Hampton Inn & Suites Grand Rapids Downtown
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Summary of reviewsThe Hampton Inn & Suites Grand Rapids Downtown is highly regarded for its exceptional location, making it a prime choice for travelers visiting Grand Rapids. Its proximity to downtown and easy freeway access ensures convenience for both business and leisure activities. Guests enjoy the cleanliness, safety, and welcoming environment, complemented by friendly and efficient staff. The hotel stands out with its comfortable accommodations, including cozy beds and delightful perks like complimentary hot cocoa and cookies, contributing to a pleasant stay.
Breakfast is a memorable highlight, offering a hot, diverse selection that caters to all tastes with items like eggs, sausage, and breakfast quesadillas that change daily. Families particularly appreciate the variety and the attentive service of the breakfast attendant. Despite some occasional shortages during busy times, the breakfast's delicious offerings and welcoming atmosphere consistently receive praise from guests. The availability of tea and coffee in the lobby adds to the overall experience.
Rooms are lauded for being clean, spacious, and modern, with well-maintained facilities and stunning views. The efficient check-in and check-out processes managed by courteous staff enhance guest satisfaction. The comfort of the beds often contributes to a restful stay, although some mention issues with firmness and cleanliness that occasionally require room changes. Nonetheless, positive feedback about room aesthetics and ample space is prevalent.
Cleanliness throughout the property, from rooms to lobby, is frequently highlighted, with guests appreciating the secure environment that makes them feel at ease. Staff consistently receive commendations for their friendliness, efficiency, and professionalism, which significantly contribute to creating a welcoming atmosphere in the hotel.
Despite paid parking policies and concerns about garage security, the availability of spacious indoor parking remains a significant advantage for guests traveling by car. Overall, Hampton Inn & Suites Grand Rapids Downtown offers a satisfying experience for visitors, marked by excellent location, friendly service, and comfortable amenities.
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Breakfast is a memorable highlight, offering a hot, diverse selection that caters to all tastes with items like eggs, sausage, and breakfast quesadillas that change daily. Families particularly appreciate the variety and the attentive service of the breakfast attendant. Despite some occasional shortages during busy times, the breakfast's delicious offerings and welcoming atmosphere consistently receive praise from guests. The availability of tea and coffee in the lobby adds to the overall experience.
Rooms are lauded for being clean, spacious, and modern, with well-maintained facilities and stunning views. The efficient check-in and check-out processes managed by courteous staff enhance guest satisfaction. The comfort of the beds often contributes to a restful stay, although some mention issues with firmness and cleanliness that occasionally require room changes. Nonetheless, positive feedback about room aesthetics and ample space is prevalent.
Cleanliness throughout the property, from rooms to lobby, is frequently highlighted, with guests appreciating the secure environment that makes them feel at ease. Staff consistently receive commendations for their friendliness, efficiency, and professionalism, which significantly contribute to creating a welcoming atmosphere in the hotel.
Despite paid parking policies and concerns about garage security, the availability of spacious indoor parking remains a significant advantage for guests traveling by car. Overall, Hampton Inn & Suites Grand Rapids Downtown offers a satisfying experience for visitors, marked by excellent location, friendly service, and comfortable amenities.
Hotel Taking Steps Towards Sustainability
The hotel has earned multiple third-party sustainability certifications, including ISO 14001:2015, ISO 50001:2018, and ISO 9001:2015. It is also part of Hilton's LightStay sustainability program and features double-glazed windows, energy-efficient LED bulbs, and water-efficient showers and toilets.
Family Friendly Hotel
The Hampton Inn & Suites offers free breakfast and an indoor pool, making it a practical choice for families. It is situated downtown, providing convenient access to attractions.
Business Hotel
While specific business amenities are not detailed, Hampton Inn & Suites hotels usually offer services suitable for business travelers.
Hotel with Parking
Located in downtown Grand Rapids, this Hampton Inn & Suites provides parking. The hotel is well-situated for exploring the city and offers convenient parking for guests.
Hotel with Gym
Includes a fitness area with cardio machines and free weights. Offers a simple and accessible workout space for guests.
3-Star Hotel
Located in downtown Grand Rapids, it offers comfortable rooms, a complimentary hot breakfast, and a fitness center. The central location provides easy access to downtown attractions and business areas.
Hotel with Indoor Pool
Provides an indoor pool and complimentary breakfast. Guests enjoy the clean rooms and the hotel's proximity to downtown attractions.
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Guest Reviews
The Hampton Inn & Suites Grand Rapids Downtown boasts an exceptional location that makes it an ideal choice for travelers. Its proximity to downtown Grand Rapids, along with easy access to the freeway, ensures a convenient stay whether guests are visiting for business or leisure. The hotel is nestled close to family-friendly activities and vibrant neighborhoods, offering excellent dining and shopping options. Guests appreciate the short distance to venues and the medical facility, adding to its appeal for various travel purposes. The hotel environment is consistently described as clean, secure, and welcoming, with friendly and efficient staff providing great customer service. Additionally, the comfort of the accommodations, including the beds, and perks like complimentary hot cocoa and cookies, contribute to a pleasant stay.
