Hyatt Place Grand Rapids Downtown

Grand Rapids 42.96665100, -85.66996300 , 140 Ottawa Avenue (Show on Map)
8.3
Very Good


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Summary of reviewsThe Hyatt Place Grand Rapids Downtown offers a standout experience for its visitors, driven by its prime location, elegant rooms, and attentive service. Nestled in the heart of Grand Rapids, the hotel's central position provides unparalleled access to major attractions like the Van Andel Arena and the DeVos Performance Hall, alongside a variety of restaurants and shops. Whether visiting for leisure or business, guests appreciate the convenience and vibrant atmosphere the location affords, complemented by stunning views of the city.

A highlight of the stay is the complimentary breakfast, which impresses with its extensive selection, high-quality offerings, and friendly staff. Although there are minor criticisms regarding timing and availability of essentials, the overall breakfast experience is well-received.

The hotel's rooms are celebrated for their spaciousness, modern design, and exceptional cleanliness. Guests enjoy comfortable beds, modern amenities, and spectacular city views, contributing to a restful and luxurious experience. The facility's immaculate presentation extends to the public areas, enhancing the sense of safety and comfort throughout their stay.

The staff is renowned for their friendly and professional demeanor, often going above and beyond to ensure guest satisfaction. Specific employees, such as front desk personnel Jakub and Stephanie, are frequently commended for their outstanding service, contributing to a welcoming and positive environment.

While the indoor pool is described as a nice, family-friendly feature, some guests note that the water temperature could be warmer, yet it still offers a refreshing respite. Parking is a mixed aspect, with guests praising its secure and convenient nature but expressing concerns over the nightly fee.

Overall, Hyatt Place Grand Rapids Downtown consistently delights its guests with comfort, convenience, and exceptional service, making it a favored choice for travelers seeking a reliable and inviting stay in the city.
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Categories
Family Friendly Hotel
This hotel provides spacious rooms with separate living areas, ideal for families. It includes a complimentary breakfast and an indoor pool. It is close to downtown attractions.

Dog Friendly Hotel
While specific pet policies aren't detailed in the provided data, Hyatt Place hotels commonly provide comfortable accommodations suitable for guests traveling with pets.

Hotel with Swimming Pool
The hotel features an indoor pool and is located downtown, offering convenience and comfort. The modern amenities and central location make it a great choice for visitors.

  Heated Pool    Indoor Pool  

Name of the pool: Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
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Hotel with Free Wi-Fi
This hotel offers free in-room WiFi and a 24-hour business center, catering to guests needing strong connectivity and work facilities. It receives consistently positive reviews for its helpful staff and overall property condition.

Business Hotel
Hyatt Place has three meeting spaces spanning 1,500 square feet, accommodating up to 100 guests. They offer custom catering, space configuration, and tech support.

Hotel with Parking
Hyatt Place provides self-parking with in-and-out privileges in the attached Warner Ramp. Guests can scan their room key for access.

Accessible Hotel
Accessible rooms include roll-in showers, king beds, wide doors, lowered switches and other room comfort controls, and plenty of storage. Rooms with two queen beds are also available and include an accessible bathtub.

Hotel with Gym
Equipped with a fitness center that includes modern cardio machines and strength-training equipment. Provides a balanced workout environment.

3-Star Hotel
Located in the heart of downtown Grand Rapids, this hotel is close to attractions like the Grand Rapids Art Museum and Van Andel Arena. It features spacious rooms, a fitness center, a restaurant, and a bar, making it a great option for both leisure and business travelers.

Hotel with Indoor Pool
This hotel offers an indoor pool and a convenient downtown location. It is praised for its modern design and comfortable accommodations.

Hotel with Heated Pool
Features a heated indoor pool and a 24-hour fitness center. Its downtown location provides easy access to local attractions and dining, making it ideal for both leisure and business travelers.

Room Types
Queen Room with Two Queen Beds with Sofa Bed and City View This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

King Room with Sofa Bed and Garden View This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Queen Room with Two Queen Beds and Garden View This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

King Room with Sofa Bed and City View This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room with Roll-In Shower and sofa bed - Disability Access The spacious quadruple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This quadruple room features a wardrobe, a safe deposit box and a TV with cable channels. The unit has 2 beds.

Specialty King Room with Sofa Bed This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Queen Room with Two Queen Beds and Accessible Tub - Disability Access The spacious family room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This family room has a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 3 beds.

Standard King Room with Sofa Bed This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Queen Room with Two Queen Beds and Sofa Bed This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

Guest Reviews
8.3
Very Good
Location
The Hyatt Place Grand Rapids Downtown boasts an enviable location that has left its visitors impressed with its convenience and accessibility. Nestled right in the heart of Grand Rapids, the hotel offers a perfect base for exploring the bustling city. Guests consistently highlight its proximity to major attractions, including the Van Andel Arena and the DeVos Performance Hall, making it a prime choice for concert-goers and event attendees. Dining enthusiasts will appreciate the short walk to a plethora of local restaurants and coffee shops, while shoppers will find themselves close to downtown shopping districts. Safety, along with a well-lit and vibrant surrounding, ensures a pleasant urban experience. With its central position, visitors find it easy to navigate around the city's attractions, all while enjoying stunning city views. Ideal for both leisure and business travelers, the hotel's location proves to be a significant advantage for anyone exploring Grand Rapids.

