5-Star Hotels in Auckland

Park Hyatt Auckland

Hotel in Auckland

9.3

Excellent

From $225

$

5-Star Hotel

This hotel is perfectly located on the water's edge and offers expansive views across Wynyard Quarter's Lighter Basin and out to the Waitematā Harbour. It also has Maori accents, such as custom designed tukutuku panels and rugs, made from New Zealand wool. Stylish and spacious guest rooms incorporate Maori accents.

Summary of reviews related to the '5 Star' categoryLooking for the perfect 5-star hotel in Auckland? Look no further than Park Hyatt Auckland! This hotel offers exceptional facilities and services, making it the best motel in NZ. The beautiful waterfront location is within walking distance to the city center and the best restaurants. The reception and concierge staff are incredibly friendly and accommodating, ensuring a relaxing and comfortable stay. The dining options are fantastic with Onemata, The Pantry and Captain's Table offering top-notch cuisine. The Cafe is also amazing. Although there were a few negative experiences, such as a tatty and tired room and guests who were noisy, the hotel management team was professional and worked hard to address any problems. Overall, the hotel is a first-class luxury setting with crazy amenities, beautiful rooms and a lovely staff. It’s no wonder guests call it the best hotel they've ever stayed in. Highly recommended for a city getaway or romantic escape, it's worth the price for an exceptional stay.
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The Grand by SkyCity

Hotel in Auckland

8.8

Excellent

From $115

$

5-Star Hotel

Auckland's premier luxury hotel, offering sophisticated accommodations and unparalleled service. It features a range of facilities including a casino, multiple restaurants, and a spa. Its central location provides easy access to Auckland's attractions.

Summary of reviews related to the '5 Star' categoryThe Grand by SkyCity is a luxurious five-star hotel that promises a memorable and exceptional stay. The hotel boasts of great facilities and a prime location. The rooms are clean, comfortable and well-equipped with top-quality amenities. The exceptional service provided by the staff is noteworthy, especially the Vallet staff who go above and beyond to ensure guest satisfaction. Though some guests had issues with the cleanliness of the rooms, the majority highly rated this hotel and exclaimed that they would stay again. The Grill is unfortunately closed, but its reopening would make this hotel even better. Overall, The Grand by SkyCity promises a five-star stay and lives up to its promises.
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Sofitel Auckland Viaduct Harbour

Hotel in Auckland

8.2

Very Good

From $180

$

5-Star Hotel

Located in Auckland's Viaduct Harbour, offering luxurious accommodations with stunning harbor views. The hotel features exceptional dining, a spa, and a sophisticated ambiance. Its prime location provides easy access to the city's waterfront and attractions.

Summary of reviews related to the '5 Star' categoryThe Sofitel Auckland Viaduct Harbour is a premium five-star hotel that offers exceptional facilities and services. Many guests found their stay to be amazing and worth every penny. The hotel's staff received high praise with guests raving about how welcoming and excellent they were. The guest rooms were exceptional and pure luxury, making it the best hotel in Auckland. The pool and downstairs area were also lovely and felt like a five-star experience. While it may not be perfect, the Sofitel Auckland Viaduct Harbour is still an excellent hotel that provides a calm, comfortable experience for both business and leisure travelers alike.
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QT Auckland

Hotel in Auckland

8.7

Very Good

$

5-Star Hotel

A stylish hotel in Auckland's Viaduct Harbour, offering unique accommodations and vibrant social spaces. It features innovative dining options and a rooftop bar with stunning views. The hotel is known for its contemporary design and lively atmosphere.

Summary of reviews related to the '5 Star' categoryNestled in Auckland, QT Auckland is a hotel that consistently earns praise for its luxurious five-star experience. Guests frequently highlight the hotel's exceptional comfort, service and stylish interior design, which perfectly matches its upscale tone. The rooms are described as exceedingly comfortable and the service as exceptional, making every stay memorable.

