InfoSummary of reviewsThe Country Inn & Suites by Radisson, Grand Rapids East, MI is a highly recommended hotel with exceptional location, cleanliness and staff. The hotel is conveniently located near downtown and main highways, making it easy to access. Guests rave about the delicious and varied breakfast, spacious and comfortable rooms and the well-maintained pool area. Families with children will appreciate the hotel's kid-friendly features, such as games and a pool. Business travelers will find the hotel to be a great value with helpful staff and facilities. Although some guests had issues with the beds and pillows, the majority found them to be comfortable. Overall, the Country Inn & Suites by Radisson, Grand Rapids East, MI is a convenient, comfortable and exceptionally clean place to stay, making it a great choice for travelers looking for a pleasant and hassle-free experience. Show more
The Amway Grand Plaza Hotel, a Curio Collection by Hilton property in Grand Rapids, combines historic charm with modern comforts. Located along the Grand River with skywalk access to Van Andel Arena and downtown attractions, the hotel offers numerous on-site amenities, such as nine restaurants and bars, extensive event space, an indoor pool, fitness center and spa. The hotel's 656 guest rooms cater to every traveler's taste, blending residential-style design with traditional luxury. \n \nWith 47,120 square feet of meeting space, four ballrooms, 30 technology-rich meeting rooms and a prime downtown location, the Amway Grand Plaza is ideal for business travelers. Guests can enjoy various services, including a full-service concierge, 24-hour security, luggage storage and laundry facilities. Additional upgrades feature valet and self-parking, shoeshine services, a pool, sauna, spa and salon treatments, and exceptional dining experiences. The on-site Spa and Salon, open to hotel guests and visitors, offers exclusive treatments and services, with complimentary pool and fitness center access included for spa patrons.
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Summary of reviewsPositive reviews of the Amway Grand Plaza Hotel, Curio Collection by Hilton highlight the pleasant atmosphere and superb location of the hotel. Many guests enjoyed their stay, especially if attending a convention or wedding nearby. The hotel's historic charm and luxurious amenities were also praised. Despite some complaints about the quality and high prices, some guests felt that the convenience and location made it worth it. Overall, the Amway Grand Plaza Hotel, Curio Collection by Hilton is a great choice for those looking for a luxurious stay in a convenient location. Show more
The JW Marriott Grand Rapids, located in Downtown Grand Rapids, Michigan, offers a luxurious experience with 331 elegant rooms and suites, breathtaking views of the city and Grand River, and a Wellness Floor featuring Seraphina Spa, a fitness center, an indoor pool and steam rooms. The hotel's restaurant, Margaux, combines fresh ingredients with French flavors and the property also provides over 15,000 square feet of flexible meeting and event spaces, including a ballroom that can accommodate up to 1,000 guests. As a sought-after wedding location, the hotel offers stylish event spaces, professional planners and personalized experiences. Dining options include Margaux, the Lounge at Margaux and the Jdek at Margaux, offering a variety of atmospheres for guests to enjoy. The JW Marriott Grand Rapids' commitment to memorable and enriching experiences makes it an ideal choice for travelers seeking to explore the vibrant city of Grand Rapids, Michigan.
