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Summary of reviewsRichmond Hotel Utsunomiya-ekimae consistently receives high praise for its convenient location and excellent service. Situated right next to Utsunomiya Station, the hotel offers easy access to transportation, shops, restaurants, and convenience stores, providing a hassle-free experience for guests. Despite some variability in room size and decor, guests highlight the accessibility and practicality of the hotel's location, enhanced by reasonable onsite parking.
The hotel's breakfast is another standout feature, offering a delightful buffet with an excellent selection of Japanese and Western dishes. Guests often commend the delicious offerings, including specially prepared French toast and delectable desserts, even though some note room for improvement. The option to redeem a breakfast voucher for an original cake adds further value to the dining experience.
Guests appreciate the spacious and clean accommodations, with rooms described as generous in size for a business hotel. The practicality and comfort are emphasized by features such as large desks and good-sized bathrooms, making it a suitable choice for business and leisure travelers alike. Even though decor may be outdated for some, the hotel's commitment to cleanliness ensures a pleasant environment.
The staff at Richmond Hotel Utsunomiya-ekimae is frequently lauded for their politeness, kindness, and high level of service. The front desk staff, in particular, are noted for their wonderful service and effective communication, contributing to a seamless experience for guests.
Parking receives mixed reviews; while some appreciate the convenience and cost of the onsite parking, limited availability during peak times can be a challenge, with guests sometimes needing to use a distant affiliated parking lot. Despite this, the smooth parking guidance provided by the hotel is a positive aspect.
Overall, Richmond Hotel Utsunomiya-ekimae is recognized for its blend of comfort, convenience, and exceptional staff service, making it a strong choice for visitors to Utsunomiya. Despite minor issues, such as parking challenges and the occasional smell of cigarettes, the hotel reliably offers a welcoming and enjoyable stay. Show more
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Categories
Business Hotel
This hotel is known for its excellent location and service. It provides clean and comfortable rooms suitable for business stays.
Hotel with Parking
This hotel has self parking. This adds convenience for driving guests.
Accessible Hotel
This hotel provides disabled access and a lift for easy movement within the building. It is conveniently located near Utsunomiya Station, making it accessible by public transport.
3-Star Hotel
Richmond Hotel Utsunomiya-ekimae offers a reliable and pleasant experience. It is valued for its prime location near the station and its consistently high standards of service and comfort.
Hotel near Nightlife Spots
Hotel for Adults Only
Room Types
Double Room - SmokingAir-conditioned room with an LCD TV, a desk and a fridge. Pyjamas, an electric kettle and a trouser press are provided, while the en suite bathroom comes with a bathtub, a hairdryer and toiletries. Free Wi-Fi and wired internet are available.
Double Room - Non-Smoking Air-conditioned room with an LCD TV, a desk and a fridge. Pyjamas, an electric kettle and a trouser press are provided, while the en suite bathroom comes with a bathtub, a hairdryer and toiletries. Free Wi-Fi and wired internet are available.
Deluxe Double Room - SmokingMore spacious room with a king-sized bed, an LCD TV and a seating area. It's fitted with a fridge and a desk, while pyjamas, an electric kettle and a trouser press are provided, while the en suite bathroom comes with a bathtub, a hairdryer and toiletries. Free Wi-Fi and wired internet are available.
Deluxe Double Room - Non-SmokingMore spacious room with a king-sized bed, an LCD TV and a seating area. It's fitted with a fridge and a desk, while pyjamas, an electric kettle and a trouser press are provided, while the en suite bathroom comes with a bathtub, a hairdryer and toiletries. Free Wi-Fi and wired internet are available.
Twin Room - SmokingAir-conditioned room with 2 single beds, an LCD TV and a seating area. It's fitted with a fridge and a desk, while pyjamas, an electric kettle and a trouser press are provided, while the en suite bathroom comes with a bathtub, a hairdryer and toiletries. Free Wi-Fi and wired internet are available.
Twin Room - Non-SmokingAir-conditioned room with 2 single beds , an LCD TV and a seating area. It's fitted with a fridge and a desk, while pyjamas, an electric kettle and a trouser press are provided, while the en suite bathroom comes with a bathtub, a hairdryer and toiletries. Free Wi-Fi and wired internet are available.
Single Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, an electric kettle, heating, as well as a flat-screen TV. The unit offers 1 bed.
Single Room - SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV, an electric kettle and heating. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Richmond Hotel Utsunomiya-ekimae boasts an ideal location, right next to Utsunomiya Station, making it incredibly convenient for travelers. Its proximity to the station and nearby bus stops simplifies transportation, while the surrounding area offers easy access to shops, restaurants, and convenience stores. This prime spot places everything within a short walk, ensuring a hassle-free experience for guests. Though some aspects like room size and decor may vary, the hotel's overall convenience and helpful staff are frequently highlighted. The location's accessibility, combined with reasonable onsite parking, makes it a practical choice for those visiting the area.