The hotel's beautiful design and attention to detail offer all the luxuries expected from a five-star establishment, but with more personality than typically found in such hotels. From the beautifully styled decor to the super comfy beds, every aspect elevates the guest experience. The welcoming and helpful staff add an extra layer of warmth and hospitality, contributing significantly to the overall satisfaction.

Food at QT Auckland receives high marks with guests enjoying excellent breakfasts and amazing culinary offerings. Flexibility in table service and continual improvements to facilities ensure that the hotel meets guests' high expectations. Cleanliness, a central location and delightful hotel amenities further enhance the appeal.

While not all reviews are glowing with a few mentioning that the experience did not meet their five-star expectations, the overwhelming consensus is of a superb, stunning hotel that delivers a top-tier experience. Highly recommended for those seeking a luxurious stay with a welcoming vibe.
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Cordis, Auckland by Langham Hospitality Group

Hotel in Auckland

8.7

Very Good

From $107

$

5-Star Hotel

Offers luxurious accommodations and exceptional service in the heart of Auckland. The hotel features a range of amenities including a spa, fine dining, and a health club. Its central location provides easy access to the city's attractions.

Summary of reviews related to the '5 Star' categoryCordis, Auckland by Langham Hospitality Group is a five-star hotel with exceptional facilities and staff members who provide great service. Guests love the clean and comfortable rooms with many expressing their admiration for the exceptional experience they had during their stay. The hotel has a friendly and personable staff that goes above and beyond to make guests feel at home. Breakfast was considered the highlight of the stay by many with the food being the best ever tasted. Some guests, however, mention that the hotel was not up to their expectations of a five-star property with some staff being poorly trained, leading to inconsistent service. Despite these minor issues, many guests would recommend the hotel and plan to return for another stay. Overall, Cordis, Auckland by Langham Hospitality Group offers a wonderful and restful experience in the heart of Auckland.
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JW Marriott Auckland

Hotel in Auckland

8.8

Excellent

From $143

$

5-Star Hotel

Provides luxurious accommodations and exceptional service in Auckland's central business district. The hotel features modern amenities, fine dining options, and a convenient location for business and leisure travelers. It offers a sophisticated urban experience.

SO/ Auckland

Hotel in Auckland

8.9

Excellent

From $154

$

5-Star Hotel

A stylish and avant-garde hotel in Auckland's Britomart district, offering luxurious accommodations and innovative design. It features a rooftop bar with stunning city views and exceptional dining options. The hotel is known for its bold and contemporary style.

Summary of reviews related to the '5 Star' categorySO/ Auckland boasts an opulent and spacious interior that leaves a strong first impression of a 5-star hotel. The facilities are noteworthy with particular praise for a very nice rooftop bar that enhances the guest experience. While the hotel's grandeur initially suggests a luxury stay, some guests find the service lacking and feel it doesn't align with the high costs and five-star rating. Issues such as privacy concerns due to the room setup and the overall service quality have been points of disappointment. For business travelers, the hotel might suit their needs, but couples might find the arrangement awkward. Despite a high expectation for a memorable and luxury visit, some guests have left feeling underwhelmed and unlikely to return, contrasting sharply with other positive aspects of the hotel.
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InterContinental Auckland by IHG

Hotel in Auckland

9.0

Excellent

$

5-Star Hotel

This hotel's attention to detail and trademark, personalized hospitality attracts discerning guests from around the globe. It is situated in the vibrant heart of New Zealand's largest city.

The Hotel Britomart

Hotel in Auckland

9.2

Excellent

From $157

$

5-Star Hotel

The Hotel Britomart is New Zealand's first 5 Green Star hotel, with timber-lined guest rooms and suites that blend organic materials, stone-tiled bathrooms, and local artworks. It is located in Auckland's Britomart precinct, close to the Ferry Terminal, Commercial Bay, and Auckland Viaduct.

Summary of reviews related to the '5 Star' categoryThe Hotel Britomart is celebrated for its definitively five-star service, being one of the best hotels Auckland has to offer. Guests describe the hotel as outstanding in every way with fancy high-end accommodations and amazing experiences across the board. The staff are often highlighted for their exceptional service with one reviewer noting it was the only true five-star hotel they stayed at in New Zealand.

