HOTEL MYSTAYS Utsunomiya
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHOTEL MYSTAYS Utsunomiya, located just a two-minute walk from Utsunomiya Station, stands out for its exceptional convenience, making it an ideal choice for both business and leisure travelers. The surrounding area is well-equipped with numerous restaurants, stores and a downstairs dumpling shop and convenience store, further enhancing its appeal.
Guests frequently praise the delicious breakfast buffet, which offers a wide variety of options, including unique local dishes and beverages from Tochigi Prefecture. Despite minor critiques about some items being cold, the breakfast experience is generally highlighted as a major plus, providing great value through its variety and taste.
The rooms at the hotel are described as spacious and comfortable, particularly noted for their generous size by Japanese standards. While the hotel’s facilities may be slightly older, they are well-kept and clean. The bathrooms receive positive mentions for being spacious and practical. Although there were occasional complaints about air conditioning noise and difficulties in temperature adjustment, these do not significantly impact the overall comfort.
Cleanliness at the hotel is well-regarded with rooms being maintained thoroughly and consistently. Despite the age of the building, the efforts of the cleaning staff ensure a pleasant environment. Some minor issues like hair in the bathtub and odors in the bathrooms were noted but did not overshadow the general cleanliness and the positive experience.
The hotel staff receive outstanding reviews for their politeness, attentiveness and overall customer service. Front desk interactions are often described as welcoming and accommodating, contributing significantly to a positive stay.
While the parking situation presents challenges, particularly for larger vehicles, the staff's courteousness and assistance help mitigate inconveniences. For families, the hotel offers a welcoming environment with dedicated kids' amenities and thoughtful provision of extra beds and room upgrades when needed, making the stay enjoyable for guests with children.
Overall, HOTEL MYSTAYS Utsunomiya delivers a balanced experience with its prime location, cleanliness, spacious rooms, friendly staff and satisfying breakfast, positioning it as a solid choice for travelers looking for comfort and convenience.
Categories
Guests frequently praise the delicious breakfast buffet, which offers a wide variety of options, including unique local dishes and beverages from Tochigi Prefecture. Despite minor critiques about some items being cold, the breakfast experience is generally highlighted as a major plus, providing great value through its variety and taste.
The rooms at the hotel are described as spacious and comfortable, particularly noted for their generous size by Japanese standards. While the hotel’s facilities may be slightly older, they are well-kept and clean. The bathrooms receive positive mentions for being spacious and practical. Although there were occasional complaints about air conditioning noise and difficulties in temperature adjustment, these do not significantly impact the overall comfort.
Cleanliness at the hotel is well-regarded with rooms being maintained thoroughly and consistently. Despite the age of the building, the efforts of the cleaning staff ensure a pleasant environment. Some minor issues like hair in the bathtub and odors in the bathrooms were noted but did not overshadow the general cleanliness and the positive experience.
The hotel staff receive outstanding reviews for their politeness, attentiveness and overall customer service. Front desk interactions are often described as welcoming and accommodating, contributing significantly to a positive stay.
While the parking situation presents challenges, particularly for larger vehicles, the staff's courteousness and assistance help mitigate inconveniences. For families, the hotel offers a welcoming environment with dedicated kids' amenities and thoughtful provision of extra beds and room upgrades when needed, making the stay enjoyable for guests with children.
Overall, HOTEL MYSTAYS Utsunomiya delivers a balanced experience with its prime location, cleanliness, spacious rooms, friendly staff and satisfying breakfast, positioning it as a solid choice for travelers looking for comfort and convenience.
Business Hotel
Located next to JR Utsunomiya Station, this hotel offers a convenient location for business travelers. It features a fully equipped conference room and a laundry room for longer stays.
Hotel with Parking
This hotel offers parking facilities. Past travelers have had excellent experiences during their stays.
EV charging stations
Cheap Hotel
Located in Utsunomiya, this hotel provides comfortable rooms with essential amenities. Its proximity to local attractions and transport links makes it a convenient option.
Hotel with Gym
This hotel offers a fitness gym for guests looking to maintain their workout routine. It's conveniently located next to JR Utsunomiya Station, making it easily accessible for travelers.
3-Star Hotel
HOTEL MYSTAYS Utsunomiya offers a comfortable and convenient stay. It features well-equipped rooms and is situated in a location that provides easy access to local attractions.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Guest Reviews
Hotel Mystays Utsunomiya boasts a prime location with exceptional convenience for travelers. Situated just in front of Utsunomiya Station, it offers easy access to the transportation hub, making it a highly desirable spot for those looking to explore the area or commute. Guests frequently highlight the straightforward and easy-to-understand access from the station with many noting the hotel's proximity as just a two-minute walk. The surrounding area is well-equipped with amenities, including numerous restaurants, stores and even a downstairs dumpling shop and convenience store, enhancing the convenience factor further.
