Best Western Plus Hotel Regence

Aachen 50.77761100, 6.09140900 , Peterstraße 71 (Show on Map)
8.3
Very Good


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Summary of reviewsThe 'Best Western Plus Hotel Regence' in Aachen receives high praise for its location, conveniently situated near the historic center and key attractions. Guests appreciate the ease of exploring the city's landmarks, shopping districts and dining options with most destinations within walking distance. Despite its central position on a busy street, the hotel manages to provide a relatively peaceful stay, although some noise from the road and bus station was noted.

Breakfast at the hotel is highly recommended, celebrated for its extensive, varied selection and high-quality food including freshly squeezed orange juice, salmon and gluten-free options. The buffet is well-managed and the breakfast room is beautifully designed, contributing to a cozy atmosphere. However, dinner options at the hotel are not available, but the nearby vibrant restaurant scene compensates for this.

The hotel's bar is a standout feature, garnering positive remarks for its excellent cocktails at reasonable prices and its late-night service creates a relaxed evening atmosphere. Women in particular feel comfortable enjoying a drink alone at the inclusive and welcoming bar.

Cleanliness is a strong point for the hotel with guests frequently highlighting the modern, recently renovated and well-maintained rooms and common areas. The staff is consistently praised for being friendly, accommodating and attentive across various departments.

On the downside, the rooms are noted to be on the smaller side, which can be cozy but may feel cramped for longer stays. Views from the rooms vary and some face noisy streets. The free WiFi receives mixed feedback with connectivity issues affecting some guests.

Parking is convenient and secure but not directly on the premises with options in a nearby underground garage for a nightly fee. Despite the occasional challenge in locating parking, guests generally find the arrangements satisfactory.

The hotel's nightlife location provides easy access to restaurants and bars, enlivening the experience for dining enthusiasts. However, nighttime noise from the street and a somewhat challenging neighborhood environment were noted by some guests.

The beds are often described as very comfortable, although some find them too soft and mention issues like beds sliding apart. The quality of bedding and linens is generally well-received.

Despite being rated as a four-star hotel, some guests feel that certain aspects, such as room furnishings and amenities, don't fully meet their expectations. Nevertheless, the hotel is a favored choice for business travelers due to its central location, efficient online check-in and conducive atmosphere for work.

The hotel is also recognized for its pet-friendly atmosphere, welcoming dogs throughout the premises, including the dining areas.

In summary, 'Best Western Plus Hotel Regence' is highly regarded for its strategic location, excellent breakfast, cleanliness and exceptional staff. While there are areas for improvement, the hotel's positive attributes make it a favored choice for visitors exploring Aachen or on short business trips.
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Dog Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

4-Star Hotel

Room Types
Standard Single Room The single room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This single room features a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.

Comfort Queen Room The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

Premium Double Room This double room has a satellite TV. Please note the beds in these rooms are placed together but can be separated on request.

Double Room facing the rear This double room is facing the courtyard. Please note the beds in these rooms are placed together but can be separated on request.

Superior Double Room Please note the beds in these rooms are placed together but can be separated on request.

Guest Reviews
8.3
Very Good
Location
The 'Best Western Plus Hotel Regence' in Aachen boasts a highly praised location, frequently lauded for its proximity to the city's historic center and main attractions. With a central position, guests appreciate the convenience of being just steps away from key sights such as the old town, cathedral and the bustling market square. The hotel's location near the central bus station further enhances accessibility for travelers. A short walk places visitors within easy reach of various shopping opportunities, dining options and cultural landmarks, making it ideal for exploring the vibrant city.

Reviewers often highlight the ease of navigating Aachen from the hotel with many noting that most destinations are within a comfortable walking distance. This includes the Christmas market, historic landmarks and popular shopping districts. Despite being centrally located on a busy street, the hotel manages to offer a relatively peaceful stay. However, a few mentions of noise from the main road and bus station were noted.

Overall, the 'Best Western Plus Hotel Regence' is highly recommended for its strategic and ideal location, cleanliness, friendly staff and good service, making it a favored choice for visitors keen on exploring Aachen efficiently.

Breakfast
The breakfast at Best Western Plus Hotel Regence has garnered enthusiastic praise for its excellent quality and variety. Guests consistently describe it as good, very good and excellent with many highlighting the extensive and varied selection available. The buffet is notably well-managed with dishes regularly replenished and presented in an appetizing manner.

High-quality food items, including freshly squeezed orange juice, salmon and champagne, add to the luxurious experience. Many reviews compliment the delicious and fresh options, noting that the buffet includes both savory and sweet choices to cater to different tastes. Specific highlights include gluten-free options and self-roasted muesli made by the staff, underscoring the hotel's attention to detail and inclusivity.