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Summary of reviewsOverall, the reviews for JW Marriott Grand Rapids are positive with guests praising the hotel's modern and luxurious vibe. The rooms are spacious and clean with comfortable beds and great views of the city. The hotel's location in the heart of downtown Grand Rapids is also a plus, as guests can easily walk to local restaurants and attractions. Furthermore, the fitness center is well-equipped and the lobby bar is a great spot for a drink. However, some guests were disappointed with the pool and spa closures due to coronavirus policies with a few mentioning that the staff at the bistro could be more organized. Nevertheless with its upscale amenities and convenient location, JW Marriott Grand Rapids is a great choice for those looking to explore the city in style. Show more
InfoSummary of reviewsOverall, the Country Inn & Suites by Radisson, Grand Rapids Airport, MI is a fantastic choice for families traveling with children. The hotel offers spacious rooms with plenty of charging options for devices and the staff is accommodating and welcoming. The pool is a hit with kids and the location is convenient for visitors to the area. While some guests noted noise from children in the hallways, the hotel is still highly recommended for families. Show more
InfoSummary of reviewsLeonard at Logan House is a historic bed and breakfast located in a beautiful neighborhood within walking distance of restaurants, coffee shops and downtown activities. The breakfast is a highlight of the stay with homemade and delicious options that some guests describe as "fabulous" or "out of this world." The rooms are cozy, nicely sized, beautifully decorated and blend modern amenities with historic charm. Guests note the high level of cleanliness and exceptional service from the staff, particularly the warm and accommodating owners. The beds are extremely comfortable with different pillow fills available for a perfect fit. If you're a history buff, the inn's deep history and location in a historic district make it a particularly special place to stay. Overall, Leonard at Logan House offers a peaceful and comfortable atmosphere, loaded with character and charm and excellent food. Show more
InfoSummary of reviewsThe Holiday Inn Grand Rapids Downtown by IHG presents an exceptional choice for visitors seeking both leisure and business accommodations. Nestled in the heart of downtown Grand Rapids, the hotel offers easy access to a wide range of attractions, including prominent museums and event centers. Its central location is complemented by an efficient shuttle service and abundant free parking, making it an especially convenient option for commuters and travelers alike.
Guests frequently commend the hotel's dining experiences, particularly the breakfast and on-site restaurant, Burger Theory. The breakfast is noted for its generous portions and excellent value, while the restaurant receives praise for its flavorful and reasonably priced meals, enhancing the overall dining satisfaction. The friendly and attentive staff further elevate the dining experience, ensuring guests feel welcome and cared for during their stay.
The quality of accommodations stands out, with rooms frequently described as clean, modern, and comfortable. Visitors appreciate the thoughtful amenities and exceptional comfort provided by the beds, which contribute to a restful night's sleep. Despite some notes on room size, effective layouts ensure comfort and convenience for all guests.
Cleanliness and maintenance are prominent highlights, with both private and shared spaces consistently being well-kept and visually appealing. The attentive, professional staff further ensure a welcoming atmosphere, making guests feel valued. For families, the hotel offers a range of benefits, including a pool and kid-friendly dining options, which cater effectively to the needs of visitors with children.
Business travelers will find the hotel's location and services cater effectively to their needs, with convenient transportation options and professional staff support. Ample parking and modern facilities enhance the overall value of staying at this well-rated three-star hotel.
In summary, the Holiday Inn Grand Rapids Downtown by IHG consistently delivers a clean, comfortable, and welcoming experience, making it a highly recommended choice for anyone visiting the area. Show more
InfoSummary of reviewsEmbassy Suites By Hilton Grand Rapids Downtown boasts a prime location in the heart of downtown, providing guests with easy access to numerous attractions and essential spots in Grand Rapids. Its proximity to Meijer Gardens, local restaurants and the waterfront adds to the appeal and the hotel is situated in a safe area with straightforward parking options, making it an ideal choice for any downtown adventure.
The breakfast offerings at Embassy Suites are exceptional, often described as incredible and surpassing typical hotel standards. The cooked-to-order omelette station is particularly praised, along with a diverse selection of healthy and hot foods. Guests consistently mention the excellent variety and quality, making it a fantastic and filling way to start the day.
Rooms at this hotel are spacious, clean and comfortable, frequently exceeding guests' expectations. The accommodations are modern, beautifully decorated and well-maintained. Guests appreciate the large suite layout, serene environment and amenities such as comfortable beds and impressive showers, contributing to a pleasant stay experience.
Cleanliness is a standout feature with guests noting the hotel's well-maintained rooms and tidy environment. The property is described as clean and beautiful, providing all the necessary amenities for a comfortable stay. Friendly and helpful staff further enhance the experience, ensuring a pristine and convenient visit for guests.
The staff at Embassy Suites receive high praise for their exceptional service. Guests commend the team for being helpful, friendly and accommodating, often going above and beyond to meet guest needs. The welcoming atmosphere and attentive staff ensure a pleasant and memorable stay.
The hotel's pool and hot tub are frequently praised for their cleanliness and enjoyable setting. Positioned on the second floor, the pool area is a popular feature, especially among families. Although some guests mentioned the pool's size and minor issues with the spa, the overall consensus is positive.
