Utsunomiya Tobu Hotel Grande

Utsunomiya 36.56188900, 139.88153200 , Honcho 5-12 (Show on Map)
8.0
Very Good


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Summary of reviewsUtsunomiya Tobu Hotel Grande offers a welcoming and convenient stay in the heart of Utsunomiya, appealing to both tourists and business travelers. Its prime location, just a 4-minute walk from Tobu Utsunomiya Station, places guests within easy reach of numerous attractions, dining spots like Gyoza Street and essential amenities such as convenience stores and supermarkets. This central positioning makes it ideal for exploring the city’s vibrant nightlife and cultural landmarks, while also serving as a strategic starting point for day trips to destinations like Nikko and Kinugawa Onsen.

The hotel’s breakfast offerings are consistently praised for their outstanding quality and variety, featuring both Japanese and Western cuisine with local specialties like Utsunomiya gyoza adding a unique touch. Guests particularly enjoy the freshly made egg dishes and the live cooking demonstrations. Although some find the breakfast expensive, many believe it offers great value for money.

Dinner experiences at the hotel receive mixed but generally favorable reviews. The Chinese restaurant is a standout, while the Japanese restaurant falls short for some. The hotel's location enhances the dining experience with numerous nearby eateries and the iconic Gyoza Street offering delicious local options.

Rooms at Utsunomiya Tobu Hotel Grande are noted for their spaciousness, cleanliness and comfort. Guests appreciate the generous size of the rooms, which allow ample space for relaxing and organizing luggage. Despite some dated decor and minor issues like old carpet stains, the overall cleanliness and well-maintained nature of the rooms, including spacious bathrooms, contribute to a pleasant stay.

Cleanliness is a strong point for the hotel with many guests highlighting the spotless condition of rooms and common areas. The staff’s dedication to maintaining a high standard of cleanliness is evident, creating a comfortable and inviting atmosphere for guests.

The hotel's staff receive high praise for their friendliness, kindness and attentiveness. From the front desk to the cleaning personnel, the team is commended for their efficient service and polite demeanor, further enhancing the guest experience.

Wi-Fi service at the hotel garners mixed reviews with many guests finding it reliable and strong, though some note occasional connectivity issues.

Parking at the hotel is convenient but comes with challenges, such as narrow and steep entrances and limited space. However, secure parking and helpful attendants are appreciated, even if the fees are considered somewhat high.

For families, Utsunomiya Tobu Hotel Grande provides a comfortable and accommodating environment. Spacious rooms, thoughtful amenities like free baby cots and helpful staff make it a great choice for those traveling with children.

The beds receive mixed feedback with many guests finding them comfortable, while others describe them as too hard. Despite this, the overall bedding quality is generally positive.

As a three-star hotel, Utsunomiya Tobu Hotel Grande offers excellent value for money. Guests frequently mention that the hotel exceeds expectations for its price range, particularly noting the quality of the breakfast and the cleanliness of the facilities.

In summary, Utsunomiya Tobu Hotel Grande stands out for its convenient location, excellent breakfast, spacious and clean rooms and friendly staff, making it a solid choice for travelers visiting Utsunomiya.
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Categories
Business Hotel
This hotel is located in the city center of Utsunomiya and offers banquet and meeting facilities suitable for business functions. It features multiple restaurants serving diverse cuisines, providing options for business lunches and dinners.

Hotel with Parking
This hotel is well-located and offers comfortable and modern rooms. It's a short walk from the station and near main attractions. It provides consistent good service.

3-Star Hotel
Offering clean rooms and friendly staff, this hotel is conveniently located near both Tobu and JR railways. There are plenty of eating and shopping choices nearby, making it a practical choice.

Family Friendly Hotel

Cheap Hotel

Room Types
Standard Single Room - Non-Smoking This air-conditioned room features a flat-screen TV with cable channels. A hairdryer and free toiletries are provided in the en suite bathroom.

Standard Twin Room - Non-Smoking This air-conditioned room features a flat-screen TV with cable channels. A hairdryer and free toiletries are provided in the en suite bathroom.

Compact Single Room - Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with satellite channels, an electric kettle, a carpeted floor, pajamas as well as city views. The unit has 1 bed.

Deluxe Twin Room The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, an electric kettle, a carpeted floor, pajamas as well as city views. The unit has 2 beds.

