Novotel Aachen City
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Summary of reviewsNovotel Aachen City is highly regarded for its prime location in the heart of Aachen, providing convenient access to major attractions like the historic cathedral, hot springs and the Christmas market, all within walking distance. The hotel is also well-connected to public transportation, making it easy to explore both Aachen and the surrounding areas. Despite being situated on a busy street, the hotel maintains a peaceful atmosphere with quiet rooms, contributing to restful stays.
The hotel's breakfast is a standout feature, receiving consistent praise for its diverse and delicious buffet. Guests appreciate the variety catering to different tastes and dietary preferences, highlighting items such as freshly prepared eggs and bacon, healthy options and homemade products. Exceptional service from the friendly staff further enhances the breakfast experience, though some guests find the price to be on the higher side.
Dinner services at the hotel offer a pleasant dining experience with a cozy bar and extensive menu. The quality and taste of the food are frequently praised, although some guests find it pricey and inconsistent in quality. Attentive and accommodating staff, particularly in catering to food intolerances, contribute positively to the overall dining experience, despite limited menu options and no food service after 10:00 PM.
Guest rooms at Novotel Aachen City are described as spacious, clean and well-equipped, featuring modern decor and comfortable furnishings. Guests appreciate the quiet atmosphere thanks to effective soundproofing and amenities like large TVs and mini-fridges. However, some reviews highlight occasional issues with room size, especially bathrooms in standard rooms and noise from street-facing rooms.
Cleanliness is a strong point for the hotel with guests frequently describing the environment as spotless and well-maintained. Both the communal areas and rooms are praised for their hygiene, making for a comfortable stay.
The staff at Novotel Aachen City consistently receive high marks for their friendliness, helpfulness and professionalism. Reception and housekeeping staff are particularly noted for their attentive and accommodating service, contributing to a welcoming atmosphere. Although there are occasional criticisms, these are exceptions rather than the norm.
Free WiFi at the hotel garners mixed reviews. While many guests find it fast and reliable, others experience issues with connectivity and activation. The availability of power outlets in rooms also appears to be limited.
The hotel's fitness room, though small, is appreciated for its inviting atmosphere and good equipment, suitable for basic workout needs. However, some guests note limitations in space and equipment variety and instances of the gym being closed or lacking amenities like water.
Parking facilities at Novotel Aachen City are generally well-regarded with the underground garage praised for its convenience and security. Although some guests find the parking fees expensive, the convenience of direct access to rooms and the availability of public parking alternatives are appreciated.
Families find Novotel Aachen City highly accommodating with thoughtful provisions like baby cots, high chairs and child-friendly play areas. Spacious family rooms, though sometimes viewed as compact for larger families, provide adequate comfort and convenience. The hotel's welcoming attitude towards pets and the overall family-friendly environment are additional highlights.
In summary, Novotel Aachen City is an excellent choice for both leisure and business travelers, offering a prime location, high-quality amenities and a welcoming atmosphere for families.
Categories
The hotel's breakfast is a standout feature, receiving consistent praise for its diverse and delicious buffet. Guests appreciate the variety catering to different tastes and dietary preferences, highlighting items such as freshly prepared eggs and bacon, healthy options and homemade products. Exceptional service from the friendly staff further enhances the breakfast experience, though some guests find the price to be on the higher side.
Dinner services at the hotel offer a pleasant dining experience with a cozy bar and extensive menu. The quality and taste of the food are frequently praised, although some guests find it pricey and inconsistent in quality. Attentive and accommodating staff, particularly in catering to food intolerances, contribute positively to the overall dining experience, despite limited menu options and no food service after 10:00 PM.
Guest rooms at Novotel Aachen City are described as spacious, clean and well-equipped, featuring modern decor and comfortable furnishings. Guests appreciate the quiet atmosphere thanks to effective soundproofing and amenities like large TVs and mini-fridges. However, some reviews highlight occasional issues with room size, especially bathrooms in standard rooms and noise from street-facing rooms.
Cleanliness is a strong point for the hotel with guests frequently describing the environment as spotless and well-maintained. Both the communal areas and rooms are praised for their hygiene, making for a comfortable stay.
