Crowne Plaza Englewood by IHG
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Summary of reviewsThe Crowne Plaza Englewood by IHG, generally receives positive feedback from guests, particularly for its strategic location, cleanliness, comfort and exceptional staff. Situated with convenient access to New York City and major attractions like Yankee Stadium and MetLife Stadium, the hotel provides a balance of tranquility and proximity to diverse dining options, making it an ideal choice for both leisure and business travelers seeking a safe and easily accessible environment with plentiful free parking.
Guests consistently praise the hotel’s rooms for their cleanliness, comfort and spaciousness. The beds are a standout feature, frequently described as very comfortable, contributing to excellent sleep quality. Rooms are well-equipped with amenities such as refrigerators and coffee makers, further enhancing the guest experience. Although the property could benefit from some updates, the daily maintenance and proactive housekeeping staff ensure a well-maintained environment.
The hotel staff receives accolades for their friendliness and professionalism, often going above and beyond to enhance guest experiences. Individual staff members such as Irving, Edgar, Daniel and Jalen receive special mentions for their excellent service. This positive staff interaction significantly contributes to the hotel's reputation for hospitality.
Breakfast at the hotel yields mixed reviews; while many guests enjoy the fresh and good quality offerings and commend the friendly service, some express dissatisfaction with the additional cost and limited selection. Similarly, the Wi-Fi experience is varied with some guests reporting excellent connectivity and others encountering issues.
The hotel's indoor pool is praised for its cleanliness and heated water, making it a pleasant amenity, particularly for families. However, occasional closures and shared access with the YMCA limit its availability.
Overall, the Crowne Plaza Englewood offers good value for money, especially for budget-conscious travelers. While certain amenities and the dated condition of some facilities garner criticism, the hotel’s cleanliness, comfort, exceptional staff service and strategic location near NYC attractions ensure a generally positive stay for guests.
Categories
Guests consistently praise the hotel’s rooms for their cleanliness, comfort and spaciousness. The beds are a standout feature, frequently described as very comfortable, contributing to excellent sleep quality. Rooms are well-equipped with amenities such as refrigerators and coffee makers, further enhancing the guest experience. Although the property could benefit from some updates, the daily maintenance and proactive housekeeping staff ensure a well-maintained environment.
The hotel staff receives accolades for their friendliness and professionalism, often going above and beyond to enhance guest experiences. Individual staff members such as Irving, Edgar, Daniel and Jalen receive special mentions for their excellent service. This positive staff interaction significantly contributes to the hotel's reputation for hospitality.
Breakfast at the hotel yields mixed reviews; while many guests enjoy the fresh and good quality offerings and commend the friendly service, some express dissatisfaction with the additional cost and limited selection. Similarly, the Wi-Fi experience is varied with some guests reporting excellent connectivity and others encountering issues.
The hotel's indoor pool is praised for its cleanliness and heated water, making it a pleasant amenity, particularly for families. However, occasional closures and shared access with the YMCA limit its availability.
Overall, the Crowne Plaza Englewood offers good value for money, especially for budget-conscious travelers. While certain amenities and the dated condition of some facilities garner criticism, the hotel’s cleanliness, comfort, exceptional staff service and strategic location near NYC attractions ensure a generally positive stay for guests.
Business Hotel
The hotel is equipped with meeting rooms and business facilities, suitable for hosting corporate events and accommodating business guests. It offers a blend of comfort and functionality for professional stays.
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Situated strategically, the Crowne Plaza Englewood by IHG, stands out for its exceptional location that caters to a variety of traveler needs. The hotel's proximity to key New York City attractions makes it an ideal choice for those planning a NYC trip, allowing for convenient access to Manhattan, Yankee Stadium and MetLife Stadium. With a geographical position that offers a 35 to 50-minute bus ride to NYC, guests find it easy to traverse between the tranquil suburban environment and the bustling cityscape.
Dining options abound near the hotel, adding to the convenience, while the property also boasts a quiet and comfortable setting ideal for relaxation. The location garners praise for offering both a sense of safety and ease of transit with plentiful free parking, making it accessible for visitors traveling by car. The hotel's setting near major venues such as the Bergen Performing Arts Center and the MetLife Stadium further adds to its appeal for event attendees.
In addition, nearby universities and a range of restaurants enhance the experience for various visitor purposes. Almost hidden within a quiet yet central part of the city, the hotel ensures that everything is reachable without the bustle of more congested areas. Whether guests are visiting for business or leisure, the Crowne Plaza Englewood impresses with its clean and spacious rooms and welcoming staff, making it a reliable choice for a comfortable stay.
Crowne Plaza Englewood by IHG, offers a mixed breakfast experience according to guest reviews. The breakfast is often praised for its quality with many guests describing it as fresh, good and even amazing. Service during breakfast also receives commendation with friendly staff enhancing the overall experience. The buffet, in particular, is noted for being a good value for money by some guests, providing a satisfying start to the day.