Room with Small Double Bed - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, an electric kettle, a carpeted floor, pajamas as well as city views. The unit has 1 bed.

Twin Room for 3 people - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with satellite channels, an electric kettle, a carpeted floor, pajamas as well as city views. The unit has 3 beds.

Comfort Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, an electric kettle, a carpeted floor, pajamas as well as city views. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
Located in the heart of Utsunomiya, Utsunomiya Tobu Hotel Grande boasts an incredibly convenient location that appeals to both tourists and business travelers alike. Positioned a mere 4-minute walk from Tobu Utsunomiya Station, the hotel offers excellent access to various destinations, including the bustling downtown area and popular dining spots like Gyoza Street. Guests appreciate the proximity to numerous convenience stores, supermarkets and restaurants, making it easy to indulge in the local cuisine, especially the renowned Utsunomiya gyoza.

The hotel's central location facilitates easy exploration of Utsunomiya’s vibrant nightlife with izakayas and entertainment districts just around the corner. Major attractions such as the Prefectural Comprehensive Cultural Center, Futara Shrine and Utsunomiya Castle Ruins Park are within convenient reach, either by a short walk or a quick bus ride. Additionally, for those planning day trips, the hotel provides a strategic starting point for visits to Nikko and Kinugawa Onsen.

Guests frequently highlight the good cost performance of the hotel, noting its clean rooms and friendly service. While it may be a bit far from the JR station, the hotel's location near Tobu Utsunomiya Station and along a main street with bus services more than compensates for this minor inconvenience. Overall, Utsunomiya Tobu Hotel Grande stands out for its superb location, making it a great choice for anyone looking to explore the city’s culinary delights and cultural landmarks.

Breakfast
The breakfast experience at Utsunomiya Tobu Hotel Grande is frequently noted for its outstanding quality and extensive variety. Reviews highlight the delicious and plentiful food options with both Japanese and Western styles available. Guests appreciate local specialties like Utsunomiya gyoza and Tochigi products, which add a unique touch to the breakfast buffet.

Diners have praised the freshly made egg dishes and the chef's response, especially the live demonstrations for omelettes. Gyoza, soft serve ice cream and fresh strawberries receive special mentions, adding to the diverse selection that exceeds expectations. The breakfast buffet, although considered a bit expensive by some, is viewed by many as providing great value for money due to its abundant choices and satisfying taste.

Service is generally regarded as polite and helpful, although there are mentions of breakfast staff lacking smiles. Despite minor criticisms like the early end time of breakfast and a desire for more vegetarian options, the overall consensus is that the breakfast is a highlight of the stay, leaving guests highly satisfied.

Dinner
The dinner experience at Utsunomiya Tobu Hotel Grande receives a mix of praise and critique from guests. The hotel's Chinese restaurant stands out with many reviews highlighting its delicious meals, particularly the wonderful Chinese food and the satisfying dining experience. Guests have also praised the availability of affordable and good quality restaurants within the hotel premises.

The hotel's prime location enhances the dining experience further with many good places to eat in the vicinity and a perfect spot for enjoying the local nightlife. The iconic Gyoza Street, famous for its dumplings, is also conveniently close, allowing guests to relish local delicacies.

However, some guests found the hotel's Japanese restaurant lackluster, citing issues such as plain decor, old tempura oil and an overall unexciting experience. Additionally, the price of dinner at the restaurant has been considered on the higher side by a few.

In summary, while there are some areas for improvement, the majority of reviews reflect a favorable dining experience at Utsunomiya Tobu Hotel Grande, enhanced by its excellent location and a variety of good eateries nearby.

Rooms
Utsunomiya Tobu Hotel Grande offers a comfortable stay with a primary highlight being the spaciousness of its rooms. Guests consistently praised the generous size of the rooms, which allows ample space for opening luggage, moving around and relaxing. The cleanliness of the rooms is another noted positive aspect, as many reviews mention that the rooms and bathrooms are well-maintained and tidy, albeit with some dated decor and minor wear such as old carpet stains.

The atmosphere in the rooms is described as bright, comfortable and inviting, contributing to a relaxing stay. Amenities are well-thought-out with guests appreciating the availability of essentials and touches like free PET bottles of water. Despite some rooms featuring older interiors, the overall sense of cleanliness instills a feeling of safety and comfort.

