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Summary of reviewsHotel Bosque de Reñaca provides an exceptional blend of city convenience and natural tranquility, praised for its peaceful retreat hidden amidst lush greenery. The serene forest setting, well-maintained gardens and proximity to key attractions make it an ideal place for nature lovers and those seeking relaxation, despite being a bit distant from the beach.
Guests often highlight the well-regarded breakfast for its variety, quality and accommodating options, despite occasional complaints about restocking and organization. The dinner experience is mixed; the food is frequently praised for taste and variety, though criticisms arise concerning the limited menu, high prices and inconsistent service.
Rooms are commended for being clean, spacious and comfortable with cozy infrastructure and beautiful surroundings enhancing the stay. However, there are noted maintenance issues, outdated amenities and occasional cleanliness lapses that need attention.
The cleanliness of the hotel elicits mixed feedback. While many rooms and areas are found to be very clean and well-maintained, problems such as dirty carpets and walls in common areas and specific rooms detract from the overall experience.
The staff at Hotel Bosque de Reñaca are a significant highlight, frequently praised for their friendliness, attentiveness and exceptional service, contributing to a welcoming and pleasant atmosphere.
WiFi experiences are varied; some guests report stable and satisfactory connectivity, while others face issues with speed and stability.
The hotel's spa is a standout feature, highly praised for its well-maintained facilities, variety of services and excellent staff, although reservations are recommended due to high demand.
Parking facilities receive mixed reviews. While some appreciate the availability of parking and free options, others find the parking area small and stressful to navigate, suggesting a need for improvement.
As a family-friendly hotel, it offers diverse activities and amenities for children, garnering positive remarks for creating a safe and engaging environment for families, despite minor concerns about rule enforcement and noise.
Lastly, opinions on the beds vary. Many guests find them comfortable with clean, soft linens, while some note issues with firmness and bed composition. Overall, most visitors report a satisfactory sleeping experience.
In summary, Hotel Bosque de Reñaca is favored for its serene location, excellent staff and comfortable amenities with room for improvement in maintenance, dining service and certain facilities. Show more
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Hotel with Spa
This hotel features a spa that has garnered significant praise from its guests, creating a notable impression with its well-maintained and beautiful facilities. The spa services, including a variety of massages and a water circuit, are frequently highlighted as exceptional and highly recommended. Many visitors rave about the excellent pool temperature and the pleasant ambiance with heated pools adding to the overall sense of relaxation.
Family Friendly Hotel
This hotel offers a pleasant family-friendly environment with a host of activities designed for children. Guests remark on the diverse child recreation options and family-oriented amenities, making it an ideal choice for family travel. Families find the hotel peaceful and beautiful with plenty of green areas suitable for exploring and tailored family services that ensure child safety.
Dog Friendly Hotel
This hotel is tagged as pet-friendly and is situated in a quieter area, which can be ideal for guests seeking a peaceful environment for their pets. The natural surroundings may offer opportunities for walks and outdoor activities.
Romantic Hotel
The hotel offers bright accommodations overlooking the scenic Reñaca forest. Guests will find a spa, where relaxing sessions and therapies can be arranged at an extra fee. The spacious rooms have large French windows and plenty of natural light.
Hotel with Swimming Pool
This hotel provides a serene environment with pool facilities. It offers comfortable accommodations and a relaxing atmosphere, ideal for a restful stay.
Heated Pool Outdoor Pool
Hotel with Parking
This hotel in Reñaca offers parking and a serene environment. It is suitable for guests looking for a quieter location.
4-Star Hotel
Hotel Bosque de Reñaca offers excellent facilities and is situated in beautiful and calm surroundings. Guests find it ideal and suitable for a relaxing stay, providing good value for a four-star hotel experience.
Hotel with Outdoor Pool
The hotel provides an outdoor swimming pool that is heated during the summer season. The pool is set overlooking the scenic Reñaca forest.
Hotel with Heated Pool
Located in Reñaca, this hotel includes a heated pool among its amenities. It is known for its tranquil setting and comfortable accommodations, making it a relaxing choice.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Room Types
Junior SuiteThis large 45 square meter room is equipped with a desk, a small sofa, a flat-screen TV, WiFi access, a safety deposit box, free toiletries. It has a wardrobe also.
Superior Double RoomThis double room features a private bathroom, a seating area, a flat-screen TV with cable channels and heating.
Superior Double Room with Massage Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as mountain views.
Standard Double RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.
Deluxe Junior SuiteFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this suite also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 2 beds.