Breakfast
Richmond Hotel Utsunomiya-ekimae offers a delightful breakfast experience that leaves many guests satisfied. With an excellent selection of both Japanese and Western dishes, the breakfast buffet features a wide variety of options catering to diverse tastes. Guests frequently mention the delicious offerings, including specially prepared French toast and a variety of delectable desserts. Despite a few comments suggesting room for improvement in the spread, the breakfast is generally praised for its quality and taste. Some reviews highlight the richness of the breakfast, with certain foods cooked on-site by dedicated chefs. An added perk includes the option to redeem a breakfast voucher for an original cake, adding to the overall value. While some guests mention that the breakfast venue is an izakaya with ordinary offerings, the overall consensus reflects a positive dining experience. Despite temporary limitations due to COVID, the breakfast remains tasty and well-received.
Rooms
Richmond Hotel Utsunomiya-ekimae offers guests a comfortable stay characterized by spacious and clean accommodations. Most visitors acknowledge the rooms are surprisingly generous in size, especially for a business hotel, which stands out against the typically compact Japanese standards. Many appreciate the cleanliness and attentive housekeeping, ensuring a stress-free environment during their stay. With practical amenities like a regular coffee pack and large desks noted by business travelers, the space is both comfortable and functional. While the decor may feel outdated for some, the practical layout and the spaciousness more than compensate. Conveniently located close to the station with a nearby convenience store, the hotel promises ease of accessibility. Some rooms come with special features like good-sized bathrooms and comfortable beds, adding to the overall comfort. Despite minor issues such as height restrictions in the parking lot and occasional lingering smell of cigarettes, guests largely commend the spacious, clean, and accommodating nature of the rooms. Overall, Richmond Hotel Utsunomiya-ekimae's blend of comfort, size, and convenience makes it a strong choice for visitors.
Beds
Richmond Hotel Utsunomiya-ekimae generally receives positive feedback regarding its beds, with many guests describing them as comfortable and outfitted with high-quality mattresses and pillows that promote restful sleep. The spaciousness of the rooms and some of the beds contribute to a comfortable stay, accommodating even families with small children. However, there are occasional remarks highlighting issues such as tightly folded comforters and narrow beds, which might detract from the sleeping experience for some guests. Despite these minor concerns, the overall impression is that the hotel provides a good standard of comfort.
Cleanliness
Richmond Hotel Utsunomiya-ekimae frequently impresses its guests with its commendable cleanliness standards. Many have noted that the rooms and overall hotel environment are very clean, with several reviews highlighting that bathrooms, toilets, and rooms were all meticulously maintained. The hotel's cleaning efforts often ensure that rooms are spotless, spacious, and comfortable. While some guests have pointed out occasional lapses, such as remnants of dust or a lingering cigarette smell, the majority endorsed the thoroughness of the housekeeping team. The hotel's cleanliness is consistently praised, contributing to a pleasant stay for visitors.
Staff
The Richmond Hotel Utsunomiya-ekimae garners praise for its exceptional staff, who consistently deliver a high level of service marked by politeness and kindness. Guests frequently highlight the courteous and accommodating nature of the team, with front desk staff earning special mention for their wonderful service. Communication is clear and effective, making interactions smooth and pleasant for visitors. The staff's flexibility and helpfulness stand out, particularly when assisting with frequent reservation changes or arranging transportation, ensuring a seamless experience for guests. While the cleanliness of the bathroom receives some criticism, the overall impression is overwhelmingly positive, with guests appreciating the friendliness and cheerful demeanor of the staff throughout their stay. Overall, the hotel excels in creating a welcoming and supportive environment, making it a memorable choice for travelers visiting Utsunomiya.
Parking
Richmond Hotel Utsunomiya-ekimae offers a parking experience that garners mixed reviews from its guests. Positively, guests appreciate the smooth parking guidance provided by the hotel, ensuring a hassle-free start to their stay. The proximity of the parking lot for some guests is a welcomed convenience, located right next door to the hotel, and the lot is noted for being well-maintained and pleasant. Additionally, on-site parking is mentioned as being available at a relatively low cost.
However, a consistent challenge faced by guests is the limited availability of parking spaces, with the hotel lot often reaching full capacity quickly. In such cases, guests have to resort to using a distant affiliated parking lot, which can be somewhat inconvenient. The parking policy is on a first-come, first-served basis, which can be a disadvantage during peak times. Furthermore, parking fees apply, and there are restrictions on re-entering the lot once exited. While the hotel provides alternative paid parking options, guests should be prepared for possible extra charges.
No, Richmond Hotel Utsunomiya-ekimae doesn't have any pool.
No, a spa isn't available at Richmond Hotel Utsunomiya-ekimae.
No, Richmond Hotel Utsunomiya-ekimae doesn't allow dogs.
Yes, parking facilities are available at Richmond Hotel Utsunomiya-ekimae.
No, Richmond Hotel Utsunomiya-ekimae doesn't have a gym.