The bathrooms are particularly noted for their spaciousness with large bathtubs and well-sized wash basins contributing to the comfort. However, a few reviews mention occasional issues such as slight stains, clogged drains or noise from adjacent rooms, though these seem to be promptly addressed by the attentive staff.

Conveniently located with easy access to restaurants, bars and convenience stores, the hotel ensures that guests do not have to venture far for dining options. The friendly and responsive staff further enhance the stay, providing good service and assistance when needed.

Overall, Utsunomiya Tobu Hotel Grande stands out for its spacious, clean and comfortable rooms, making it a reliable choice for travelers seeking a pleasant stay in the heart of Utsunomiya city.

Beds
The beds at Utsunomiya Tobu Hotel Grande have received a range of feedback from guests. Many visitors found the beds comfortable, citing terms like comfortable to sleep in, good bed and spacious bed size. Specific features like the bed height and pillows were appreciated with comments mentioning the firmness of the pillows and the presence of two pillows per bed enhancing sleeping comfort.

However, some guests experienced issues with bed hardness, describing it as almost like sleeping on concrete. The firmness of the mattresses was a common concern with several guests finding them too hard for a good night's sleep. There were also mentions of beds creaking loudly and some bedsheets and towels being slightly dirty.

Despite these mixed reactions, the overall bed and bedding quality was praised by multiple guests, indicating a generally positive perception of the hotel’s sleeping arrangements.

Cleanliness
The reviews for Utsunomiya Tobu Hotel Grande highlight the impeccable cleanliness of the establishment. Guests frequently mention that the rooms are well-maintained, spotless and comfortable, contributing to an overall sense of cleanliness and luxury. The staff’s hospitality and thorough cleaning efforts are also consistently praised.

The hotel stands out for its clean and beautiful interiors with many mentioning a bright and clean atmosphere. Well-maintained facilities further enhance the guest experience, making the place feel beyond the typical standards of a business hotel.

Despite a few mentions of minor issues such as old bathroom tiles, occasional mold and some overlooked details in the bathroom, the general consensus is overwhelmingly positive. Guests appreciate the spacious, tidy rooms and the cleanliness extends to the lobby and other common areas. Many found the hotel’s cleanliness measures to be near perfect and expressed a desire to return.

In summary, Utsunomiya Tobu Hotel Grande is recognized for its top-class cleanliness, making it a comfortable and inviting place for visitors.

Staff
The staff at Utsunomiya Tobu Hotel Grande receive high praise from guests for their friendliness, kindness and politeness. Many reviews highlight the attentive and helpful nature of the team, from the front desk and doorman to the cleaning staff and restaurant personnel. Guests appreciated the smooth and warm check-in experience with several mentions of the front desk staff's excellent service and efficient handling of requests.

There are numerous positive remarks about the staff's courteous and thoughtful responses with particular note of their ability to communicate effectively in English. The parking staff and entrance doormen also garnered commendations for their polite and accommodating assistance, often going the extra mile to ensure a pleasant stay.

The hotel's customer service is consistently described as polite, attentive and welcoming. Several reviews mention that the staff's helpful and pleasant demeanor made their stay even more enjoyable. There were a few isolated comments about issues, but these were overshadowed by the overwhelming positivity directed at the staff's consistent high standards of hospitality and service. Overall, guests seem to feel well taken care of, attributing much of their satisfaction to the dedication and kindness of the hotel staff.

Wi-Fi
Utsunomiya Tobu Hotel Grande has received mixed reviews regarding its Wi-Fi service. On the positive side, many guests noted that the Wi-Fi was strong, reliable and consistent, allowing for a seamless internet experience. There were no significant inconveniences reported in terms of Wi-Fi connection issues for some guests.

However, a few guests expressed concerns about the quality of the Wi-Fi, highlighting that the connection occasionally cut out and that the internet service could be improved. Additionally, some found the instructions for accessing the Wi-Fi somewhat difficult to understand, which may pose a minor inconvenience for those less tech-savvy.

Overall, while the Wi-Fi generally meets the needs of most guests, there are areas for improvement to ensure a consistently excellent experience for all visitors.