Superior Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as pool views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Hotel Bosque de Reñaca offers an exceptional blend of city convenience and natural tranquility, hidden amidst lush greenery. Its location is praised for providing a peaceful retreat, ideal for rest and relaxation, away from the urban chaos yet closely connected to key attractions by car. The serene forest setting immerses guests in beautiful landscapes and abundant nature, making it perfect for nature lovers and those seeking to escape and disconnect. While it's a bit distant from the beach, requiring a 10 to 25-minute walk or a short drive, the tranquil forest environment more than makes up for it. Guests appreciate the well-maintained green areas, gardens and the general sense of calm. The hotel's surroundings, views and proximity to green spaces make it a favored spot for those looking to enjoy both natural beauty and accessibility to city amenities.
Breakfast
Hotel Bosque de Reñaca offers guests a generally well-regarded breakfast experience characterized by its variety and quality. Guests often praise the breakfast as very complete, delicious and varied with some highlighting specific dietary accommodations such as gluten-free options. The buffet style is particularly noted for meeting diverse preferences and the food quality often exceeds expectations. Moreover, the breakfast is complemented by a pleasant ambiance and attentive service from the staff.
However, some reviews indicate areas for improvement. Issues such as slow restocking, bad coffee, long wait times for seating and occasional poor organization during breakfast service have been mentioned. Despite this, many guests find the overall breakfast experience fulfilling, often describing it as delicious with an abundance of options. The blend of a hearty meal with a warm environment makes the breakfast at Hotel Bosque de Reñaca a notable part of the stay for many visitors.
Dinner
Dinner at Hotel Bosque de Reñaca offers a mixed experience, combining elements of delicious cuisine and areas needing improvement. Guests frequently praise the food for its tasty and varied options, often describing it as delicious and exquisite. The restaurant's ambiance is tranquil and the staff, particularly Don Fernando, are noted for their attentive service.
However, many reviewers express disappointment with the limited menu options and high prices, which they feel are not justified by the quality provided. Some dishes have been criticized for being basic with portions on the smaller side. There are also mentions of an inconsistent quality of food, especially when fewer guests are present and dishes occasionally arrive either cold or overly sauced.
Service can be a hit or miss; while the staff's attentiveness is generally appreciated, long wait times and early restaurant closures have been points of frustration for some guests. Additionally, the buffet dinner, although sometimes praised for its good service, often fails to meet expectations due to lack of variety.
Though the restaurant proudly maintains clean and well-kept facilities, guests suggest extending dining hours during peak seasons and hiring more experienced cooking staff to meet the high standards expected for the prices charged. Enhancements in food variety and consistency could significantly elevate the dining experience at this otherwise charming hotel.
Rooms
Hotel Bosque de Reñaca offers a mixed experience with its rooms, featuring both highlights and areas in need of improvement. On the positive side, the rooms are generally described as clean, spacious and comfortable. Guests appreciated the cozy infrastructure and well-heated spaces with good quality sheets and towels contributing to the overall comfort. The hotel also boasts large beds and convenient amenities like coffee and tea in the rooms. Many reviews highlight the pleasant view from the rooms, adding to their charm.
Several guests enjoyed modern and tastefully decorated rooms, particularly noting the comfort and tranquility provided. The environment surrounding the hotel was especially praised for its beauty and serene atmosphere, complementing the spacious and clean rooms. Additionally, the breakfast received positive remarks for its deliciousness, enhancing the overall guest experience.
However, there is a consensus among guests about the need for maintenance and updates. The bathrooms were often cited as outdated with tight spaces and issues like low water pressure and showerhead problems. Some rooms had old furniture and decor and the television sets were frequently mentioned as being outdated or not functioning properly. Soundproofing is another concern with noise from hallways and outside being noticeable.
Guests also reported issues such as uncomfortable beds, small bathroom trash cans and poor nighttime lighting. The heating system in some rooms did not work properly, causing discomfort. Cleanliness was inconsistent with instances of dusty and dirty floors, stained sheets and old carpets. Maintenance issues like broken furniture, rusty bathtubs and malfunctioning curtains were commonly mentioned.
Overall, while Hotel Bosque de Reñaca offers many comfortable and spacious rooms with lovely surroundings, it could benefit from addressing maintenance issues and updating its facilities to enhance the guest experience.
Beds
Hotel Bosque de Reñaca receives mixed reviews regarding the beds with many guests highlighting the comfort and quality of their sleep. Numerous comments praise the beds as comfortable with some even calling them super comfortable, complemented by soft and clean sheets. The presence of king-sized and large beds is often noted, contributing to a positive sleeping experience for many.
However, there are a few criticisms, primarily concerning the firmness of the mattresses and the occasional issue of beds being comprised of two smaller mattresses pushed together, which some guests found less than ideal. Despite these occasional drawbacks, many guests appreciated the clean, soft linens and the generous supply of extra pillows and blankets. Although some found certain beds to be too hard or even squeaky, the overall sentiment suggests that most visitors enjoyed a satisfactory and restful night. The hotel’s efforts to provide clean and well-maintained bedding did not go unnoticed, adding to the guests' comfort.
