Crowne Plaza Saddle Brook by IHG
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Summary of reviewsCrowne Plaza Saddle Brook by IHG offers a highly satisfying experience for guests, particularly due to its strategic location and excellent amenities. Situated conveniently near major New York City attractions and accessible via the nearby Plauderville Station, the hotel garners praise for its accessibility and services offered. Many guests admire the proximity to popular destinations such as the American Dream Mall and appreciate the serene setting despite occasional train noise.
The hotel's breakfast service gets mixed reviews, though many guests enjoyed the varied options and exceptional service from the staff, with the Sky restaurant providing an appealing dining environment. While some diners find the breakfast buffet lacking, the dinner offerings at the Sky View restaurant receive commendations, particularly for the delightful ambiance and high-quality food, complemented by warm hospitality.
The rooms receive positive feedback for their cleanliness and comfort, noted for being spacious and offering pleasant views at reasonable pricing. The recent remodeling has enhanced aesthetics, with well-organized and beautifully decorated rooms. Despite minor concerns regarding room amenities, guests generally find the accommodations satisfactory. The overall cleanliness of the hotel extends to public areas, with modern decor enhancing the stay.
The friendly and attentive staff play a significant role in crafting a welcoming atmosphere. Guests frequently praise their professionalism and helpfulness, contributing to a smooth and enjoyable experience. The hotel's comfortable beds receive particular commendation for their softness and quality linens, ensuring restful nights. While there are isolated inconveniences, the consensus is overwhelmingly positive regarding the comfort provided.
Overall, Crowne Plaza Saddle Brook by IHG delivers a pleasant and well-rounded experience for guests, thanks to its prime location, clean facilities, and excellent service, making it a preferred choice for travelers looking for convenience and comfort.
Categories
The hotel's breakfast service gets mixed reviews, though many guests enjoyed the varied options and exceptional service from the staff, with the Sky restaurant providing an appealing dining environment. While some diners find the breakfast buffet lacking, the dinner offerings at the Sky View restaurant receive commendations, particularly for the delightful ambiance and high-quality food, complemented by warm hospitality.
The rooms receive positive feedback for their cleanliness and comfort, noted for being spacious and offering pleasant views at reasonable pricing. The recent remodeling has enhanced aesthetics, with well-organized and beautifully decorated rooms. Despite minor concerns regarding room amenities, guests generally find the accommodations satisfactory. The overall cleanliness of the hotel extends to public areas, with modern decor enhancing the stay.
The friendly and attentive staff play a significant role in crafting a welcoming atmosphere. Guests frequently praise their professionalism and helpfulness, contributing to a smooth and enjoyable experience. The hotel's comfortable beds receive particular commendation for their softness and quality linens, ensuring restful nights. While there are isolated inconveniences, the consensus is overwhelmingly positive regarding the comfort provided.
Overall, Crowne Plaza Saddle Brook by IHG delivers a pleasant and well-rounded experience for guests, thanks to its prime location, clean facilities, and excellent service, making it a preferred choice for travelers looking for convenience and comfort.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Situated in a convenient spot, Crowne Plaza Saddle Brook by IHG is noted for its excellent accessibility to major activities in New York City and various local attractions. The hotel's proximity to Plauderville Station ensures that guests have easy transit options. Many found the location ideal for road trips and appreciated its closeness to popular destinations like the American Dream Mall. It's conveniently near highways, making it a preferred choice for those looking to explore the area or work nearby. Reviews often highlight the hotel's unique building design and comfortable accommodations, complemented by a serene setting that adds value to the overall experience, despite some disruptions from nearby train noise. The hotel’s friendly staff and quality furnishings contribute to a pleasant stay, cementing its status as a well-positioned option for visitors.
The breakfast experience at Crowne Plaza Saddle Brook by IHG receives mixed reviews from guests. The majority found the breakfast to be wonderful and delicious, often highlighting the exceptional service provided. Several reviews praise the quality of the food, along with the fast service that accompanies the breakfast choices. Guests appreciate the variety offered, often mentioning hot and cold dish options that exceed average expectations. The Sky restaurant is noted as a great evening venue, complementing the positive dining experiences.
However, not all experiences are favorable. Some guests were disappointed with the breakfast buffet, considering it mediocre and not worth the extra cost. Issues such as rubbery pancakes and cold potatoes have been reported, detracting from the overall satisfaction. Additionally, several guests mention their preference for an included buffet option, feeling it offers better visibility of available choices.
Despite varying opinions on breakfast quality, the staff's kindness and the comfort of the rooms are consistently praised across reviews, indicating that the overall hotel experience remains positive.