Parking
Guests at the Utsunomiya Tobu Hotel Grande have shared a variety of opinions on the hotel's parking facilities. The hotel features an underground parking lot which is generally convenient but comes with its set of challenges. One of the most frequently mentioned issues is the narrow and steep entrance and exits, making it difficult for larger vehicles to navigate. The parking spaces themselves are also described as quite confined, better suited for compact cars.

The parking fee is another point of discussion among guests with many noting that it costs 1300 yen per night. Some felt this was on the expensive side, though a more affordable affiliated parking option was available at 900 yen per night. The capacity of the underground parking lot is limited, often filling up quickly, which means guests sometimes have to park at nearby parking facilities within walking distance.

Despite these limitations, many reviews highlight that the underground parking is secure and that attendants provide good guidance and assistance. The hotel does not allow reservations for parking spaces, leading to some frustration among guests who prefer to secure their spot in advance. Overall, while the parking situation at Utsunomiya Tobu Hotel Grande is not without its drawbacks, guests appreciate the available options and the support offered by the hotel staff.

Family
Utsunomiya Tobu Hotel Grande offers a welcoming environment for families, making it a great choice for those traveling with children. Families appreciated the spacious and thoughtfully designed rooms, such as ones with twin rooms connected by a door, allowing kids and parents to move easily between spaces. Parents found it comfortable to share queen-sized beds with their children and the hotel staff ensured that all necessary linens were prepared for the extra little guests.

The hotel caters to both tourism and business needs with facilities planned to accommodate family stays. Guests mentioned that the rooms were relaxing, though occasional noise from cleaning staff was noted. Despite this, the overall comfort and convenience of the rooms stood out with some guests highlighting the availability of free baby cots.

Families of various sizes, including those with multiple children and substantial luggage, found their stay manageable and pleasant. The hotel staff were commended for their kindness, particularly one individual who assisted with parking. There were minor issues, such as the absence of large towels and a missing lotion after shaving, but these did not significantly detract from the experience.

Overall, the Utsunomiya Tobu Hotel Grande comes highly recommended for families seeking a comfortable and accommodating stay.

3 Star
Utsunomiya Tobu Hotel Grande features a notable three-star charm, providing an experience that blends affordability with quality. Guests have consistently highlighted the excellent value for money with several mentioning that the hotel exceeded their expectations, especially given its competitive pricing compared to nearby accommodations. Business travelers will find the hotel particularly practical with rooms that cater to business needs and dedicated services that meet the standard for a three-star establishment.

Despite its dated facilities, the cleanliness of the hotel is commendable and the quality of the breakfast is a standout, often helping guests overlook the older aspects of the property. While some reviewers indicated that the hotel seems more suited to business than leisure travelers, it still receives high praise for delivering fair value for its cost. Overall, Utsunomiya Tobu Hotel Grande is regarded as one of the best three-star options in the city, striking a balance between cost efficiency and service quality.

Business
Utsunomiya Tobu Hotel Grande seems well-suited for business travelers, offering a range of amenities that cater to their needs. The hotel is conveniently located near Tobu Utsunomiya Station and a bustling street, providing quick and easy access to various transportation options and numerous dining establishments. This makes it a practical choice for those on business trips.

One notable feature is the high-quality breakfast, which, although slightly expensive, is appreciated by many business guests. The hotel also boasts functional rooms and event spaces that are particularly useful for work-related activities. Additionally, the accommodating front desk and doorman, along with the provision of a map and local information, enhance the overall convenience for business travelers.

The lobby is another point of convenience, while the availability of free coworking spaces is a significant plus for those needing to work remotely. Despite some minor inconveniences, such as the inability to use the underground parking lot and a desire for more variety in long-term stay options, the hotel's cozy ambiance aligns well with its three-star rating.

Overall, Utsunomiya Tobu Hotel Grande is described as a nice place for business stays with many guests expressing their intent to return when they have work in the area.


No, Utsunomiya Tobu Hotel Grande doesn't have any pool.

No, a spa isn't available at Utsunomiya Tobu Hotel Grande.

No, Utsunomiya Tobu Hotel Grande doesn't allow dogs.

Yes, parking facilities are available at Utsunomiya Tobu Hotel Grande.

No, Utsunomiya Tobu Hotel Grande doesn't have a gym.

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