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Summary of reviewsHotel Cinco Tierras excels in multiple areas, making it a highly favored choice for travelers. The location is frequently praised for its convenience and cleanliness, situated on a quiet street yet close to the main square, restaurants and markets. Its proximity to Route 5 allows for easy access whether heading south from Santiago or taking a restful break on the way to Osorno. Despite its central location, guests enjoy peace away from the downtown noise, enhanced by beautifully decorated common areas.
The breakfast experience at the hotel is generally positive. Guests appreciate the delicious and plentiful offerings, noting the quality and freshness of the food. The variety includes fresh coffee beans and fruit with friendly, attentive service and the convenience of room service being a notable plus. Some guests, however, suggest adding healthier options and expanding the variety to include more fruits and items like scrambled eggs.
Rooms at Hotel Cinco Tierras are described as modern, clean and spacious. Guests often highlight the new furnishings and the overall modern aesthetic, which contribute to a comfortable and restful experience. While a few mention that the rooms could be on the smaller side, the excellent beds and comprehensive amenities more than compensate, ensuring a pleasant stay. The tasteful design and new facilities reinforce the hotel's commitment to guest comfort.
Cleanliness is a standout feature with many reviews noting the impeccable condition of rooms and facilities. The hotel maintains a well-organized and pleasurable atmosphere, bolstered by the efficient and attentive service of the staff. This commitment to cleanliness and maintenance adds to the overall positive guest experience.
The staff at Hotel Cinco Tierras consistently receive high praise for their friendliness and attentiveness. Guests commend the helpful reception team and often mention individuals like Don Mauricio, who make lasting positive impressions. The staff's commitment to safety, especially regarding COVID regulations, enhances the sense of care and professionalism, making guests feel welcomed and secure.
Parking facilities are another high point with guests appreciating the availability of secure and ample on-site parking. The presence of security cameras and options for both outdoor and indoor parking adds to the convenience and peace of mind for travelers, especially those with larger vehicles.
Lastly, the beds at Hotel Cinco Tierras are remarkably well-reviewed, often noted for their comfort, spaciousness and the quality of the mattresses. Spacious rooms and great heating further contribute to a restful night’s sleep, making the accommodations highly recommended for those in search of comfort.
In summary, Hotel Cinco Tierras provides a well-rounded, highly satisfactory experience with its excellent location, modern and clean rooms, delicious breakfast, exceptional staff, reliable parking and notably comfortable beds. Show more
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Hotel with Parking
Hotel Cinco Tierras features secure and private parking for guests' vehicles. Free private parking is available on site.
Small Hotel
Located in San Carlos, this hotel offers a comfortable and personalized experience. Its central location makes it a charming choice for travelers.
Room Types
Standard Twin RoomThe twin room offers air conditioning, as well as a private bathroom boasting a shower. This twin room provides a flat-screen TV. The unit has 2 beds.
Standard Queen RoomThe double room provides air conditioning, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Superior King RoomThe double room provides air conditioning, as well as a private bathroom featuring a shower. This double room features a flat-screen TV. The unit offers 1 bed.
Twin Room - Disability AccessThe twin room features air conditioning, as well as a private bathroom boasting a shower. This twin room provides a flat-screen TV. The unit has 2 beds.
Guest Reviews
9.0
Excellent
Location
Hotel Cinco Tierras offers an excellent location, highly praised for its convenience and cleanliness. Nestled on a quiet street, it is just steps away from the main square, offering easy access to various restaurant and market options. The hotel is centrally located, near Route 5, making it an ideal stopover for travelers heading south from Santiago without detouring to Chillan, providing a restful break on the journey to Osorno. Guests appreciate the hotel's closeness to the highway while still enjoying peace, away from the downtown hustle and bustle. The common areas are beautifully decorated, enhancing the overall experience. Overall, the hotel's strategic placement and meticulous hygiene make it a favored choice for both short stays and longer visits.
Breakfast
Hotel Cinco Tierras offers a breakfast experience that has garnered mixed reviews from its guests. On the positive side, many guests appreciated the delicious and plentiful nature of the breakfast, often highlighting the quality and freshness of the food. The breakfast is described as substantial and complete with rich and abundant options that include fresh coffee beans and fruit. The service is noted to be friendly and attentive with the added convenience of room service being a plus, especially during the pandemic period.
