributes significantly to the enjoyable stay at Ruta Hotel Alto La Cruz.
Overall, the positive reviews for Ruta Hotel Alto La Cruz reveal a well-regarded establishment known for its strategic location, excellent service, comfortable rooms and strong commitment to cleanliness. Show more
InfoSummary of reviewsHotel Mont Suite-Mte. Aguila is lauded for its strategic location in Monte Águila, making it an excellent stopover spot for travelers. Situated within a bustling strip center, it offers convenient access to shops, dining options and essential services like pharmacies and liquor stores. The hotel is notably clean and comfortable with guests repeatedly praising the spacious, well-maintained rooms and modern amenities.
The rooms are not only sizable but also equipped with large televisions and air conditioning with the beds being particularly highlighted for their size and comfort. Guests describe the beds as gigantic and exceptionally comfortable, greatly enhancing their stay. The hotel's emphasis on cleanliness extends to both rooms and bathrooms, creating a refreshing and relaxing environment.
Staff at the hotel receive high praise for their friendliness and attentive service, especially the receptionists who significantly contribute to a welcoming atmosphere. The level of service and hospitality leaves a lasting positive impression on guests.
Breakfast at the hotel, while featuring clean spaces and attentive service, has received mixed reviews. Some guests appreciate the convenience of in-room delivery, but many suggest improvements in variety and freshness, particularly desiring more hot and diverse options.
Overall, Hotel Mont Suite-Mte. Aguila stands out for its clean, comfortable accommodations, exceptional staff service and prime location. Despite some areas for improvement in the breakfast offerings, the hotel's hospitable environment and modern amenities make it a highly recommended choice for travelers seeking a restful and pleasant stay. Show more
InfoSummary of reviewsHotel Umawue enjoys a highly favorable location, valued by guests for its convenience and tranquility. The proximity to shopping areas, the university and the airport adds to its appeal, while the safe and peaceful surroundings enhance the overall stay. Although some find it a bit distant from the city center and restaurants, the nearby closed parking and beautiful views from the rooms balance this minor inconvenience.
The positive ambiance extends into the breakfasts, which are generally praised for their deliciousness and variety. Many guests cite the breakfast as a highlight with terms like "excellent" and "abundant" frequently appearing. Yet, there are calls for improvements in freshness and variety, as well as the need for better organization and more value for money.
Dinner at the hotel is often considered a major attraction due to its high-quality, well-prepared dishes and the expertise of the chef. Dishes like the salmon with roasted vegetables are especially celebrated. However, occasional service issues such as slow service and insufficient staffing are noted, along with the inconvenience of the restaurant being closed on Sundays without prior notice during booking.
In terms of accommodations, Hotel Umawue receives strong positive feedback for its spacious, clean and comfortable rooms. Guests enjoy the modern facilities, cozy ambiance and new furniture, along with the beautiful views. While isolated comments refer to smaller than expected rooms and a lack of certain amenities like hairdryers, the overall impression is one of satisfaction and comfort.
Cleanliness is a standout feature with guests consistently praising the hotel's meticulous upkeep. The quiet, well-maintained environment, combined with exceptional staff service, contributes to a restful and pleasant stay. The staff, in particular, earn high marks for their friendliness and attentiveness with special mentions for specific employees who go above and beyond to ensure a welcoming atmosphere.
Opinions on bed comfort are somewhat mixed. Many guests find the beds large, soft and ideal for a restful sleep, supported by the attentive service. However, some have encountered issues with mattress quality, such as sunken or noisy beds and discomfort from combined twin beds. These inconsistencies suggest that bed quality might vary between rooms.
In summary, Hotel Umawue provides a comfortable and enjoyable stay with commendations for its location, cleanliness, dining and staff. While there are minor areas for improvement in breakfast offerings and consistency in bed quality, the overall experience for guests is notably positive. Show more
InfoSummary of reviewsHostal del Rio in Concepción stands out for its exceptional location, nestled in the city's vibrant center and conveniently close to shopping centers, supermarkets, and major attractions. This central positioning allows guests to explore the area easily on foot, enhancing their visit with its proximity to Plaza Perú and other landmarks. The location, combined with attentive and friendly staff, creates a welcoming atmosphere that guests consistently appreciate.
