Leonardo Hotel Aachen
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Summary of reviewsLeonardo Hotel Aachen garners praise primarily for its strategic location, particularly favorable for travelers by car due to its proximity to the motorway, Tivoli Stadium and CHIO Aachen grounds. The easy access to public transportation and a quiet environment despite industrial surroundings contribute to its appeal. While being a bit far from the city center might be a drawback for some, the location is overall well-regarded for convenience and accessibility.
The breakfast experience is frequently lauded for its quality and variety, featuring a bountiful buffet with a selection of hot and cold items, freshly prepared dishes and seasonal decorations. The friendly and accommodating staff also enhance the breakfast experience, though occasional comments about overcrowding and pricing were noted.
Dinner reviews are mixed: while some guests appreciated tasty meals and friendly service, many were disappointed by the limited menu and unexpected restaurant closures, often resulting in the need to seek alternative dining options nearby.
Guest rooms at the hotel are highlighted for their spaciousness, comfort and quietness, providing a restful and homely atmosphere. Although some furnishings appear dated and cleanliness can be inconsistent, many guests were pleased with the functional facilities and friendly staff, making the rooms good value for money.
Despite some maintenance issues in certain areas, the overall cleanliness of both the rooms and hotel is generally satisfactory with appreciation for the competent cleaning staff.
The standout feature of Leonardo Hotel Aachen is the friendly and professional staff, frequently mentioned for their helpfulness and positive interaction, elevating the guest experience across the board.
Wi-Fi quality is decent with many guests finding it satisfactory for general use, though experiences can vary with some encountering significant connectivity issues.
The hotel's gym, while small and in need of some tidying up, provides essential fitness equipment, serving as a functional space for a quick workout.
Parking facilities receive positive feedback for their convenience and ample availability with a mix of free and paid options contributing to an accessible guest experience despite some debate over parking fees.
Families find the hotel accommodating with flexible room arrangements, sufficient amenities and a welcoming staff approach to specific needs, such as bed selection and baby cots.
The beds at Leonardo Hotel Aachen are widely praised for their comfort, contributing to a good night's sleep, although there are occasional remarks about pillow and mattress preferences.
Overall, Leonardo Hotel Aachen is commended for its strategic location, friendly staff, comfortable rooms and quality breakfast, making it a favorable choice for travelers seeking convenience and a warm atmosphere during their stay in Aachen.
Categories
The breakfast experience is frequently lauded for its quality and variety, featuring a bountiful buffet with a selection of hot and cold items, freshly prepared dishes and seasonal decorations. The friendly and accommodating staff also enhance the breakfast experience, though occasional comments about overcrowding and pricing were noted.
Dinner reviews are mixed: while some guests appreciated tasty meals and friendly service, many were disappointed by the limited menu and unexpected restaurant closures, often resulting in the need to seek alternative dining options nearby.
Guest rooms at the hotel are highlighted for their spaciousness, comfort and quietness, providing a restful and homely atmosphere. Although some furnishings appear dated and cleanliness can be inconsistent, many guests were pleased with the functional facilities and friendly staff, making the rooms good value for money.
Despite some maintenance issues in certain areas, the overall cleanliness of both the rooms and hotel is generally satisfactory with appreciation for the competent cleaning staff.
The standout feature of Leonardo Hotel Aachen is the friendly and professional staff, frequently mentioned for their helpfulness and positive interaction, elevating the guest experience across the board.
Wi-Fi quality is decent with many guests finding it satisfactory for general use, though experiences can vary with some encountering significant connectivity issues.
The hotel's gym, while small and in need of some tidying up, provides essential fitness equipment, serving as a functional space for a quick workout.
Parking facilities receive positive feedback for their convenience and ample availability with a mix of free and paid options contributing to an accessible guest experience despite some debate over parking fees.
Families find the hotel accommodating with flexible room arrangements, sufficient amenities and a welcoming staff approach to specific needs, such as bed selection and baby cots.
The beds at Leonardo Hotel Aachen are widely praised for their comfort, contributing to a good night's sleep, although there are occasional remarks about pillow and mattress preferences.
Overall, Leonardo Hotel Aachen is commended for its strategic location, friendly staff, comfortable rooms and quality breakfast, making it a favorable choice for travelers seeking convenience and a warm atmosphere during their stay in Aachen.
