InfoSummary of reviewsThe Hyatt Place Grand Rapids Downtown offers a standout experience for its visitors, driven by its prime location, elegant rooms, and attentive service. Nestled in the heart of Grand Rapids, the hotel's central position provides unparalleled access to major attractions like the Van Andel Arena and the DeVos Performance Hall, alongside a variety of restaurants and shops. Whether visiting for leisure or business, guests appreciate the convenience and vibrant atmosphere the location affords, complemented by stunning views of the city.
A highlight of the stay is the complimentary breakfast, which impresses with its extensive selection, high-quality offerings, and friendly staff. Although there are minor criticisms regarding timing and availability of essentials, the overall breakfast experience is well-received.
The hotel's rooms are celebrated for their spaciousness, modern design, and exceptional cleanliness. Guests enjoy comfortable beds, modern amenities, and spectacular city views, contributing to a restful and luxurious experience. The facility's immaculate presentation extends to the public areas, enhancing the sense of safety and comfort throughout their stay.
The staff is renowned for their friendly and professional demeanor, often going above and beyond to ensure guest satisfaction. Specific employees, such as front desk personnel Jakub and Stephanie, are frequently commended for their outstanding service, contributing to a welcoming and positive environment.
While the indoor pool is described as a nice, family-friendly feature, some guests note that the water temperature could be warmer, yet it still offers a refreshing respite. Parking is a mixed aspect, with guests praising its secure and convenient nature but expressing concerns over the nightly fee.
Overall, Hyatt Place Grand Rapids Downtown consistently delights its guests with comfort, convenience, and exceptional service, making it a favored choice for travelers seeking a reliable and inviting stay in the city. Show more
InfoSummary of reviewsHomewood Suites by Hilton Grand Rapids Downtown receives highly positive reviews, particularly for its prime location. Situated in the heart of downtown, the hotel offers easy access to theaters, restaurants, shopping areas, and concert venues, making it a preferred choice for both business and leisure travelers. Guests appreciate the convenience and views provided by its central position.
The rooms are frequently highlighted for their comfort and spaciousness, with many guests appreciating the mini-apartment feel complete with well-equipped kitchen facilities. This adds an element of convenience for those wishing to prepare their meals. Comfortable beds and stunning city views further enhance the guest experience.
The staff at Homewood Suites is widely praised for their friendliness and helpfulness. Guest interactions with the team, particularly during check-in, are frequently mentioned as positively impacting their stay. While Stephanie at the breakfast buffet stands out for her exceptional service, overall, the staff is commended for their dedication to creating a warm and welcoming environment.
Although the breakfast offerings receive mixed feedback, with some guests wishing for a broader selection and longer serving hours, the basics are appreciated, and the friendly breakfast team adds warmth to the morning routine.
In terms of cleanliness, the hotel generally maintains a positive reputation, although isolated incidents of room cleanliness are noted. Despite these occasional lapses, the hotel's overall appearance and cleanliness are praised by most guests.
Overall, Homewood Suites by Hilton Grand Rapids Downtown is favorably reviewed for its excellent location, comfortable accommodations, and welcoming staff, making it a preferred choice for visitors to the area. Show more
InfoSummary of reviewsEmbassy Suites By Hilton Grand Rapids Downtown boasts a prime location in the heart of downtown, providing guests with easy access to numerous attractions and essential spots in Grand Rapids. Its proximity to Meijer Gardens, local restaurants and the waterfront adds to the appeal and the hotel is situated in a safe area with straightforward parking options, making it an ideal choice for any downtown adventure.
The breakfast offerings at Embassy Suites are exceptional, often described as incredible and surpassing typical hotel standards. The cooked-to-order omelette station is particularly praised, along with a diverse selection of healthy and hot foods. Guests consistently mention the excellent variety and quality, making it a fantastic and filling way to start the day.
Rooms at this hotel are spacious, clean and comfortable, frequently exceeding guests' expectations. The accommodations are modern, beautifully decorated and well-maintained. Guests appreciate the large suite layout, serene environment and amenities such as comfortable beds and impressive showers, contributing to a pleasant stay experience.