The staff at Novotel Aachen City consistently receive high marks for their friendliness, helpfulness and professionalism. Reception and housekeeping staff are particularly noted for their attentive and accommodating service, contributing to a welcoming atmosphere. Although there are occasional criticisms, these are exceptions rather than the norm.
Free WiFi at the hotel garners mixed reviews. While many guests find it fast and reliable, others experience issues with connectivity and activation. The availability of power outlets in rooms also appears to be limited.
The hotel's fitness room, though small, is appreciated for its inviting atmosphere and good equipment, suitable for basic workout needs. However, some guests note limitations in space and equipment variety and instances of the gym being closed or lacking amenities like water.
Parking facilities at Novotel Aachen City are generally well-regarded with the underground garage praised for its convenience and security. Although some guests find the parking fees expensive, the convenience of direct access to rooms and the availability of public parking alternatives are appreciated.
Families find Novotel Aachen City highly accommodating with thoughtful provisions like baby cots, high chairs and child-friendly play areas. Spacious family rooms, though sometimes viewed as compact for larger families, provide adequate comfort and convenience. The hotel's welcoming attitude towards pets and the overall family-friendly environment are additional highlights.
In summary, Novotel Aachen City is an excellent choice for both leisure and business travelers, offering a prime location, high-quality amenities and a welcoming atmosphere for families.
Family Friendly Hotel
While located in Issy-les-Moulineaux according to the provided data, Novotel hotels generally offer family-friendly amenities such as kids' menus, play areas, and connecting rooms. This makes it a potentially suitable choice for families if the location is accurate.
Dog Friendly Hotel
This hotel offers a comprehensive experience for dog owners, greeting dogs warmly upon arrival with a bed and welcome treat already set up in the room. Amenities include feeders, waterers, and plastic bags for convenience.
Business Hotel
The Novotel Aachen City is ideal for business guests. It features modern rooms, free WIFI, a restaurant with a sun terrace, a fitness center with a sauna, and meeting rooms with natural light.
Hotel with Parking
This hotel is located in the heart of Aachen. The Q-Park EBV-Carré car park is located just 100 meters from the hotel.
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Novotel Aachen City enjoys a prime location in the heart of Aachen, making it an ideal choice for visitors eager to explore the city. The hotel's proximity to the city center means that guests can easily access top attractions, such as the historic cathedral, hot springs and the Christmas market, all within a short walking distance. The convenience extends to nearby amenities with supermarkets, restaurants and shopping areas just steps away. For those arriving by car, the hotel offers underground parking, ensuring hassle-free access.
The central location also benefits travelers relying on public transportation with bus stops and the main train station nearby. This easy connectivity makes it simple to explore not just Aachen but also its surrounding regions. Despite being situated on a busy street, the hotel maintains a peaceful atmosphere with quiet rooms ensuring restful stays.
Overall, Novotel Aachen City's strategic position, coupled with positive remarks about its cleanliness and friendly staff, makes it an excellent option for both leisure and business travelers looking to experience the best of Aachen.
The breakfast at Novotel Aachen City consistently receives high praise from guests for its diverse and delicious offerings. Reviews highlight the extensive breakfast buffet, which is always freshly replenished and includes a wide variety of choices that cater to different tastes and dietary preferences. The food quality is frequently described as excellent with many noting the exceptional service provided by attentive and friendly staff.
Guests particularly appreciate the richness and variety of the breakfast, mentioning it as one of the standout features of their stay. Many describe it as a hearty, satisfying meal that leaves nothing to be desired with highlights such as freshly prepared eggs and bacon, ample healthy options and natural or homemade products.
However, a common critique among the reviews is the price of the breakfast, which several guests find to be on the higher side. Some argue that the cost does not always match the offering, expressing that the breakfast, while delicious and varied, sometimes feels overpriced. Despite this, the overall consensus is that Novotel Aachen City offers a memorable and high-quality breakfast experience, well worth considering for guests who value a bountiful start to their day.
Novotel Aachen City offers a pleasant dining experience with a range of positive highlights despite some mixed reviews. Guests frequently praised the hotel’s bar, describing it as cozy and welcoming with a great bartender who crafts delightful cocktails and drinks. Many found the food to be delicious, pleasing both to the eye and taste buds with comments applauding the extensive and tasty menu available in the hotel restaurant.