Family Friendly Hotel
This hotel is a family-friendly option with comfortable accommodations. Its proximity to local attractions makes it a convenient base for exploring Aachen with family.
Dog Friendly Hotel
This hotel stands out for its exceptional pet-friendly amenities, welcoming guests traveling with their furry companions. The hotel accepts pets, including dogs and even rabbits, making it an ideal choice for animal lovers. Guests noted the warm reception their pets received.
Business Hotel
The Leonardo Hotel Aachen offers a meeting room equipped to host 45 delegates. It is a business hotel in a beautiful spa town.
Hotel with Parking
This hotel offers a variety of parking options, ranging from secure motorcycle parking to large, spacious car parks. Guests found the parking to be convenient and easy to access with ample spaces available directly in front of the hotel.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Leonardo Hotel Aachen is noted for its strategic and convenient location, especially for those traveling by car. Situated just off the motorway, it offers easy access to both the highway and the city center, making it an ideal stopover for travelers on long journeys. The proximity to the Tivoli Stadium and CHIO Aachen grounds is especially highlighted, being only a few minutes on foot, making it perfect for sports enthusiasts and event-goers. Additionally, the hotel is close to several public transportation options with a bus stop right outside that provides quick and easy access to the city center.
Despite being located in an industrial area, the hotel maintains a quiet environment, providing a peaceful retreat for guests. The surrounding area also offers plenty of amenities, including restaurants and shops within walking distance. For those visiting Aachen for business or leisure, the hotel’s location is optimal with straightforward connections to major roads leading to the Netherlands and Belgium.
However, the hotel’s location does have its drawbacks. It is relatively far from the city center, which can be inconvenient for those relying exclusively on public transportation. Some guests have noted that the area is not bustling with activity, as it is situated along a busy road and within a commercial district.
Overall, Leonardo Hotel Aachen is praised for its accessibility, especially for those attending events at nearby sports facilities or needing quick access to major highways. It strikes a balance between convenience for travel and a tranquil stay, despite its industrial surroundings.
At Leonardo Hotel Aachen, the breakfast experience stands out for its quality and variety. Many guests praised the breakfast buffet for being plentiful and delicious with a wide array of options to suit diverse tastes. Words like "excellent," "great," and "very good" frequently describe the breakfast, highlighting its appeal. Several visitors were impressed by the nicely presented spread, which includes both hot and cold selections, freshly prepared items like omelettes and festive touches such as seasonal decorations.
The breakfast ambiance is also noted positively with many reviewers appreciating the friendly and accommodating staff. Despite some comments about the breakfast being overcrowded or slightly expensive, the overall sentiment is that the meal provides good value for money and sets a positive tone for the day. Specific highlights include the extensive selection of bread and rolls, the delicious coffee specialties and the appealing presentation of the buffet.
However, there are a few areas for improvement mentioned by guests. On occasion, the breakfast lacked variety or wasn't replenished promptly and some found it overpriced at 17-18 euros per person. Despite these minor critiques, the overwhelming response is that the breakfast at Leonardo Hotel Aachen is a delightful and abundant start to the day, contributing significantly to the overall pleasant hotel experience.
The dinner experience at the Leonardo Hotel Aachen received mixed reviews from guests. On the positive side, there are commendations for friendly service and some delightful meals, including tasty pizzas and good burgers from the bar. Several guests enjoyed the delicious dinner offerings, referring to the cuisine as superb and the restaurant as decent with a cozy atmosphere. Diners also appreciated the breakfast, which featured a wide selection.
However, numerous guests faced frustration with the limited and often underwhelming dinner options. The restaurant appeared to have a minimalist menu with primarily snack-type dishes, which some found overpriced for the quality provided. The lack of variety was a noted issue and unexpected closures of the restaurant, especially on weekends, left many guests dissatisfied. The temporary closures were frequently mentioned, leaving guests to seek alternative dining options at nearby restaurants, which were fortunately recommended by the hotel.
Overall, while some guests had a pleasant dining experience at Leonardo Hotel Aachen, the limited menu and frequent restaurant closures were significant drawbacks, leading many to explore local restaurants for better variety and value.