Located on the 12th floor, the Sky View restaurant at Crowne Plaza Saddle Brook offers an enticing dining experience. With its appealing ambiance, it serves as a perfect spot for an evening out, providing a delightful backdrop for dinner. Guests frequently commend the quality of the food, describing it as delicious and very good, which speaks to the attentive efforts of the restaurant's owners in supplying a satisfying meal. The restaurant service is equally impressive, often highlighted as top-notch, and adding to a pleasant dining experience. While some guests have had mixed experiences, many appreciate the friendly and warm hospitality extended by the staff, notably Eddie, who makes dining feel welcoming and enjoyable, especially for families.
Crowne Plaza Saddle Brook by IHG receives commendable feedback for its rooms, emphasizing cleanliness and comfort as standout features. Many guests appreciate the spaciousness and cozy environment, coupled with lovely decorations and pleasant views, including glimpses of NYC. The hotel's recent remodeling has elevated the aesthetics, providing very good value for money, topped off by excellent lighting and stocked amenities. The cleanliness of the rooms is frequently highlighted, with guests noting that rooms were well-organized and presented nicely.
Additionally, the friendly and helpful staff contributes positively to the hotel experience. While there are some logistical concerns, such as the absence of a microwave or small fridge in certain rooms, and isolated issues with the size of beds and rooms, the overall perception of the accommodations remains positive. Despite these minor setbacks, guests frequently found the rooms to be well within expectations, providing a satisfying stay at this conveniently located property.
Travelers visiting the Crowne Plaza Saddle Brook by IHG can look forward to a restful night's sleep, as the hotel is frequently praised for its exceptionally comfortable beds. Many guests highlight the beds' comfort, often describing them as very soft with a good supply of pillows. In addition to the comfort, the linens are noted to be of good quality. While there are a few mentions of minor inconveniences such as bed size or isolated discomfort, the overwhelming consensus points to a cozy and welcoming sleep experience. Coupled with clean rooms and friendly staff, the hotel ensures a pleasant stay for those seeking both comfort and convenience.
Crowne Plaza Saddle Brook by IHG generally receives favorable remarks for its cleanliness, which is a testament to the hotel's consistent maintenance standards. Guests frequently highlight the hotel's clean and modern appearance, complimenting the spotless hallways, lobby, and rooms. The comfort of the bedding combined with the well-kept environment contributes to a pleasant stay. The decor is appreciated as enhancing the overall appeal of the hotel, providing a comfortable and inviting atmosphere.
Additionally, the staff often receives praise for being friendly and helpful, adding to the positive experience at the hotel. While most guests find the hotel to be very clean and well-maintained, a few reviews mention concerns with room service and specific areas needing improvement. Nonetheless, the majority of guests acknowledge the comfort, cleanliness, and modern amenities provided by Crowne Plaza Saddle Brook, ensuring it remains a worthy choice for travelers seeking a clean and convenient accommodation.
At the Crowne Plaza Saddle Brook by IHG, the staff is repeatedly praised for their exceptional friendliness and helpfulness, creating a welcoming atmosphere for guests. Reviews frequently highlight the staff's professionalism, courtesy, and attentiveness, particularly noting the efficient and pleasant experiences during check-ins. The supportive and accommodating nature of the hotel team enhances guests' overall satisfaction, with many guests describing their interactions as among the best they've experienced. While there are mentions of isolated negative experiences with staff conduct, the predominant narrative reflects a team committed to making guests feel at ease. This dedication, paired with a focus on cleanliness, contributes to a positive impression of the hotel's service.
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Location
Breakfast
However, not all experiences are favorable. Some guests were disappointed with the breakfast buffet, considering it mediocre and not worth the extra cost. Issues such as rubbery pancakes and cold potatoes have been reported, detracting from the overall satisfaction. Additionally, several guests mention their preference for an included buffet option, feeling it offers better visibility of available choices.
Despite varying opinions on breakfast quality, the staff's kindness and the comfort of the rooms are consistently praised across reviews, indicating that the overall hotel experience remains positive.
Dinner
Rooms
Additionally, the friendly and helpful staff contributes positively to the hotel experience. While there are some logistical concerns, such as the absence of a microwave or small fridge in certain rooms, and isolated issues with the size of beds and rooms, the overall perception of the accommodations remains positive. Despite these minor setbacks, guests frequently found the rooms to be well within expectations, providing a satisfying stay at this conveniently located property.
Beds
Cleanliness
Additionally, the staff often receives praise for being friendly and helpful, adding to the positive experience at the hotel. While most guests find the hotel to be very clean and well-maintained, a few reviews mention concerns with room service and specific areas needing improvement. Nonetheless, the majority of guests acknowledge the comfort, cleanliness, and modern amenities provided by Crowne Plaza Saddle Brook, ensuring it remains a worthy choice for travelers seeking a clean and convenient accommodation.
Staff
Yes, Crowne Plaza Saddle Brook by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Crowne Plaza Saddle Brook by IHG.
No, Crowne Plaza Saddle Brook by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Saddle Brook by IHG.
Yes, Crowne Plaza Saddle Brook by IHG has a gym.
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