However, there were several mentions of the food being pricey and inconsistent in quality with some dishes being over or undercooked. A few guests were disappointed with their dinner, citing specific issues like lukewarm bratkartoffeln and fryer-prepared schnitzel that wasn’t up to their expectations, especially given the cost.
Service was highlighted positively with attentive staff and a very accommodating kitchen that caters well to those with food intolerances. The night-time waitress received particular mention for her niceness. Despite these positives, operational hours seem to be a concern as food services are not available after midnight and there are no meals served after 10:00 PM at the bar.
Overall, while the cuisine is celebrated for its quality and taste, the restaurant’s limited menu and high prices draw some criticism. It’s recommended for travelers who enjoy a good bar atmosphere and are prepared for the premium pricing of the dining experience.
At the Novotel Aachen City, the guest reviews convey a generally positive impression of the hotel rooms. Many reviews highlight the spaciousness and cleanliness with several guests describing the rooms as large, comfortable and well-equipped. The bathrooms, often featuring both bathtubs and showers, were positively noted for their setup. Modern decor and tasteful furnishings accentuate the appeal of these rooms, making them feel cozy and welcoming.
Comfortable beds and efficient room amenities add to the overall experience. Many guests found the rooms to be pleasantly quiet with the soundproofing receiving particular praise. Additional features such as large TVs, well-located mirrors, mini-fridges and ample storage options further enhanced the convenience and comfort.
However, some reviews mention areas for improvement. Bathrooms in standard rooms could be on the smaller side and some found them inadequately equipped. A few guests noted issues such as noisy rooms facing the street or minor cleanliness oversights. Additionally, certain rooms were described as needing renovation, lacking modern updates or being designed rather compactly for larger groups.
Despite these occasional drawbacks, most guests seemed satisfied with their stay, particularly appreciating the clean and spacious environments that the rooms provided. The Novotel Aachen City's rooms cater well to families and individual travelers alike, promising a comfortable and convenient stay with modern amenities.
At Novotel Aachen City, guests largely appreciate the bed comfort, frequently emphasizing their coziness and high quality. The majority of reviews highlight the beds as very comfortable with some referring to them as "mega comfortable." The large beds receive specific praise for their spaciousness and suitability for families. Additionally, the hospitality extends to thoughtful touches like comfortable sofa beds and even accommodations for pets.
Despite mostly favorable feedback, there are a few criticisms worth noting. Some guests find the mattresses too hard, while others express dissatisfaction with the small size of the beds and pillows. This mixed feedback suggests that while the beds generally meet high standards, preferences vary.
Cleaning standards for beds appear robust, as multiple guests note the bedding was clean and well-maintained. For those seeking a restful night's sleep, Novotel Aachen City typically delivers comfort and quality, though a few guests might encounter bed firmness as an issue.
Novotel Aachen City shines in its commitment to cleanliness with a majority of guests highlighting the hotel's spotless environment. The accommodation is frequently described as very clean, neat and well-maintained, from the spacious rooms to the communal areas including the lobby and breakfast area. The modern and comfortable rooms are regularly praised for their hygiene, making it a comfortable stay for travelers. Many reviews mention everything being super clean with some noting the hotel’s good hygiene practices. Although some reviews pointed out occasional cleanliness issues, these instances appear to be exceptions rather than the norm. Overall, guests seem to appreciate the cleanliness of the rooms and the hotel as a whole, contributing to a positive and comfortable experience.
The staff at Novotel Aachen City generally receives high praise from guests, providing a consistent experience of friendliness, helpfulness and professionalism across various areas of service. Numerous reviews highlight the staff as attentive and accommodating, creating a welcoming atmosphere for visitors. Many guests note how the reception staff, in particular, are friendly and supportive, ensuring a smooth check-in process.
Housekeeping also earns commendation for their politeness and thoroughness, though there are a few isolated incidents of inadequate cleaning mentioned. The bar staff occasionally received criticism with some reviews pointing out unprofessional behavior, but these instances appear to be exceptions rather than the norm.