However, there are several aspects that detract from the overall breakfast experience at the hotel. Notably, breakfast is not routinely included in the stay, requiring an additional payment which some guests find high. This can be particularly frustrating for larger groups, as the complimentary breakfast often only covers two people per room. The buffet, while sometimes described as very good, is also criticized for being limited, repetitive and occasionally featuring cold or unappetizing food options. Timing issues, such as the restaurant closing early, add to the inconvenience for some guests.
Despite these mixed reviews, many guests still opt to have breakfast at the hotel, indicating that its positive aspects potentially outweigh the negatives for some visitors. Staff friendliness and certain high points in the menu contribute to several guests having a positive start to their day at Crowne Plaza Englewood.
Crowne Plaza Englewood by IHG, offers rooms that are consistently praised for their comfort and cleanliness. Guests frequently highlight the particularly comfortable beds and the overall spaciousness of the rooms, which often feature large windows that allow ample natural light. The rooms come well-equipped with essential amenities such as a refrigerator and coffee maker, contributing to a convenient and pleasant stay.
However, several reviews note that the property could benefit from updates, as some elements appear dated. While the rooms are generally very clean, there have been occasional reports of minor maintenance issues, such as clogged bathroom drains and the need for better pest control. Despite these shortcomings, the rooms are described as cozy and well-maintained on a day-to-day basis.
The hotel staff receives accolades for their friendliness and helpfulness, which enhances the overall experience. Though some facilities and the restaurant remain closed due to ongoing restrictions, guests appreciate the option of a food truck on the property.
Situated close to Palisade Avenue, the hotel's location is convenient for dining and shopping, making it a practical choice for both leisure and business travelers. Although the property is not the newest and could use some modernization, it maintains a good standard of cleanliness and comfort, offering a good value for the price.
Travelers staying at the Crowne Plaza Englewood by IHG, frequently highlight the comfort of the beds as a standout feature of their stay. Numerous guests describe the beds as comfortable, super comfy and very comfortable, emphasizing the excellent quality of sleep they experienced. Guests also appreciated the spaciousness of the rooms and the overall cleanliness, which contributed to a restful environment. Several reviews mention that the hotel provides some of the best pillows experienced in a long time, adding to the overall comfort. Although there are a few remarks about noise from the beds and a hard mattress, the majority of reviews are overwhelmingly positive, praising the comfortable and high-quality bedding.
The Crowne Plaza Englewood by IHG, receives substantial praise for its exceptional cleanliness and comfort. Guests frequently mention that the rooms are very clean and comfortable, complemented by friendly and proactive staff. The cleanliness is consistently highlighted, reflecting a well-maintained property, both in the individual rooms and communal areas.
Visitors find the hotel a great option close to Manhattan, appreciating the convenient location. Daily room cleaning, professional housekeeping staff and efficient check-in and check-out services contribute to positive experiences. The hotel is noted for having a pleasant, quiet atmosphere with particularly comfortable beds.
However, there are occasional criticisms regarding specific issues such as a strong chlorine smell in the pool area and instances where room cleanliness fell short of expectations, including dirty carpets and cobwebs. Despite these occasional lapses, the general consensus underscores that the hotel's overall cleanliness and friendly service make it a commendable choice for travelers.
The staff at Crowne Plaza Englewood by IHG, receive high praise from guests, who frequently highlight their friendliness, professionalism and exceptional customer service. Many guests appreciated the warm welcome and consistently kind and accommodating behavior of the staff, from the front desk to the housekeeping team. Specific mentions of individuals such as Irving, Edgar, Daniel and Jalen underline personal experiences of professional and attentive service. Despite a few negative remarks regarding staff attitude and responsiveness, the overall impression is one of a dedicated team committed to making guests' stays more enjoyable and comfortable. The staff’s ability to be welcoming, helpful and reliable seems to be a significant factor in the positive experiences of visitors, contributing to the hotel’s reputation for excellent hospitality.
The Wi-Fi experience at the Crowne Plaza Englewood by IHG, presents a mix of reviews. Some guests reported an excellent Wi-Fi connection, making it easy to stay connected and productive during their stay. However, others encountered issues such as the Wi-Fi not working at all or certain devices being unable to log in. While the wireless network speed was noted as insufficient by some, the hotel staff was commended for their assistance in helping guests get connected.
The Crowne Plaza Englewood by IHG, receives praise for its attractive indoor pool area, noted for its cleanliness and heated water, making it perfect for families and a cozy retreat during rainy days. The pool, along with a gym, offers guests a pleasant amenity for relaxation and fitness activities. However, some guests have been disappointed by the pool's closure, either for COVID-19 safety measures or because it was being used for swimming lessons, which limits accessibility for general use. Nonetheless, when available, the pool contributes positively to the overall experience of staying at this conveniently located hotel.
