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Macdonald Kilhey Court Hotel & Spa

Wigan , Chorley Road, Standish (Show on Map)

6.8

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Macdonald Kilhey Court Hotel & Spa is a lovely hotel set in stunning grounds around a lake with good access to the M6 motorway and plenty of parking available. While guests had mixed opinions on the breakfast and dinner experiences, the staff always go above and beyond to assist their guests. The hotel's spa is a standout feature with well-presented and clean facilities. Families are welcomed and accommodated well with family rooms available and pets allowed. The bed comfort is generally satisfactory and the historic Victorian manor house creates a unique atmosphere that guests appreciate. Overall, the Macdonald Kilhey Court Hotel & Spa offers a pleasant and relaxing stay with many positive aspects.
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Hotel with Spa

Escape to the tranquility of Macdonald Kilhey Court Hotel & Spa, nestled within serene gardens. Indulge in a range of bespoke ELEMIS treatments that cater to your specific skincare needs, from a luxurious deep tissue massage to a refreshing facial. Unwind completely with a manicure, pedicure or one of the many other indulgent beauty treatments on offer. Allow the hot stones of the Hot Stone Massage to hydrate your skin and restore your muscles, or experience the complete tension release of the Best Foot Forward treatment. Pamper yourself with the Body Nectar Nourish Wrap, and enjoy a soothing scalp massage while the aromatic oils work their hydrating magic. Mothers-to-be can indulge in the Peaceful Pregnancy Face and Body Experience, a specialist nurturing treatment performed on a comfortable bed of pillows. Men can refresh, rebalance and relax with the Men Freestyle Deep Tissue Massage. The Macdonald Signature Treatment includes a grounding massage followed by a nutrient-rich facial, promoting optimum skin health and a deep sense of wellness. The spa also offers a range of facials, nail treatments, beauty treatments, and eye lash and eyebrow services. Come and find your oasis of calm at Macdonald Kilhey Court Hotel & Spa.

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel near Golf Courses

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Classic Double Room This room features an en-suite bathroom with free toiletries, tea and coffee making facilities, flat-screen TV and free WiFi.

Classic Twin Room This room features an en-suite bathroom with free toiletries, tea and coffee making facilities, flat-screen TV and free WiFi.

Classic Family Room This elegant room features an en-suite bathroom with free toiletries, tea and coffee making facilities, flat-screen TV and free WiFi.

Executive Twin or Double Room This double room features a TV and seating area. It features either a king-size bed or 2 large single beds. Many rooms feature garden views if requested. Additional amenities include a Clipper tea selection. The en-suite facilities include complimentary Elemis toiletries, bathrobes and slippers, and a walk-in shower.

Deluxe Junior Suite The junior suites feature a king-sized bed, a small seating area, a bathroom including a whirlpool bath, tea and coffee making facilities, TV, Nespresso machine and enhanced amenities, including upgraded Elemis toiletries.

Feature Suite This feature suite offers an en-suite bathroom with walk-in shower, with free toiletries, tea and coffee making facilities, flat-screen TV and free WiFi.

Deluxe Double Room This double room provides a safe deposit box and a TV. The unit offers 1 bed.

Standard Family Room This double room features a safe deposit box and a TV. The unit has 1 bed.

About Macdonald Kilhey Court Hotel & Spa

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Guest Reviews

6.8

Rated

Location

The Macdonald Kilhey Court Hotel & Spa is a beautiful hotel situated in a stunning location. Guests have described the hotel's location as lovely, good, excellent, beautiful and great. The hotel is located in lovely countryside with nice views and it is set in stunning grounds around a lake. The location is convenient for the M6 and M61 motorways, which makes it ideally located for guests who need to be close to where they are going. The surroundings are tranquil with beautiful grounds, making it an ideal location for a peaceful and relaxing break. The hotel is a beautiful building set in nice grounds and it is just off the M6 motorway, so it's easy to find. There is plenty of parking available and the location is relatively quiet, which guests have appreciated. The hotel is also suitable for dogs with guests commenting on the location, main building and grounds being ideal for taking their furry companion for a walk. The swimming pool and breakfast are also located in a great spot, as guests have mentioned. Overall, the Macdonald Kilhey Court Hotel & Spa is located in a lovely area with good access to the M6 motorway and plenty of parking available.