Significantly, the staff's ability to communicate effectively, including fluency in multiple languages, adds to the ease and comfort of guests' stays. The proactive and warm hospitality extended by the team makes a notable difference in enhancing the overall guest experience.
Despite a few negative encounters, such as unclear communication regarding services and occasional rudeness from specific staff members, the majority of feedback emphasizes a high standard of service. Staff members are frequently described as not just polite, but genuinely friendly and keen to assist, contributing to an overall positive and pleasant stay at the hotel.
Novotel Aachen City offers freely available internet, but the WiFi quality has varied experiences. On the positive side, many guests praised the WiFi as fast, reliable and excellent with good coverage in most areas. Several reviews mention good and reasonable network performance, providing a solid connection for guests.
However, some guests found the WiFi to be subpar, describing it as poor or terrible and sometimes experiencing disconnections. Others noted challenges with activating the free WLAN or difficulty maintaining a connection. There were also comments about the WiFi not working throughout the stay or being spotty and unreliable at times. Additionally, the availability of power outlets in the rooms was limited, which might affect the overall convenience for tech-savvy travelers.
Overall, while some guests had issues with the WiFi, others found it to be a strong and dependable part of their stay.
For travelers who prioritize staying active during their trips, Novotel Aachen City offers a fitness room that can serve their needs, though it comes with certain limitations. Among the positive remarks, guests have highlighted that the fitness room, albeit small, provides an inviting space with a beautiful view, creating a pleasant environment for a quick workout. The fitness center opens at 7am, which suits early risers looking to start their day with some exercise. The gym is equipped with good equipment that is satisfactory for those seeking basic workout facilities.
However, some guests have noted limitations. The fitness room is considered limited in terms of space and equipment variety. Additionally, there have been instances where the gym was closed or its operating hours were found to be restrictive. Amenities like water in the gym were also lacking at times and the sauna was noted as out of service.
Overall, while not an expansive or highly luxurious gym, the fitness room at Novotel Aachen City offers an adequate space for guests to maintain their workout routine with lovely views to enhance the experience.
Guests at Novotel Aachen City have shared their experiences regarding the hotel's parking facilities, which are generally viewed positively despite some criticisms about costs and certain logistical challenges. The underground parking garage directly beneath the hotel receives frequent praise for its convenience, including direct access to the rooms via an elevator. This spacious and well-organized facility is noted repeatedly, offering secure and accessible parking options.
Many reviewers appreciate the availability and ease of parking, describing it as convenient and readily accessible with a bright and roomy underground garage. For those preferring public parking, there are also nearby options, which some guests suggest using, particularly if looking for cheaper alternatives. However, the hotel's parking fees are a point of contention with multiple guests finding them expensive, though many recognize that this is somewhat balanced by the convenience offered in a city where parking can be difficult.
A few reviews hint at the need for better signage or clearer instructions to locate the parking initially and some guests note the lack of facilities for electric vehicle charging. Despite these minor drawbacks, the overall sentiment leans towards a valued feature enhancing the stay with the option for underground parking often cited as a significant benefit.
Novotel Aachen City is highly praised for its family-friendly environment with numerous positive aspects noted by guests. A consistent highlight is the hotel’s thoughtful preparations for families, including the provision of baby cots and high chairs, as well as comfortable sleeping options such as sofa beds. The spacious family rooms, though sometimes deemed compact, generally offer adequate space and comfort with separate toilets, baths and showers adding to the convenience.
The hotel shines in creating a welcoming atmosphere for children, featuring play areas both in the lobby and additional dedicated spaces for kids, which have been well-received by young guests. Families appreciate the child-friendly touches like the kids' corner and playground, making it an enjoyable stay for children. Pets are also welcomed warmly, indicating a holistic approach to family comfort.
Though some guests found the room size a bit tight for larger families and there were a few mentions of insufficient activities catered specifically for children, the overall setup is lauded as perfect for a family stay. Guests often highlight the satisfying and accommodating service, as well as the practical facilities that cater to the needs of parents and their children, alongside positive mentions of soundproof rooms and the overall family-friendly location.
