HOTEL ALONSO DE ERCILLA
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Summary of reviewsHotel Alonso de Ercilla in Concepción, Chile, is highly praised for its exceptional location, situated in the vibrant city center which offers guests easy access to local attractions, eateries, parks, and supermarkets. This prime position facilitates exploration of the city while providing a safe and tranquil environment for visitors. Guests appreciate the seamless movement throughout Concepción afforded by the hotel’s central placement, which complements the cultural experience.
Alongside its strategic location, the hotel impresses with its clean and comfortable rooms, where cozy beds are a standout feature. Visitors often highlight the restful sleep experience, attributed to high-quality mattresses and pillows. While room size and bathroom facilities occasionally draw critiques, many guests find their accommodations quite agreeable, contributing to a pleasant stay. The hotel's dedication to cleanliness, despite some maintenance shortcomings, ensures a generally tidy environment for guests.
Breakfast at Hotel Alonso de Ercilla receives enthusiastic reviews for its variety and quality. The buffet-style breakfast offers an array of options, satisfying diverse tastes with plentiful and delicious choices, complemented by excellent service from attentive staff. These positive dining experiences add significant value to guests' stays.
Moreover, the staff at the hotel receive high commendations for their friendliness and professionalism. Receptionists, in particular, are noted for their warm interactions and helpfulness, enhancing the guest experience with thoughtful gestures and efficient service. This level of hospitality extends throughout the hotel, contributing to a welcoming atmosphere where guests feel valued.
The hotel provides a convenient parking facility, appreciated by guests for its central location. Although the parking area shares space with a restaurant and could benefit from improved maintenance, it remains an advantageous offering for those needing secure vehicle storage in the city center.
Overall, Hotel Alonso de Ercilla charms visitors with its combination of a fantastic location, comfortable accommodations, and attentive service, making it a preferred choice for tourists and repeat visitors looking to experience Concepción fully.
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Alongside its strategic location, the hotel impresses with its clean and comfortable rooms, where cozy beds are a standout feature. Visitors often highlight the restful sleep experience, attributed to high-quality mattresses and pillows. While room size and bathroom facilities occasionally draw critiques, many guests find their accommodations quite agreeable, contributing to a pleasant stay. The hotel's dedication to cleanliness, despite some maintenance shortcomings, ensures a generally tidy environment for guests.
Breakfast at Hotel Alonso de Ercilla receives enthusiastic reviews for its variety and quality. The buffet-style breakfast offers an array of options, satisfying diverse tastes with plentiful and delicious choices, complemented by excellent service from attentive staff. These positive dining experiences add significant value to guests' stays.
Moreover, the staff at the hotel receive high commendations for their friendliness and professionalism. Receptionists, in particular, are noted for their warm interactions and helpfulness, enhancing the guest experience with thoughtful gestures and efficient service. This level of hospitality extends throughout the hotel, contributing to a welcoming atmosphere where guests feel valued.
The hotel provides a convenient parking facility, appreciated by guests for its central location. Although the parking area shares space with a restaurant and could benefit from improved maintenance, it remains an advantageous offering for those needing secure vehicle storage in the city center.
Overall, Hotel Alonso de Ercilla charms visitors with its combination of a fantastic location, comfortable accommodations, and attentive service, making it a preferred choice for tourists and repeat visitors looking to experience Concepción fully.
Hotel for Adults Only
Situated in Concepción, this hotel offers a tranquil environment. The hotel's location provides a serene atmosphere for adult guests.
Small Hotel
HOTEL ALONSO DE ERCILLA is conveniently located. The accommodations provide a cozy and welcoming environment, ideal for travelers seeking a more intimate experience.
3-Star Hotel
Located in Concepcion, this hotel provides a comfortable stay with good value. Its central location offers easy access to nearby attractions and services, making it a practical choice for visitors.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Guest Reviews
Hotel Alonso de Ercilla is celebrated among guests for its exceptional location in Concepción, Chile. Nestled right in the city's vibrant center, it offers guests the convenience of being close to a variety of attractions, eateries, parks, and supermarkets, ensuring everything is just a short stroll away. Visitors consistently highlight the hotel’s prime position, which facilitates easy access to key city landmarks and enables seamless movement throughout Concepción, making it especially attractive for exploring the local culture and amenities. The central positioning also provides a safe environment and quiet surroundings, adding a layer of tranquility to the stay.
Besides its fantastic location, the hotel garners praise for its clean and comfortable rooms, courteous staff, and inviting breakfast that offers a good start to the day. While the focus remains predominantly on its geographical advantages, the establishment’s commendable facilities and services also contribute to providing a well-rounded guest experience. Overall, the combination of strategic location with quality accommodation makes Hotel Alonso de Ercilla a preferred choice for tourists and repeat visitors alike.