Nestled in the quiet corner of Aachen, the Leonardo Hotel Aachen boasts spacious, well-equipped rooms that cater to the needs of travelers. Guests found the rooms to be large and comfortable, often highlighting the cozy beds and the ample space available. Many appreciated the tidy bathrooms, which, despite being slightly outdated, were generally well-maintained and provided everything necessary for a comfortable stay.
The quietness of the rooms was a recurring positive mention, ensuring a peaceful night's sleep. Visitors frequently found the staff to be friendly and competent, contributing to an overall pleasant experience. Generous room sizes and functional facilities make the hotel a convenient choice, particularly for families or those needing space and comfort during their stay.
However, the interiors do show signs of aging with furniture appearing dated and occasional issues like worn-out sofas, minor damages and signs of wear observed. Cleanliness reviews were mixed; while many guests praised the cleanliness, others reported areas that could benefit from more thorough cleaning.
Despite these minor setbacks, the Leonardo Hotel Aachen's rooms definitely provide good value for money, especially for those prioritizing space, functionality and a quiet environment over more modern aesthetics. Ideal for short stays and those exploring Aachen, the hotel's spacious rooms and comfortable beds create a homely atmosphere.
The beds at Leonardo Hotel Aachen are consistently praised for their high levels of comfort. Reviewers frequently describe the beds as very comfortable, top-notch and great in quality. Many have enjoyed spacious, large and king-sized beds with several highlighting mattresses as being particularly good. Rooms are often spacious and clean, adding to the overall comfort of the stay. Bed linens and blankets also receive positive mentions, contributing to a satisfying sleep experience. However, there are occasional comments about soft or hard pillows and a few notes suggesting some mattresses and the convertible sofa bed could be more comfortable. Despite these minor issues, the general consensus is that the beds provide a restful night's sleep and significantly enhance the guest experience at the hotel.
When reviewing Leonardo Hotel Aachen, the overall cleanliness receives a mix of positive and critical remarks. Guests frequently highlight the rooms as being clean and well-maintained with particular appreciation for spacious and tidy accommodations. Some guests also note that the hotel, in general, upholds a clean and pleasant atmosphere, citing the cleanliness of the beds and bathrooms as well.
However, not all reviews are glowing. Several guests point out that while the rooms are clean, many parts of the hotel, including the bathrooms, are outdated and in need of renovation. Issues such as dirty carpets, mold in the bathrooms and dust in certain areas are occasionally mentioned, indicating an inconsistent cleaning standard. Additionally, some areas like ventilation grilles and window sills were found to be dirty and there are frequent calls for improved housekeeping services—particularly regarding thoroughness and attention to detail.
The cleaning staff's competence and friendliness were generally appreciated, even though the effectiveness of the cleaning itself sometimes left something to be desired. While some guests were content with the cleanliness, others felt that the standards could be elevated, particularly with more meticulous cleaning methods and modern updates to the facilities.
At Leonardo Hotel Aachen, the standout feature noted by numerous guests is the overwhelmingly positive interaction with the staff. Reviews frequently highlight the staff's friendliness, professionalism and willingness to assist. From the reception to dining areas, employees are often described as courteous, polite and helpful. Guests consistently mention that staff members are particularly accommodating and attentive, delivering a high level of customer service.
Despite occasional mentions of unfriendliness or language barriers, the predominant sentiment remains positive. Reception staff, in particular, receive praise for their pleasant demeanor and responsiveness. Many guests appreciate the proactive and solution-oriented approaches of the team, who are ready to offer advice on local attractions and address any minor issues swiftly.
The bartenders and dining staff also earn commendations for their service, contributing to a welcoming atmosphere. Overall, the reviews paint a picture of a hotel with a motivated and friendly team dedicated to ensuring a pleasant stay for their guests.
When it comes to Wi-Fi at Leonardo Hotel Aachen, the guest experiences appear to be a mixed bag. On the positive side, several reviews highlight that the hotel provides free internet access with good connection quality, stable and reliable Wi-Fi and even speedy internet in some cases. Some guests have praised the straightforward process of accessing the Wi-Fi, noting that it worked fine and was up to standard, particularly inside the rooms.
However, not all feedback is glowing. Some guests reported significant issues, describing the Wi-Fi as extremely poor with slow speeds that made streaming difficult or impossible. There were also mentions of problematic WLAN reception and a requirement to log in every time a device was restarted, which seemed to be a hassle for some.