In summary, Novotel Aachen City is recommended for families traveling with children, offering supportive amenities that ensure a comfortable and enjoyable stay for all family members.
Nestled in the heart of the city, Novotel Aachen City boasts a convenient location ideal for family vacations. With a good four-star atmosphere, guests frequently find the amenities to align with what one would expect from a hotel of this rating. The rooms are highlighted for their luxury, offering a pleasant stay with nice decoration and comfort.
The hotel provides typical four-star amenities and a standard quality that many guests find appropriate. Despite some reviews noting a lack of expected four-star facilities, such as a swimming pool, others appreciate the exceptional value for money, praising the pricing as very fair for what is offered.
Some guests have mixed feelings regarding the four-star designation with aspects like the quality of the sofa bed mattress receiving specific mentions for improvement. However, the hotel generally delivers good quality and a satisfactory overall experience that meets the standards of its star rating.
In summary, Novotel Aachen City provides a good four-star average experience in a prime location with a few areas for enhancement but remains a solid choice for travelers seeking value and convenience.
Novotel Aachen City proves to be a highly suitable choice for business travelers visiting Aix-la-Chapelle. The hotel's facilities are well-tailored for business needs with separate wellness areas and a variety of meeting rooms, including large rooms and small ones equipped with projectors and screens. The fast and free Wi-Fi ensures seamless connectivity and the dedicated business area supports various business activities.
Guests have found the structure efficient and commend the reasonably priced options offered by this classic business hotel. The location allows easy access to the old town, making it convenient for combining work with leisurely exploration. Particularly, the hotel's breakfast receives positive feedback for maintaining a good standard typical of business hotels.
Overall, Novotel Aachen City offers a reliable, comfortable and practical stay, making it an ideal choice for both short business trips and larger conferences. Its well-appointed business rooms and amenities make it great value for money, securing its position as a favored option among business travelers to Aachen.
Novotel Aachen City offers a range of accessible features that cater well to guests with disabilities. The hotel provides an accessible entrance and elevators that reach all floors, including the underground parking. The elevators are reported to be quick and specifically designed to accommodate wheelchairs. The rooms are available with wheelchair access and come with adapted doors for ease of movement. The bathrooms are particularly highlighted for their thoughtful design and some rooms feature a design where the toilet is separate from the bathroom.
Additionally, the hotel's location is accessible from home and close to the city center, making it easy to walk to and from the key attractions. Although there were mentions that some facilities for disabled people do not exist and a few areas not being suitable for disabled persons, the general feedback emphasizes good wheelchair access and convenient accessibility, including a separate wellness area and spacious underground parking reserved for hotel guests. Overall, Novotel Aachen City garners positive reviews for its accessibility features, making it a favorable option for guests with disabilities.
Novotel Aachen City has received high praise from guests for its dog-friendly facilities and services. The hotel truly welcomes pets, offering more than just a spot to stay; it provides a comprehensive experience for dog owners. Dogs are greeted warmly upon arrival, often with a bed and a welcome treat already set up in the room. This pet-friendly attitude is reflected throughout the hotel's amenities, which include feeders, waterers and even a container of plastic bags for convenience. Additionally, there is a dedicated dog reception corner featuring pictures of visiting canine guests, adding a personal touch.
Guests particularly appreciate the hotel's proactive approach, such as asking if they need anything specific for their dogs. There is even a park located just a 5-minute walk away, making it easy for dog owners to give their pets some outdoor time. The hotel’s location in a dog-friendly neighborhood further enhances its appeal for travelers with pets.
While the €19 per night charge for dogs is noted by some as being a bit high, overall, the positive aspects of the pet-friendly services significantly outweigh this factor. The hotel’s efforts to ensure that dog owners and their pets have a comfortable and welcoming stay make it a standout choice for travelers with four-legged companions.
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Location
The central location also benefits travelers relying on public transportation with bus stops and the main train station nearby. This easy connectivity makes it simple to explore not just Aachen but also its surrounding regions. Despite being situated on a busy street, the hotel maintains a peaceful atmosphere with quiet rooms ensuring restful stays.
Overall, Novotel Aachen City's strategic position, coupled with positive remarks about its cleanliness and friendly staff, makes it an excellent option for both leisure and business travelers looking to experience the best of Aachen.