However, some guests pointed out areas for improvement. Suggestions included adding healthier options such as whole wheat bread, plain yogurt and sugar-free cereals. There were remarks about the limited variety and small serving area and a desire for more fruits and seasonal variety. A few guests also felt that the breakfast could start earlier to better accommodate early risers and some voiced opinions that the offerings could be more diverse and include items like scrambled eggs.
Overall, while Hotel Cinco Tierras provides a good and satisfying breakfast experience, there is room for refinement, particularly in terms of variety and scheduling.
Rooms
Hotel Cinco Tierras is a comfortable and modern establishment boasting rooms that have won praise for their cleanliness and impeccable condition. Guests often highlight the new, well-designed furnishings and the overall modern aesthetic of both the rooms and the hotel. The rooms are described as immaculate with impeccable beds and sheets that ensure a restful night’s sleep. Many reviews appreciate the spaciousness of the rooms, noting that they are both functional and beautifully decorated.
Despite a few mentions of the rooms being on the smaller side, the positive feedback overwhelmingly focuses on the comfort provided by excellent beds and air conditioning. The amenities are comprehensive, contributing to a great stay. Additionally, the presence of delicious breakfast served in the room adds to the overall convenience and enjoyment.
The new facilities and excellent service enhance the experience, making Hotel Cinco Tierras a highly recommended destination for travelers seeking a comfortable and clean environment for their stay. The modern, well-maintained rooms and thoughtful design ensure a pleasant and relaxing visit.
Beds
The beds at Hotel Cinco Tierras receive consistently positive feedback from guests. Words like comfortable and large frequently appear in reviews, highlighting the spaciousness and coziness of the sleeping arrangements. Many guests praise the quality of the mattresses, describing them as good and excellent for resting. Additionally, the rooms are noted for their comfort, further enhancing the overall sleeping experience. The presence of great heating also contributes to the comfortable ambiance, ensuring a pleasant stay. Overall, the beds at this hotel come highly recommended for those seeking a restful and comfortable night's sleep.
Cleanliness
Hotel Cinco Tierras receives consistent praise for its exceptional cleanliness and well-kept facilities. Guests frequently highlight the immaculate condition of the rooms, noting that they are not only clean but also well-decorated and functional. The facilities are described as new, spacious and extremely well-maintained. Visitors appreciate the organized and pleasurable atmosphere throughout the premises. The hotel staff also gains commendation for their attentive and efficient service, contributing to the overall pristine environment. Across the board, reviews emphasize the excellent cleanliness, making it a standout feature of the hotel.
Staff
Hotel Cinco Tierras boasts a commendable reputation for its outstanding staff, consistently praised for their friendliness and attentiveness. Guests frequently highlight the very good attitude and exceptional helpfulness of the reception team. The staff's pleasant demeanor and deferential approach create a welcoming atmosphere that enhances the overall guest experience.
Numerous reviews emphasize the excellent level of service provided with staff members being described as super friendly, very nice and always willing to assist. Special mention is often made of individuals like Don Mauricio, whose attentiveness and friendly nature leave a lasting impression on guests.
Moreover, the hotel's commitment to adhering to COVID regulations is another point of appreciation, showing their concern for guests' safety. The overall feedback suggests that the team at Hotel Cinco Tierras is not only proficient in their roles but also genuinely dedicated to providing exceptional service, making it a highly recommended destination for travelers.
Parking
Hotel Cinco Tierras boasts commendable parking facilities, offering guests the convenience of on-site parking that is both ample and safe. Visitors frequently highlight the availability of secure and protected parking, providing peace of mind with security cameras in place. The large parking lot is particularly appreciated by those with bigger vehicles, such as rented vans, ensuring plenty of space. Indoor parking is also an option, further enhancing the sense of security and comfort for travelers. Overall, the parking situation at Hotel Cinco Tierras receives high marks for its excellent and reliable service.
No, Hotel Cinco Tierras doesn't have any pool.
No, a spa isn't available at Hotel Cinco Tierras.
No, Hotel Cinco Tierras doesn't allow dogs.
Yes, parking facilities are available at Hotel Cinco Tierras.