Despite these challenges, it’s clear that while many guests found the internet service satisfactory and even great at times, others encountered enough difficulties to affect their overall stay. Therefore, it seems that the Wi-Fi experience at Leonardo Hotel Aachen can vary depending on individual circumstances.
The gym at Leonardo Hotel Aachen is frequently described as small with some guests noting that it feels cramped and is occasionally cluttered with boxes and tools. Despite its size, the gym does have proper fitness equipment available and is equipped with air conditioning, making it a usable and functional space for guests who want to maintain their workout routines. While there are mentions of the gym needing some maintenance and cleaning, it is generally considered okay by those who used it. Would recommend taking advantage of it for a quick exercise session during the stay.
The Leonardo Hotel Aachen offers a variety of parking options that cater to diverse needs, ranging from secure motorcycle parking to large, spacious car parks. Many guests found the parking to be convenient and easy to access with ample spaces available directly in front of the hotel. The hotel provides plentiful parking options, both free and paid, though the free spots are often highlighted as a significant advantage.
For those opting for paid parking, the daily rate typically ranges between 6 to 8 euros. While some guests find this fee reasonable or affordable, others feel parking should be complimentary for hotel guests. The parking facilities are generally well-received, described as clean, spacious and useful, contributing to a comfortable arrival experience.
Despite the mixed opinions on the cost, the overall sentiment about the parking at Leonardo Hotel Aachen is positive with many appreciating the availability and convenience, especially in proximity to public transportation and the city center.
Families visiting Leonardo Hotel Aachen can expect a mix of amenities tailored to their needs. Many guests appreciated the availability of small family rooms, some of which feature interconnecting doors that allow for spacious arrangements, including extra cot and sofa beds to accommodate both parents and children. While some mentioned the lack of double beds, the option for single beds or double beds with requests taken into consideration by the attentive staff, offers flexibility for different family setups.
The hotel makes efforts to enhance a family-friendly experience, although more facilities could be added to further support this aspect. For families, the inclusion of breakfast adds value with guests noting a great selection and delicious offerings that cater to everyone's tastes. A standout point is the staff's proactive approach, such as checking in on specific needs like bed selection and providing baby cots.
Despite a few hiccups like long waits at breakfast and occasionally mixed sleeping arrangements, families generally found the hotel to be a good balance of comfort and convenience. The hotel's location is well-suited for family events and weekends in Aachen with many reviewers expressing satisfaction with their stay. The welcoming atmosphere and family-friendly touches make Leonardo Hotel Aachen a viable option for those traveling with children.
Leonardo Hotel Aachen offers a range of amenities designed to cater to business travelers. Its clean and well-equipped rooms make it an ideal choice for those seeking a comfortable business overnight stay with many reviewers highlighting its suitability for short business trips and overnight stopovers. The hotel's location in an industrial area, well-connected to the highway and close to major events, is advantageous for business travel.
The facilities include basic business amenities and meeting rooms and the staff are noted for their quick, accommodating service and competence in handling business-related inquiries. Additionally, the hotel provides practical features like easy check-in, late arrival options and an overall pleasant atmosphere. Despite some shortcomings in Wi-Fi connectivity, the hotel offers reliable service consistent with the Leonardo brand.
Overall, Leonardo Hotel Aachen is recommended for its convenient location, practicality and business-friendly environment, making it a reasonable choice for business travelers passing through the area.
Leonardo Hotel Aachen is noted for its accessible features, making it a practical choice for travelers with disabilities. The hotel ensures good accessibility with facilities designed to cater to those with limited mobility, including barrier-free bathrooms and spacious accommodations. Guests have easy access from major highways, simplifying arrival by car. Public transport connections are robust with frequent bus services and a nearby bus stop that offers a convenient link to the central bus station every 10 minutes.
In terms of location, it’s within close reach of the stadium and offers easy access from the highway, making it a convenient choice for both leisure and business travelers. The hotel staff has been commended for their friendliness and helpfulness, which adds to the overall positive experience.
While the hotel is easily navigable, there are some notable areas for improvement. Some bathrooms require stepping into the bathtub for showers, which may not be suitable for older guests or those with severe mobility issues. A few guests reported that the lift was occasionally out of order and that some of the bathrooms need renovation and better maintenance.