Breakfast
Guests particularly appreciate the richness and variety of the breakfast, mentioning it as one of the standout features of their stay. Many describe it as a hearty, satisfying meal that leaves nothing to be desired with highlights such as freshly prepared eggs and bacon, ample healthy options and natural or homemade products.
However, a common critique among the reviews is the price of the breakfast, which several guests find to be on the higher side. Some argue that the cost does not always match the offering, expressing that the breakfast, while delicious and varied, sometimes feels overpriced. Despite this, the overall consensus is that Novotel Aachen City offers a memorable and high-quality breakfast experience, well worth considering for guests who value a bountiful start to their day.
Dinner
However, there were several mentions of the food being pricey and inconsistent in quality with some dishes being over or undercooked. A few guests were disappointed with their dinner, citing specific issues like lukewarm bratkartoffeln and fryer-prepared schnitzel that wasn’t up to their expectations, especially given the cost.
Service was highlighted positively with attentive staff and a very accommodating kitchen that caters well to those with food intolerances. The night-time waitress received particular mention for her niceness. Despite these positives, operational hours seem to be a concern as food services are not available after midnight and there are no meals served after 10:00 PM at the bar.
Overall, while the cuisine is celebrated for its quality and taste, the restaurant’s limited menu and high prices draw some criticism. It’s recommended for travelers who enjoy a good bar atmosphere and are prepared for the premium pricing of the dining experience.
Rooms
Comfortable beds and efficient room amenities add to the overall experience. Many guests found the rooms to be pleasantly quiet with the soundproofing receiving particular praise. Additional features such as large TVs, well-located mirrors, mini-fridges and ample storage options further enhanced the convenience and comfort.
However, some reviews mention areas for improvement. Bathrooms in standard rooms could be on the smaller side and some found them inadequately equipped. A few guests noted issues such as noisy rooms facing the street or minor cleanliness oversights. Additionally, certain rooms were described as needing renovation, lacking modern updates or being designed rather compactly for larger groups.
Despite these occasional drawbacks, most guests seemed satisfied with their stay, particularly appreciating the clean and spacious environments that the rooms provided. The Novotel Aachen City's rooms cater well to families and individual travelers alike, promising a comfortable and convenient stay with modern amenities.
Beds
Despite mostly favorable feedback, there are a few criticisms worth noting. Some guests find the mattresses too hard, while others express dissatisfaction with the small size of the beds and pillows. This mixed feedback suggests that while the beds generally meet high standards, preferences vary.
Cleaning standards for beds appear robust, as multiple guests note the bedding was clean and well-maintained. For those seeking a restful night's sleep, Novotel Aachen City typically delivers comfort and quality, though a few guests might encounter bed firmness as an issue.
Cleanliness
Staff
Housekeeping also earns commendation for their politeness and thoroughness, though there are a few isolated incidents of inadequate cleaning mentioned. The bar staff occasionally received criticism with some reviews pointing out unprofessional behavior, but these instances appear to be exceptions rather than the norm.
Significantly, the staff's ability to communicate effectively, including fluency in multiple languages, adds to the ease and comfort of guests' stays. The proactive and warm hospitality extended by the team makes a notable difference in enhancing the overall guest experience.
Despite a few negative encounters, such as unclear communication regarding services and occasional rudeness from specific staff members, the majority of feedback emphasizes a high standard of service. Staff members are frequently described as not just polite, but genuinely friendly and keen to assist, contributing to an overall positive and pleasant stay at the hotel.
Wi-Fi
However, some guests found the WiFi to be subpar, describing it as poor or terrible and sometimes experiencing disconnections. Others noted challenges with activating the free WLAN or difficulty maintaining a connection. There were also comments about the WiFi not working throughout the stay or being spotty and unreliable at times. Additionally, the availability of power outlets in the rooms was limited, which might affect the overall convenience for tech-savvy travelers.
Overall, while some guests had issues with the WiFi, others found it to be a strong and dependable part of their stay.
Gym
However, some guests have noted limitations. The fitness room is considered limited in terms of space and equipment variety. Additionally, there have been instances where the gym was closed or its operating hours were found to be restrictive. Amenities like water in the gym were also lacking at times and the sauna was noted as out of service.