The parking situation has mixed reviews. While the attached parking garage is convenient, many guests found the cost to be high and noted that it was not included in the room fee. Additionally, some guests experienced issues with paying each time they entered or exited the garage and found the parking spots to be tight. However, parking is free on weekends, providing a pleasant surprise for weekend visitors.
Overall, Embassy Suites By Hilton Grand Rapids Downtown offers a highly rated experience with its excellent location, superb breakfast, spacious and clean rooms, outstanding staff and enjoyable pool area. Despite some challenges with parking, the hotel remains a top choice for travelers seeking a convenient and comfortable stay in downtown Grand Rapids. Show more
InfoSummary of reviewsCanopy By Hilton Grand Rapids Downtown is highly regarded for its prime downtown location, offering guests seamless access to a lively array of dining, entertainment, and shopping options. Its proximity to Van Andel Arena makes it an ideal choice for concertgoers and event attendees. The vibrant surrounding area features boutique shops, trendy bars, and diverse restaurants, immersing guests in a modern, cozy ambiance perfect for exploring Grand Rapids.
The hotel excels in cleanliness and modern Euro-style design, with spacious, stylish rooms that promise comfort and luxury. Guests appreciate eco-friendly toiletries and thoughtful layouts, ensuring privacy and relaxation. Despite the hustle and bustle of downtown, rooms remain quiet, providing a peaceful retreat after local events. The comfortable beds, soft linens, and inviting atmosphere contribute to a restful experience, making Canopy By Hilton a preferred choice for visitors.
The staff at Canopy By Hilton are celebrated for their exceptional friendliness and helpfulness, providing seamless check-ins and outstanding customer service. Front desk employees are noted for their engaging interactions and efficiency, while management receives praise for going above and beyond to accommodate guests' needs.
While breakfast options receive mixed reviews, with some guests desiring a wider selection and faster service, those who enjoy it highlight the delicious offerings. The modern rooftop bar, Knoop, further enhances the overall experience, offering a chic spot for guests to relax and socialize.
Parking is conveniently located nearby, though it incurs an additional fee and requires a brief walk, which may pose minor logistical challenges. Despite these considerations, Canopy By Hilton Grand Rapids Downtown stands out as a favored choice for travelers seeking refined hospitality and a memorable stay amid the bustling cityscape. Show more
InfoSummary of reviewsThe Residence Inn by Marriott Grand Rapids Downtown receives widespread acclaim from guests, largely thanks to its prime location and excellent amenities. Nestled in the city's heart, the hotel offers easy access to a variety of dining venues, bars, and shops, alongside entertainment landmarks like Van Andel Arena and DeVos Performance Center. This central position makes it incredibly convenient for both leisure and business travelers looking to explore or attend events in Grand Rapids.
Guests consistently commend the hotel for its outstanding breakfast offerings. The buffet is praised for its delicious and varied selection of hot and cold foods, which cater to all tastes. Although there are minor occasional issues, the complimentary breakfast exceeds expectations for quality and variety, further boosting guests’ morning routines.
The hotel's rooms provide a welcoming retreat with their spacious, comfortable design. Equipped with full kitchens, they are ideal for those who enjoy self-catering. The modern decor, cleanliness, and breathtaking views of downtown contribute to a home-away-from-home atmosphere. The rooms are consistently described as spotless and well-maintained, enhancing the overall peaceful environment.
The staff at the Residence Inn by Marriott Grand Rapids Downtown also receive exceptional reviews. Known for their friendliness and professionalism, staff members go out of their way to ensure an outstanding experience for every guest. Standout employees like Rick, India, Jonathon, Charbella, and Mara leave a memorable impression by offering personalized and attentive service.
The hotel’s amenities are rounded out by a pleasant pool area and extraordinarily comfortable beds. Despite its smaller size, the well-maintained pool is a hit with families and provides a fun relaxation spot. The beds at the hotel are frequently described as some of the most comfortable guests have experienced, ensuring restful nights.
