Arthouse Hotel enjoys high praise for its prime location on the vibrant Upper West Side of New York City. Guests appreciate its close proximity to Central Park, various subway lines and notable attractions like the American Museum of Natural History and Lincoln Center. The neighborhood is described as lively yet peaceful with ample dining options and family-friendly amenities. The hotel itself is noted for its inviting design, atmosphere and helpful staff, making it an excellent choice for visitors looking to explore the city.
Breakfast offerings at the hotel receive mixed feedback. Many guests enjoy the delightful pastries and artisanal coffee from the in-house Patis Bakery and appreciate the vibrant ambiance of the café area with its live jazzy music. However, there are suggestions for a broader variety of breakfast items and better facilities. Despite these limitations, the presence of nearby cafés provides additional dining options.
The hotel's dining experience transitions smoothly from breakfast to an enjoyable nightlife. Guests commend its on-site restaurants, including the Chinese restaurant Red Farm and the Italian Serafina Restaurant, both lauded for their delicious cuisines and vibrant settings. The bar transforms into a lively evening spot with live music and entertainment, enhancing the overall guest experience.
Room feedback is varied, but many guests highlight the spacious, comfortable and clean accommodations with modern design. Some rooms, especially the larger ones with terraces, receive high praise. However, there are occasional complaints about small room sizes, outdated furnishings and noise. Despite these issues, the majority of guests are satisfied with their rooms’ comfort and cleanliness.
Cleanliness is a strong point for
Arthouse Hotel with many guests appreciating the tidy rooms and efficient housekeeping service. The main lobby also receives positive remarks for its cleanliness. Though there are occasional lapses, the general sentiment is positive.
The staff at
Arthouse Hotel are frequently described as friendly, helpful and professional. Reception and housekeeping receive high praise for their courteous service. While there are occasional complaints about unprofessional behavior and disorganization, the overall guest sentiment regarding the staff is favorable.
The free WiFi service at the hotel elicits mixed reactions. While some guests find it reliable and easy to access, several others report issues with speed and consistency. Feedback suggests that the hotel's internet service needs improvement to offer a uniformly satisfactory experience.
The gym receives mixed reviews as well with some guests finding it adequate while others suggest updates and additional equipment. Overall, it provides basic facilities for guests looking to maintain their fitness routines.
Parking is generally considered convenient with several options available nearby including a garage across the street. However, the absence of valet parking and occasional confusion about parking information are noted drawbacks.
Families find
Arthouse Hotel to be a welcoming and safe choice with comfortable accommodations and a convenient location near family-friendly attractions. The hotel’s cleanliness and staff’s friendliness add to its appeal for families visiting New York City.
Lastly, the hotel's nightlife is vibrant, featuring live music and entertainment in its dynamic bar. Guests can enjoy jazz and salsa performances, comedy shows and creative cocktails, ensuring a lively and enjoyable stay.
Overall,
Arthouse Hotel stands out for its excellent location, friendly staff and diverse range of amenities, making it a popular choice for those looking to experience the charm and excitement of New York City.