Overall, while not an expansive or highly luxurious gym, the fitness room at Novotel Aachen City offers an adequate space for guests to maintain their workout routine with lovely views to enhance the experience.
Parking
Many reviewers appreciate the availability and ease of parking, describing it as convenient and readily accessible with a bright and roomy underground garage. For those preferring public parking, there are also nearby options, which some guests suggest using, particularly if looking for cheaper alternatives. However, the hotel's parking fees are a point of contention with multiple guests finding them expensive, though many recognize that this is somewhat balanced by the convenience offered in a city where parking can be difficult.
A few reviews hint at the need for better signage or clearer instructions to locate the parking initially and some guests note the lack of facilities for electric vehicle charging. Despite these minor drawbacks, the overall sentiment leans towards a valued feature enhancing the stay with the option for underground parking often cited as a significant benefit.
Family
The hotel shines in creating a welcoming atmosphere for children, featuring play areas both in the lobby and additional dedicated spaces for kids, which have been well-received by young guests. Families appreciate the child-friendly touches like the kids' corner and playground, making it an enjoyable stay for children. Pets are also welcomed warmly, indicating a holistic approach to family comfort.
Though some guests found the room size a bit tight for larger families and there were a few mentions of insufficient activities catered specifically for children, the overall setup is lauded as perfect for a family stay. Guests often highlight the satisfying and accommodating service, as well as the practical facilities that cater to the needs of parents and their children, alongside positive mentions of soundproof rooms and the overall family-friendly location.
In summary, Novotel Aachen City is recommended for families traveling with children, offering supportive amenities that ensure a comfortable and enjoyable stay for all family members.
4 Star
The hotel provides typical four-star amenities and a standard quality that many guests find appropriate. Despite some reviews noting a lack of expected four-star facilities, such as a swimming pool, others appreciate the exceptional value for money, praising the pricing as very fair for what is offered.
Some guests have mixed feelings regarding the four-star designation with aspects like the quality of the sofa bed mattress receiving specific mentions for improvement. However, the hotel generally delivers good quality and a satisfactory overall experience that meets the standards of its star rating.
In summary, Novotel Aachen City provides a good four-star average experience in a prime location with a few areas for enhancement but remains a solid choice for travelers seeking value and convenience.
Business
Guests have found the structure efficient and commend the reasonably priced options offered by this classic business hotel. The location allows easy access to the old town, making it convenient for combining work with leisurely exploration. Particularly, the hotel's breakfast receives positive feedback for maintaining a good standard typical of business hotels.
Overall, Novotel Aachen City offers a reliable, comfortable and practical stay, making it an ideal choice for both short business trips and larger conferences. Its well-appointed business rooms and amenities make it great value for money, securing its position as a favored option among business travelers to Aachen.
Accessible
Additionally, the hotel's location is accessible from home and close to the city center, making it easy to walk to and from the key attractions. Although there were mentions that some facilities for disabled people do not exist and a few areas not being suitable for disabled persons, the general feedback emphasizes good wheelchair access and convenient accessibility, including a separate wellness area and spacious underground parking reserved for hotel guests. Overall, Novotel Aachen City garners positive reviews for its accessibility features, making it a favorable option for guests with disabilities.
Dog Friendly
Guests particularly appreciate the hotel's proactive approach, such as asking if they need anything specific for their dogs. There is even a park located just a 5-minute walk away, making it easy for dog owners to give their pets some outdoor time. The hotel’s location in a dog-friendly neighborhood further enhances its appeal for travelers with pets.
While the €19 per night charge for dogs is noted by some as being a bit high, overall, the positive aspects of the pet-friendly services significantly outweigh this factor. The hotel’s efforts to ensure that dog owners and their pets have a comfortable and welcoming stay make it a standout choice for travelers with four-legged companions.
No, Novotel Aachen City doesn't have any pool.
No, a spa isn't available at Novotel Aachen City.
Yes, Novotel Aachen City welcomes dogs.
Yes, parking facilities are available at Novotel Aachen City.
Yes, Novotel Aachen City has a gym.
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