Overall, the Residence Inn by Marriott Grand Rapids Downtown stands out as a top choice for visitors, offering a blend of convenience, comfort, and superior service that guarantees a memorable stay in Grand Rapids. Show more
InfoSummary of reviewsHomewood Suites by Hilton Grand Rapids Downtown receives highly positive reviews, particularly for its prime location. Situated in the heart of downtown, the hotel offers easy access to theaters, restaurants, shopping areas, and concert venues, making it a preferred choice for both business and leisure travelers. Guests appreciate the convenience and views provided by its central position.
The rooms are frequently highlighted for their comfort and spaciousness, with many guests appreciating the mini-apartment feel complete with well-equipped kitchen facilities. This adds an element of convenience for those wishing to prepare their meals. Comfortable beds and stunning city views further enhance the guest experience.
The staff at Homewood Suites is widely praised for their friendliness and helpfulness. Guest interactions with the team, particularly during check-in, are frequently mentioned as positively impacting their stay. While Stephanie at the breakfast buffet stands out for her exceptional service, overall, the staff is commended for their dedication to creating a warm and welcoming environment.
Although the breakfast offerings receive mixed feedback, with some guests wishing for a broader selection and longer serving hours, the basics are appreciated, and the friendly breakfast team adds warmth to the morning routine.
In terms of cleanliness, the hotel generally maintains a positive reputation, although isolated incidents of room cleanliness are noted. Despite these occasional lapses, the hotel's overall appearance and cleanliness are praised by most guests.
Overall, Homewood Suites by Hilton Grand Rapids Downtown is favorably reviewed for its excellent location, comfortable accommodations, and welcoming staff, making it a preferred choice for visitors to the area. Show more
InfoSummary of reviewsComfort Suites Grand Rapids South receives commendation for its strategic location, hospitality, and guest amenities, making it a favored choice among travelers. Nestled in a quiet yet accessible area off the freeway, it offers guests easy entry to downtown Grand Rapids and nearby attractions, such as shopping outlets and the Gun Lake Casino. The hotel’s setting balances tranquility with convenience, coupled with the availability of dining and retail options nearby, creating a safe and comfortable environment.
The hotel’s breakfast offerings leave a positive impression, with guests enjoying a variety of hot and cold selections such as waffles, eggs, and fresh fruits. The breakfast area is maintained well by courteous staff, enhancing the overall value of the complimentary meal. Cleanliness is consistently highlighted, with modern and spacious rooms that guests find inviting and well-stocked with necessary amenities. The comfort of the beds, described as firm with soft linens and ample pillows, enhances the relaxing atmosphere of the accommodations.
Guests frequently praise the hotel's outstanding staff, noting their friendliness and exceptional service. The front desk, in particular, receives recognition for their helpfulness and for being accommodating with check-in and check-out times. This dedication extends throughout the hotel, ensuring guest satisfaction.
The pool, complete with a hot tub and sauna, adds to the enjoyment of families, with specific praise for its warm and well-maintained features. The pet-friendly policies also earn high marks, with facilities and services tailored for those traveling with pets, including convenient room locations and reasonable fees.
Overall, Comfort Suites Grand Rapids South excels in providing a comfortable, clean, and welcoming environment with modern amenities and a dedicated staff, establishing it as a preferred destination for both leisure and business travelers. Show more
InfoSummary of reviewsThe Holiday Inn Express & Suites - Grand Rapids Airport - South by IHG, is highly regarded for its convenient and strategic location. Situated close to the Grand Rapids Airport, it offers an ideal setting for travelers with many praising the efficient shuttle service and proximity to major highways. The serene and quiet environment, despite its closeness to the airport, along with well-maintained surrounding grounds, make it a preferred choice for both business and leisure visitors.
The hotel provides a complimentary breakfast that guests often find delicious and varied, although some noted occasional inconsistencies in service and availability. The breakfast staff receives positive feedback for their kindness and friendliness.
Rooms at the hotel are well-received for their cleanliness, modern design and spaciousness. Guests appreciate the comfortable beds, quality amenities and quiet ambiance. Despite a few minor maintenance issues, the rooms are described as clean, bright and inviting, contributing to an overall positive experience.
Cleanliness throughout the hotel is frequently praised. The property is described as modern, well-maintained and stylish with guests appreciating the fresh smell and comfortable decor. The helpful and friendly staff further enhance the staying experience.