Cleanliness
Hotel Bosque de Reñaca has a mixed reputation when it comes to cleanliness. Many guests appreciated the very clean and well-maintained facilities, describing the hotel as very nice and clean with comfortable rooms and good quality. The rooms, in particular, were often found to be clean and well-kept with clean bedspreads, towels, linens and windows regularly maintained by professional staff.
Guests highlighted the impeccable cleanliness of some rooms, the cleanliness of beds and praised the spotless and tidy environment. The presence of clean spaces, clean halls and clean storage areas was noted positively, contributing to an overall sense of being well-maintained.
However, the hotel has faced criticism regarding its common areas and some specific rooms. Numerous reviews mentioned that the cleanliness of common areas was terrible, noting issues such as dirty carpets, walls and towels. Some guests complained about the cleanliness of bathrooms and the presence of dirt and stains in rooms. Issues such as dirty curtains, old and dirty carpets and dirty bathtubs were also reported, along with noted deficiencies in cleaning frequency and thoroughness. Some guests even encountered specific problems like another person's underwear in the closet and missing showerheads.
In terms of ambiance, the facilities were often described as beautiful and the place itself as clean and comfortable. However, there were instances where rooms were described as old and neglected with outdated decor and poor finishing. Despite these negative experiences, other guests appreciated the hotel's efforts to keep the environment tidy and comfortable and the good treatment at the restaurant.
Overall, while some guests enjoyed a consistently clean and pleasant stay, others felt that the hotel could improve its cleanliness efforts considerably, especially in certain areas and rooms.
Staff
Hotel Bosque de Reñaca boasts an overwhelmingly positive reputation for its exceptional staff, who are frequently highlighted for their friendliness, kindness and attentiveness. Most reviews emphasize the superb service provided by the personnel across various areas of the hotel, including the restaurant, reception and general facilities. Guests are particularly appreciative of the staff's cordial and helpful attitudes, which contribute to a pleasant and welcoming atmosphere.
Although there are occasional mentions of specific areas for improvement, such as better training for the reception team and improved service at breakfast, these instances are outliers compared to the consistent praise for the hotel's team. Staff members are noted for their willingness to go the extra mile to ensure guests' satisfaction and comfort, providing proactive and efficient assistance whenever needed.
Overall, the consistent friendliness and high-level service quality of the Hotel Bosque de Reñaca staff leave a lasting positive impression on guests, making their stay enjoyable and memorable.
Wi-Fi
The WiFi at Hotel Bosque de Reñaca has received mixed reviews from guests with some highlighting areas for improvement. While free WiFi is available, several guests noted that the internet speed needs enhancement and described the connection as unstable, particularly in the rooms and lobby. Disconnections and weak signals were common issues mentioned. On the positive side, there were guests who found the WiFi to work very well and experienced no issues with connectivity. Additionally, some appreciated that the WiFi worked normally despite the reported difficulties in certain areas. Overall, while the free WiFi is a valued amenity, the hotel could benefit from addressing the connectivity issues to ensure a more consistent online experience for all guests.
Spa
Hotel Bosque de Reñaca features a spa that has garnered significant praise from its guests, creating a notable impression with its well-maintained and beautiful facilities. The spa services, including a variety of massages and a water circuit, are frequently highlighted as exceptional and highly recommended. Many visitors rave about the excellent pool temperature and the pleasant ambiance with heated pools adding to the overall sense of relaxation. The spa staff receives commendations for their friendliness, efficiency and attentiveness, ensuring a memorable experience.
Despite its popularity, potential visitors should be mindful to make reservations in advance, as availability can be limited. Although there were mentions of the need for additional attention in some areas and suggestions for expanded offerings, the overarching sentiment remains overwhelmingly positive. Guests especially appreciate the spa for its variety of services, including the marvelous massages and the excellent water circuit, ultimately making it a standout feature of Hotel Bosque de Reñaca.
Parking
Hotel Bosque de Reñaca offers guests a mixed experience when it comes to parking. Positively, there are some reports of comfortable parking and ample parking available. Guests also appreciate the free parking option. For those who arrive by car, parking might not pose significant problems and they could find a spot without too much trouble. However, many guests have noted that the parking lot and vehicular access could benefit from improvements. The general sentiment mentions few parking spaces available, leading to instances of no parking available at all. Some guests reported the parking lot as being very small and narrow, making it somewhat stressful to park. There are mentions of guests having to wait for an extended period or relying on luck to find a spot. Overall, extending and improving the parking facilities would address the concerns of many visitors, ensuring a more seamless experience.