The breakfast experience at Hostal del Rio is generally well-received, with guests enjoying a simple but tasty start to their day. While some feel the breakfast options could be more varied, the quality and taste are praised, with many describing it as excellent and a great value for the price. This morning offering contributes positively to the overall experience, making it a satisfactory component of a stay at the hostel.
Rooms at Hostal del Rio are noted for their comfort and the coziness of the beds, allowing for a relaxing night's rest. Despite some critiques about the lack of amenities and basic furnishings, the general consensus is that the rooms provide adequate comfort for a brief stay. Cleanliness of the rooms, particularly the beds, is often highlighted, though bathrooms occasionally receive mixed reviews concerning mold and maintenance issues.
The staff are frequently commended for their friendliness, helpfulness, and the warm atmosphere they create, significantly enhancing the guest experience. Special mentions of team members like Ernesto and Mrs. Eugenia underscore the welcoming nature of the hostel's environment, providing guests with a hospitable and accommodating stay.
Free private parking is a valued amenity, offering convenience and peace of mind for guests traveling by car, despite the entrance being a bit narrow.
Overall, Hostal del Rio combines its strategic location, positive breakfast experience, comfortable beds, and the warmth of its staff to create a hospitable stay for guests, making it a favored choice for those visiting Concepción. Show more
InfoSummary of reviewsHotel El Dorado, based in Concepción, excels in its prime location, which provides travelers easy access to the city’s main attractions, public transportation, shopping malls and even the river embankment. Despite its classic style, the hotel is highly preferred due to its combination of excellent service, comfort and convenience, supported further by the availability of secure private parking.
The hotel’s breakfast has received varied reviews with many guests enjoying the delicious and comprehensive spread that includes eggs, avocado, ham, cheese, pastries and fresh fruits. However, some guests have noted issues with the lack of variety, slow restocking and occasional instances of stale or cold food. Dinner experiences also reflect a mix of satisfaction and critique, where guests praised the flavorful food and pleasant ambiance but pointed out slow service, limited menu options and occasional mismatches between pricing and meal quality.
Guests appreciated the spacious and comfortable rooms with positive remarks about the cleanliness, modern amenities and daily housekeeping services. Yet, there were complaints about issues such as poor ventilation, outdated furniture, noise due to thin walls and occasional maintenance problems. Generally, the hotel maintains a clean and tidy environment, although some isolated cases of dirty carpets and old mattresses were noted.
The hotel staff, often described as friendly, kind and helpful, received high praise from guests. Specific individuals like Paco, Paz and Juan Pablo were recognized for their exceptional service. Despite occasional remarks about a lack of friendliness and efficiency from some staff members, particularly night receptionists, the overall sentiment is overwhelmingly positive.
Internet connectivity at Hotel El Dorado presented mixed results with some guests enjoying a good WiFi connection while others experienced weak or non-existent signals in certain areas. The need for a stronger and more reliable WiFi service was commonly expressed.
The availability of secure and spacious parking is a significant advantage, appreciated by many although some noted narrow spaces and occasional difficulty in maneuvering larger vehicles. The hotel is also recognized as family-friendly with spacious rooms and attentive staff accommodating the needs of families, despite a lack of specific child-focused facilities.
The comfort of the beds received a mix of reviews with many guests praising the super comfortable bedding, contributing to a good night’s sleep. Nevertheless, inconsistencies in mattress quality and issues with pillows were mentioned.
Hotel El Dorado offers good value for money and a unique historical charm, appealing to many guests despite some not feeling it completely meets the four-star luxury expectations. The hotel's accessibility, especially for guests with disabilities and the elderly, is commendable with various amenities catering to their needs. However, there is room for improvement in this area as well.
In summary, Hotel El Dorado stands out for its central location, friendly staff, comfortable accommodations and overall value, even though there are opportunities for improvement in areas such as breakfast variety, room maintenance, service consistency and internet connectivity. Show more
InfoSummary of reviewsHotel Nevados de Chillan stands out as a premier destination, thanks predominantly to its exceptional location within a picturesque natural setting. The hotel’s proximity to ski slopes and a Bike Park makes it an ideal haven for outdoor enthusiasts, offering year-round activities just a short walk away. The scenic surroundings further amplify the charm, ensuring an unforgettable stay.