Cleanliness is a standout feature with guests noting the hotel's well-maintained rooms and tidy environment. The property is described as clean and beautiful, providing all the necessary amenities for a comfortable stay. Friendly and helpful staff further enhance the experience, ensuring a pristine and convenient visit for guests.
The staff at Embassy Suites receive high praise for their exceptional service. Guests commend the team for being helpful, friendly and accommodating, often going above and beyond to meet guest needs. The welcoming atmosphere and attentive staff ensure a pleasant and memorable stay.
The hotel's pool and hot tub are frequently praised for their cleanliness and enjoyable setting. Positioned on the second floor, the pool area is a popular feature, especially among families. Although some guests mentioned the pool's size and minor issues with the spa, the overall consensus is positive.
The parking situation has mixed reviews. While the attached parking garage is convenient, many guests found the cost to be high and noted that it was not included in the room fee. Additionally, some guests experienced issues with paying each time they entered or exited the garage and found the parking spots to be tight. However, parking is free on weekends, providing a pleasant surprise for weekend visitors.
Overall, Embassy Suites By Hilton Grand Rapids Downtown offers a highly rated experience with its excellent location, superb breakfast, spacious and clean rooms, outstanding staff and enjoyable pool area. Despite some challenges with parking, the hotel remains a top choice for travelers seeking a convenient and comfortable stay in downtown Grand Rapids. Show more
InfoSummary of reviewsThe Residence Inn by Marriott Grand Rapids Downtown receives widespread acclaim from guests, largely thanks to its prime location and excellent amenities. Nestled in the city's heart, the hotel offers easy access to a variety of dining venues, bars, and shops, alongside entertainment landmarks like Van Andel Arena and DeVos Performance Center. This central position makes it incredibly convenient for both leisure and business travelers looking to explore or attend events in Grand Rapids.
Guests consistently commend the hotel for its outstanding breakfast offerings. The buffet is praised for its delicious and varied selection of hot and cold foods, which cater to all tastes. Although there are minor occasional issues, the complimentary breakfast exceeds expectations for quality and variety, further boosting guests’ morning routines.
The hotel's rooms provide a welcoming retreat with their spacious, comfortable design. Equipped with full kitchens, they are ideal for those who enjoy self-catering. The modern decor, cleanliness, and breathtaking views of downtown contribute to a home-away-from-home atmosphere. The rooms are consistently described as spotless and well-maintained, enhancing the overall peaceful environment.
The staff at the Residence Inn by Marriott Grand Rapids Downtown also receive exceptional reviews. Known for their friendliness and professionalism, staff members go out of their way to ensure an outstanding experience for every guest. Standout employees like Rick, India, Jonathon, Charbella, and Mara leave a memorable impression by offering personalized and attentive service.
The hotel’s amenities are rounded out by a pleasant pool area and extraordinarily comfortable beds. Despite its smaller size, the well-maintained pool is a hit with families and provides a fun relaxation spot. The beds at the hotel are frequently described as some of the most comfortable guests have experienced, ensuring restful nights.
Overall, the Residence Inn by Marriott Grand Rapids Downtown stands out as a top choice for visitors, offering a blend of convenience, comfort, and superior service that guarantees a memorable stay in Grand Rapids. Show more
InfoSummary of reviewsThe Radisson Hotel Grand Rapids Riverfront enjoys a prime location near downtown Grand Rapids, making it an attractive choice for both business and leisure travelers. Guests frequently praise its convenient access to the motorway and freeway, which allows for easy travel to various parts of the city and surrounding areas. The serene riverside setting offers picturesque views, enhancing the overall ambiance. The hotel's welcoming lobby and newly remodeled rooms further contribute to a positive first impression.
The staff at the hotel are consistently commended for their friendly and helpful demeanor. Guests appreciate the professionalism and courtesy extended by the team, which enhances their overall stay experience. Specific mentions of staff going above and beyond to accommodate requests and quickly resolve issues highlight the excellent service provided. The smooth check-in and check-out processes and the efficient housekeeping staff also receive positive feedback.