Breakfast

Guest reviews of the breakfast at Macdonald Kilhey Court Hotel & Spa are mixed. Some guests found it to be bland, poor or appalling, while others described it as tasty, lovely and delicious. There were both continental and full breakfast options available with some guests finding the continental buffet to be lacking compared to other hotels. However, many guests appreciated the variety and choice available. Some noted that hot food could have been better cooked and there were a few complaints about items being cold or stale. The child-friendly atmosphere was appreciated by some guests, but others felt the breakfast was not worth the high price, lacked quality and needed improvement. Some guests also pointed out that labels were needed on the hot food and table service would be preferable over the buffet style. Overall, the breakfast experience seemed to depend on the preferences of the individual guest.

Dinner

The dinner experience at Macdonald Kilhey Court Hotel & Spa had mixed reviews. While some guests found the food to be tasty and lovely, others were disappointed with the quality and limited menu. Service at dinner was described as terrible by some guests, citing the need for more staff to cater to larger groups. The prices of both food and drinks were reported as expensive with some finding the prices to be extortionate. However, there were positive reviews for the Laureate restaurant and the very good dinner served there. Some guests had issues with the quality of the food with a few finding their meals inedible or spoiled. Additionally, breakfast was criticized for being poor value for money. Overall, the quality of the dinner experience was mixed and could benefit from improvements in food and service quality, as well as a wider variety of menu options.

Rooms

The Macdonald Kilhey Court Hotel & Spa has a range of rooms, some of which are modern and well-equipped while others are in need of an update. Guests can enjoy comfortable beds, nice showers and spacious rooms, but some rooms are small, cold or musty. Some guests noted that their rooms were outdated or in disrepair with peeling paint or dirty walls, but others commented on the charm and character of their suites. Some rooms looked out onto the staff area or had a view of the hotel's bins and some guests found the walls to be paper-thin. Despite some issues, many guests found their rooms clean, comfortable and well-presented and some enjoyed the super-king beds or feature rooms. The hotel itself is a mix of old and new buildings with lovely bar and dining areas and some guests were happy with the location and good value for money. Overall, the Macdonald Kilhey Court Hotel & Spa offers a variety of room options and guests should do their research to find the best fit for their needs.

Beds

In terms of bedding, the Macdonald Kilhey Court Hotel & Spa seems to have mixed reviews. While some guests found the beds to be uncomfortable or stained, there were plenty of positive comments about the comfort and size of the beds. Several guests noted that their beds were large and comfortable with some describing the super king-bed as "huge." Though there were a few complaints about beds sinking or sagging in the middle, most guests seemed to be satisfied with the comfort level of their beds. Overall, while there may be some inconsistencies, the majority of guests appear to have enjoyed their slumber at Macdonald Kilhey Court Hotel & Spa.

Cleanliness

Guests have had mixed experiences with the cleanliness of the Macdonald Kilhey Court Hotel & Spa. While some found the rooms to be clean and equipped with everything they needed, others encountered dirty marks on the walls, mold around the bath/shower and even dirty knickers in the drawers. The swimming pool and spa facilities received mixed reviews with some describing them as very clean and well kept and others finding them to be dirty with litter on the floor and hair everywhere. Some guests had issues with cleanliness in their rooms, such as dirty sheets or items missing, while others had no complaints and found their rooms to be clean and comfortable. Overall, while some areas of the hotel seem to need attention to cleanliness, many guests were pleased with the efforts of the housekeeping staff.

