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Santé SPA Hotel

Velingrad , Ulitsa "lenishta" 1 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSanté SPA Hotel receives a mix of reviews, primarily leaning towards positive comments. The hotel's location in a quiet urban area is convenient for a peaceful stay and offers easy access to the city center, Villengard Shopping Center, local restaurants and shops. Although some guests missed scenic views, the proximity to city amenities adds significant convenience.

The breakfast at Santé SPA Hotel is widely lauded for its variety and quality, providing an array of delicious options that cater to different tastes, including both healthy choices and indulgent treats. The dinner offerings also earn high marks, particularly the gourmet à la carte restaurant which provides an impressive dining experience with excellent service. However, minor complaints such as the absence of nut milk and water not being included do exist.

Rooms are celebrated for their spaciousness, cleanliness, modern furnishings and cozy atmosphere. Amenities like terraces with beautiful views, friendly staff and well-maintained facilities including the spa, pools and children's activities enhance the overall appeal.

Cleanliness stands out as a key strength of the hotel, maintaining high standards across rooms, common areas and pools. Although occasional oversights occur, they are exceptions rather than the norm, ensuring a luxurious and hygienic environment.

The staff at Santé SPA Hotel is frequently praised for their warmth, attentiveness and professionalism, contributing significantly to a pleasant guest experience. On the flip side, the free Wi-Fi service receives criticism for being slow and unreliable, which could be a hindrance for guests requiring constant connectivity.

The spa at the hotel is a distinguished feature, acclaimed for its excellent facilities, cleanliness, variety of amenities and relaxing atmosphere. Though occasionally crowded, it remains a rejuvenating escape.

The gym, however, appears to need improvements with guests noting its small size, insufficient equipment and poor ventilation.

Pool facilities receive mixed reviews; while many appreciate the warm, mineral water and well-maintained areas, others point out overcrowding and strong chlorine smells as issues to be addressed.

Family accommodations at the hotel are well-received with dedicated children’s areas and activities ensuring a family-friendly environment. Some guests suggest stricter rules to minimize noise and enhance everyone's experience.

Beds at the hotel have earned high praise for their comfort, contributing significantly to restful stays despite occasional minor cleanliness issues.

Overall, Santé SPA Hotel aims to deliver a five-star experience with many luxury amenities and high-quality dining. Although certain areas need refinement to fully achieve this standard, the hotel remains a promising destination with notable strengths in service, cleanliness and family-oriented facilities.
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Categories

Luxury Hotel

A 5-star hotel offering an experience of ultimate luxury and relaxation with impeccable service, stunning surroundings, and world-class amenities. It boasts four swimming pools, a spa and wellness center, and elegant design.

Hotel with Spa

A 5-star hotel featuring a large spa center with specialized medical services. It includes multiple pools, a jacuzzi, aquatonic and contrast pools, steam bath, hammam, various saunas, and areas for massages and cosmetic procedures, emphasizing a modern wellness concept.

Dog Friendly Hotel

This 5-star hotel features a garden, terrace, restaurant, and bar. It also offers a kids' club and room service. Pets are allowed, making it a luxurious option for guests traveling with dogs.

Romantic Hotel

This 5-star hotel features a comprehensive wellness area, including an indoor pool, fitness center, sauna, and hot tub, perfect for couples seeking a rejuvenating getaway. It offers a restaurant, bar, and room service, ensuring a comfortable and intimate stay.

Hotel with Swimming Pool

This hotel has an outdoor swimming pool, indoor pool, nightclub and a kids' club.

Indoor Pool Children's Pool Outdoor Pool

Accessible Hotel

Santé SPA Hotel is listed as a Velingrad hotel with accessible facilities.

Hotel with Gym

Santé SPA Hotel has a well-equipped fitness center. It also offers an indoor pool for swimming and water exercises.

5-Star Hotel

This luxury spa hotel in Velingrad is highly regarded for its comprehensive spa center, mineral pools, and range of wellness therapies, offering a high-end retreat experience.

Hotel with Outdoor Pool

This spa hotel is indicated as having a swimming pool facility for guests seeking aquatic relaxation.

Hotel with Indoor Pool

A 5-star hotel featuring an indoor pool, outdoor pool, nightclub, and kids' club. Offers a restaurant, room service, and a 24-hour front desk. The spa and swimming pools provide a luxurious and relaxing retreat.