Hotel Alonso de Ercilla has garnered positive acclaim for its breakfast offerings, one of its standout features according to guest reviews. The breakfast is frequently described as very good, excellent, and delicious, with commendations for its variety and completeness. Guests appreciate the buffet-style breakfast, which provides a diverse array of foods catering to different tastes, including fruit and natural juices.
Despite minor criticisms regarding space and organization, the breakfast receives high marks for quality, with particular praise for being abundant and tasty. Some guests note that the breakfast is complemented by excellent service, with attentive staff enhancing the dining experience. The location of the hotel is also frequently mentioned alongside breakfast as a favorable aspect, making it convenient for guests.
There are occasional mentions of improvements needed, such as the variety of teas and freshness of yogurts. However, the overall consensus is one of satisfaction with the breakfast experience, which contributes positively to the hotel’s appeal for visitors seeking a comfortable and fulfilling start to their day during their stay.
HOTEL ALONSO DE ERCILLA offers a mix of experiences when it comes to its rooms, according to guest reviews. Comfort is a standout feature, with several guests appreciating the cozy nature of the beds. Rooms are generally described as comfortable and equipped with everything necessary, contributing positively to the stay. Additionally, guests find the hotel is well located and appreciate the quietness of rooms facing away from the street, which enhances the tranquility of their experience.
However, some aspects pose challenges. There are remarks about temperature control in rooms lacking ventilation or air conditioning, leading to a warm environment especially at night. The room size is frequently mentioned as small, and bathrooms are noted for being narrow. Some guests report wear and tear issues, such as crooked doors, detached sinks, and bathroom cleanliness needing improvement. Despite certain rooms showing signs of deterioration, other guests have been satisfied, finding their rooms clean and adequately spacious.
In terms of service, while the breakfast and specific rooms received praise, there were complaints regarding the reception process and the resemblance of some rooms to service areas that have been repurposed for guest accommodations. Also noted were tangential issues like car cleanliness due to pigeon droppings.
Overall, HOTEL ALONSO DE ERCILLA provides basic comfort amid some room-related concerns, offering a generally quiet retreat with good beds and professional staff. Guests seeking improvements in room size, bathroom modernization, and amenities might find variance in satisfaction based on their room location and condition.
Hotel Alonso de Ercilla has received significant praise for the quality and comfort of its beds, which appear to offer guests a restful and pleasurable sleep experience. Many reviews emphasize the beds as being exceptionally comfortable, with some guests describing the mattresses as ultra-comfortable and noting the quality of bedding and pillows. The comfort of the beds is highlighted repeatedly, suggesting that they meet high standards for guest satisfaction. Despite one mention of a bed that didn't meet expectations due to a soft mattress, the overwhelming consensus points to a well-regarded sleep experience. Guests also appreciate the quality pillows, which seem to contribute greatly to their comfort. Alongside the appreciation for the beds, guests also frequently comment on other aspects such as the good and varied breakfast, excellent location, and attentive service, rounding out a positive overall experience at the hotel.
Hotel Alonso de Ercilla presents a mixed picture when it comes to cleanliness and maintenance. Many guests have praised the hotel for its clean and tidy rooms, comfortable beds, and overall cleanliness in parts of the facility. The staff, particularly in the kitchen, have been noted for their good service attitude, contributing positively to guests' experiences. However, a consistent theme in the reviews is the need for improved maintenance, with several guests highlighting that the hotel's facilities are in need of upgrading. The bathrooms, in particular, have drawn criticism, with complaints about poor sanitation, insufficient cleaning, and outdated fixtures. There are also comments on the lack of cleanliness in common areas, hallways, and carpets, which adds to the overall impression that the cleanliness, while adequate in certain areas, could benefit from more attention and care to enhance the guest experience.
Nestled in a prime location, Hotel Alonso de Ercilla boasts remarkable staff services that have left a lasting impression on its guests. The attention and service from the receptionists are consistently praised as wonderful and excellent, demonstrating a level of cordiality and friendliness that permeates throughout the hotel. Guests have appreciated the attentive and prompt assistance from the staff, noting the warm interactions whether at check-in or during breakfast, where kind young ladies ensure a pleasant start to the day.
Despite minor critiques, such as stained carpets and specific room views, the overall consensus celebrates the friendly and helpful nature of the team. The reception staff's efforts, including simple but thoughtful gestures like providing extra towels for female guests, highlight their dedication to making guests feel at home. Furthermore, the team's willingness to accommodate early breakfast requests and book taxis reflects a proactive and solution-oriented approach.