The hotel is also praised for its beautiful decor and stylish design, often described as a work of art from start to finish. The organic vibes and attention to detail contribute to its superb ambiance. Despite the overwhelmingly positive feedback, some guests feel the rooms are a bit small for the price and five-star expectation. However, the comfortable beds and spacious bathrooms offset the smaller room sizes for many guests. Overall, The Hotel Britomart is regarded as a gorgeous hotel with fabulous staff, offering a real five-star experience in Auckland.
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Pullman Auckland Hotel & Apartments

Hotel in Auckland

8.4

Very Good

From $116

$

5-Star Hotel

Pullman Auckland Hotel & Apartments offers a luxurious stay with comprehensive amenities. It is well-regarded for its service and facilities.

Summary of reviews related to the '5 Star' categoryThe Pullman Auckland Hotel & Apartments offers exceptional customer service and boasts some of the best amenities such as a gym, pool, spa and more. Guests found everything to be five-star and exceptional, although some felt that the hotel did not fully meet five-star standard for the price. Despite this, the overall experience was positive with guests praising the facilities and service. While some guests compared it to other five-star hotels in Auckland, Pullman Auckland Hotel & Apartments stands as a great option for travelers looking for top-notch facilities and service.
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Hilton Auckland

Hotel in Auckland

8.3

Very Good

From $167

$

5-Star Hotel

The Hilton Auckland offers the ultimate harbour-front hotel experience, jutting out over the water with floor-to-ceiling windows. It features a bar and seafood restaurant, as well as a gym and outdoor lap pool.

Summary of reviews related to the '5 Star' categoryHilton Auckland embodies the essence of an international brand hotel, offering comfort and cleanliness that align with five-star standards. Guests appreciate the exceptional staff and great customer service, which contributes to a luxury experience during their stay. The breakfast is consistently praised for being at a five-star standard and the hotel provides all major facilities needed for a convenient business trip. Some people even describe their stay as feeling like a cruise ship, highlighting a unique and enjoyable ambiance.

However, while there are high-end amenities and notable positive experiences, certain aspects do not meet the expectations of a five-star establishment. Several guests have noted that the rooms and furniture feel outdated and tired, indicating a need for refurbishment to match modern luxury standards. Additionally, the service at check-in and the overall attention to detail have received feedback suggesting that they fall short of what one would expect from a premier hotel. Thus, while Hilton Auckland excels in several areas and provides a generally high-quality experience, some elements fail to fully live up to the expectations of discerning travelers.
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Mövenpick Hotel Auckland

Hotel in Auckland

8.4

Very Good

From $121

$

5-Star HotelSummary of reviews related to the '5 Star' categoryMövenpick Hotel Auckland offers a mixed experience for its guests, as reflected by varying reviews. Positive highlights include a highly commended restaurant and the hotel's favorable location, which is conveniently situated near the cruise port and central business district, with an abundance of shopping and dining options. The staff are generally praised for being helpful and adding pleasant touches that elevate the experience. Cleanliness and modern styling also contribute to some guests' satisfaction.

However, there are criticisms concerning its five-star rating, with several doubting whether its facilities and services meet the expected standard. Guests have pointed out the lack of luxury amenities such as a pool or spa, challenging Wi-Fi access, and basic room features like bedding and linen quality. Additionally, the high cost of parking has been a common complaint. Despite these issues, some guests report having a wonderful experience and express intentions to return, citing the overall atmosphere and specific staff contributions as positive aspects that make them consider a repeat stay.
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Fable Auckland, MGallery

Hotel in Auckland

8.3

Very Good

From $100

$

5-Star Hotel

Fable Auckland, MGallery provides a luxurious stay with unique qualities. Guests appreciate the professionalism of the staff and the variety of options available.

Hotel DeBrett

Hotel in Auckland

9.3

Excellent

From $136

$

5-Star Hotel

This boutique hotel offers individually designed rooms with a focus on art and design. It is located in the heart of the city, providing easy access to shopping and dining.