Family Friendly Hotel

Hotel with Children's Pool

Room Types

Double Room with Balcony The spacious double room offers air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

Deluxe Double or Twin Room with Balcony The spacious twin/double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. Featuring a terrace, this twin/double room also offers a minibar, a tea and coffee maker and a flat-screen TV. The unit has 1 bed and 1 futon.

Studio with Pool View The spacious studio features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a bath. The unit has 2 beds.

One-Bedroom Apartment This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This apartment is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

Two-Bedroom Apartment This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. This apartment is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 3 beds.

Superior Apartment This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned apartment offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 3 beds.

About Santé SPA Hotel

License: Ð¢-81-00-188/060722

Guest Reviews

Location

The Santé SPA Hotel benefits from a mixed reception regarding its location. Its placement in a quiet area allows for peaceful, daily walks and convenient exploration of the nearby city center, which is only a 20-minute stroll away. Guests appreciate the proximity to the Villengard shopping center, local restaurants and shops. The flat terrain makes it easily accessible for evening strolls along illuminated streets.

However, some visitors find the urban setting less appealing. Nestled between other buildings and hotels, the hotel's environment lacks a panoramic view of nature and the mountains. For those seeking a more secluded and natural atmosphere, the placement amidst ordinary houses and relatively dark streets may be less desirable. Despite these concerns, the convenient access to city amenities is a noted advantage for those who value urban convenience over scenic isolation.

Breakfast

Guests of Santé SPA Hotel have generally positive remarks about the hotel's breakfast offerings. Descriptions of the breakfast highlight its diversity and ability to satisfy a wide range of tastes with rich and delicious food options that include excellent coffee and fresh juices. Many visitors appreciated the abundance and variety of choices available, often mentioning the integration of both healthy options and indulgent treats like pancakes. The overall food quality, including both breakfast and dinner, was frequently commended for being well-organized, varied, abundant and uniquely prepared. Despite a few dissenting opinions about simplicity or mediocrity, the breakfast was often rated as impressive, luxurious and delicious, fulfilling the expectations of most guests. Additionally, the hotel's high level of service during breakfast was noted, further enhancing the enjoyable dining experience.

Dinner

Visitors to Santé SPA Hotel generally have excellent experiences with the hotel's dining options. Breakfast and dinner offerings are consistently described as rich, abundant and diverse, catering to a wide range of tastes. The quality of the food is frequently praised with many reviews highlighting delicious, high-quality dishes available in both buffet and à la carte formats. The dinner buffet is particularly noted for its wide variety and the abundance of food, which includes an impressive selection of desserts that could rival a pastry shop.

Despite some criticism, particularly regarding specific items like water not being included and occasional dissatisfaction with the quality or preparation of certain dishes, the overall sentiment towards the culinary experience remains positive. Guests appreciated the gourmet à la carte restaurant, where the excellent service and refined dishes are especially memorable.

It's advised to make dinner reservations in advance and to focus on the grilled meats, which are highly recommended. Although there were minor drawbacks like the unavailability of nut milk and some negative experiences with specific orders, these do not overshadow the generally favorable reviews. Ultimately, Santé SPA Hotel's food is often described as worthy of a five-star level, making dining there a highly satisfying experience.

Rooms

The rooms at Santé SPA Hotel are consistently praised for their spaciousness and cleanliness, offering a comfortable and cozy stay. Guests appreciated the large and modernly furnished rooms, complete with necessary amenities and nice terraces providing beautiful views of the mountains or pool. The hotel’s staff was noted for being friendly and cooperative, contributing positively to the stay experience. Despite occasional issues with towel changes and minor problems during check-in, overall satisfaction with room conditions was high. Other facilities including the spa, pools and children's activities were also well-received, enhancing the overall appeal of the hotel.

Beds

Visitors to the Santé SPA Hotel have widely praised the beds for their exceptional comfort. Comments consistently highlight the "comfortable beds," with many guests emphasizing the "large and wide" nature of the beds, providing ample room for everyone. Some reviews even proclaimed the beds as the "most comfortable hotel bed" encountered in a five-star setting. The mattresses and pillows also received commendations for their comfort and softness. However, a couple of remarks pointed out cleanliness issues, noting the presence of long hairs on the bedding and in the bathroom. Despite these few concerns, the overall consensus is that the beds at Santé SPA Hotel contribute significantly to a restful and luxurious stay.