The Crowne Plaza Englewood by IHG, offers reasonable room rates and value for money, making it a good choice for budget-conscious travelers. The nicely designed rooms contribute positively to the overall stay. Guests have also acknowledged the good service provided at the hotel. However, some expressed concerns regarding the hotel's outdated condition and questioned its four-star rating, particularly noting that the bathrooms did not meet four-star standards. The pricing was seen as high given the condition of the building with suggestions that the hotel review its advertising to better reflect reality.
The Crowne Plaza Englewood by IHG, offers a good price/performance ratio, making it a viable option for business travelers seeking cost-effective accommodations. Its favorable location is particularly convenient for those requiring access to both New Jersey and New York City. However, potential visitors should be aware that certain amenities may not meet expectations. Restaurants and room service options are limited due to staff shortages and the business center is currently unavailable. Additionally, transportation might be necessary for evening meals as nearby choices are limited. Despite these drawbacks, the overall location and accessibility make it a decent choice for business purposes.
The indoor pool at Crowne Plaza Englewood by IHG, receives mixed reviews from guests, though many highlight positive experiences. Visitors frequently describe the pool as pleasant and enjoyable with some even calling it awesome. The pool is especially noted as a plus for families with kids, offering a fun and convenient swimming option. Despite some limitations, such as the pool's smaller size and shared access with the YMCA, guests still appreciate its proximity to NYC and the value it adds to their stay.
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Location
Dining options abound near the hotel, adding to the convenience, while the property also boasts a quiet and comfortable setting ideal for relaxation. The location garners praise for offering both a sense of safety and ease of transit with plentiful free parking, making it accessible for visitors traveling by car. The hotel's setting near major venues such as the Bergen Performing Arts Center and the MetLife Stadium further adds to its appeal for event attendees.
In addition, nearby universities and a range of restaurants enhance the experience for various visitor purposes. Almost hidden within a quiet yet central part of the city, the hotel ensures that everything is reachable without the bustle of more congested areas. Whether guests are visiting for business or leisure, the Crowne Plaza Englewood impresses with its clean and spacious rooms and welcoming staff, making it a reliable choice for a comfortable stay.
Breakfast
However, there are several aspects that detract from the overall breakfast experience at the hotel. Notably, breakfast is not routinely included in the stay, requiring an additional payment which some guests find high. This can be particularly frustrating for larger groups, as the complimentary breakfast often only covers two people per room. The buffet, while sometimes described as very good, is also criticized for being limited, repetitive and occasionally featuring cold or unappetizing food options. Timing issues, such as the restaurant closing early, add to the inconvenience for some guests.
Despite these mixed reviews, many guests still opt to have breakfast at the hotel, indicating that its positive aspects potentially outweigh the negatives for some visitors. Staff friendliness and certain high points in the menu contribute to several guests having a positive start to their day at Crowne Plaza Englewood.
Rooms
However, several reviews note that the property could benefit from updates, as some elements appear dated. While the rooms are generally very clean, there have been occasional reports of minor maintenance issues, such as clogged bathroom drains and the need for better pest control. Despite these shortcomings, the rooms are described as cozy and well-maintained on a day-to-day basis.
The hotel staff receives accolades for their friendliness and helpfulness, which enhances the overall experience. Though some facilities and the restaurant remain closed due to ongoing restrictions, guests appreciate the option of a food truck on the property.
Situated close to Palisade Avenue, the hotel's location is convenient for dining and shopping, making it a practical choice for both leisure and business travelers. Although the property is not the newest and could use some modernization, it maintains a good standard of cleanliness and comfort, offering a good value for the price.
Beds
Cleanliness
Visitors find the hotel a great option close to Manhattan, appreciating the convenient location. Daily room cleaning, professional housekeeping staff and efficient check-in and check-out services contribute to positive experiences. The hotel is noted for having a pleasant, quiet atmosphere with particularly comfortable beds.
However, there are occasional criticisms regarding specific issues such as a strong chlorine smell in the pool area and instances where room cleanliness fell short of expectations, including dirty carpets and cobwebs. Despite these occasional lapses, the general consensus underscores that the hotel's overall cleanliness and friendly service make it a commendable choice for travelers.
Staff
Wi-Fi
Pool
4 Star
Business
Indoor Pool
Yes, Crowne Plaza Englewood by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Crowne Plaza Englewood by IHG.
Yes, Crowne Plaza Englewood by IHG welcomes dogs.
No, parking facilities aren't available at Crowne Plaza Englewood by IHG.
No, Crowne Plaza Englewood by IHG doesn't have a gym.
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