The breakfast room itself is frequently described as beautiful with a thoughtful and appealing design. Guests appreciate the friendly and unobtrusive service, contributing to a pleasant and cozy atmosphere. The rich and hearty nature of the breakfast ensures that it is both substantial and satisfying, leaving guests well-prepared for the day ahead.

Overall, the breakfast at Best Western Plus Hotel Regence is highly recommended, offering a comprehensive, well-cared-for and high-quality start to the day, which many believe sets a benchmark for hotel breakfasts.

Dinner
The Best Western Plus Hotel Regence receives a lot of commendations for its bar and service. Guests frequently highlight the nice bar, where they could spend a pleasant evening and appreciated the very reasonable prices. The cocktail bar gets particularly high marks for its great cocktails and normal prices, making it a popular spot for a cozy nightcap. The night service at the bar is noted for being attentive and it's worth mentioning that the bar stays open very late, allowing for a relaxed atmosphere well into the night. Women felt comfortable sitting at the bar alone and enjoying a drink, which speaks to the inclusive and welcoming environment.

In terms of overall service, the hotel excels with its helpful and committed staff, drawing praise for their great service. Breakfast at the hotel is another highlight, often described as very relaxed. Additionally, while there is no possibility for dinner at the hotel, the restaurant team still earns top marks for their attentive and committed service, enhancing the overall dining experience for guests. Being within walking distance of the city center, the hotel's location also adds to its appeal, making it a convenient and enjoyable stay.

Rooms
The rooms at Best Western Plus Hotel Regence are overwhelmingly described as very clean, modern and tastefully decorated. Guests appreciated the beautiful ambiance, comfortable beds and the well-equipped features of the rooms. The soundproofing is effective, adding to the overall comfort and many rooms have been recently renovated featuring new and modern furnishings.

However, the consistent feedback indicates that the rooms and bathrooms are on the smaller side, which some guests found cozy and functional, while others felt a bit cramped, especially for longer stays. Despite the compact size, the smart utilization of space, ample storage and functional layout were well-received.

Views from the rooms were mixed with some facing busy streets that could be noisy, while others had more pleasant views. The temperature in the rooms was noted to be on the warmer side for some visitors. Many found the rooms adequately equipped for short city trips with facilities like soundproof windows and comfortable bedding enhancing the stay.

Overall, the rooms are modern, clean and comfortable with thoughtful touches, making it an ideal choice for short stays despite the limited space.

Beds
Guests at the Best Western Plus Hotel Regence frequently praise the comfort of the beds with many describing them as very comfortable and cozy. The modern rooms often come equipped with spacious bathrooms, lending to the overall comfort of the stay. However, some guests noted that while the beds were generally soft and cozy, they sometimes found them to be too soft with a few mentioning issues like beds sliding apart or mattresses lacking adequate support. Pillows received mixed reviews with some guests finding them uncomfortable or too soft. Despite these varying opinions on firmness, the bedding and linens were often highlighted as being of high quality and very comfortable. A few guests did point out issues with bed size and structural stability, particularly in cases where double beds turned out to be two singles pushed together. Overall, while the softness of the beds and pillows might not suit everyone's preference, many guests still enjoyed a comfortable sleeping experience.

Cleanliness
The reviews for Best Western Plus Hotel Regence emphasize an outstanding level of cleanliness in every aspect of the hotel. Guests repeatedly note that the rooms and common areas are very clean, modern and well-maintained, often praising the cleanliness of both the rooms and the bathrooms. The establishment appears to be newly renovated, contributing to a fresh and spotless environment. Alongside the pristine conditions, guests appreciate the comfortable accommodations and friendly, attentive staff. The breakfast offerings also receive favorable remarks, completing the positive experience. However, there are occasional mentions of less-than-perfect room cleanliness, but these seem to be outliers. Overall, the hotel is celebrated for maintaining high hygiene standards, providing a clean and comfortable stay.

Staff
The 'Best Western Plus Hotel Regence' boasts an overwhelmingly positive reputation when it comes to its staff, as confirmed by numerous guest reviews. Guests frequently describe the staff as very friendly, accommodating and attentive. The reception team receives particular praise for their warm and professional demeanor, ensuring guests feel welcome from the moment they arrive. Throughout various departments, including housekeeping and the restaurant, the staff are consistently recognized for their exceptional service and friendliness. Many reviews highlight the staff's helpfulness, quick responses to requests and their willingness to go above and beyond to ensure a pleasant stay. The overall impression is one of a dedicated and courteous team, making the hotel a top choice for those valuing excellent service and hospitality.