Cleanliness

Santé SPA Hotel is frequently praised for maintaining exceptional cleanliness throughout its premises. Guest reviews consistently highlight the hotel's clean and well-maintained environment with particular emphasis on the cleanliness of the rooms, pools and common areas like the lobby, restaurant and spa. The rooms are often described as very clean with daily cleaning and replenishment provided.

Guests appreciate the high standard of cleanliness across the entire complex, noting that everything is extremely clean and well-organized. Despite these positive remarks, a few reviews mentioned occasional oversights in cleaning details, such as dusty furniture or missed spots on the floors and tables. However, these instances appear to be exceptions rather than the norm.

The hotel is also noted for its pleasant atmosphere, friendly staff and excellent food, adding to the overall satisfaction of the stay. Clean, cozy and new, Santé SPA Hotel manages to offer a luxurious and hygienic experience with just a few minor areas for improvement.

Staff

Santé SPA Hotel has garnered a reputation for its approachable and professional staff, receiving a host of commendations for their warmth and attentiveness. Guests frequently praise the team for being friendly, smiling and responsive, often highlighting their politeness and courtesy. Many reviews note the unique and exceptional nature of the staff with mentions of their kindness and readiness to assist whenever needed. Overall, the hotel's staff has made a positive impression with their well-trained, professional and kind demeanor, contributing significantly to a pleasant guest experience.

Wi-Fi

Santé SPA Hotel boasts many excellent qualities, though its Wi-Fi service isn't one of its strongest points. The internet connection can be slow and the availability of the network is intermittent, making it difficult to rely on for high-speed needs. At times, guests also experienced weak phone signals, which could be a hindrance to those needing constant connectivity. While internet access is available, it is best to have moderate expectations regarding speed and stability.

Spa

Nestled within the serene confines of Santé SPA Hotel, the spa center garners high praise for its excellent and well-maintained facilities. Guests frequently highlight its spaciousness, cleanliness and a variety of amenities that cater to various relaxation preferences. The spa boasts several saunas, including hydro pools with different temperatures, a steam bath and a unique salt room, adding to the diversity of experiences available.

The ambiance of the spa receives commendations for allowing privacy and maintaining high hygiene standards. The relaxation areas are noted for their comfort and provide a perfect environment to unwind. The friendly staff and overall cleanliness add to the exceptional service standards expected from a superior spa experience.

However, there are some minor drawbacks mentioned. A few guests felt the spa could get crowded and at times, the limited number of steam baths and pools could lead to an occasional lack of variety. Despite these issues, the feedback has been swiftly acknowledged and addressed by the management.

Overall, the spa remains a distinguished feature of the hotel, offering a wide array of facilities that promise a rejuvenating experience complemented by attentive service. Whether it’s the hammam, the various pools or the children's area with an animator for the little ones, the spa at Santé SPA Hotel is widely celebrated for its extensive offerings and relaxing atmosphere.

Gym

The gym at Santé SPA Hotel receives mixed feedback from guests. Many pointed out that the gym is small and limited in terms of equipment, making it somewhat insufficient for the hotel's capacity. Concerns were raised about the operation of the treadmills and bikes with some not working and others requiring a subscription to use. Guests mentioned that the weight machines were a bit complicated to understand without guidance.

Ventilation also seems to be an issue, as multiple reviews highlighted the absence of air conditioning, proper ventilation and windows, making the environment less comfortable. On a positive note, the staff at the hotel are generally described as friendly. Overall, while some equipment was functional, guests felt that the gym could benefit from significant improvements to better serve its clientele.

Pool

The pool facilities at Santé SPA Hotel have elicited mixed responses from guests. Positively, many remarked on the pleasantness of the warm, mineral water in the pools with the heated pools receiving particular commendation. The indoor pool is noted for its size and warmth, enabling a generally enjoyable swimming experience. Guests appreciated the clean and well-maintained children’s pool, as well as the availability of a hydro massage pool. The outdoor heated pool also stood out as a highlight, providing a remarkable experience.