Whether enjoying a meal at the hotel's acclaimed Peruvian restaurant or navigating logistical needs like parking, guests have consistently benefited from the coordinated and attentive service synonymous with stays at Hotel Alonso de Ercilla. The blend of excellent location and attentive staff forms the backbone of a satisfactory experience, where travelers feel both welcome and valued.
Hotel Alonso de Ercilla offers the convenience of having a parking facility, particularly appreciated by guests who value its central location. While the parking lot provides closed parking, ensuring security for vehicles, it's important to note that the facility is shared with a restaurant, which might affect the availability of spaces. The lot is comfortable in size, catering to various vehicle types, although guests have mentioned that the entrance is quite narrow, presenting some challenges when maneuvering cars.
However, the overall ambiance of the parking area seems to detract from its benefits. Guests have observed that the parking area is in need of better maintenance, describing it as somewhat depressing. It lacks an interior entrance directly into the hotel, which could be inconvenient for those using the service. Despite these issues, the parking facility's central location remains a key advantage, making it a viable option for guests looking to stay in the heart of the city.
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Location
Besides its fantastic location, the hotel garners praise for its clean and comfortable rooms, courteous staff, and inviting breakfast that offers a good start to the day. While the focus remains predominantly on its geographical advantages, the establishment’s commendable facilities and services also contribute to providing a well-rounded guest experience. Overall, the combination of strategic location with quality accommodation makes Hotel Alonso de Ercilla a preferred choice for tourists and repeat visitors alike.
Breakfast
Despite minor criticisms regarding space and organization, the breakfast receives high marks for quality, with particular praise for being abundant and tasty. Some guests note that the breakfast is complemented by excellent service, with attentive staff enhancing the dining experience. The location of the hotel is also frequently mentioned alongside breakfast as a favorable aspect, making it convenient for guests.
There are occasional mentions of improvements needed, such as the variety of teas and freshness of yogurts. However, the overall consensus is one of satisfaction with the breakfast experience, which contributes positively to the hotel’s appeal for visitors seeking a comfortable and fulfilling start to their day during their stay.
Rooms
However, some aspects pose challenges. There are remarks about temperature control in rooms lacking ventilation or air conditioning, leading to a warm environment especially at night. The room size is frequently mentioned as small, and bathrooms are noted for being narrow. Some guests report wear and tear issues, such as crooked doors, detached sinks, and bathroom cleanliness needing improvement. Despite certain rooms showing signs of deterioration, other guests have been satisfied, finding their rooms clean and adequately spacious.
In terms of service, while the breakfast and specific rooms received praise, there were complaints regarding the reception process and the resemblance of some rooms to service areas that have been repurposed for guest accommodations. Also noted were tangential issues like car cleanliness due to pigeon droppings.
Overall, HOTEL ALONSO DE ERCILLA provides basic comfort amid some room-related concerns, offering a generally quiet retreat with good beds and professional staff. Guests seeking improvements in room size, bathroom modernization, and amenities might find variance in satisfaction based on their room location and condition.
Beds
Cleanliness
Staff
Despite minor critiques, such as stained carpets and specific room views, the overall consensus celebrates the friendly and helpful nature of the team. The reception staff's efforts, including simple but thoughtful gestures like providing extra towels for female guests, highlight their dedication to making guests feel at home. Furthermore, the team's willingness to accommodate early breakfast requests and book taxis reflects a proactive and solution-oriented approach.
Whether enjoying a meal at the hotel's acclaimed Peruvian restaurant or navigating logistical needs like parking, guests have consistently benefited from the coordinated and attentive service synonymous with stays at Hotel Alonso de Ercilla. The blend of excellent location and attentive staff forms the backbone of a satisfactory experience, where travelers feel both welcome and valued.
Parking
However, the overall ambiance of the parking area seems to detract from its benefits. Guests have observed that the parking area is in need of better maintenance, describing it as somewhat depressing. It lacks an interior entrance directly into the hotel, which could be inconvenient for those using the service. Despite these issues, the parking facility's central location remains a key advantage, making it a viable option for guests looking to stay in the heart of the city.
No, HOTEL ALONSO DE ERCILLA doesn't have any pool.
No, a spa isn't available at HOTEL ALONSO DE ERCILLA.
No, HOTEL ALONSO DE ERCILLA doesn't allow dogs.
Yes, parking facilities are available at HOTEL ALONSO DE ERCILLA.
No, HOTEL ALONSO DE ERCILLA doesn't have a gym.
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