Despite these minor setbacks, the hotel’s location, accessibility by public transport and overall amenities make it a recommended option for disabled travelers looking for comfort and convenience in Aachen.
Leonardo Hotel Aachen stands out for its exceptional pet-friendly amenities, welcoming guests traveling with their furry companions. The hotel accepts pets, including dogs and even rabbits, making it an ideal choice for animal lovers. Guests noted the warm reception their pets received, often with complimentary snacks provided upon arrival. One standout feature is the hotel's policy to allow dogs in the breakfast room and nearby restaurants, ensuring a seamless and inclusive dining experience with their pets.
The staff's friendly and accommodating nature further enhances the stay with efforts to cater to specific needs, especially for those traveling with pets and children. This attention to detail, alongside the hotel's overall pet-friendly atmosphere, makes it a recommended spot for those seeking a comfortable stay with their pets in Aachen.
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Location
Despite being located in an industrial area, the hotel maintains a quiet environment, providing a peaceful retreat for guests. The surrounding area also offers plenty of amenities, including restaurants and shops within walking distance. For those visiting Aachen for business or leisure, the hotel’s location is optimal with straightforward connections to major roads leading to the Netherlands and Belgium.
However, the hotel’s location does have its drawbacks. It is relatively far from the city center, which can be inconvenient for those relying exclusively on public transportation. Some guests have noted that the area is not bustling with activity, as it is situated along a busy road and within a commercial district.
Overall, Leonardo Hotel Aachen is praised for its accessibility, especially for those attending events at nearby sports facilities or needing quick access to major highways. It strikes a balance between convenience for travel and a tranquil stay, despite its industrial surroundings.
Breakfast
The breakfast ambiance is also noted positively with many reviewers appreciating the friendly and accommodating staff. Despite some comments about the breakfast being overcrowded or slightly expensive, the overall sentiment is that the meal provides good value for money and sets a positive tone for the day. Specific highlights include the extensive selection of bread and rolls, the delicious coffee specialties and the appealing presentation of the buffet.
However, there are a few areas for improvement mentioned by guests. On occasion, the breakfast lacked variety or wasn't replenished promptly and some found it overpriced at 17-18 euros per person. Despite these minor critiques, the overwhelming response is that the breakfast at Leonardo Hotel Aachen is a delightful and abundant start to the day, contributing significantly to the overall pleasant hotel experience.
Dinner
However, numerous guests faced frustration with the limited and often underwhelming dinner options. The restaurant appeared to have a minimalist menu with primarily snack-type dishes, which some found overpriced for the quality provided. The lack of variety was a noted issue and unexpected closures of the restaurant, especially on weekends, left many guests dissatisfied. The temporary closures were frequently mentioned, leaving guests to seek alternative dining options at nearby restaurants, which were fortunately recommended by the hotel.
Overall, while some guests had a pleasant dining experience at Leonardo Hotel Aachen, the limited menu and frequent restaurant closures were significant drawbacks, leading many to explore local restaurants for better variety and value.
Rooms
The quietness of the rooms was a recurring positive mention, ensuring a peaceful night's sleep. Visitors frequently found the staff to be friendly and competent, contributing to an overall pleasant experience. Generous room sizes and functional facilities make the hotel a convenient choice, particularly for families or those needing space and comfort during their stay.
However, the interiors do show signs of aging with furniture appearing dated and occasional issues like worn-out sofas, minor damages and signs of wear observed. Cleanliness reviews were mixed; while many guests praised the cleanliness, others reported areas that could benefit from more thorough cleaning.
Despite these minor setbacks, the Leonardo Hotel Aachen's rooms definitely provide good value for money, especially for those prioritizing space, functionality and a quiet environment over more modern aesthetics. Ideal for short stays and those exploring Aachen, the hotel's spacious rooms and comfortable beds create a homely atmosphere.
Beds
Cleanliness
However, not all reviews are glowing. Several guests point out that while the rooms are clean, many parts of the hotel, including the bathrooms, are outdated and in need of renovation. Issues such as dirty carpets, mold in the bathrooms and dust in certain areas are occasionally mentioned, indicating an inconsistent cleaning standard. Additionally, some areas like ventilation grilles and window sills were found to be dirty and there are frequent calls for improved housekeeping services—particularly regarding thoroughness and attention to detail.