Pullman Auckland Airport

Hotel in Auckland

9.0

Excellent

$

5-Star Hotel

Pullman Auckland Airport is a convenient and luxurious option for travelers. It offers excellent amenities and services for a comfortable stay near the airport.

Summary of reviews related to the '5 Star' categoryPullman Auckland Airport offers guests a luxurious experience conveniently close to the airport, making it an ideal choice for those catching early flights. The hotel is described as gorgeous and fabulous, with comfortable accommodations and a terrific dining experience. Guests have praised the wonderful staff, highlighting their friendly and high-quality service. The five-star restaurant within the hotel exceeds expectations, contributing to the exceptional ambiance. The beds are particularly noted for their comfort, adding to the overall premium feel of the stay.

While most of the reviews shine a positive light on the hotel's offerings, there are some critiques about specific aspects. The check-in experience has been mentioned as subpar by a few guests, which affected their otherwise five-star experience. Additionally, some guests were disappointed by housekeeping standards and the breakfast buffet, finding them lacking in comparison to other five-star experiences.

These minor issues aside, Pullman Auckland Airport stands out as a luxurious haven for travelers, with its stellar location and high-standard facilities. Despite minor setbacks, the overall experience is overwhelmingly positive, with everything generally meeting or exceeding expectations for a five-star establishment.
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Horizon by SkyCity

Hotel in Auckland

9.2

Excellent

$

5-Star Hotel

Horizon by SkyCity offers excellent accommodation with great views and comfortable amenities. It is well-suited for both business and leisure travelers.

Summary of reviews related to the '5 Star' categoryHorizon by SkyCity stands out as a well-regarded hotel that offers a truly exceptional five-star experience. Guests frequently praise the hotel's amazing amenities and world-class facilities, making it a strong contender among luxury establishments. The location is notably one of its best assets, providing guests with convenient access to nearby attractions. Service at Horizon by SkyCity is generally described as outstanding, with some reviews highlighting an impressive 100 out of 10 for service quality. Despite a few critiques about the lack of bell staff and some room amenities, the overall reception and experiences seem to be overwhelmingly positive. The hotel successfully provides an affordable yet premium experience, earning its five-star reputation through excellent service and exceptional experiences.
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Ohtel Auckland

Hotel in Auckland

9.1

Excellent

$

5-Star Hotel

This hotel offers a boutique experience with a focus on design and personalized service. It is located in a central area, providing easy access to the city's attractions.

Summary of reviews related to the '5 Star' categoryOhtel Auckland, situated in a prime location with good access, receives mixed reviews regarding its five-star status. Many guests laud the hotel for its great hospitality and immaculately themed facilities, which include modern touches and small details like a pillow menu that elevate the experience. The rooms and baths are consistently praised for their cleanliness and relaxation, contributing to what some describe as one of the best stays they've ever had.

The on-site cafe adds to the luxury feel, making guests feel they're in a five-star property. However, there are criticisms about the overall value and certain aspects of the service. Some visitors feel that the price is high when compared to other five-star hotels and note basic maintenance issues and a lack of professionalism at reception. Despite these points, many still highly recommend Ohtel Auckland for its quality and modern amenities.

Overall, while the hotel delivers in many areas expected of a five-star property, there are areas for improvement to match the high expectations of its guests.
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Hotel Fitzroy by Luminous

Hotel in Auckland

9.4

Excellent

$

Info Categories

5-Star Hotel

Luxury Hotel

Romantic Hotel

Marsden Viaduct

Hotel in Auckland

7.8

Good

$

Info Categories

5-Star Hotel

Hotel for Honeymoon

Hotel with Spa

Swiss-Belsuites Victoria Park Auckland

Hotel in Auckland

8.2

Very Good

From $131

$

5-Star Hotel

This hotel is centrally located to explore the shops, cafes and restaurants of Auckland City Central. It offers stylish and spacious luxury suites.