The spacious pool area, including an 8-foot deep swimming pool and a large hot tub, is a popular feature among guests. Many appreciate the well-maintained and clean facilities, as well as the scenic views of the Grand River from the adjoining patio. Although there were minor concerns about towel availability and chlorine levels, the majority of guests enjoyed the pool and found it a pleasant addition to their stay.
Feedback on the hotel rooms is somewhat mixed. On the positive side, guests describe the rooms as spacious, comfortable and equipped with convenient amenities like refrigerators and microwaves. The beds and pillows are generally highlighted as clean and comfortable, contributing to a good night's sleep. However, certain aspects such as superficial cleaning, worn furniture and noise from nearby highways need improvement.
Overall, despite some mixed and negative feedback concerning breakfast options, dinner experiences and cleanliness issues, the Radisson Hotel Grand Rapids Riverfront is appreciated for its excellent location, friendly staff, comfortable beds and inviting pool area. These strengths make it a considerable option for travelers seeking convenience and comfort near Grand Rapids' city center. Show more
InfoSummary of reviewsCanopy By Hilton Grand Rapids Downtown is highly regarded for its prime downtown location, offering guests seamless access to a lively array of dining, entertainment, and shopping options. Its proximity to Van Andel Arena makes it an ideal choice for concertgoers and event attendees. The vibrant surrounding area features boutique shops, trendy bars, and diverse restaurants, immersing guests in a modern, cozy ambiance perfect for exploring Grand Rapids.
The hotel excels in cleanliness and modern Euro-style design, with spacious, stylish rooms that promise comfort and luxury. Guests appreciate eco-friendly toiletries and thoughtful layouts, ensuring privacy and relaxation. Despite the hustle and bustle of downtown, rooms remain quiet, providing a peaceful retreat after local events. The comfortable beds, soft linens, and inviting atmosphere contribute to a restful experience, making Canopy By Hilton a preferred choice for visitors.
The staff at Canopy By Hilton are celebrated for their exceptional friendliness and helpfulness, providing seamless check-ins and outstanding customer service. Front desk employees are noted for their engaging interactions and efficiency, while management receives praise for going above and beyond to accommodate guests' needs.
While breakfast options receive mixed reviews, with some guests desiring a wider selection and faster service, those who enjoy it highlight the delicious offerings. The modern rooftop bar, Knoop, further enhances the overall experience, offering a chic spot for guests to relax and socialize.
Parking is conveniently located nearby, though it incurs an additional fee and requires a brief walk, which may pose minor logistical challenges. Despite these considerations, Canopy By Hilton Grand Rapids Downtown stands out as a favored choice for travelers seeking refined hospitality and a memorable stay amid the bustling cityscape. Show more
The Amway Grand Plaza Hotel, a Curio Collection by Hilton property in Grand Rapids, combines historic charm with modern comforts. Located along the Grand River with skywalk access to Van Andel Arena and downtown attractions, the hotel offers numerous on-site amenities, such as nine restaurants and bars, extensive event space, an indoor pool, fitness center and spa. The hotel's 656 guest rooms cater to every traveler's taste, blending residential-style design with traditional luxury. \n \nWith 47,120 square feet of meeting space, four ballrooms, 30 technology-rich meeting rooms and a prime downtown location, the Amway Grand Plaza is ideal for business travelers. Guests can enjoy various services, including a full-service concierge, 24-hour security, luggage storage and laundry facilities. Additional upgrades feature valet and self-parking, shoeshine services, a pool, sauna, spa and salon treatments, and exceptional dining experiences. The on-site Spa and Salon, open to hotel guests and visitors, offers exclusive treatments and services, with complimentary pool and fitness center access included for spa patrons.
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Summary of reviewsPositive reviews of the Amway Grand Plaza Hotel, Curio Collection by Hilton highlight the pleasant atmosphere and superb location of the hotel. Many guests enjoyed their stay, especially if attending a convention or wedding nearby. The hotel's historic charm and luxurious amenities were also praised. Despite some complaints about the quality and high prices, some guests felt that the convenience and location made it worth it. Overall, the Amway Grand Plaza Hotel, Curio Collection by Hilton is a great choice for those looking for a luxurious stay in a convenient location. Show more