The hotel's cleanliness and modern facilities receive positive mentions, alongside its staff's friendliness. While a few reviews mention issues such as an older structure and noise, the overwhelming sentiment points to the location's unbeatable convenience, perfect for both business and leisure travelers.
At HOTEL MYSTAYS Utsunomiya, the breakfast experience is widely praised. Guests frequently highlight the deliciousness of the breakfast with many mentioning that it exceeded their expectations. The breakfast buffet stands out for its wide variety of options, ensuring that there is something for everyone. This extensive selection often includes unique local dishes and beverages, such as foods and drinks unique to Tochigi Prefecture and the distinctive lemon milk.
The buffet-style breakfast receives high marks for its quality and abundance. Patrons appreciate the great value it offers, combining both variety and taste. Additionally, the presence of a convenience store next door adds an extra layer of convenience for guests.
While most guests found the breakfast to be delicious and satisfying, a few pointed out that some items were mostly cold and a suggestion was made to offer Japanese green tea with Japanese-style breakfast. Despite these minor points, overall feedback suggests that the breakfast experience at HOTEL MYSTAYS Utsunomiya is a highlight of the stay, leaving guests well-fed and satisfied.
Hotel MYSTAYS Utsunomiya receives commendable feedback for its room offerings, especially highlighting the generous space available, which is notable by Japanese standards. Guests frequently describe the rooms as spacious and comfortable with enough room to relax and unwind. Cleanliness consistently meets guests' expectations and while the facilities may not be the most modern, they maintain a clean and well-kept appearance.
The bathrooms also draw positive remarks for their spaciousness and usability. Despite some minor issues, such as air conditioning noise and difficulty adjusting room temperature, these aspects do not significantly detract from the overall comfort.
The hotel appears to offer good value with clean and roomy accommodations at reasonable prices, even for last-minute reservations. Although some rooms appear smaller than depicted in promotional photos, the general consensus from guests is satisfaction with the size and upkeep of the rooms. In particular, guests appreciated the junior suite for its ample space and affordability. The hotel’s location adds to its appeal, making it a solid choice for travelers seeking comfortable and spacious lodgings.
The beds at HOTEL MYSTAYS Utsunomiya have received mixed reviews but generally lean positive. Many guests found the beds to be comfortable and praised their firmness, making for a good night's sleep. The larger bed sizes were particularly appreciated, even accommodating families with young children comfortably. However, some guests found the mattresses too hard and a few mentioned an issue with the firmness not suiting their preferences. Additionally, there was a minor concern about the odor of the pillow and gown. Despite these varied opinions, the overall sentiment suggests that the beds provide a satisfactory level of comfort for most guests.
The reviews for HOTEL MYSTAYS Utsunomiya highlight several key aspects, particularly the cleanliness of the hotel. Guests consistently noted that their rooms were clean and that the staff made significant efforts to maintain cleanliness throughout the premises. The cleaning was described as thorough with daily upkeep that ensured a pleasant stay.
Visitors appreciated the overall clean environment of the facilities, despite some remarks about the hotel being older and certain areas, such as ventilation vents in the bathrooms, needing attention. Some guests did express concerns about occasional lapses in cleanliness, like hair in the bathtub and unpleasant odors in the bathrooms.
On a positive note, the courteous and attentive service provided by the staff was frequently praised, contributing to the hotel's inviting atmosphere. The convenience of the location, being close to the station, added to the overall positive feedback. Rooms were also noted for their spaciousness and comfort, reinforcing the sense of cleanliness and making for a satisfying experience.
Overall, HOTEL MYSTAYS Utsunomiya seems to deliver a balance of clean accommodations, helpful staff and good cost-performance, though some minor improvements could further enhance guest satisfaction.
Hotel MYSTAYS Utsunomiya consistently impresses guests with its exceptional staff service. Visitors highlight the staff's politeness, attentiveness and kindness, creating a welcoming atmosphere at every turn. The front desk team stands out for their responsiveness and courteous greetings, often cited as delivering smiles and friendly interactions. Many reviews specifically mention the staff's accommodating nature, such as quickly fulfilling room change requests and offering interesting insights, particularly about the unique multi-story parking.
Staff members are noted for their superb customer service, always ensuring cleanliness and thoughtful responses to guest needs. Despite some minor lapses in always having staff at the counter, their overall service demeanor and the genuine care for providing attentive service win high praise. Guests particularly appreciate the combination of helpful staff and well-managed amenities, making their stay both comfortable and enjoyable.