Guests are generally satisfied with the breakfast offerings, describing it as wonderful, plentiful and with a good variety of hot options like eggs with ham or bacon. Although there are suggestions for improvement, especially with the selection of sweets, yogurts and juices, the breakfast is well-received overall.
Dinner at the hotel excels with many guests praising the delicious and well-prepared dishes. Despite the higher cost and the late dining hours, the culinary experience is a standout feature, appreciated for its quality across breakfast, lunch and dinner. The inclusion of dinner in some packages is notably valued by guests.
The rooms, while well-heated and maintaining a cozy temperature suitable for the chilly locale, receive mixed feedback. They are often described as small, basic and outdated, suffering from maintenance issues such as mold and poor lighting. Noise insulation is also a concern. Despite the drawbacks, the heating system is frequently highlighted as a positive aspect ensuring comfort during the stay.
Cleanliness at the hotel has varied feedback; many reviews commend the hotel for its cleanliness and well-maintained facilities, though some mention superficial cleaning and infrequent room services. Issues with the upkeep of pool bathrooms have also been noted, yet, overall cleanliness contributes positively to the guest experience.
One of the standout features of the hotel is its exemplary staff, known for their warm, attentive and professional service. The personal attention received from various departments significantly enhances the guest experience. Despite some isolated incidents of unfriendly behavior, the general sentiment towards the staff is overwhelmingly positive.
The thermal pools at Hotel Nevados de Chillan are a key highlight, providing a tranquil and enjoyable experience praised by many guests. The pools' temperature control, the beautiful ambiance and excellent maintenance add to the luxurious feel, making them a major attraction. The outdoor pool and accompanying services add a touch of luxury to this standout feature.
While the beds receive mixed reviews with some guests finding them comfortable, others cite issues with the mattresses, pillows and overall quality. Beds that are smaller than expected or made by joining two twin mattresses have been points of discomfort for some guests.
The hotel’s facilities and services are somewhat debated in relation to its four-star rating with many guests suggesting that it aligns more closely with a three-star superior rating due to maintenance issues and the level of service. However, many guests still find value in their stay if improvements are made in these areas.
Accessibility at the hotel is generally positive with practical amenities provided and secure parking. Still, there are challenges such as the less-than-ideal access road and slippery entrances, along with staff communication hurdles due to language barriers.
In summary, Hotel Nevados de Chillan delivers a memorable experience with exceptional location, great dining, charming thermal pools and a dedicated staff. Despite some areas needing improvement, particularly rooms and some facilities, the overall experience is positive, promising a fulfilling stay. Show more
InfoSummary of reviews'Apart Hotel Uman' receives consistently positive reviews highlighting several key aspects that make it a standout choice for visitors to Concepción. Its foremost appeal lies in its prime, central location which allows easy access to the city center, tourist attractions and essential services such as supermarkets, pharmacies and public transportation. The hotel's proximity to the University of Concepción makes it particularly convenient for visitors with activities at the university. Additionally, the abundance of dining options, bars and cafés in the vicinity further enhances its desirability for guests looking for a vibrant stay.
Guests frequently commend the apartments for their spaciousness, cleanliness and well-equipped nature, making them comfortable and inviting. The rooms are noted for their amenities such as comfortable beds, mini-fridges, TVs, kettles and microwaves, along with daily cleaning services that maintain a high standard of hygiene. Despite minor issues like limited ventilation or occasional maintenance needs, the overall comfort and cleanliness of the rooms are often highlighted. Features such as independent entrances and terraces add to the charm, providing an extra touch of privacy and relaxation.
Cleanliness is a significant strong point for Apart Hotel Uman. Guests consistently mention the meticulous hygiene standards, describing the apartments as "very clean" and "neat," which applies to both the rooms and common areas. The cleaning service is exceptional, contributing to a well-maintained and tidy environment, though there are sporadic mentions of minor issues like bathroom odors or cobwebs.
The staff at Apart Hotel Uman are another highlight, often described as friendly, welcoming and attentive. Guests appreciate the warmth and helpfulness of the personnel with specific mentions of standout individuals like Jessica, Laura and the landlady, who contribute significantly to a personalized and positive experience. The staff's accessibility and quick response to queries further enhance the stay, creating a hospitable atmosphere.