Staff

Macdonald Kilhey Court Hotel & Spa is a lovely hotel with a helpful and friendly staff. From reception to the restaurant and bar, staff always go above and beyond to assist their guests. The breakfast manager is exceptional and the reception team is amazing. Although there were some issues with staff shortages and under-staffing, the hardworking team still manage to be polite and multi-task. However, there were few complaints about unfriendly staff and long waiting times on occasion. Nevertheless, the housekeeping team is lovely and the staff in the spa side and reception provided very nice service. Guests also appreciated the kind and helpful breakfast waitresses and the night porter was amazing. Overall, the staff at Macdonald Kilhey Court Hotel & Spa strive to provide excellent customer service to ensure a pleasant stay.

Spa

The Macdonald Kilhey Court Hotel & Spa boasts an excellent spa, which many guests find to be a lovely feature of the hotel. The pool, sauna, steam room and jacuzzi are all well-presented and clean, providing a delightful bonus for guests who wish to relax using spa facilities. Although some guests report that the pool can be cold, the overall spa experience is very good with many positive comments on the facilities and treatments. Some have noted that the spa area is slightly smaller than they had anticipated, but this does not detract from the enjoyment of the experience. While there have been a few negative comments about the spa – such as missing dressing gowns and limited facilities – these are far outweighed by the positive feedback. Overall, guests seem to love the opportunity to visit the spa during their stay and appreciate the inclusive use of the gym facilities.

Pool

The pool at Macdonald Kilhey Court Hotel & Spa is a great amenity for guests to enjoy during their stay. The pool is heated and relatively clean, though some guests mention there were hairs on the pool side. Some guests found the pool to be on the smaller side, making it crowded at times. However, kids enjoyed it and guests spent lots of time in the pool. The spa pool was reported to be freezing, but overall guests had free access to the swimming pool. The sauna, steam room and pool area could use some attention regarding cleanliness. Additionally, some guests mentioned that the jacuzzi was often hogged by other guests. Despite a few negative comments, many guests found the pool to be a great feature of their stay, along with the location and breakfast.

Family

Looking for a family-friendly hotel? Look no further than Macdonald Kilhey Court Hotel & Spa! Guests rave about the hotel's welcoming attitude towards children and even pets. Families can enjoy their meals together, as the staff is accommodating for larger groups with young children. Family rooms are also available, ensuring everyone stays comfortable. For those with furry friends, there are plenty of great walks nearby and guests appreciate having access to fire escapes for easy pet access. While breakfast seating for bigger families may be limited, the overall experience is highly recommended by guests and perfect for a one-night stopover to visit loved ones. Don't hesitate to bring your family and dog to Macdonald Kilhey Court Hotel & Spa for a warm welcome and enjoyable stay.

Rooms with Jacuzzi / Hot-Tub

The Macdonald Kilhey Court Hotel & Spa offers guests the perfect opportunity to unwind with luxurious spa facilities including a swimming pool, sauna and steam room and even a jacuzzi in some rooms. Guests rave about the cleanliness of the jacuzzi and hot tub with some even enjoying a quick dip. While some guests were unable to use their jacuzzi due to maintenance issues or large groups using them, others found great relaxation and value in their whirlpool tubs. However, one guest did mention a slight disappointment with the temperature of their jacuzzi water. Overall, guests appreciate the added bonus of the spa amenities and enjoy relaxing in the jacuzzi and hot tub during their stay.

Historic

The Macdonald Kilhey Court Hotel & Spa is a beautiful Victorian manor house set amidst the picturesque English Northern countryside. Its classic and historic decor instantly envelopes you in a feeling of rest and relaxation. The old traditional style of the hotel, its lovely grounds and the beautiful period property all create a unique ambience. The building itself is a gorgeous piece of history and many guests are proud of its past. Some guests learned that their family members had connections with the last private owner of the house and even discovered that a famous painting from the hotel's extensive collection now resides in the National Railway Museum. Overall, the Macdonald Kilhey Court Hotel & Spa is a wonderful place to stay with its rich heritage and beautiful surroundings.

Yes, Macdonald Kilhey Court Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Macdonald Kilhey Court Hotel & Spa.

Yes, Macdonald Kilhey Court Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Macdonald Kilhey Court Hotel & Spa.

Yes, Macdonald Kilhey Court Hotel & Spa has a gym.

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