The breakfast experience at Hampton Inn & Suites Grand Rapids Downtown is generally well-received by guests, offering a hot and diverse selection that promises something for everyone. The assortment includes items like eggs, sausage, little quiches, and breakfast quesadillas, which rotate daily to maintain variety. Guests frequently find the breakfast to be well-stocked with fresh options, accompanied by ample seating, ensuring a comfortable start to the day. Many praise the extensive choices as fabulous and a pleasant surprise, particularly appreciated by families with children. The breakfast attendant consistently receives positive feedback for attentive service, enhancing the morning dining experience.
Overall, the breakfast lineup includes staples such as fruit and waffles, along with grab-and-go snacks, catering to different preferences and schedules. Despite some instances of busyness and occasional shortages, the breakfast remains a highlight for many, thanks to its delicious offerings and welcoming atmosphere. The tea and coffee available in the lobby are also a notable perk, appreciated by guests seeking a warm drink at any time of day. However, it is worth noting that the hotel might consider improving the quality of certain items like eggs and sausages to elevate the overall breakfast experience.
Hampton Inn & Suites Grand Rapids Downtown earns praise for its clean, spacious, and modern rooms. Guests frequently highlight the impressive cleanliness and updated appearance of the interior, accentuated by beautiful and well-kept facilities. The hotel excels in providing ample space, with room sizes deemed perfect for both short and extended stays, comfortably accommodating families and groups. The comfort factor is further enhanced by the beds, which are generally described as very comfortable, ensuring a restful stay. Guests appreciate the efficient check-in and check-out processes, aided by the extremely nice and helpful staff. While there are mentions of some issues with lingering smoke odor in specific rooms, the overall sentiment leans heavily towards satisfaction with room comfort and aesthetics, complemented by stunning views and plenty of seating options.
The beds at the Hampton Inn & Suites Grand Rapids Downtown receive mixed feedback from guests. Many reviewers find the beds comfortable, with several emphasizing their super comfort, contributing positively to the overall stay. However, not all guests share this sentiment; some encounter less-than-ideal conditions, such as mattresses being too firm, low at the head, or even old and uncomfortable. There are occasional comments about cleanliness issues with the linens, requiring a room change due to dirt and bugs. Despite these inconsistencies, the rooms offer spaciousness and are often praised alongside the warm hospitality and complimentary breakfast, suggesting that when guests find a comfortable bed, it enhances their experience significantly.
The Hampton Inn & Suites Grand Rapids Downtown shines when it comes to cleanliness, consistently receiving praise from guests. The rooms are described as not only clean but also comfortable, with amenities like full-size shampoo and body wash adding a nice touch. The lobby is also highlighted for its cleanliness, creating a welcoming first impression upon arrival. Guests appreciate the secure and well-maintained property, making them feel at ease during their stay. Additionally, the hotel staff, although operating in small numbers, are commended for being friendly and helpful, contributing to a smooth check-in and check-out experience. This attention to detail in both cleanliness and service contributes to a comfortable and relaxing stay that visitors appreciate.
Visitors to the Hampton Inn & Suites Grand Rapids Downtown often highlight the positive experiences with the hotel's staff. Many guests commend the efficiency and friendliness of the personnel, noting that the check-in process is quick and seamless. Numerous reviews describe the staff as extremely nice, super friendly, accommodating, and professional, which enhances the overall stay for guests. The staff's willingness to promptly resolve issues and respond to questions is frequently appreciated. However, some reviews suggest that there are occasional lapses in professionalism at the front desk. Despite this, the predominant sentiment is that the employees are amazing, helpful, and contribute significantly to creating a welcoming atmosphere in the hotel.
Hampton Inn & Suites Grand Rapids Downtown offers spacious indoor parking for guests, providing convenience for those traveling by car. However, it is important to note that there is a paid parking policy in place, with a fee that some guests found to be higher than expected. Parking charges are applicable regardless of the hotel’s non-city center location, and guests are required to pay for parking upon checking in. The absence of parking validation is another factor to consider. Additionally, some guests were concerned about the lack of surveillance cameras in the garage, highlighted by a sign warning "park at your own risk." Despite these factors, the availability of ample indoor parking remains a positive aspect of the facility.
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Location
Breakfast
Overall, the breakfast lineup includes staples such as fruit and waffles, along with grab-and-go snacks, catering to different preferences and schedules. Despite some instances of busyness and occasional shortages, the breakfast remains a highlight for many, thanks to its delicious offerings and welcoming atmosphere. The tea and coffee available in the lobby are also a notable perk, appreciated by guests seeking a warm drink at any time of day. However, it is worth noting that the hotel might consider improving the quality of certain items like eggs and sausages to elevate the overall breakfast experience.
Rooms
Beds
Cleanliness
Staff
Parking
Yes, Hampton Inn & Suites Grand Rapids Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites Grand Rapids Downtown.
No, Hampton Inn & Suites Grand Rapids Downtown doesn't allow dogs.
Yes, parking facilities are available at Hampton Inn & Suites Grand Rapids Downtown.
Yes, Hampton Inn & Suites Grand Rapids Downtown has a gym.
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