While the hotel provides decent internet connectivity with generally positive feedback on wifi, there are occasional reports of slow speeds and connection issues. However, the overall reliability suits most guests' needs.
Parking facilities receive mixed reviews; many guests appreciate the availability of secure parking, even if it’s not always on-site and sometimes requires navigating narrow or slightly challenging spaces. The information on parking options could be clearer, but the convenience of having parking in a central location remains a plus for many visitors.
Feedback on the beds is varied with many guests finding them comfortable and conducive to a good night's sleep. However, there are isolated reports of dirty sheets, worn mattresses and uncomfortable pillows. Despite these occasional complaints, the majority of guests find the beds to be cozy.
In summary, Apart Hotel Uman impresses with its unbeatable location, spacious and clean rooms, exceptional staff service and overall comfort, making it a highly recommended option for travelers visiting Concepción. Show more
InfoSummary of reviewsHotel Los Cardenales receives outstanding reviews, primarily due to its exceptional location, cleanliness and staff performance. Guests highlight the hotel's strategic positioning close to the train station, bus terminal and Chillán's downtown area, making it highly convenient for exploring the city and accessing local attractions such as the popular Ficus restaurant. The location's blend of centrality and tranquility, coupled with a favorable cost-benefit ratio, makes it an ideal choice for travelers.
Despite the absence of a breakfast service, which many guests felt was a drawback, the hotel compensates with diligent and friendly staff, offering a safe and clean environment. The rooms are noted for their spaciousness and comfort with visitors frequently applauding the immaculate cleanliness maintained by the cleaning staff. Although some bathrooms might benefit from maintenance and the rooms lack air conditioning, the general ambiance remains peaceful and relaxing.
The hotel's cleanliness is a standout feature, consistently praised across reviews. The spotless rooms and well-maintained common areas, including the bathrooms and pool, contribute to a heightened sense of comfort and hygiene. The very good service and cleanliness standards collectively assure a pleasant stay.
The staff at Hotel Los Cardenales is frequently commended for their kindness and helpfulness with the receptionist's politeness making check-ins and check-outs smooth and welcoming. The cleaning staff is also recognized for their meticulous efforts, ensuring the rooms are consistently clean and comfortable.
The beds at Hotel Los Cardenales receive numerous positive remarks for their comfort and coziness. Guests repeatedly appreciate the clean and comfortable sleeping arrangements, though there are occasional mentions of older, harder beds.
Overall, Hotel Los Cardenales is an excellent choice for travelers looking for a well-located, clean and comfortable stay in Chillán, complemented by outstanding service from a dedicated staff. Show more
InfoSummary of reviewsHotel Plaza Concepción generally receives positive reviews, prominently for its central and strategic location in Concepción. Its proximity to Ecuador Park, local attractions, shops, restaurants and public transportation makes it an ideal spot for both leisure and business travelers. Guests appreciate the serene and safe surroundings despite the hotel's central positioning with the friendly and welcoming staff enhancing the overall experience.
The hotel’s breakfast offerings are positively noted for freshness, variety and quality, providing a sufficient and satisfying start to the day. Minor suggestions for improvement include more fresh options like fruits and better coffee choices. Rooms, while basic and often described as small, are clean and comfortable, providing good value for money. Although there are mentions of space limitations, maintenance issues and occasional noise, many guests find the beds comfortable and the rooms well-maintained.
Cleanliness is a strong point for Hotel Plaza Concepción with many guests commending the high standards in rooms, bathrooms and common areas. The consistent praise for cleanliness underscores the hotel staff's diligence, although there are occasional remarks about minor lapses.
The hotel’s staff receives high marks for their exceptional service, marked by friendliness, attentiveness and professionalism. Their responsiveness and willingness to assist guests contribute significantly to a positive experience.
Internet access presents mixed experiences for guests with several reports of unstable and slow WiFi, especially on higher floors. Additionally, the parking facilities are often described as limited and narrow, suggesting the need for advance notice to ensure a spot.
In summary, Hotel Plaza Concepción stands out for its excellent location, cleanliness and exceptional service by its staff. While there are areas for improvement, particularly in room size, WiFi connectivity and parking facilities, the overall guest experience remains positive, making it a reliable choice for travelers visiting Concepción. Show more
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