Breakfast
Hyatt Place Grand Rapids Downtown offers a breakfast experience that resonates well with many guests who appreciate variety and taste. The breakfast selection is considered extensive, covering both hot and cold options with wholesome items like sausage, eggs, hash browns, and oatmeal earning special mention for their quality. Guests generally find the complimentary breakfast to be above average compared to typical continental offerings, with the inclusion of free options being a delightful bonus. Many reviews highlight delicious dishes, and the availability of fair trade coffee adds a positive note to the morning routine. The breakfast staff receives high praise for their friendliness and knowledge, contributing to an overall pleasant dining experience.

There are occasional criticisms, such as the early breakfast cut-off time at 9 am, and the sporadic issues with running out of essentials like silverware. Some found the food temperature inconsistent over consecutive days. However, many guests describe the breakfast as excellent, with some even calling it amazing, indicating that any shortcomings are generally outweighed by the strengths. The charming restaurant setup with a nice view adds to the overall enjoyment. This breakfast experience is considered one of the hotel's key highlights, ensuring guests start their day on a satisfying note.

Rooms
Travelers visiting the Hyatt Place Grand Rapids Downtown can expect a luxurious stay characterized by the hotel's spacious and impeccably clean rooms. These accommodations are repeatedly praised for being larger than anticipated and provide plenty of room to relax, whether guests are staying in rooms with two queen beds or opting for a king-size corner suite. Each room is tastefully designed with modern furnishings and thoughtful layouts, allowing for ample natural light while maintaining privacy with convenient blackout drapes.

Comfort is a top priority here, as guests continually highlight the cozy beds and quality showers, ensuring a restful experience after a day exploring the city. The facility itself exudes beauty and meticulous upkeep, contributing to a sense of safety and tranquility. Many reviewers appreciate the spectacular views of downtown Grand Rapids, particularly from rooms on higher floors, enhancing the overall appeal of the stay.

A blend of style and practicality is evident, with rooms being well-appointed and featuring up-to-date renovations that add to the modern ambiance. Despite occasional lapses in room service frequency, the general consensus reflects a high level of satisfaction with the cleanliness, comfort, and scenic charm of the hotel rooms, making it a delightful choice for visitors to the area.

Beds
The beds at Hyatt Place Grand Rapids Downtown receive consistent praise for their exceptional comfort. Guests frequently comment on the super comfortable and clean nature of the beds, often describing them as amazing. The comfort extends beyond the mattress, with reviews noting very comfortable bedding, soft beds, and quality pillows and sheets. The hotel's attention to creating a restful sleep environment is evident, as guests appreciate the size and firmness of the beds, which cater to various personal preferences. Overall, the focus on comfort ensures that guests enjoy a refreshing night's sleep, contributing positively to their stay.

Cleanliness
Hyatt Place Grand Rapids Downtown consistently receives high praise for its impeccable cleanliness and overall presentation. Guests frequently highlight the hotel as being exceptionally clean, with rooms described as tidy and well-appointed. The public spaces mirror this high standard, contributing to a universally clean and inviting atmosphere. Visitors also appreciate the friendly and accommodating staff who enhance the welcoming environment of the hotel. Many guests feel safe and comfortable due to well-maintained conditions and security measures in place. The hotel’s location adds convenience, providing easy access to downtown attractions. Despite a few isolated incidents, the majority of reviews speak to Hyatt Place’s commitment to offering a clean and comfortable stay, making it a popular choice for returning travelers seeking a restful experience in Grand Rapids.

Staff
The staff at Hyatt Place Grand Rapids Downtown consistently receives high praise for their exceptional hospitality. Guests commend the team for being friendly, accommodating, and helpful, with many noting their professionalism and attentiveness. The front desk personnel, particularly Jakub and Stephanie, are frequently highlighted for their extraordinary service. The overall impression is one of a welcoming environment, supported by team members who go above and beyond to ensure a pleasant stay. Although there are occasional remarks about individual staff not fully enjoying their roles, the prevailing feedback is overwhelmingly positive, emphasizing the staff's dedication to providing excellent customer service.

Pool
Hyatt Place Grand Rapids Downtown offers an indoor pool that caters to families, providing a good spot for kids to enjoy themselves. While the pool is on the smaller side, it is typically clean, ensuring a pleasant experience for visitors. Some reviews highlight that the water temperature can be on the cooler side, with reports of the pool being occasionally not as heated as expected. However, when operational, it serves as a refreshing break from the day's activities. Overall, the pool provides a nice amenity for those looking to relax or entertain the little ones during their stay.

Parking
The Hyatt Place Grand Rapids Downtown receives mixed feedback regarding its parking facilities. Guests appreciate the hotel's location and find the parking quite convenient, with easy access directly to the lobby from the attached garage. Many mention that the parking is secure and well-organized, providing a smooth experience when checking in, allowing a quick transition from the garage to the front desk.

However, several reviews point to the cost of parking as a drawback. With a fee of $38 per night, guests express disappointment, particularly when compared to cheaper options nearby and feeling that parking should be included in the room rate. Some encountered challenges with navigating the parking system and dealing with malfunctions like gates that did not function properly, leading to frustration. Overall, while parking is convenient and secure, guests feel the pricing could be more reasonable.


Yes, Hyatt Place Grand Rapids Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Hyatt Place Grand Rapids Downtown.

Yes, Hyatt Place Grand Rapids Downtown welcomes dogs.

Yes, parking facilities are available at Hyatt Place Grand Rapids Downtown.

Yes, Hyatt Place Grand Rapids Downtown has a gym.

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