The cleaning staff's competence and friendliness were generally appreciated, even though the effectiveness of the cleaning itself sometimes left something to be desired. While some guests were content with the cleanliness, others felt that the standards could be elevated, particularly with more meticulous cleaning methods and modern updates to the facilities.
Staff
Despite occasional mentions of unfriendliness or language barriers, the predominant sentiment remains positive. Reception staff, in particular, receive praise for their pleasant demeanor and responsiveness. Many guests appreciate the proactive and solution-oriented approaches of the team, who are ready to offer advice on local attractions and address any minor issues swiftly.
The bartenders and dining staff also earn commendations for their service, contributing to a welcoming atmosphere. Overall, the reviews paint a picture of a hotel with a motivated and friendly team dedicated to ensuring a pleasant stay for their guests.
Wi-Fi
However, not all feedback is glowing. Some guests reported significant issues, describing the Wi-Fi as extremely poor with slow speeds that made streaming difficult or impossible. There were also mentions of problematic WLAN reception and a requirement to log in every time a device was restarted, which seemed to be a hassle for some.
Despite these challenges, it’s clear that while many guests found the internet service satisfactory and even great at times, others encountered enough difficulties to affect their overall stay. Therefore, it seems that the Wi-Fi experience at Leonardo Hotel Aachen can vary depending on individual circumstances.
Gym
Parking
For those opting for paid parking, the daily rate typically ranges between 6 to 8 euros. While some guests find this fee reasonable or affordable, others feel parking should be complimentary for hotel guests. The parking facilities are generally well-received, described as clean, spacious and useful, contributing to a comfortable arrival experience.
Despite the mixed opinions on the cost, the overall sentiment about the parking at Leonardo Hotel Aachen is positive with many appreciating the availability and convenience, especially in proximity to public transportation and the city center.
Family
The hotel makes efforts to enhance a family-friendly experience, although more facilities could be added to further support this aspect. For families, the inclusion of breakfast adds value with guests noting a great selection and delicious offerings that cater to everyone's tastes. A standout point is the staff's proactive approach, such as checking in on specific needs like bed selection and providing baby cots.
Despite a few hiccups like long waits at breakfast and occasionally mixed sleeping arrangements, families generally found the hotel to be a good balance of comfort and convenience. The hotel's location is well-suited for family events and weekends in Aachen with many reviewers expressing satisfaction with their stay. The welcoming atmosphere and family-friendly touches make Leonardo Hotel Aachen a viable option for those traveling with children.
Business
The facilities include basic business amenities and meeting rooms and the staff are noted for their quick, accommodating service and competence in handling business-related inquiries. Additionally, the hotel provides practical features like easy check-in, late arrival options and an overall pleasant atmosphere. Despite some shortcomings in Wi-Fi connectivity, the hotel offers reliable service consistent with the Leonardo brand.
Overall, Leonardo Hotel Aachen is recommended for its convenient location, practicality and business-friendly environment, making it a reasonable choice for business travelers passing through the area.
Accessible
In terms of location, it’s within close reach of the stadium and offers easy access from the highway, making it a convenient choice for both leisure and business travelers. The hotel staff has been commended for their friendliness and helpfulness, which adds to the overall positive experience.
While the hotel is easily navigable, there are some notable areas for improvement. Some bathrooms require stepping into the bathtub for showers, which may not be suitable for older guests or those with severe mobility issues. A few guests reported that the lift was occasionally out of order and that some of the bathrooms need renovation and better maintenance.
Despite these minor setbacks, the hotel’s location, accessibility by public transport and overall amenities make it a recommended option for disabled travelers looking for comfort and convenience in Aachen.
Dog Friendly
The staff's friendly and accommodating nature further enhances the stay with efforts to cater to specific needs, especially for those traveling with pets and children. This attention to detail, alongside the hotel's overall pet-friendly atmosphere, makes it a recommended spot for those seeking a comfortable stay with their pets in Aachen.
No, Leonardo Hotel Aachen doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Aachen.
Yes, Leonardo Hotel Aachen welcomes dogs.
Yes, parking facilities are available at Leonardo Hotel Aachen.
Yes, Leonardo Hotel Aachen has a gym.
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