The hotel's staff are generally recognized for their friendly and professional demeanor, though there are occasional mentions of inconsistent interactions. Nonetheless, positive encounters with staff often outweigh any negative experiences, emphasizing their commitment to quality service.
Guests report a reliable and fast internet connection, which is a vital feature for both leisure and business travelers. The pool area is another highlight, praised for its cleanliness and inviting atmosphere, although some noted the water temperature and noise levels as minor drawbacks.
Parking is convenient with on-site availability, though some guests experience difficulties with insufficient spaces and dim lighting. Nonetheless, the option of complimentary parking is appreciated.
Families find the hotel accommodating with its spacious rooms and engaging pool area, making it a suitable choice for family stays. The hotel's quiet location and proximity to local attractions add to its family-friendly appeal.
Overall, the beds receive significant praise for their comfort, contributing to a restful night's sleep. The hotel's commitment to providing a clean, comfortable and welcoming atmosphere makes it a favorable option for travelers visiting the area, particularly those on business or with family. Show more
InfoSummary of reviewsHoliday Inn Express & Suites Grand Rapids Airport North by IHG is highly praised for its exceptional location that offers convenience and tranquility. Situated near the airport, it provides easy access without the typical noise, allowing guests to enjoy a peaceful environment close to various amenities such as restaurants, grocery stores, and malls.
Guests consistently appreciate the breakfast offerings at the hotel, which are described as excellent and delicious with a variety greater than typical hotel breakfasts. Though suggestions for improvement include stocking and friendly service staff, the breakfast is satisfactory for starting the day.
The rooms at the hotel receive outstanding reviews for their spaciousness, cleanliness, and modern features. Guests note the quiet rooms equipped with comfortable beds, keurigs, and large walk-in showers, enhancing their relaxing stay.
Cleanliness is a standout feature, with guests frequently commenting on the spotless condition of the hotel. The clean rooms and bathrooms contribute immensely to a comfortable stay, supported by diligent staff maintaining high hygiene standards throughout the property.
The staff generally receives positive feedback for their friendliness and efficient service. While there are occasional mentions of new staff needing more training, the overall impression of the personnel is favorable, with guests admiring their courteous and accommodating demeanor.
Overall, the Holiday Inn Express & Suites Grand Rapids Airport North by IHG is recognized for providing a comfortable, clean, and convenient stay with excellent service, making it an ideal choice for travelers visiting the area. Show more
InfoSummary of reviewsThe Hampton Inn & Suites Grand Rapids Downtown is highly regarded for its exceptional location, making it a prime choice for travelers visiting Grand Rapids. Its proximity to downtown and easy freeway access ensures convenience for both business and leisure activities. Guests enjoy the cleanliness, safety, and welcoming environment, complemented by friendly and efficient staff. The hotel stands out with its comfortable accommodations, including cozy beds and delightful perks like complimentary hot cocoa and cookies, contributing to a pleasant stay.
Breakfast is a memorable highlight, offering a hot, diverse selection that caters to all tastes with items like eggs, sausage, and breakfast quesadillas that change daily. Families particularly appreciate the variety and the attentive service of the breakfast attendant. Despite some occasional shortages during busy times, the breakfast's delicious offerings and welcoming atmosphere consistently receive praise from guests. The availability of tea and coffee in the lobby adds to the overall experience.
Rooms are lauded for being clean, spacious, and modern, with well-maintained facilities and stunning views. The efficient check-in and check-out processes managed by courteous staff enhance guest satisfaction. The comfort of the beds often contributes to a restful stay, although some mention issues with firmness and cleanliness that occasionally require room changes. Nonetheless, positive feedback about room aesthetics and ample space is prevalent.
Cleanliness throughout the property, from rooms to lobby, is frequently highlighted, with guests appreciating the secure environment that makes them feel at ease. Staff consistently receive commendations for their friendliness, efficiency, and professionalism, which significantly contribute to creating a welcoming atmosphere in the hotel.
Despite paid parking policies and concerns about garage security, the availability of spacious indoor parking remains a significant advantage for guests traveling by car. Overall, Hampton Inn & Suites Grand Rapids Downtown offers a satisfying experience for visitors, marked by excellent location, friendly service, and comfortable amenities. Show more
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