HOTEL MYSTAYS Utsunomiya features a parking lot, though it has limitations. The onsite parking is suitable only for small passenger cars and larger vehicles need to use a coin parking or a multi-story parking garage nearby, incurring a fee of 1,100 yen. Guests found the process of moving their cars somewhat inconvenient, especially if the parking lot was full or if their vehicles were too large. Despite issues with parking location and capacity, the parking staff received praise for their kindness and assistance, guiding guests efficiently from the parking lot to the elevator hall. While the parking situation poses some challenges, the courteous staff helped mitigate these inconveniences.
HOTEL MYSTAYS Utsunomiya offers a welcoming environment for families with children. Guests have noted that the kids seemed to enjoy their stay, largely due to the dedicated kids' play area and the variety of children's amenities provided. The hotel staff received praise for their attentive service, especially toward younger guests, ensuring a comfortable and pleasant experience by providing spacious beds and extra attention.
Several families mentioned the need for larger accommodations, but efforts appear to have been made to address these needs, including upgrades and the addition of extra beds at reasonable rates. Though family rooms were sometimes unavailable, the hotel staff often prepared slightly larger rooms or additional amenities to better accommodate family sizes.
Overall, the hotel's commitment to creating a family-friendly atmosphere with thoughtful amenities and helpful staff, has been positively highlighted in guest reviews.
Location Show Map
Location
The hotel's cleanliness and modern facilities receive positive mentions, alongside its staff's friendliness. While a few reviews mention issues such as an older structure and noise, the overwhelming sentiment points to the location's unbeatable convenience, perfect for both business and leisure travelers.
Breakfast
The buffet-style breakfast receives high marks for its quality and abundance. Patrons appreciate the great value it offers, combining both variety and taste. Additionally, the presence of a convenience store next door adds an extra layer of convenience for guests.
While most guests found the breakfast to be delicious and satisfying, a few pointed out that some items were mostly cold and a suggestion was made to offer Japanese green tea with Japanese-style breakfast. Despite these minor points, overall feedback suggests that the breakfast experience at HOTEL MYSTAYS Utsunomiya is a highlight of the stay, leaving guests well-fed and satisfied.
Rooms
The bathrooms also draw positive remarks for their spaciousness and usability. Despite some minor issues, such as air conditioning noise and difficulty adjusting room temperature, these aspects do not significantly detract from the overall comfort.
The hotel appears to offer good value with clean and roomy accommodations at reasonable prices, even for last-minute reservations. Although some rooms appear smaller than depicted in promotional photos, the general consensus from guests is satisfaction with the size and upkeep of the rooms. In particular, guests appreciated the junior suite for its ample space and affordability. The hotel’s location adds to its appeal, making it a solid choice for travelers seeking comfortable and spacious lodgings.
Beds
Cleanliness
Visitors appreciated the overall clean environment of the facilities, despite some remarks about the hotel being older and certain areas, such as ventilation vents in the bathrooms, needing attention. Some guests did express concerns about occasional lapses in cleanliness, like hair in the bathtub and unpleasant odors in the bathrooms.
On a positive note, the courteous and attentive service provided by the staff was frequently praised, contributing to the hotel's inviting atmosphere. The convenience of the location, being close to the station, added to the overall positive feedback. Rooms were also noted for their spaciousness and comfort, reinforcing the sense of cleanliness and making for a satisfying experience.
Overall, HOTEL MYSTAYS Utsunomiya seems to deliver a balance of clean accommodations, helpful staff and good cost-performance, though some minor improvements could further enhance guest satisfaction.
Staff
Staff members are noted for their superb customer service, always ensuring cleanliness and thoughtful responses to guest needs. Despite some minor lapses in always having staff at the counter, their overall service demeanor and the genuine care for providing attentive service win high praise. Guests particularly appreciate the combination of helpful staff and well-managed amenities, making their stay both comfortable and enjoyable.
Parking
Family
Several families mentioned the need for larger accommodations, but efforts appear to have been made to address these needs, including upgrades and the addition of extra beds at reasonable rates. Though family rooms were sometimes unavailable, the hotel staff often prepared slightly larger rooms or additional amenities to better accommodate family sizes.
Overall, the hotel's commitment to creating a family-friendly atmosphere with thoughtful amenities and helpful staff, has been positively highlighted in guest reviews.
No, HOTEL MYSTAYS Utsunomiya doesn't have any pool.
No, a spa isn't available at HOTEL MYSTAYS Utsunomiya.
No, HOTEL MYSTAYS Utsunomiya doesn't allow dogs.
Yes, parking facilities are available at HOTEL MYSTAYS Utsunomiya.
Yes, HOTEL MYSTAYS Utsunomiya has a gym.
Location Show Map
More Options