Wi-Fi
The WiFi at Best Western Plus Hotel Regence receives mixed reviews from guests. Many appreciate the complimentary service and note that the WiFi works well, describing it as good and fast. However, some guests have experienced issues, reporting weak signals and slow speeds, particularly in their rooms. While some found the internet to be flawless, others had trouble connecting devices like TVs. Overall, the WiFi service is generally of decent quality but may occasionally present connectivity challenges in certain areas of the hotel.

Parking
The Best Western Plus Hotel Regence offers a variety of parking options that guests generally find convenient and secure. For a nightly fee of 9 to 10 euros, guests can utilize an underground garage which is either directly opposite or about 150 meters away from the hotel. This arrangement is perceived as well-managed and reasonably priced. There are also private parking spaces and a public garage nearby, which provide additional options. Although some guests mention limited parking spaces and the need to reserve in advance, many still find the overall parking experience satisfactory. Bicycle parking and a dedicated space for motorcycles in the underground garage are also available, enhancing the convenience for diverse types of travelers. While the parking isn’t directly on the premises and can sometimes be challenging to locate, the facilities are described as affordable and secure, addressing varied parking needs effectively.

Nightlife
The Best Western Plus Hotel Regence is situated in a vibrant and central area that boasts a variety of restaurants accessible on foot, making it a convenient choice for dining enthusiasts. The lively neighborhood, particularly around the Christmas market, offers an engaging atmosphere with plenty of opportunities to enjoy delicious cocktails at normal prices in the evening.

However, guests should be prepared for the bustling nightlife that comes with the location. Some have noted that the area can be extremely noisy at night with loud street noise, heavy traffic and the sounds of people talking and shouting outside. The presence of a bus stop and a heavily trafficked street exacerbates the issue, leading to constant noise interference that may affect light sleepers.

While the energetic nightlife scene may appeal to some young people, it’s worth noting that others have experienced a sense of unease in the neighborhood due to the presence of homeless individuals and the associated alcohol and drug use. For those sensitive to noise, be aware that the commotion often extends late into the night, occasionally disturbing sleep.

In summary, the Best Western Plus Hotel Regence offers easy access to dining and a lively atmosphere, but potential guests should be prepared for nighttime noise and a somewhat challenging neighborhood environment in the evenings.

4 Star
The Best Western Plus Hotel Regence offers a stay that highlights the dedication and warmth of its staff, who are often praised for their friendly and efficient service. Visitors have found the hotel suitable for events, especially recommending it for festive Christmas weekends. However, the hotel's rating as a four-star establishment has generated mixed opinions.

Many reviews suggest that while the hotel aims to provide a four-star experience, the facilities and services may not always meet the expected standards. Some guests expressed disappointment, noting that the breakfast variety could be improved and certain aspects, like room furnishings and amenities, fell short of the anticipated Best Western standard. Additionally, some reviewers were dissatisfied with the reasoning provided for unavailable services, suspecting energy saving measures rather than COVID-19 restrictions.

Overall, while the hotel has been appreciated for its staff and festive recommendations, there is a consensus that improvements are needed to fully align with the expectations set by a four-star rating.

Business
Best Western Plus Hotel Regence boasts a central location that is particularly suitable for conferences and business travelers with close proximity to the congress hall and city center. The hotel offers convenient work facilities and basic business amenities, making it a practical choice for short stays or layovers. Many business guests have expressed finding the atmosphere conducive to a relaxed business trip and have even considered it as their regular business hotel.

The hotel's efficient online check-in process and comprehensive business-style rooms cater well to the needs of professionals. While the bathrooms are noted as being a bit small, the well-organized breakfast and friendly staff leave a positive impression. Overall, it is a good option for those seeking a pleasant business stay or a short city vacation.

Dog Friendly
Best Western Plus Hotel Regence is recognized for its pet-friendly atmosphere, making it an excellent choice for travelers with dogs. Multiple reviews highlight that dogs are welcome throughout the hotel, including the breakfast area and the dining room. Visitors reported that their pets felt comfortable due to the attentive staff and special services provided for dogs. Guests consistently felt welcome with their dogs, noting that the hotel goes out of its way to ensure a pleasant stay for both pets and their owners.


No, Best Western Plus Hotel Regence doesn't have any pool.

No, a spa isn't available at Best Western Plus Hotel Regence.

Yes, Best Western Plus Hotel Regence welcomes dogs.

Yes, parking facilities are available at Best Western Plus Hotel Regence.

No, Best Western Plus Hotel Regence doesn't have a gym.

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