Family
Hotel Bosque de Reñaca offers a pleasant family-friendly environment with a host of activities designed for children. Guests remark on the diverse child recreation options and family-oriented amenities, making it an ideal choice for family travel. Families find the hotel peaceful and beautiful with plenty of green areas suitable for exploring and tailored family services that ensure child safety.
The hotel features well-maintained child-friendly spaces, including clean and organized play areas. Activities for kids are generally well-received, contributing to the overall family-friendly atmosphere. Despite occasional noise from children in the hallways and pool area, the hotel remains a favorable destination for those traveling with young ones.
However, there are some concerns about the enforcement of strict rules and a perceived lack of activities for kids. Nonetheless, the hotel's commitment to providing a family-centered experience stands out, making it a good choice for families seeking both relaxation and entertainment. The calm environment and excellent breakfast service also add to the appeal, promising an enjoyable stay for family groups.
4 Star
Hotel Bosque de Reñaca offers excellent facilities and is situated in beautiful and calm surroundings. Guests find it ideal and suitable for a relaxing stay, providing good value for a four-star hotel experience. The accommodations are very good and meet the expected amenities for a four-star establishment. Although some feel it leans closer to a three-star rating, the standard service and facilities align with typical four-star hotels. The overall experience is good with the hotel receiving numerous recommendations from guests. Personalized treatment and comfort are acclaimed, though some services are noted as outdated and the spa facilities less impressive compared to other places. While there is generally a positive sentiment, the hotel does show room for improvement in certain areas.
Business
Hotel Bosque de Reñaca stands out as an excellent choice for business travelers, offering a variety of business-friendly services and facilities. The hotel provides reliable WiFi conducive to getting work done efficiently. Meeting room and conference room facilities are available, making it a suitable venue for corporate events and business stays. The hotel's quiet location and overall atmosphere are appreciated by business guests who require a peaceful environment for their activities. Despite a few instances where services weren't timely, the hotel remains a noteworthy option for professional needs and events, accommodating both business people and tourists.
Accessible
Hotel Bosque de Reñaca offers various mobile-friendly facilities and accessible room options. The hotel is easily reachable from the highway, which adds to its general accessibility. Guests appreciated the spacious rooms that allow for easy movement and the availability of accessible rooms and spa services. However, some areas require improvement. The bathroom and pool were noted to lack accessibility features such as handrails and there's a need for ramps to better accommodate strollers and wheelchairs. While there are options for wheelchair access, they could be more precise to fully meet the needs of disabled guests. Overall, the hotel has made steps towards accessibility but should consider further enhancements to ensure a more inclusive experience for all visitors.
Honeymoon
Hotel Bosque de Reñaca has garnered glowing feedback from guests, particularly honeymooners. Reviews highlight its suitability for romantic getaways, emphasizing its tranquil and beautiful surroundings which create a peaceful ambiance for newlyweds. The hotel is frequently described as perfect for honeymoon stays, providing ideal honeymoon services and experiences. Couples appreciate the homely feel that adds a touch of warmth to their romantic escape. Whether celebrating a wedding anniversary or enjoying a honeymoon escape, guests find the hotel's environment romantic and fitting for such special occasions.
Romantic
Nestled in a quiet and green setting, Hotel Bosque de Reñaca offers an ideal sanctuary for couples looking to relax and disconnect. The ambiance at this charming retreat is perfectly poised to enhance romantic getaways, providing an excellent backdrop for anniversaries and special celebrations. Many guests have delighted in the romantic fireplace setting, cozy rooms and thoughtful touches such as beautiful decorations with rose petals, a bottle of champagne and a dessert platter. The hotel's romantic breakfast for two and very good food further elevate the experience, making it an excellent choice for those celebrating love. Welcoming and soothing, the environment at Hotel Bosque de Reñaca has clearly been crafted with romance in mind, making it a favorite spot for couples to unwind and enjoy each other's company.
Dog Friendly
Hotel Bosque de Reñaca stands out for its pet-friendly environment, making it a popular option for travelers with pets. Guests appreciate the pet acceptance policy and enjoy bringing their pets along for their stay. The hotel allows pets on the premises and guests value this accommodation. However, some suggest that additional services for pets, particularly for those paying an extra fee, would enhance the experience. Despite a few issues like restricted access to the restaurant for pets, the overall sentiment is positive. The large rooms and the hotel's general readiness to welcome pets, especially in outdoor areas, are especially praised.
Yes, Hotel Bosque de Reñaca has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hotel Bosque de Reñaca.
Yes, Hotel Bosque de Reñaca welcomes dogs.
Yes, parking facilities are available at Hotel Bosque de Reñaca.