However, several areas were flagged for improvement. The indoor pool has been described as overcrowded and emitting a strong chlorine smell. Some guests found the pool area too small for the hotel’s capacity and the presence of children in the pools often contributed to crowding and noise. Cleanliness issues were noted occasionally, particularly with stains and water problems in the child pool. Furthermore, the availability of parking spaces was insufficient for some guests.

In summary, while the hotel offers a variety of warm, clean and well-maintained pools that many guests enjoyed, the swimming areas could benefit from better space management and addressing the strong smell of chlorine.

Family

Santé SPA Hotel is a prime destination for families looking to unwind and enjoy quality time together. The hotel offers an ideal space tailored to the needs of large families, boasting well-organized and affordable dining options. The children's center stands out as a highlight, providing a dedicated corner and activities to keep the young ones entertained. The playroom and children's area, complete with animators, are particularly loved by the kids, making it a family-friendly haven.

The hotel’s stylish design adds to the overall enjoyment, ensuring that even the adults can indulge in the spa and pool facilities. However, it is worth noting that guests can expect some noise from children, especially on weekends and a few have suggested stricter rules in the pool and spa areas to enhance everyone's experience.

Overall, Santé SPA Hotel is praised for its family-oriented facilities and relaxed environment, making it a good choice for those traveling with children.

5 Star

Santé SPA Hotel presents itself as a new establishment aiming for a five-star experience, offering all the amenities one would expect from a luxury hotel. Guests have appreciated the quality and luxury of the hotel with some aspects meeting the high standards typically associated with a five-star rating. The restaurant, in particular, has been highlighted for its exceptional level of dining quality, truly embodying the five-star experience.

However, there are inconsistencies in delivering the five-star promise across various services and facilities. While the hotel exhibits many characteristics of a five-star property, some guests felt that not all aspects matched this standard. Expectations for a more elevated level of service were unmet in certain areas, leading some to question the hotel’s classification as a true five-star entity. Specific criticisms included the extra charges for drinks during dinner, which some found inconsistent with five-star service expectations.

Overall, Santé SPA Hotel is a promising new location with luxury offerings and notable dining experiences, but there are areas needing improvement to fully align with a five-star rating.

Children's Pool

The children's pool at Santé SPA Hotel receives high praise from guests with mentions of it being great and well-maintained. The pool is noted for its warm water, making it suitable for children and babies. Kids seem to thoroughly enjoy the playing area associated with the pool. Cleanliness and upkeep of the children's pool are highlighted positively. However, there are mentions of the Jacuzzi area being heavily used by children, which may disrupt those seeking a quieter experience in that facility. Overall, the amenities cater well to families with young ones.

Outdoor Pool

The outdoor pool at Santé SPA Hotel is a notable feature often praised for its consistently warm, pleasant water. Guests commend the heating system, making it a remarkable spot for relaxation regardless of the weather. However, the pool's surroundings include direct visibility to neighboring houses and hotels, which some might find less private. Overall, the heated outdoor pool provides a great experience for those seeking comfort and warmth during their stay.

Luxury

Nestled in the picturesque landscape of Bulgaria, Santé SPA Hotel stands as a beacon of luxury and comfort. The hotel is brand new and incredibly beautiful, featuring all the amenities one would expect from a 5-star establishment. Guests are greeted by stylish, luxuriously made rooms that exude a sense of elegance and sophistication. While most aspects of the hotel truly reflect the standards of a 5-star luxury destination, a few areas fell short of expectations. However, for the most part, the experience delivered by Santé SPA Hotel is unparalleled with many suggesting it deserves more than 5 stars.

Dog Friendly

Santé SPA Hotel stands out for its welcoming attitude towards pets, making it an ideal choice for those who love to travel with their furry companions. The hotel not only allows pets but also extends this hospitality to its restaurant, enabling guests to dine without leaving their pets behind. Small dogs are particularly appreciated, ensuring even the tiniest four-legged family members feel at home. Overall, the pet-friendly policies of Santé SPA Hotel have been praised by guests, who cherish the inclusive environment it offers for their beloved pets.

Yes, Santé SPA Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Santé SPA Hotel.

Yes, Santé SPA Hotel welcomes dogs.

No, parking facilities aren't available at Santé SPA Hotel.

Yes, Santé SPA Hotel has a gym.

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